HP EliteBook 8770w Getting Started Manual

HP EliteBook 8770w Getting Started Manual

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Summary of Contents for HP EliteBook 8770w

  • Page 1 Getting Started HP Notebook...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Intel is a...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Welcome ................................1 Finding information ..........................2 2 Getting to know your computer ........................4 Top ............................... 4 TouchPad ..........................4 Lights ........................... 6 Buttons and fingerprint reader (select models only) ............7 Keys ............................. 9 Front ..............................
  • Page 6 Setting pointing device preferences ................... 25 Using the pointing stick ...................... 25 Using the TouchPad ......................25 Turning the TouchPad off and on ..............26 Navigating ......................26 Selecting ......................26 Using TouchPad gestures ................. 26 Scrolling .................... 28 Pinching/Zooming ................28 Rotating ....................
  • Page 7 Backing up your information ....................... 54 Performing a system recovery ......................55 Using the Windows recovery tools ..................55 Using f11 recovery tools ....................56 Using a Windows 7 operating system DVD (purchased separately) ......... 57 7 Support ................................58 Contacting support ..........................
  • Page 8 viii...
  • Page 9: Welcome

    Welcome After you set up and register the computer, it is important to take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Networking on page ●...
  • Page 10: Finding Information

    Finding information The computer comes with several resources to help you perform various tasks. Resources For information about ● Setup Instructions poster How to set up the computer ● Help to identify computer components ● HP Notebook Reference Guide Power management features ●...
  • Page 11 North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 9115077 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
  • Page 12: Getting To Know Your Computer

    Getting to know your computer TouchPad Component Description Left pointing stick button Functions like the left button on an external mouse. Center pointing stick button Functions like the center button on an external mouse. Pointing stick Moves the pointer and selects or activates items on the screen.
  • Page 13 Component Description TouchPad zone Moves the pointer and selects or activates items on the screen. TouchPad on/off button Turns the TouchPad on and off.
  • Page 14: Lights

    Lights Component Description ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...
  • Page 15: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description TouchPad on/off button Turns the TouchPad on and off. ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
  • Page 16 Component Description Calculator button Activates the calculator function. Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. Chapter 2 Getting to know your computer...
  • Page 17: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. For more information, see Keyboard and pointing devices on page Executes frequently used system functions when pressed in combination with a function key, the num lk key, the...
  • Page 18: Front

    Front Component Description Media Card Reader Supports the following digital card formats: ● Secure Digital (SD) Card ● Secure Digital HC (SDHC) Card ● Secure Digital XC (SDXC) Card ● MultiMediaCard (MMC) ● MultiMediaCardplus (MMC+) Display release latch Opens the computer. ●...
  • Page 19 Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, see the HP Notebook Reference Guide. Speakers (2) Produce SRS Premium Sound (select models only).
  • Page 20: Right

    Right Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 21: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance.
  • Page 22: Rear

    Rear Component Description RJ-11 (modem) jack Connects a modem cable. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Power connector Connects an AC adapter.
  • Page 23: Display

    Display Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).
  • Page 24: Bottom

    Bottom Component Description Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Battery release latch Releases the battery. Accessory battery connector Connects an optional accessory battery. Docking connector Connects an optional docking device.
  • Page 25 Component Description Speakers (2) Produce sound. NOTE: To use the SRS Premium Sound software, select Start > All Programs > SRS Premium Sound. (10) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.
  • Page 26: Networking

    Networking NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. For more information, Connecting to an existing WLAN on page 19 Setting up a new WLAN network on page...
  • Page 27: Using An Internet Service Provider (Isp)

    Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
  • Page 28: Setting Up A New Wlan Network

    Click the network icon in the notification area, at the far right of the taskbar. Select a WLAN to connect to. NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point. NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing Center, and then click Set up a new connection or network.
  • Page 29: Configuring A Wireless Router

    Configuring a wireless router For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network: ●...
  • Page 30: Keyboard And Pointing Devices

    Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the key (1) and either the key (2), or one of the function keys (3). To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the hot key combination.
  • Page 31: Using Keypads

    Hot key Description combination fn+f4 Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.
  • Page 32: Using The Integrated Numeric Keypad

    Using the integrated numeric keypad Component Description num lk Alternates between the navigational and numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on. Integrated numeric keypad Set at the factory to function like an external numeric keypad.
  • Page 33: Using Pointing Devices

    Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
  • Page 34: Turning The Touchpad Off And On

    Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. The TouchPad light and onscreen display icons indicate the TouchPad status. The following table shows and describes the TouchPad display icons. TouchPad light Icon Description...
  • Page 35 NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: Click the Show hidden icons icon in the notification area, at the far right of the taskbar. Click the Synaptics Pointing Device icon , and then click Pointing Device Properties. Click the Device Settings tab, select the device in the window that is displayed, and then click Settings.
  • Page 36: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.
  • Page 37: Rotating

    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
  • Page 38: Maintenance

    Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, see the HP Notebook Reference Guide. To insert the battery: ▲ Insert the battery (1) into the battery bay until it is seated (2). The battery release latch automatically locks the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of...
  • Page 39 Remove the battery from the computer by lifting it away (2) and up (3) from the computer. Inserting or removing the battery...
  • Page 40: Removing Or Replacing The Service Door

    Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 41 To replace the service door: Tilt down the service door to align the front edge of the service door near the front edge of the computer (1). Insert the alignment tabs (2) on the rear edge of the service door with the notches on the computer.
  • Page 42: Replacing Or Upgrading The Hard Drive

    Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 43: Removing The Secondary Hard Drive

    Open the smart card holder cover (2) to a vertical position. Loosen the hard drive screws (1). Pull the plastic tab on the hard drive (2) towards the left side of the computer to disengage the hard drive from the connector. Use the plastic tab to lift the hard drive (3) and remove it from the computer.
  • Page 44: Installing The Primary Hard Drive

    Remove the battery (see Inserting or removing the battery on page 30). Remove the service door (see Removing or replacing the service door on page 32). Loosen the hard drive screws (1). Pull the plastic tab on the hard drive (2) towards the right side of the computer to disengage the hard drive from the connector.
  • Page 45 Tighten the hard drive screws (3). Align the tabs on the hard drive door (1) with the notches on the computer. Tighten the smart card holder cover screw (2). Replace the service door (see Removing or replacing the service door on page 32).
  • Page 46: Installing The Secondary Hard Drive

    Installing the secondary hard drive To install the secondary hard drive: Disconnect all external devices connected to the computer. Unplug the power cord from the AC outlet. Turn the computer upside down on a flat surface, with the secondary hard drive bay toward you. Remove the battery (see Inserting or removing the battery on page 30).
  • Page 47: Replacing A Drive In The Upgrade Bay

    Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.
  • Page 48 Remove the hard drive from the upgrade bay (3). To install a hard drive in the upgrade bay: Turn the computer upside down on a flat surface, with the upgrade bay toward you. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2). Chapter 5 Maintenance...
  • Page 49: Replacing An Optical Drive

    Replace the hard drive screws. Replace the service door (see Removing or replacing the service door on page 32). Insert the battery (see Inserting or removing the battery on page 30). Turn the computer right-side up, and then reconnect AC power and external devices to the computer.
  • Page 50 Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). Remove the optical drive from the upgrade bay (3). To install an optical drive in the upgrade bay: Turn the computer upside down on a flat surface, with the upgrade bay toward you. Insert the optical drive into the upgrade bay (1).
  • Page 51: Adding Or Replacing Memory Modules

    Adding or replacing memory modules The computer has two memory module slots (or 4 memory module slots if there are quad core processors). The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the memory module slot.
  • Page 52 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 53: Adding Or Replacing The Memory Module Underneath The Keyboard

    Replace the service door (see Removing or replacing the service door on page 32 Insert the battery (see Inserting or removing the battery on page 30). Connect AC power and external devices to the computer. Turn on the computer. Adding or replacing the memory module underneath the keyboard CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before adding or replacing memory modules.
  • Page 54 Release the keyboard by pressing down on the back of the keyboard in the fan area (2). CAUTION: To prevent damaging the fan and keyboard, do not use excessive force when pressing on the keyboard and avoid contact with the fan blades. Also, be sure and use a screwdriver that will fit comfortably between the fan blades when performing this procedure.
  • Page 55 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges...
  • Page 56 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module.
  • Page 57 Press gently on the left and right sides of the keyboard, and then press gently on the top of the keyboard (3) so that it snaps in place. Turn the computer upside down, and then tighten the 3 keyboard screws (4) to lock the keyboard into place.
  • Page 58: Using The Dreamcolor Display (Select Models Only)

    Using the DreamColor display (select models only) Computer models with the HP DreamColor display include the preinstalled HP Mobile Display Assistant software. You can use this program to adjust display color settings such as preset color space, white point/color temperature, and luminance/brightness. ▲...
  • Page 59: Cleaning Your Computer

    Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ● Alcohol-free glass cleaning fluid ●...
  • Page 60: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.
  • Page 61: Backup And Recovery

    Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only)with the installed optical drive (select models only) or an optional external optical drive, or create system restore points.
  • Page 62: Creating Recovery Media With Hp Recovery Disc Creator

    Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media performs a system recovery if the hard drive becomes corrupted.
  • Page 63: Performing A System Recovery

    NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the external drive. To create a backup using Backup and Restore: NOTE: Be sure that the computer is connected to AC power before you start the backup process.
  • Page 64: Using F11 Recovery Tools

    CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
  • Page 65: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.
  • Page 66: Support

    Support Contacting support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
  • Page 67: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Have this information available when you contact support.
  • Page 68: Specifications

    Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.
  • Page 69: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...
  • Page 70: Index

    Index Symbols/Numerics front 10 increase screen brightness 23 1394 port, identifying 13 left side 13 increasing speaker sound 23 rear 14 keyboard backlight 23 right side 12 Sleep 22 accessory battery connector, top 4 switching screen image 23 identifying 16 connector, power 14 using 22 audio-in (microphone) jack,...
  • Page 71 keys operating system system repair disc 53 esc 9 Microsoft Certificate of system restore points 53 fn 9 Authenticity label 59 function 9 Product Key 59 TouchPad Windows applications 9 optical drive eject button, buttons 4 Windows logo 9 identifying 12 on/off button 7 using 25 labels...
  • Page 72 zooming TouchPad gesture 28 Index...

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