Page 1 Maintenance and Service Guide HP Compaq nc6400 Notebook PC Document Part Number: 406847-003 March 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Page 2 Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. Java is a trademark of Sun Microsystems, Inc. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc.
Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 5 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
Page 6 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 7: Specifications
Contents 6 Specifications Screw Listing B Backup and Recovery in Windows Vista C Backup and Recovery in Windows XP D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index Maintenance and Service Guide...
Page 8: Product Description
Product Description The HP Compaq nc6400 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, and Celeron® processors, and extensive multimedia support. HP Compaq nc6400 Notebook PC Maintenance and Service Guide 1–1...
Page 9: Features
Product Description 1.1 Features ■ The following processors, varying by computer model: ❏ Intel Core Duo T7600 (2.33-GHz) processor ❏ Intel Core Duo T7400 (2.16-GHz) processor ❏ Intel Core Duo T7200 (2.00-GHz) processor ❏ Intel Core Duo T5600 (1.83-GHz) processor ❏...
Page 10 Product Description ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) device ■ Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by computer model ■...
Page 11: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS. ✎ The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS.
Page 12: Power Management
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 13: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth®...
Page 14 Product Description Table 1-1 Front Components (Continued) Item Component Function ■ Amber: A battery is charging. Battery light ■ Green: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low-battery condition.
Page 15 Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 16: Right-Side Components
Product Description Table 1-2 Right-Side Components Item Component Function Smart card slot Supports optional smart cards and Java™ Cards. MultiBay II device Supports an optical disc. The type of optical drive varies by computer model. USB port Connects USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connects an optional External MultiBay II to the computer.
Page 17 Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components 1–10 Maintenance and Service Guide...
Page 18: Left-Side Components
Product Description Table 1-3 Left-Side Components Item Component Function Exhaust vent Provides airflow to cool internal components. USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an external power source.
Page 19 Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 20: Rear Panel Components
Product Description Table 1-4 Rear Panel Components Item Component Function Security cable slot Attaches an optional security cable to the computer. Ä Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. Battery bay Holds a battery.
Page 21 Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 22 Product Description Table 1-5 Standard Keyboard Components Item Component Function fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. caps lock key Enables caps lock and turns on the caps lock light.
Page 23 Product Description The computer top components are shown below and described in Table 1-6. Top Components 1–16 Maintenance and Service Guide...
Page 24: Top Components
Product Description Table 1-6 Top Components Item Component Function Power button When the computer is: ■ Off, press to turn on the computer. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby. ■ In hibernation, briefly press to restore from hibernation.
Page 25 Product Description The computer top components are shown below and described in Table 1-7. Top Components 1–18 Maintenance and Service Guide...
Page 26 Product Description Table 1-7 Top Components Item Component Function ■ On: The computer is on. Power light ■ Blinking: The computer is in standby. ■ Blinking rapidly: An AC adapter with a higher power rating should be connected. ■ Off: The computer is off or in hibernation.
Page 27 Product Description The computer pointing device components are shown below and described in Table 1-8. Pointing Device Components 1–20 Maintenance and Service Guide...
Page 28: Pointing Device Components
Product Description Table 1-8 Pointing Device Components Item Component Function Pointing stick Moves the pointer and selects or activates items on the screen. Pointing stick buttons Function like the left, middle, and right buttons on an external mouse. TouchPad Moves the pointer and selects or activates items on the screen.
Page 29: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-9. Bottom Components Table 1-9 Bottom Components Item Component Function Battery bay Holds the battery. Docking connector Connects the computer to an optional (full-featured models only) docking device.
Page 30 Product Description Table 1-9 Bottom Components (Continued) Item Component Function Exhaust vents Provides airflow to cool internal components. Hard drive bay Holds the primary hard drive. Memory module Contains one memory slot that supports compartment replaceable memory modules. Bluetooth compartment Contains a Bluetooth device (select computer models only).
Page 31: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 32: Troubleshooting
Troubleshooting WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 33: Navigating And Selecting In Computer Setup
Troubleshooting To start Computer Setup: 1. Turn on or restart the computer. 2. Before Windows® opens and while the “F10=ROM Based Setup” message is displayed in the lower-left corner of the screen, press Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.
Page 34: Restoring Factory Settings In Computer Setup
Troubleshooting 3. To exit Computer Setup, choose one of the following methods: ❏ To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore Changes and Exit. Then follow the instructions on the screen. ❏...
Page 35: File Menu
Troubleshooting Computer Setup Menus The menu tables in this section provide an overview of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File Menu Table 2-1 File Menu Select To do this...
