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Table of Contents
Related Manuals for STARPLUS Starplus SPD 1428
Summary of Contents for STARPLUS Starplus SPD 1428
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Page 3: Table Of Contents
Station User Guide STARPLUS@ TABLE OF CONTENTS PLACING AN OUTSIDE CALL ..................AN OUTSIDE CALL .................. ANSWERING PLACING AN OUTSIDE LINE ON HOLD................ A RECALL ....................ANSWERING FLASH ..........................CALLING STATION TONE MODE OPTION..............CALL PICKUP........................CALL PICKUP (GROUP)....................CALL PICKUP (DIRECTED) .................... - Page 4 STARPLUS@ Station User Guide CALL FORWARDING - (BUSY/NO ANSWER) ............... (ALL TYPES)............TO REMOVE CALL FORWARDING CALL FORWARDING TO VOICE MAIL GROUPS............(via speed dial) ........... STATION OFF-NET CALL FORWARDING MESSAGES - Date and Time Entry ........... PERSONALIZED MESSAGES ..................
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Page 5: Placing An Outside Call
Station User Guide STARPLUS@ To access an outside line for dialing out: PLACING AN OUTSIDE CALL Press outside line button or pool button. (,,,,, ON/OFF button LED will light and dial tone will be heard. Dial desired party. When called party answers, lift handset to con- verse or use speakerphone. -
Page 6: Call Pickup
Station User Guide STARPLUS@ CALL PICKUP There are two ways to pick up a call ringing at another telephone: CALL PICKUP (GROUP) When intercom tone ringing, transferred outside line ringing, recall ringing or initially ringing call is heard at an unattended telephone. -
Page 7: Personal Park
Station User Guide STARPLUS’ While connected to an outside line: PERSONAL PARK Press the TRANS button. The caller is put on Exclusive Hold. Dial the Personal Park code, [228], Press pre-programmed* PERSONAL PARK flex button. Confirmation tone will be heard. To retrieve a parked call: From the station that parked the call: Dial the Personal Park Code, [228],... -
Page 9: Pbwcentrex Transfer
Station User Guide STARPLUS@ Your intercom will be signaling according to the ANSWERING A SCREENED intercom signal switch position. TRANSFER Answer the intercom and receive the transfer notice. Press the outside line button or loop button )Loop rlhi-rj flashing on ho,d, TRANSFER SEARCH When attempting to locate a party:... -
Page 10: Paging
Station User Guide STARPLUS@ If you have been given the ability to make page PAGING announcements. Lift handset or press ON/OFF button. Int/Ext All Call Dial the two or three-digit paging code, Internal Zone 1 Internal Zone 2 Internal Zone 3 Press pre-programmed’... -
Page 11: Camp On
Station User Guide STARPLUS@ If you call a station that is busy and wish to alert CAMP ON them to your call: Press the pre-proorammed* CAMP ON button. Called station’willreceive one burst of ringing. Wait for their response. When called party answers, consult with them If a station is in DND, on/y the attendant or hang up to transfer the call. -
Page 12: Leaving A Message Waiting Indication
Station User Guide STARPLUS@ If you dial a station that is busy, unattended, or in LEAVING A MESSAGE WAITING DND, you can leave a message waiting indication. INDICATION Press the MSG button. Called party’s button will flash slowly. Replace the handset to end the call. Up to five messages can be left at any Key Station If your MSG button is flashing at a slow rate, you... -
Page 13: Co Line Queuing
Station User Guide STARPLUS@ If you see that a particular outside line is busy and CO LINE QUEUING you wish to be placed on a list waiting for that line to become available: Press desired busy outside line button or Pool button. -
Page 14: Call Forwarding - (All Calls)
Station User Guide STARPLUS@ CALL FORWARDING - (ALL If you have been given the ability to forward your calls: CALLS) Lift handset or press ON/OFF button. 1..:“1] Press the pre-programmed* FWD button. Press DSS button, Dial intercom number where calls are to be for- warded, including UCD, Voice Mail, and Hunt 9roup pilot numbers. -
Page 15: To Remove Call Forwarding (All Types)
Station User Guide STARPLUS’ Intercom and Transferred CO callers may be CALL FORWARDING TO VOICE muted directly to your mail box by forwarding your MAIL GROUPS phone to a voice mail group. Lift handset or press ON/OFF button. Press the pre-programmed* FWD button. -
Page 16: Personalized Messages - Date And Time Entry
Station User Guide STARPLUS@ Each station can select a preassigned message PERSONALIZE!3 MESSAGES to be displayed on the LCD of any Key Telephone calling that station. Clear Messages To select one of the ten available messages: ON VACATION Dial [633] on the dial pad, RETURN AM RETURN PM RETURN... -
Page 17: Off Hook Voice Over (Ohvo)
STARPLUS@ Station User Guide CUSTOM MESSAGES A station wishing to select a custom message: Dial [633] on the dial pad. The system administrator (Sta 100) programs the Press the pre-programmed* Message Access ten custom messages at the first attendant station. flexible button. -
Page 18: Text Messaging (Silent Response)
Station User Guide STARPLUS@ This a feature allows a station user to use text TEXT MESSAGING (Silent Re- messages to respond to a caller that has either sponse) Camped-On or has used the Off-HookVoice Over feature to alert a busy station user of a waiting call 1 I WILL TAKE CALL or message. -
Page 19: Conference Combinations
Station User Guide STARPLUS@ Four internal and one external or five party inter- CONFERENCE COMBINATIONS nal -Add-on Conference. One internal and two external - Multi-Line Con- Only stations that have Conference enabled will ference. be able to initiate a Conference. ESTABLISHING A CONFERENCE Lift the handset. -
Page 20: Dialing A Speed Number
Station User Guide STARPLUS@ Station Speed numbers can be entered by keyset STORING SPEED NUMBERS users. System Speed numbers must be entered by the first programmed attendant. If no attendant is specified, enter at Station 100. Press the SPEED button once. Press a desired outside line key, Select an outside line automatically by pressing the SPD button a second time. -
Page 21: Display Calls In Queue For Ucd Groups
STARPLUS@ Station User Guide From an idle display key telephone: DISPLAY CALLS IN QUEUE FOR Dial [567] on the dial followed by the three- UCD GROUPS digit UCD Group number (55x), dynamic update of display occurs as queue condition changes. This feature cannot be used with a call in progress . -
Page 22: Dial By Name
Station User Guide STARPLUS@ The system will allow station users to dial exten- DIAL BY NAME sion numbers by entering a name of a person that has been programmed for that station. The system database will allow entry of a name (alphanumeric) up to 24 characters in length for each station. -
Page 23: Directory Dialing - Stations
Station User Guide STARPLUS@ DIRECTORY DIALING - Stations ALPHA NUMERIC DIGIT CHARACTER Station Users and Attendant(s) with Executive Display telephones may view a list, of up to 100 .W,C names on SPD 1428 System, and up to 200 names on SPD 2856 System from the System Directory on the station’s LCD display. -
Page 24: Off-Hook Preference
STARPLUS@ Station User Guide If your phone has been programmed for Off-Hook OFF-HOOK PREFERENCE Preference, YOU will access an outside line. or a feature by gding off-hook or pressing the ON>OFF button. 0 While Off-Hook Preference is enabled, may access Internal intercom dial tone by: Pressing your pre-programmed* ICM button. -
Page 25: Speakerphone
Station User Guide STARPLUS@ Press station key of desired party, SPEAKERPHONE Press available outside line button and dial num- ber. Speakerphone is activated. For further references in this section where “lift Press ON/OFF button to end call. handser is specified, you may also use the method ofpressing the “ON/OFF’...