Troubleshooting Tips; Before You Call For Service - GE JBP26 Owner's Manual

Before You Call For Service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Surface units not
functioning properly
The display goes
blank or indicator
lights come on when
range is not in use
Clock and timer do
not work
Oven light does
not work
Oven will not work
Food does not bake
or roast properly
Possible Causes
The surface units are
not plugged in solidly.
The surface unit controls
improperly set.
The drip pans are not set
securely in the cooktop.
Power surge.
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
A fuse in your home
may be blown or the
circuit breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Light bulb is loose or defective. • Tighten or replace the bulb.
Switch operating light
is broken.
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
A fuse in your home may be
blown or the circuit
breaker tripped.
Oven controls improperly set.
Door left in the locked
position.
Oven controls improperly set.
Shelf position is incorrect
or the shelf is not level.
Incorrect cookware or
cookware of improper
size being used.
Oven thermostat needs
adjustment.
What To Do
• With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
• Check to see the correct control is set for the surface
unit you are using.
• With the controls off, check to make sure the drip
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
• Disconnect power at the fuse box or circuit breaker
for at least 10 seconds. Turn power on and power
up your range. If the indicator lights are still on,
call for service.
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• Call for service.
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• See the Using the oven section.
• If necessary, allow the oven to cool then unlock
the door.
• See the Using the oven section.
• See the Using the oven section.
• See the Using the oven section.
• See the Adjust the oven thermostat—Do it yourself!
section.
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