Page 36: Security Menu
Troubleshooting Security Menu Table 2-2 Security Menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. ■ Enable/disable stringent security. Password options ■ Enable/disable password requirement on computer restart.
Page 37 Troubleshooting Table 2-2 Security Menu (Continued) Select To do this TPM Embedded Enable/disable support for TPM (Trusted Platform Security Module) Embedded Security, which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools. For more information, refer to the ProtectTools online Help.
Page 38: Diagnostics Menu
Troubleshooting Diagnostics Menu Table 2-3 Diagnostics Menu Select To do this Hard Drive Self-Test Run a comprehensive self-test on any hard drive in options the system or on any optional MultiBay hard drive. Memory Check Run a comprehensive check on system memory. Startup Check (select Verify the system components needed for starting the models only)
Page 39 Troubleshooting Table 2-4 System Configuration Menu ( Continued ) Select To do this ■ Swap the functions of the ctrl Device Configurations key and left key. ■ Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■...
Page 40 Troubleshooting Table 2-4 System Configuration Menu ( Continued ) Select To do this ■ Choose Bit-shift or LBA assisted HDD Translation Device configurations ( continued ) Mode. ■ Enable/disable Windows direct application launcher. ■ Enable/disable HP Lockout. ■ Enable/disable embedded WWAN Device Radio. Built-In Device Options ■...
Page 41: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 42: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 43: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 44: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...
Page 45: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external external AC Try different Power outlet AC adapter.
Page 46: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 47: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 48: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 49 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor Reinstall cable connector at computer into docking device. docking device. Docking Docking device device Done Done...
Page 50 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 51 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 52 Troubleshooting Flowchart 2.1 1—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace CD or hard drive. diskette in 2. Replace system drive? board. Hard drive Done accessible? Remove diskette and Run FDISK.
Page 53 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics check for...
Page 54: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 55: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 56: Flowchart 2.15—No Audio, Part
Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to Replace “Flowchart 2.16—No Audio, docking device. Part 2.”...
Page 57: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 58: Flowchart 2.17—Nonfunctioning Device
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
Page 59: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
Page 60: Flowchart 2.19—Nonfunctioning Pointing Device
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 61 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace the power from NIC/modem the computer...
Page 62: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and computer model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Page 63: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 64 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Item Description Number Display assemblies (include wireless antenna transceivers and cables) 14.1-inch, WXGA+ 418907-001 14.1-inch, WXGA 418896-001 Refer to Section 3.3, “Display Assembly Components,” for display assembly internal component spare part number information. Switch cover 418900-001 Power button board (includes power button board...
Page 65 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 66 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Cable Kit 418876-001 Pointing stick cable TouchPad cable Modem cable Audio cable Bluetooth cable RTC battery 418880-001 Microphone 418903-001 Top cover Top cover (includes TouchPad, smart card reader, and 418882-001 fingerprint reader board) Top cover (includes TouchPad and smart card reader)
Page 67 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 68 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card WWAN module 418860-001 For use with Verizon networks 418860-001 For use with Vodafone networks 435098-001 For use with Cingular networks 436668-001 Fan assembly 418886-001 System boards (include thermal grease, alcohol pad, and thermal pad)
Page 69 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 70 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Processors (include thermal grease, alcohol pad, and thermal pad) Intel Core Duo T7600 (2.33-GHz) processor 435860-001 Intel Core Duo T7400 (2.16-GHz) processor 435861-001 Intel Core Duo T7200 (2.0-GHz) processor 435862-001 Intel Core Duo T5600 (1.83-GHz) processor 435863-001...
Page 71 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
Page 72 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number MultiBay II drives (include bezel) DVD±RW and CD-RW Double-Layer Combo Drive 418866-001 DVD±RW and CD-RW Combo Drive 418865-001 DVD-ROM drive 418864-001 Battery 8-cell, 5.1-AH 418867-001 4-cell, 2.5-AH 418871-001...
Page 73 Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
Page 74 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card WLAN modules (Continued) 802.11a/b/g GL WLAN module for use in the countries 407576-001 or regions listed below. These countries or regions are categorized as most of the world (MOW 1).
Page 75 Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
Page 76 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card WLAN modules (Continued) 802.11a/b/g GL WLAN module for use in the countries 407576-003 or regions listed below. These countries or regions are categorized as the rest of the world (ROW).
Page 77: Display Assembly Components
Illustrated Parts Catalog 3.3 Display Assembly Components 3–16 Maintenance and Service Guide...
