General Inquiries <LG Customer Information Center> 0844-847-5847 * Make sure the number is correct before making a call. KM900 User Guide ENGLISH P/N : MMBB0333325 (1.0) G...
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This device uses non-harmonised frequency and is WiFi intended for use in all European countries. (WLAN) The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors in France. The FM transmitter is intended to be used in all European countries except in France, Greece, Hungary, Italy, Latvia, Russia, Serbia &...
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Some of the contents in this manual may differ from your phone depending on the software of the phone or your service provider. KM900 User Guide...
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Congratulations on your purchase of the advanced and compact KM900 phone by LG, designed to operate with the latest digital mobile communication technology. Disposal of your old appliance When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC.
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Set up Your home screen The basics Get creative Get organised The web Settings Accessories...
............3 Making a second call ......27 Changing your other settings ..... Turning off DTMF ........28 Using call divert ........29 Using call barring ........29 Changing the common call setting ..30 Changing your video call settings ..31 LG KM900 | User Guide...
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Get creative Adjusting the volume when viewing a video ............61 Camera ............5 Setting a photo as wallpaper ....62 Taking a quick photo ......5 Editing your photos ........62 Once you’ve taken the photo .....6 Adding text to a photo ......6 Getting to know the viewfinder ..7 Adding an effect to a photo ....6 Using the flash ..........8 Cropping a photo ........6...
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Transferring a file to your phone ..76 Adding a city to your world clock ..88 Others ............77 PC Suite ............89 Creating a movie ........77 Installing the LG PC Suite on your Music ............78 computer ............89 Transferring music onto your phone 78 Connecting your phone and PC..90 Playing a song ..........79...
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Wi-Fi ............106 Using iSync ..........92 DivX Converter .........93 Software Update ........108 The web Accessories ........ 109 Browser ............9 Network service ....... 110 Accessing the web ........9 Adding and accessing bookmarks ..9 Technical data ......110 Using the RSS reader ......95 Guidelines Accessing a saved page ......95 Guidelines for safe and efficient...
Putting a heavy object on the phone or sitting on it can damage its LCD and touch screen functionality. Do not cover the protection film on proximity sensor of LCD. It can be caused the malfunction of sensor. LG KM900 | User Guide...
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Volume keys Charger, Data cable • When the screen is idle: (USB cable) key tone volume. TIP: Before • During a call: earpiece connecting the volume. USB cable, wait • When playing a until the phone has track: controls volume powered up and has continuously.
Installing the SIM and battery Remove the battery cover WARNING: Do not remove Press and hold down the battery the battery when the phone release button on the top of the is switched on, as this may phone and lift off the battery damage the phone.
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Ensure that downwards. To remove the SIM the battery contacts align with card, gently pull it outwards. the phone’s terminals. Press the bottom of the battery down until it clips into place. LG KM900 | User Guide...
Charging your phone Slide back the cover of the charger connector on the side of your KM900. Insert the charger and plug it into a mains electricity socket. Your KM900 must be charged until the “Battery full“ message appears on the screen. NOTE: The battery must be fully charged initially to improve battery lifetime.
Slide the memory card into the slot at the top, until it clicks into place. Make sure the gold contact area is facing downwards. WARNING: Slide into the memory card to the slot, otherwise, the card can be damaged. LG KM900 | User Guide...
Formatting the memory card Transferring your contacts Your memory card may already be To transfer your contacts from your formatted. If it isn’t, you will need SIM to your phone: to format it before you can start to From the Communication tab, use it.
Dialling Games & Apps Video call FM radio Google Movie maker UTILITIES SETTINGS Alarms Profiles Organiser Display settings Memo Phone settings Stopwatch Bluetooth Voice recorder Wi-Fi Calculator Call settings World clock Connectivity Tools Message settings LG KM900 | User Guide...
Your home screen From this screen you can access • Whenever your KM900 is not menu options, make a call, view in use, it will return to the lock the status of your phone and much screen. more. Touch screen tips The home screen is also a great place to get used to using the touch screen.
Home screen customisation - For each type of home screen you are able to add and remove objects by pressing & holding your finger on the screen, or if already added touching and holding one of the objects. LG KM900 | User Guide...
