Samsung NX2000 User Manual page 184

Before contacting a service center
Appendix >
Situation Suggested remedies
• Ensure that the USB cable is connected
Your computer does correctly.
• Ensure that your camera is switched on.
not recognize your
• Ensure that you are using a supported
camera
operating system.
Your computer
The file transfer may be interrupted by static
disconnects the
electricity. Disconnect the USB cable and connect
camera while
it again.
transferring files
Videos may not play on some video player
programs. To play video files captured with your
Your computer cannot
camera, use the Multimedia Viewer program that
play videos
you can install with the i-Launcher program on
your computer.
• End i-Launcher and restart the program.
• Depending on your computer's specifications
and environment, the program may not
launch automatically. In this case, click
Start
i-Launcher is not
i-Launcher
functioning properly
Windows computer. (For Windows 8, open
Start screen, and then select All apps
Samsung i-Launcher.) Or, click Applications
→ Samsung → i-Launcher on your Mac OS
computer.
→ All Programs → Samsung →
→ Samsung i-Launcher on your
→
Situation Suggested remedies
Cannot set the DPOF
You cannot set the DPOF for RAW files.
for RAW files
• Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half-pressing
[Shutter].
Auto Focus does not
• Subject is too close. Step back from the subject
work
and shoot.
• The focus mode is set to MF. Switch the mode
to AF.
AEL feature does not work in Auto, Manual and
AEL feature does not
Smart modes. Select another mode to use this
work
feature.
• Ensure that the lens is properly mounted.
• Remove the lens from the camera and
Lens does not work
re-mount it.
External flash or GPS
Ensure that the external device is properly
mounted and turned on.
does not work
• Set the date and time again.
The date & time
• This screen appears when the camera's internal
settings screen
power source is completely discharged. Insert
appears when you a fully charged battery and wait at least 72
power on the camera hours in power off status for the internal power
source to be recharged.
183