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Troubleshooting
Error messages appear when launching the camera
Your Samsung device must have sufficient available memory and battery power to operate
the camera application. If you receive error messages when launching the camera, try the
following:
• C harge the battery or replace it with a battery that is fully charged.
• F ree some memory by transferring files to a computer or deleting files from your device.
• R estart the device. If you are still having trouble with the camera application after trying
these tips, contact a Samsung Service Centre.
Error messages appear when launching the FM radio
The FM radio application on your Samsung device uses the headset cable as an antenna.
Without a headset connected, the FM radio cannot receive radio stations. To use the FM radio,
first ensure that the headset is properly connected. Next, scan for and save the available radio
stations.
If you still cannot use the FM radio after performing these steps, try accessing your desired
station with another radio receiver. If you can hear the station with another receiver, your
device may require service. Contact a Samsung Service Centre.
Error messages appear when opening music files
Some music files may not play on your Samsung device for a variety of reasons. If you receive
error messages when opening music files on your device, try the following:
• F ree some memory by transferring files to a computer or deleting files from your device.
• E nsure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• E nsure that your device supports the file type.
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