Page 78 Illustrated Parts Catalog Table 3-2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number Display bezel 418889-001 Display panels 14.1-inch, WXGA+ 418891-001 14.1-inch, WXGA 418890-001 Display Hinge Kit 418902-001 Display Inverter 418888-001 Wireless Antenna Kit 418899-001 Display enclosure 418895-001 Not illustrated: Display Bracket Kit (includes left display bracket)
Page 79: Plastics Kit
Illustrated Parts Catalog 3.4 Plastics Kit Table 3-3 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 418877-001 Includes: PC Card slot bezel Hard drive cover (includes 2 captive screws, captured by C clips) Memory module compartment cover (includes 1 captive screw, captured by C clip) Mini Card module compartment cover (includes 1 captive screw, captured by C clip)
Page 80: Cable Kit
Illustrated Parts Catalog 3.5 Cable Kit Table 3-4 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 418876-001 Includes: Pointing stick cable Bluetooth module cable Audio cable Modem module cable TouchPad cable Maintenance and Service Guide 3–19...
Page 81: Mass Storage Devices
Illustrated Parts Catalog 3.6 Mass Storage Devices Table 3-5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 7200 rpm 5400 rpm 100 GB 431125-001 120 GB 440880-001 80 GB 431124-001 100 GB 418863-001 60 GB...
Page 82: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 3.7 Miscellaneous (Not Illustrated) Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information Spare Part Description Number 90-watt non-PFC AC adapter 418873-001 90-watt PFC AC adapter 418875-001 65-watt PFC AC adapter 418872-001 External MultiBay II 366143-001 Fingerprint reader insert (for use as a filler in a non-used 438170-001 fingerprint reader) External MultiBay II power cable and stand...
Page 83 Illustrated Parts Catalog Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Description Number Power cords: For use in the United States 350055-001 For use in Australia 350055-011 For use in Europe 350055-021 For use in the United Kingdom 350055-031 For use in Italy 350055-061...
Page 84: Sequential Part Number Listing
Illustrated Parts Catalog 3.8 Sequential Part Number Listing Table 3-7 Sequential Part Number Listing Spare Part Number Description 325814-001 Nylon carrying case 350055-001 Power cord for use in the United States 350055-011 Power cord for use in Australia 350055-021 Power cord for use in Europe 350055-061 Power cord for use in Italy 350055-031...
Page 85 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 407107-001 802.11b/g HS WLAN Mini Card module for use in North America 407107-002 802.11b/g HS WLAN Mini Card module for use in the ROW countries or regions listed below: China Honduras Qatar...
Page 86 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 407576-002 802.11a/b/g GL WLAN Mini Card module for use in the MOW2 countries or regions listed below: Aruba El Salvador Poland Norway Austria Estonia Portugal Oman Azerbaijan Finland Romania...
Page 87 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 418851-001 1-DIMM, PC2-4200, 512-MB memory module 418852-001 1-DIMM, PC2-4200, 1024-MB memory module 418853-001 1-DIMM, PC2-4200, 2048-MB memory module 418854-001 1-DIMM, PC2-5300, 256-MB memory module 418855-001 1-DIMM, PC2-5300, 512-MB memory module 418856-001 1-DIMM, PC2-5300, 1024-MB memory module 418857-001...
Page 88: Display Bezel
Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 418872-001 65-watt AC adapter 418873-001 90-watt non-PFC AC adapter 418874-001 Intel Core Duo T2600 (2.17-GHz) processor (includes thermal paste) 418875-001 90-watt PFC AC adapter 418876-001 Cable Kit 418877-001 Plastics Kit 418878-001...
Page 89: Display Enclosure 418895-001
Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 418891-001 14.1-inch, WXGA+ display panel 418892-001 Display Screw Kit 418893-001 Display Rubber Kit 418894-001 Display Bracket Kit 418895-001 Display enclosure 418896-001 14.1-inch, WXGA display assembly (includes wireless antenna transceivers and cables) 418897-001 Display Cable Kit for use with WXGA display panel...
Page 90 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 418910-041 Keyboard for use in Germany 418910-051 Keyboard for use in France 418910-061 Keyboard for use in Italy 418910-071 Keyboard for use in Spain 418910-081 Keyboard for use in Denmark 418910-091 Keyboard for use in Norway 418910-101...
Page 91 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 418910-AB1 Keyboard for use in Taiwan 418910-AD1 Keyboard for use in Korea 418910-BA1 Keyboard for use in Slovenia 418910-BB1 Keyboard for use in Israel 418910-DD1 Keyboard for use in Iceland 418930-001 Heat sink for use only with the UMA system board, spare part number 418931-001 (includes thermal grease, alcohol pad,...