Quick keys The quick keys on your home screen provide easy, one-touch access to the functions you use the most. Touch to bring up the touch Touch to open your contacts. dialling pad, which lets To search for the number you make a call.
Opening Applications To open any Application, simply Recent Contacts Browser Messaging history touch its icon. Video Music Camera Gallery camera Auto scan Alarms Organiser Memo Stopwatch Station info.. Display Phone Profiles Bluetooth settings settings Skip Stop LG KM900 | User Guide...
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Zooming In or Out When viewing photos, web pages, emails, or maps, you can zoom in and out. Pinch your fingers together or slide them apart.
Downloading cancelled. No Service In-call option Internet Searching EDGE Call divert HSDPA Call reject Wi-fi is on Security Bluetooth Message Headset Bluetooth Mono hands free headset HomeZone Bluetooth Mono Stereo Roaming headset Alarm Bluetooth Stereo headset LG KM900 | User Guide...
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Icon Description Icon Description Schedule (Calendar) Outdoor Multi-tasking Silent Music paused Customised ringtones 1-10 Music playing Ringtone after vibration Music playing with FM Ringtone with vibration broadcasting External memory FM radio playing Battery status FM broadcasting Projector/TV out Email being sent Email received MMS sending MMS received...
Multitasking menu. From here you can view some applications that are running and access them with one touch. Multitasking Contacts Browser Messaging Games & Email Music Apps FM radio Organiser Memo End all LG KM900 | User Guide...
Calls Calling your contacts TIP! Press the power From the home screen touch key to lock the touchscreen to to open your Contacts. prevent calls being made by mistake. Scroll through the contact list or enter the first letter(s) of the Making a call or a video call contact you want to call by Touch...
- Touch to open a numerical keypad for typing Dialpad in numbers, e.g. when dialling call centres or other automated telephone services. - Add a memo during a call. Memo - Search your contacts during a call. Contacts LG KM900 | User Guide...
Adjusting call volume To call a speed dial number, touch on the home screen then press To adjust the volume during a call, and hold the assigned number until use the up and down button on the the contact appears on the screen. right side of the phone.
TIP! From any call log To turn it off during a call (to make and Delete all to touch a note of a number) touch delete all the recorded items. select Disable DTMF. LG KM900 | User Guide...
NOTE: Diverting calls will incur TIP! Touch any single call charges. Please contact your log entry to view the date, time network operator for details. and duration of the call. TIP! To turn off all call Using call divert diverts, choose Deactivate all Touch and choose Call from the Call divert menu.
Call reject - Slide the switch left for ON. You can touch the Reject list to choose all calls, specific contacts or groups or calls from unregistered numbers (i.e. not in your contacts). LG KM900 | User Guide...
Changing your video call settings From the home screen, touch and scroll to Call settings in the Settings tab. Touch Video call settings and select the settings for your video calls. Decide whether to use still image, then select one and/or switch on the mirror to see yourself on screen when making a video call.
General. , then touch Contacts Touch on the Communication tab. Add an email address. Touch and Search. Assign the contact to one or more groups, choosing between No group, Family, Friends, Colleagues, School or VIP. LG KM900 | User Guide...
You can also add a Ringtone, Creating a group Homepage, Home address, From the home screen, touch Company name, Job title, and then touch Contacts in the Company address, Birthday, Communication tab. Anniversary and a Memo. Touch Contacts on the top of the Touch to save the contact.
Memory info - View memory a contact first. capacity information. Copy - Copy your contacts from your SIM to your handset, or vice versa. You can do this one contact at a time, or all at once. LG KM900 | User Guide...
Viewing information Touch Contacts from the Communication tab select and touch Information. From here you can view Service dial numbers, Own numbers, Memory info. (memory space remaining) and My business card. TIP! To add your own business card, select My business card and enter your details as you would for any contact.
MMS, and you text. will be charged accordingly. After entering the text, you can send the SMS by touching the send button on top of the message. LG KM900 | User Guide...
Entering text T9 predictive Keypad. In T9 mode, you will see T9 mode uses a built-in dictionary to Touch to turn on T9 predictive recognise your words based on the texting. key sequences you touch. Simply Touch to change the writing touch the number key associated language.
> Email > Email Save to server - Choose whether account. They are the following: to save your emails on the server. Title - Enter a name for this Copies are always saved for IMAP account. accounts. LG KM900 | User Guide...
