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Sound issues
There is a picture but sound quality is
poor:
If no audio signal is detected, the TV
automatically switches the audio output off
— this does not indicate malfunction.
Make sure that all cables are properly
connected.
Make sure that the volume is not
muted or set to zero.
Make sure that the TV speaker setting
is selected. Press
[Speakers], then select [TV].
Make sure that the TV audio output is
connected to the audio input on the
HDMI-CEC enabled or EasyLink
compliant home theatre device. Sound
should be heard from the home theatre
speakers.
Some devices may require you to
manually enable HDMI audio output. If
HDMI audio is already enabled but you
still cannot hear audio, try changing the
digital audio format of the device to
PCM ('Pulse Code Modulation'). Refer
to the documentation accompanying
your device for instructions.
There is a picture but the sound quality is
poor:
Make sure that the sound settings are
correctly set.
There is a picture but sound comes from
one speaker only:
Make sure that sound balance is set to the
centre.
ADJUST, select
Connection issues
There are problems with HDMI devices:
Note that HDCP (High-bandwidth
Digital Content Protection) support can
delay the time taken for a TV to display
content from an HDMI device.
If the TV does not recognise the HDMI
device and no picture is displayed,
switch the source from one device to
another and back again.
If there are intermittent sound
disruptions, make sure that output
settings from the HDMI device are
correct.
If you use an HDMI-to-DVI adapter or
HDMI-to-DVI cable, make sure that an
additional audio cable is connected to
AUDIO IN - Y/Pb/Pr or AUDIO IN -
DVI/VGA (mini-jack only).
You cannot use EasyLink features:
Make sure that your HDMI devices are
HDMI-CEC compatible. EasyLink features
only work with devices that are HDMI-CEC
compatible.
If an HDMI-CEC compliant audio device is
connected to the TV and the TV does not
display any mute or volume icon when the
volume is muted, increased or decreased:
When a HDMI-CEC audio device is
connected this behaviour is normal.
USB device content is not displayed:
Make sure that the USB storage device
is set to Mass Storage Class compliant,
as described in the storage device's
documentation.
Make sure that the USB storage device
is compatible with the TV.
Make sure that the audio and picture
file formats are supported by the TV.
Audio and picture files on your USB
storage device do not play or display
smoothly:
The transfer performance of the USB
storage device may limit the data transfer
rate to the TV which causes poor playback.
EN
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