Page 92 Illustrated Parts Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number Description 438170-001 Fingerprint reader insert (for use as a filler in a non-used fingerprint reader) 438875-001 Heat sink for use only with discrete system boards (spare part numbers 418904-001 and 430495-001), includes thermal grease, alcohol pad, and thermal pad 438876-001...
Page 93: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Page 94: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 95: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 96: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 97: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 98: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 99: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 100: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 101: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 81 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 102: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 103: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Computer for Disassembly Battery Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the...
Page 104 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.10 Keyboard 5.11 RTC Battery 5.12 Internal Memory Module 5.13 Modem Module 5.14 Mini Card WWAN Module 5.15 Switch Cover 5.16 Power Button Board 5.17 Fan Assembly 5.18 Heat Sink 6 loosened...
Page 105: Preparing The Computer For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 106 Removal and Replacement Procedures Battery Spare Part Number Information 8-cell, 5.1-AH 418867-001 4-cell, 2.5-AH 418871-001 4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery.
Page 107: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 7200 rpm 5400 rpm 100 GB 431125-001 120 GB 440880-001 80 GB 431124-001 100 GB 418863-001 60 GB 418861-001 80 GB 418862-001 60 GB 418859-001 40 GB 418858-001 1.
Page 108 Removal and Replacement Procedures 3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 4. Lift the right side of the hard drive cover 2 and swing it up and to the left. 5.
Page 109 Removal and Replacement Procedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive 3 to the left to disconnect it from the system board. 8.
Page 110 Removal and Replacement Procedures 9. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 111: Computer Feet
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 418877-001. Replacing the Computer Feet Maintenance and Service Guide 5–1 1...
Page 112: Bluetooth Module
Removal and Replacement Procedures 5.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 409993-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the Bluetooth module cover to the computer.
Page 113 Removal and Replacement Procedures 4. Slide the Bluetooth module 1 to the right until the left side of the module is clear of the left side of the clip in the base enclosure. 5. Swing the left side of the Bluetooth module 2 out of the base enclosure.
Page 114: External Memory Module
Removal and Replacement Procedures 5.7 External Memory Module Memory Module Spare Part Number Information PC2-5300 PC2-4200 2048 MB 418857-001 2048 MB 418853-001 1024 MB 418856-001 1024 MB 418852-001 512 MB 418855-001 512 MB 418851-001 256 MB 418854-001 256 MB 418850-001 1.
Page 115 Removal and Replacement Procedures 3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartment cover to the computer. 4. Lift the right edge of the cover 2 and swing it up and to the left. 5. Remove the memory module compartment cover. ✎...
Page 116 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8.
Page 117: Mini Card Wlan Module
Removal and Replacement Procedures 5.8 Mini Card WLAN Module Mini Card WLAN Module Spare Part Number Information 802.11b/g HS WLAN module for use in North America 407107-001 802.11b/g HS WLAN module for use in the countries or regions 407107-002 listed below. These countries or regions are categorized as the rest of the world (ROW).
Page 118 Removal and Replacement Procedures Mini Card WLAN Module Spare Part Number Information (Continued) 802.11a/b/g GL WLAN module for use in the countries or 407576-002 regions listed below. These countries or regions are categorized as most of the world 2 (MOW2). Aruba Estonia Poland...
Page 119 Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the front toward you. 3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the Mini Card module compartment cover to the computer. 4. Lift the front of the cover 2 and swing it up and toward the back of the computer.
Page 120 Removal and Replacement Procedures 6. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WLAN module.
Page 121: Multibay Ii Device
Removal and Replacement Procedures 5.9 MultiBay II Device MultiBay II Device Spare Part Number Information DVD±RW and CD-RW Double-Layer Combo Drive 418866-001 DVD±RW and CD-RW Combo Drive 418865-001 DVD-ROM drive 418864-001 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the left side toward you. Maintenance and Service Guide 5–21...
Page 122 Removal and Replacement Procedures 3. Remove the Phillips PM2.5×5.0 screw 1 that secures the MultiBay II device to the computer. 4. Push in on the right side of the MultiBay II device 2. (The MultiBay II device partially protrudes from the MultiBay II.) 5.