Save sent mail into - Select Sending an email using your where to save sent emails (for new account IMAP mailboxes). For POP3 Touch from the home mailboxes, sent mails are always screen, and scroll to Email on the saved to the handset. Communication tab to open a Download option - Choose how new blank message.
Signature - Create an email Request reply email - Choose signature and switch this feature whether to request read confirmation messages. Retrieve interval - Select how often your KM900 checks for new email messages. LG KM900 | User Guide...
Message folders Threaded box - Messages (SMS) exchanged with another party via You will recognise the folder messenger. You can save the image structure in your KM900, and it is and message (SMS) simultaneously. fairly self-explanatory. If you set My Folders - Create folders to store up an email account, you can have your messages.
SMS or messages immediately. These MMS. settings can be changed based on your preferences. Scroll to Message settings on the Settings tab and touch Text message. You can changes to the following: LG KM900 | User Guide...
Changing your multimedia Read reply - Choose whether to allow and/or send a read reply. message settings Priority - Choose the priority level Your KM900 message settings of your MMS. are pre-defined, so you can send Validity period - Choose how messages immediately.
Service message - Choose whether to receive or block service messages. You can also set message security levels by creating trusted and not trusted sender lists. Info. service - Choose your reception status, language and other settings. LG KM900 | User Guide...
Camera Taking a quick photo TIP! Face Tracking Press and hold down the camera This automatically detects and key on the right side of the focuses on human faces to help phone. you take clearer pictures. Holding the phone horizontally, point the lens towards the subject you want to take a picture of.
Blogger. See page 36 for Sending a message, and page 103 for Sending and receiving your files using Bluetooth. NOTE: Additional cost may occur when MMS are downloaded when roaming. Touch to use the image as Use as wallpaper. LG KM900 | User Guide...
Getting to know the viewfinder Back - Touch here to return to the menu map. Camera mode - Shows whether the camera is in video or photo mode, and can also be used to take photos. Gallery - Touch this icon to view the gallery.
When you touch the option you want, the flash menu will automatically close, allowing you to take a picture immediately. The flash status icon in the viewfinder will change, based on the new flash mode. LG KM900 | User Guide...
OK a photo. button. Switch to - For self portraits, switch to the LG KM900‘s inner camera. You can also switch between camera mode and video camera mode.
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Grid view - Choose between Off, in your memory. 2x2 grid or 3x3 grid. Geo-Tagging - On/ Off Reset - Restore all camera default settings. LG KM900 | User Guide...
Changing the image size TIP! When you exit the camera The more pixels, the larger the file, all settings will return to their defaults, except image size and which means the files take up more image quality. Any non-default memory space. If you want to store settings will need to be reset, more pictures on your phone, you such as colour tone and ISO.
Camera Choosing a colour effect Using the inner camera Using the viewfinder, touch Your LG KM900 has an inner in the top left corner. 60x80 camera for both video calls and taking photos. Select Colour effect from the Preview menu.
After you’ve taken the photo you’ll be offered all the same options as for an image taken with the main camera. To return to the main camera and then select Outer touch Camera from the Preview menu. Viewing your saved photos You can access your saved photos from within the camera mode.
Press the capture button once to start recording. Rec will appear at the bottom of the viewfinder with a timer showing the length of the video. To pause the video, touch resume recording by selecting LG KM900 | User Guide...
After shooting a video Touch to use the image as Use as wallpaper. A still image representing your video will appear on the screen. The Touch to edit the name of Rename name of the video will be shown the selected picture. on the bottom of the screen, along with four icons on the right-hand Touch to edit the image...
57 for details. TIP! You can close all shortcut options to give a clearer viewfinder screen. Just touch the centre of the viewfinder once. To recall the options, touch the screen again. LG KM900 | User Guide...
Adjusting the exposure Switch to - Switch to your LG KM900’s inner camera to record The exposure defines the difference yourself on video. See Using the between light and dark areas in an inner video camera on page 59 for image.
Voice - Choose Mute to record a options: video without sound. 720X480(D1) - The highest Sound focus - Choose the sound quality, widescreen option. focus: Off/ Outer focus/ Inner 640x480 - Standard sized VGA. focus LG KM900 | User Guide...
