Dell Vostro 1014 Service Manual

Service manual
Table of Contents

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Dell™ Vostro™ 1014/1015 Service Manual 
Working on Your Computer
Adding and Replacing Parts
Specifications
Diagnostics
System Setup
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostro, are trademarks of Dell Inc.; Intel, Celeron, and Core are either trademarks or registered trademarks of Intel
Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Microsoft, Windows, Windows Vista, and the Windows Vista start
button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe, the Adobe logo, and Adobe Flash Player are
trademarks of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
November 2009     Rev. A00
 
 
  
  

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Summary of Contents for Dell Vostro 1014

  • Page 1 Adobe Systems Incorporated. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 2: Removing The Access Panel

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Access Panel 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 3: Replacing The Access Panel

    4. Remove the access panel from the computer. Replacing the Access Panel Perform the above steps in the reverse order to replace the access panel. Back to Contents Page...
  • Page 4: Removing The Battery

    Battery Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   Removing the Battery 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 5: Replacing The Battery

    3. Lift the battery from the computer. Replacing the Battery Perform the above steps in the reverse order to replace the battery. Back to Contents Page...
  • Page 6: Internal Card With Bluetooth® Wireless Technology

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Bluetooth Wireless Card 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 7: Replacing The Bluetooth Card

    12. Release the Bluetooth card cable from its routing groove and lift the Bluetooth card to remove it from the computer. Replacing the Bluetooth Card Perform the above steps in the reverse order to replace the Bluetooth card. Back to Contents Page...
  • Page 8: Removing The Coin-Cell Battery

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 9: Replacing The Coin-Cell Battery

    11. Disconnect the coin-cell battery cable from the connector on the system board, then lift the coin-cell battery to remove it from the computer.   Replacing the Coin-Cell Battery Perform the above steps in the reverse order to replace the coin-cell battery. Back to Contents Page...
  • Page 10: Control Panel Cover

    Back to Contents Page Control Panel Cover Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   Vostro 1014     Vostro 1015 Vostro 1014 Removing the Control Panel Cover 1.
  • Page 11 5. Turn the computer over and open the display. 6. Remove the control panel cover from the computer. Replacing the Control Panel Cover Perform the above steps in the reverse order to replace the control panel cover. Vostro 1015 Removing the Control Panel Cover 1.
  • Page 12 3. Remove the eight control panel cover screws from the bottom of the computer. 4. Turn the computer over and open the display. 5. Remove the control panel cover from the computer. Replacing the Control Panel Cover...
  • Page 13 Perform the above steps in the reverse to replace the control panel cover. Back to Contents Page...
  • Page 14: Removing The Processor Fan

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Processor Fan 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 15 11. Remove the screw that secures the processor fan to the computer. 12. Lift the processor fan from the computer.
  • Page 16: Replacing The Processor Fan

    Replacing the Processor Fan Perform the above steps in the reverse order to replace the processor fan. Back to Contents Page...
  • Page 17: Removing The Expresscard

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 18 Replacing the ExpressCard Perform the above steps in the reverse order to replace the ExpressCard. Back to Contents Page...
  • Page 19: Removing The Hard Drive Assembly

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   Removing the Hard Drive Assembly     Replacing the Hard Drive Assembly  ...
  • Page 20: Replacing The Hard Drive Assembly

    5. Pull the mylar tab towards the hard drive assembly to release the hard drive interposer from the connector on the system board. 6. Lift the hard drive assembly from the computer. Replacing the Hard Drive Assembly Perform the above steps in the reverse order to replace the hard drive assembly in the computer. Removing the Hard Drive Bracket 1.
  • Page 21 5. Remove the four screws, two on either sides of the bracket, that secure the hard drive to the hard drive bracket. 6. Lift the bracket from the hard drive.   Replacing the Hard Drive Bracket...
  • Page 22 Perform the above step in the reverse order to replace the hard drive into the hard drive bracket. Removing the Hard Drive Interposer 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the battery. 3. Remove the access panel.
  • Page 23: Removing The Heat Sink

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 24: Replacing The Heat Sink

    18. Remove the heat sink from the system board. Replacing the Heat Sink Perform the above steps in the reverse order to replace the heat sink. Back to Contents Page...
  • Page 25: Removing The I/O Board

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Board 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 26: Replacing The I/O Board

    11. Disconnect the modem cable from the connector on the I/O board. 12. Lift the I/O board to remove it from the computer.   Replacing the I/O Board Perform the above steps in the reverse order to replace the I/O board. Back to Contents Page...
  • Page 27: Removing The Keyboard

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Keyboard 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 28 NOTE: Lift the keyboard carefully to ensure that you do not pull on the keyboard cable.   6. Rotate the keyboard data clip to release the keyboard cable from the connector on the system board. 7. Remove the keyboard from the computer.  ...
  • Page 29: Replacing The Keyboard