TIP! For video format conversion software, see the CD that came Using the inner video camera with your KM900. Your LG KM900 has an inner 320x20 camera for both video calls and recording videos.
TIP! You can still alter the video through a TV. image size, colour effect, white balance and quality by touching Settings in the same way as when using the main camera. LG KM900 | User Guide...
Your photos and videos Viewing your photos and Using zoom when viewing a videos video or photo Touch on the camera preview When viewing photos or videos, you screen. can zoom in and out by pinching your fingers together or spreading Your gallery will appear on the them apart.
Draw something on your photo, freehand. Select the line thickness from the four options, then the colour you want to use. Adding writing on a picture. See Adding text to a photo on page 6. LG KM900 | User Guide...
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Undo Decorate your photo with Erase the editing you have stamps. Choose from the different done to the photo. stamps and touch your photo Image Touch to open further where you want to place them. effect options including Rotate. Erase the editing you have There are also more advanced editing options.
Text Save Drag the box over the area you Undo No box Box colour want to crop. Image When you are finished with your Filter Text color selection, touch Adjust Save mant LG KM900 | User Guide...
Adding a colour accent to a Swapping colours in a photo photo From the editing screen, touch Image From the editing screen, touch Choose Colour swapping. Image Choose Colour Accent. Select part of the photo. A traced line will appear around Select part of the photo.
Save Touch or, alternatively, beginning of the video. touch to return to the Touch Preview to choose how to gallery and discard the changes. merge the videos together. LG KM900 | User Guide...
Touch and slide the photo Movie editor > Merge to merge it to the end or the beginning of the video. Save Touch Preview to choose how Effect the photo and video merge File name 1 File name 4 Preview together.
If the photo is too big it will overlay the whole screen, not just the selected area. Touch Save. Replace the existing file or save as a new file. Repeat these steps to add more photos. LG KM900 | User Guide...
Adding a soundtrack to your Adding live sound to your video video Open the video you want to edit, Open the video you want to edit, touch option key. touch option key. and choose Audio and choose Live. Select Select Edit Edit dubbing.
Open the video you want to edit, touch option key. Select and choose Edit Dimming Effect. Your video will now fade in at the start and fade out at the end. Replace the original file or save as a new file. LG KM900 | User Guide...
Multimedia My images options menu You can store multimedia files in your phone’s memory so you have The options available to you in My easy access to all your pictures, images depend on the type of sounds, videos and games. You can image you have selected.
Start up image - Set an image to appear when you switch the phone on. Shut down image - Set an image to appear when you switch the phone off. LG KM900 | User Guide...
Moving or copying an image Geo-tagging An image can be moved or copied Turn on the camera and enjoy the between the phone memory and capabilities of your phone’s location- the memory card. You may want to based services. do this to clear some space in one of Take pictures wherever you are and the memories, or to safeguard your tag them with the location.
It will start to play. You can use the sound for various NOTE: The TV output cable is tones by selecting the Use as available for purchase separately. menu. Choose between Voice ringtone, Video ringtone and Message tone. LG KM900 | User Guide...
Sending a video clip Touch Launch button to launch a game or an application. Select a video and touch Touch Send and choose between Using the options menu Message, Email, Bluetooth and Within Games and Application YouTube. folders, the following options are If you choose Message or Email, available: your video clip will be attached...
You can Flash contents also use LG PC Suite via your sync The Flash contents folder contains cable, see page 89 for details. all of your default and downloaded To transfer files (e.g.
Others Touch the Preview button to see the results. The Others folder is used to store files that are not pictures, audio Touch the Play Order tab on the files, videos, games or applications. screen to change the order. It is used in the same way as the Touch the Save in tab on the Documents folder.
Music player, touch the data cable. from Multimedia Tab. From here, You can also use LG PC Suite, see you can access a number of folders: page 89 for details. To transfer music All tracks - Contains all the songs using Bluetooth: you have on your phone.
Playing a song Creating a playlist then select Music Touch You can create your own playlists by from the Multimedia tab. choosing a selection of songs from the All tracks folder. Touch All tracks. then select Music Touch Select the song you want to play from the Multimedia tab.
Using the radio Set as Listen via Volume channel Your LG KM900 has an built-in FM radio feature so you can tune into your favourite stations and listen on the move. Searching for stations NOTE: You will need to attach your headphones to listen to the radio.