    Replacing the Keyboard Perform the above steps in the reverse order to replace the keyboard. Back to Contents Page...
  • Page 30: Removing The Display Assembly

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   Removing the Display Assembly   Replacing the LED Display Panel   Replacing the Display Assembly   Removing the Display Camera...
  • Page 31 9. Remove the two screws that secure the display assembly to the bottom of the base of the computer. 10. Turn the computer right-side up and open the display. 11. Remove the wireless cable from the routing guides.
  • Page 32 12. Rotate the display inverter cable clip to disconnect the display inverter cable. 13. Remove the two screws that secure the display assembly to the top of the base of the computer. 14. Lift the display assembly from the computer. Ensure that all the cables are carefully removed away from the computer.
  • Page 33: Replacing The Display Assembly

      Replacing the Display Assembly Perform the above steps in the reverse order to replace the display assembly. Removing the Display Bezel 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the battery. 3. Remove the access panel.
  • Page 34 9. Using a plastic scribe, remove the six rubber screw covers from the display assembly. 10. Remove the six screws from the display assembly.
  • Page 35: Replacing The Display Bezel

    11. Remove the display bezel.   Replacing the Display Bezel Perform the above steps in the reverse order to replace the display bezel into the display assembly. Removing the Display LED Panel 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 36 8. Remove the display assembly. 9. Remove the display bezel. 10. Remove the four screws that secure the display panel to the display assembly. 11. Disconnect the display camera cable.
  • Page 37 12. Lift the display LED panel from the display assembly.   Replacing the Display LED Panel Perform the above steps in the reverse to replace the display LED panel. Removing the Display Camera 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 38 11. Remove the two screws that secure the display camera to the display assembly. 12. Lift the display camera from the display assembly. 13. Remove the two screws that secure the bracket to the display camera.   Replacing the Display Camera Perform the above steps in the reverse order to replace the display camera into its bracket, and from there to the display assembly.
  • Page 39 11. Remove the two screws that secure the display camera to the display LED panel. 12. Carefully detach and remove the display inverter cable from the display LED panel.   Replacing the Display Inverter Cable Perform the above steps in the reverse order to replace the display inverter cable. Back to Contents Page...
  • Page 40: Removing The System Board

    Back to Contents Page System Board Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   Vostro 1014     Vostro 1015 Vostro 1014 Removing the System Board 1.
  • Page 41 17. Disconnect the power cable from the system board. 18. Remove the five screws that secure the system board to the computer chassis.
  • Page 42: Replacing The System Board

    19. Lift the system board up and away from the computer chassis. Replacing the System Board Perform the above steps in the reverse order to replace the system board. Vostro 1015 Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 43 2. Remove the ExpressCard. 3. Remove the memory card. 4. Remove the battery. 5. Remove the access panel. 6. Remove the hard drive. 7. Remove the memory modules. 8. Remove the WLAN card. 9. Remove the control panel cover. 10. Remove the keyboard. 11.
  • Page 44 18. Remove the six screws that secure the system board to the computer chassis. 19. Lift the system board up and away from the computer chassis.
  • Page 45 Replacing the System Board Perform the above steps in the reverse order to replace the system board. Back to Contents Page...
  • Page 46: Removing Memory Modules

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing Memory Modules 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 47: Replacing A Memory Module

    6. Repeat steps 4 and 5 to remove the second memory module. Replacing a Memory Module CAUTION: Insert memory modules at a 45-degree angle to avoid damaging the connector. Ground yourself and install the memory module: 1. Align the notch in the module edge connector with the tab in the connector slot. 2.
  • Page 48: Removing The Memory Card

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Card 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 49: Replacing The Memory Card

    Replacing the Memory Card Perform the above steps in the reverse to replace a memory card. Back to Contents Page...
  • Page 50: Removing The Optical Drive

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 51: Replacing The Optical Drive

    Replacing the Optical Drive Perform the above steps in the reverse order to replace the optical drive. Back to Contents Page...
  • Page 52: Removing The Palm Rest

    Back to Contents Page Palm Rest Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   Vostro 1014     Vostro 1015 Vostro 1014  ...
  • Page 53 11. Remove the screws that secure the palm rest to the computer in the media bay. 12. Turn over the computer. 13. Remove the screws that secure the palm rest to the computer.
  • Page 54: Replacing The Palm Rest

    14. Disconnect the control panel and palm rest cables from the system board. 15. Lift the palm rest from the base of the computer.   Replacing the Palm Rest Perform the above steps in the reverse order to replace the palm rest.
  • Page 55 Vostro 1015 Removing the Palm Rest 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the battery. 3. Remove the optical drive. 4. Remove the access panel. 5. Remove the hard drive. 6. Remove the WLAN card. 7.
  • Page 56 11. Remove screws that secure the palm rest to the computer in the media bay. 12. Turn the computer over. 13. Remove the screws that secure the palm rest to the computer. 14. Disconnect the control panel and palm rest cables from the system board.
  • Page 57 15. Lift the palm rest from the base of the computer.   Replacing the Palm Rest Perform the above steps in the reverse order to replace the palm rest. Back to Contents Page...
  • Page 58: Removing The Processor Module

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Processor Module 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 59: Replacing The Processor Module

    20. Remove the heat sink from the system board. Replacing the Processor Module Perform the above steps in the reverse order to replace the processor module. Back to Contents Page...
  • Page 60: Removing The Speaker

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Speaker 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 61: Replacing The Speaker

    18. Remove the speaker from the computer. Replacing the Speaker Perform the above steps in the reverse order to replace the speaker. Back to Contents Page...
  • Page 62: Wireless Local Area Network (Wlan) Card

    Dell™ Vostro™ 1014/1015 Service Manual  WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing a WLAN Card 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 63: Replacing A Wlan Card

    7. Slide the WLAN card out of the connector on the system board at a 45-degree angle. Replacing a WLAN Card Perform the above steps in the reverse order to replace the WLAN card. Back to Contents Page...
  • Page 64: Boot Menu

    2. When the Dell logo appears, press <F2> immediately. If you are unable to enter System Setup by pressing the <F2> key when the Dell Logo appears, continue to wait until you see the Windows desktop. Then restart your computer and press <F2> when the keyboard lights first flash.
  • Page 65 This section lists the primary hardware features of your computer. There are no configurable options in this section. System Information BIOS Version ¡ Service Tag ¡ Asset Tag ¡ Ownership Tag ¡ Memory Information Memory Installed ¡ Memory Available ¡ Memory Speed ¡...
  • Page 66 Option Description This field lets you set, change, or delete the administrator password. The administrator password enables several security features when set including: Restricts changes to the settings in Setup. Restricts the boot devices listed in the <F12> Boot Menu to those enabled in the Boot Sequence field. Prohibits changes to the owner and asset tags.
  • Page 67 Default setting: Enabled This field lets you use the <Scroll Lock> key on an external PS/2 keyboard the same way you use the <Fn> key on the computer's internal keyboard. Use the check box to enable/disable this feature. Fn Key USB keyboards cannot emulate the <Fn>...
  • Page 68: Battery Status Lights

    If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and blue light — An unauthenticated or unsupported, non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.
  • Page 69 FLASH-ON-FLASH 1. Reseat the LCD cable. 2. Replace the LCD panel. LCD panel error 3. Replace the video card/system board. OFF-FLASH-OFF 1. Install compatible memory modules. 2. If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.
  • Page 70: Adding And Replacing Parts

    Back to Contents Page Adding and Replacing Parts Dell™ Vostro™ 1014/1015 Service Manual    ExpressCard   Memory Card   Battery   Optical Drive   Access Panel   Hard Drive   Memory   WLAN Card   Control Panel Cover   Keyboard   Display Assembly   Palm Rest   Processor Fan   Coin-Cell Battery   I/O Board   Internal Card with Bluetooth® Wireless Technology   System Board...
  • Page 71: Specifications

    Network adapter 10/100/1000 ethernet LAN on system board Network controller Realtek RTL8111DL Wireless internal support for PCI-e Mini-Card, WLAN: Dell WLAN 5100 or Broadcom WLAN1397_1510 Bluetooth® 355 V2.0 and Bluetooth 360 V2.1 wireless technology (optional) Camera optional 1.3MP and associated camera software  ...
  • Page 72 Speakers one 2-watt, 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Internal microphone single digital microphone Volume controls program menus, keyboard function keys     Keyboard Number of keys 105 (U.S. and Canada); 106 (Europe); 109 (Japan) Layout QWERTY/AZERTY/Kanji Size:  ...
  • Page 73  Display  14" HD w/anti-glare Type (active-matrix TFT) 14" HD TrueLife Dimensions    Height 309.4 mm (12.2 inches)    Width 174.0 mm (6.9 inches)    Diagonal 355.6 mm (14.0 inches) Maximum resolutions    WXGA w/anti-glare 1280x720 with 18-bit color (262K) Refresh rate 60 Hz Operating angle 0° (closed) to 135°...
  • Page 74 Weight:     minimum 2.30 kg (5.070 lbs) with a 6-cell battery   maximum 2.50 kg (5.511 lbs) with a 6-cell battery     Environmental  Temperature range:   Operating 0° to 35°C (32° to 95°F)   Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum):   Operating 10% to 90% (non-condensing)   Storage 5% to 95% (non-condensing) Airborne contaminant level G2 or lower as defined by ANSI/ISA-S71.04-1985 ...
  • Page 75: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

This manual is also suitable for:

Vostro 1015

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