Touch Auto scan then Yes. The Listening to the radio stations found will be allocated to then select FM radio Touch channel numbers in your phone from Multimedia tab. by selecting Set, Skip and Stop. Touch the channel number of the NOTE: You can also manually station you would like to listen to.
Using the FM transmitter to play music The KM900 can transmit the FM frequency from the music player module when playing music. Therefore, you can listen to your music on an FM frequency, another device via FM. LG KM900 | User Guide...
Organiser Adding an event to your Touch to save the event in calendar the calendar. A coloured square in the calendar will mark all days From the home screen select that have saved events, and an then scroll to Organiser on the alarm will sound at the event Utilities tab.
Set the required date in the From synchronise your calendar with tab. your computer. See PC Sync on In the After tab set the number page 89. of days. The Target date will be shown below. LG KM900 | User Guide...
Setting your alarm Adding a memo From the home screen select From the home screen select then scroll to Alarms on the then scroll to Memo on the Utilities tab. Utilities tab. Touch New memo. If you want add a new alarm, touch New alarm.
If you choose Touch Stop to end recording. Bluetooth, your phone will search for a device to send the Voice recorder voice recording to. Pause Stop If you want to re-record the voice, touch LG KM900 | User Guide...
Using your calculator Then select the unit and enter the value you would like to From the home screen select convert from. , then scroll to Calculator on The corresponding values then the Utilities tab. will appear on the screen. Touch the number keys to enter numbers.
Add city. Start typing the name of the city you require, and it will be displayed on the screen. Touch the city to select it. This will add it to your World time list. LG KM900 | User Guide...
LG PC Suite program Software > Go to Manual & S/W from website. Download Section) Click on the LG PC Suite Installer which will appear on your screen. Installing the LG PC Suite on your computer From the home screen touch , then scroll to Connectivity on the Settings tab.
Connectivity menu and then Click OK. connect the USB cable to your Your information will be backed phone and your PC. LG PC Suite will be automatically activated on your PC. Viewing phone files on your Caution! If LG PC Suite is not...
Synchronising your contacts Synchronising your messages Connect the phone to your PC. Connect the phone to your PC. Click on the Contacts icon. Click on the Messages icon. Your PC will now import and All your PC and phone messages display all the contacts saved on will be displayed in folders on the your SIM card and handset.
Go to the Sync Tab, then drag have to select iSync on in option and drop the music you wish to menu. transfer to your handset into the Sync List pane. Click on Start Sync button. This starts the transfer process. LG KM900 | User Guide...
DivX Converter Install the DivX converter, which is supplied on the same CD as the PC Sync software. DivX will convert media files on your PC to a format that lets you upload them and view them on your phone. Once installed select DivX from the Program Files on your PC, then DivX converter followed by Converter.
NOTE: You will incur extra cost by To access the bookmark simply connecting to these services and touch the bookmark then touch downloading content. Check data connect. You will be connected to charges with your network provider. the bookmark. LG KM900 | User Guide...
Using the RSS reader Accessing a saved page From the home screen select RSS (Really Simple Syndication) is a then scroll to Browser on the family of web feed formats used to Communication tab. publish frequently updated content, Select Saved pages. such as blog entries, news headlines or podcasts.
The web Changing web browser Using the USB cable: settings Ensure you have the LG PC Suite installed on your PC. From the home screen select Connect your KM900 and your PC then scroll to Connectivity on using the USB cable and launch the Settings tab.
Use the Connection wizard on and to find your way by delivering your LG PC Suite to create an maps onto your display. Note that active Bluetooth connection. additional cost may occur when Click Communication on your using this service.
Multimedia/ Shortcut Settings tab. Lock screen - Choose the clock type on the lock screen. Choose the profile you want to edit: Normal, Silent, Outdoor or Font - Adjust the font size and Flight mode. style. LG KM900 | User Guide...
Languages - Change the You can then change all sounds and alert options available in the language on your KM900’s list, including your Voice/Video display. ringtone, Volume, Message Auto key lock - Lock the keypad alerts and others. automatically on the home screen.
Stand alone. tone. Changing your connectivity settings Your connectivity settings have already been set up by your network operator, so you can use your new phone immediately. To Use this menu to change your settings. LG KM900 | User Guide...
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USB connection mode - locations. Synchronise your KM900 using – A receiver estimates the the LG PC Suite software to copy distance to GPS satellites files from your phone. See page based on the time it takes 89 for more information on for signals to reach them, synchronisation.
External memory - View the From the home screen select memory available on your external then scroll to Phone settings on memory card (which you may need the Settings tab. Select Memory to purchase separately). Manager. LG KM900 | User Guide...
Using flight mode To send a file: Open the file you want to send, Turn flight mode on by selecting Turn flight mode on by selecting which will be typically a photo, then Settings. Touch Profiles video or music file. and select Flight mode.
- Choose to activate on iSync. Supported services - See options to use Bluetooth in a ssociation with different services. Delete - Choose to delete the selected profile. Delete all - Choose to delete all profiles. LG KM900 | User Guide...
Pairing with another Using a Bluetooth headset Bluetooth device Check that your Bluetooth is On. By pairing your KM900 with another Follow the instructions that device, you can set up a passcode- came with your headset to put protected connection. This makes it in pairing mode and pair your pairing more secure.
You can obtain or Hidden AP) the key from your Wi-Fi service If the AP does not appear provider or network administrator. in the search list, you can connect to it by saving it as a profile. LG KM900 | User Guide...
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Saving the frequently-used AP How to save the Wi-Fi profile as a profile makes it easier to Select Saved networks from enter the Security key when the Options menu, then select connecting to an AP with that New network and enter Security type.
Software Update Software Update during the update process, you are advised to back up any important LG Mobile Phone Software information in advance for Update Program safekeeping. For more information on installing and using this program, please visit http://update.lgmobile.com. This feature allows you to update...
KM900 Battery and PC. User Guide Stereo Learn more headset about your KM900. KM900 User Guide NOTE: • Always use genuine LG accessories. • Failure to do this may invalidate your warranty. • Accessories may vary in different regions.
DivX VOD registration Generate a DivX VOD registration code. Please visit <http://vod.divx.com/> for registration and technical support. LG KM900 | User Guide...
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Seung Hyoun, Ji / Director 8, January, 2009 European Standard Center LG Electronics Logistics and Services B.V. Veluwezoom 15, 1327 AE Almere, The Netherlands Tel : +31 - 36- 547 – 8940, Fax : +31 – 36 – 547 - 8794...
Not following these guidelines may • While there may be differences be dangerous or illegal. between the SAR levels of various LG phone models, they are all Exposure to radio frequency designed to meet the relevant energy guidelines for exposure to radio Radio wave exposure and Specific waves.
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Product care and • Do not subject this unit to mechanical vibration or shock. maintenance • Switch off the phone in any area WARNING where you are required by special Only use batteries, chargers regulations. For example, do not and accessories approved for use your phone in hospitals as use with this particular phone it may affect sensitive medical...
PCs, etc. Road safety Check the laws and regulations on the use of mobile phones in the area when you drive. • Do not use a hand-held phone while driving. • Give full attention to driving. LG KM900 | User Guide...
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Avoid damage to your • Use a hands-free kit, if available. hearing • Pull off the road and park before making or answering a call if Damage to your hearing can occur driving conditions so require. if you are exposed to loud sound for •...
• Turn your mobile phone off or • Use only LG batteries and chargers. activate flight mode before LG chargers are designed to boarding any aircraft. maximize the battery life. •...
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• If you need to replace the battery, take it to the nearest authorized LG • Recharge the battery if it has Electronics service point or dealer not been used for a long time to for assistance.
On/Off key not pressed long Press the On/Off key down for at least enough two seconds. Phone cannot Battery empty Keep charger attached for a longer be switched on time. Battery contacts dirty Clean the contacts. LG KM900 | User Guide...
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Plug in to a different socket or check the voltage. Charger defective If the charger does not warm up, replace it. Wrong charger Only use original LG accessories. Battery defective Replace battery. Phone loses Reconnection to another service Signal too weak network provider is automatic.
(6) Unless other service arrangements have been specified the customer shall bear the cost of shipping a defective product back to the Customer Service Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty.
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(3) Breakage or damage to antennas unless caused directly by defects in material or workmanship. (4) A warranty repair if the Customer Service Department at LG or other agreed service agent was not notified by the consumer of the alleged defect or malfunction of the product during the applicable limited warranty period.