Page 123: Keyboard
Removal and Replacement Procedures 5.10 Keyboard Keyboard Spare Part Number Information For use in: Belgium 418910-A41 Latin America 418910-161 Brazil 418910-201 Norway 418910-091 The Czech Republic 418910-221 Portugal 418910-131 Denmark 418910-081 Russia 418910-251 France 418910-051 Saudi Arabia 418910-171 French Canada 418910-121 Slovakia 418910-231...
Page 124 Removal and Replacement Procedures 3. Remove the three Torx8 T8M2.5×11.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws 5–24 Maintenance and Service Guide...
Page 125 Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the four release tabs 1 on the rear edge of the keyboard forward. 7. Lift the rear edge of the keyboard 2 and swing it up toward you until it rests on the palm rest.
Page 126 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2. 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4. 10.
Page 127 Removal and Replacement Procedures 11. If it is necessary to replace the pointing stick cable, turn the keyboard upside down with the space bar toward you. 12. Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2. ✎...
Page 128: Rtc Battery
Removal and Replacement Procedures 5.1 1 RTC Battery ✎ The RTC battery is included in the Plastics Kit, spare part number 418877-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10). 3. Disconnect the RTC battery cable 1 from the system board and remove the cable from the clips 2 in the top cover.
Page 129: Internal Memory Module
Removal and Replacement Procedures 5.12 Internal Memory Module Memory Module Spare Part Number Information PC2-5300 PC2-4200 2048 MB 418857-001 2048 MB 418853-001 1024 MB 418856-001 1024 MB 418852-001 512 MB 418855-001 512 MB 418851-001 256 MB 418854-001 256 MB 418850-001 1.
Page 130 Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4. Slide the module 2 away from the socket at an angle. 5.
Page 131: Modem Module
Removal and Replacement Procedures 5.13 Modem Module Modem Module Spare Part Number Information Modem module 418849-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10). Maintenance and Service Guide 5–31...
Page 132 Removal and Replacement Procedures 3. Remove the two Phillips PM2.0×6.0 screws 1 that secure the modem module to the system board. 4. Lift the right side of the modem module 2 to disconnect it from the system board. 5. Disconnect the modem module cable 3 from the modem module.
Page 133: Mini Card Wwan Module
Removal and Replacement Procedures 5.14 Mini Card WWAN Module Mini Card WWAN Module Spare Part Number Information For use with Verizon networks 418860-001 For use with Vodafone networks 435098-001 For use with Cingular networks 436668-001 1. Prepare the computer for disassembly (Section 5.3).
Page 134 Removal and Replacement Procedures 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WWAN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WWAN module.
Page 135: Switch Cover
Removal and Replacement Procedures 5.15 Switch Cover Switch Cover Spare Part Number Information Switch cover 418900-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10). 3. Turn the computer upside down with the rear panel toward you.
Page 136 Removal and Replacement Procedures 5. Turn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the power button board cable 1 from the system board. 8. Insert a thin flat-bladed tool under the hinge cover sections 2 of the switch cover and lift up until the switch cover 3 disengages from the computer.
Page 137: Power Button Board
Removal and Replacement Procedures 5.16 Power Button Board Power Button Board Spare Part Number Information Power button board (includes power button board cable) 418908-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10). 3. Remove the switch cover (Section 5.15).
Page 138: Fan Assembly
Removal and Replacement Procedures 5.17 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 418886-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10). 3. Remove the switch cover (Section 5.15). 4. Disconnect the fan cable 1 from the system board. 5.
Page 139: Heat Sink
Removal and Replacement Procedures 5.18 Heat Sink Heat Sink Spare Part Number Information ✎ All heat sink spare part kits include thermal grease, alcohol pads, and thermal pads. For use only with discrete system boards (spare part numbers 418887-001 418904-001 and 430495-001) For use only with discrete system boards 438875-001 For use only with the UMA system board (spare part number...
Page 140 Removal and Replacement Procedures 2. Noting the required screw removal sequence, loosen the four Phillips PM2.0×10.0 screws 1 and the two Phillips PM2.0×13.0 screws 2 that secure the heat sink to the system board. ✎ The heat sink has numbers stamped on it that indicate the required screw removal sequence.
Page 141 Removal and Replacement Procedures ✎ The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the heat sink 1, processor 2, Chip1 3, and Chip2 4 each time the heat sink is removed. Thermal paste and thermal pads are included with all heat sink, processor, and system board spare part kits.
Page 142: Processor
Removal and Replacement Procedures 5.19 Processor Processor Spare Part Number Information Intel Core Duo T7600 (2.33-GHz) processor 435860-001 Intel Core Duo T7400 (2.16-GHz) processor 435861-001 Intel Core Duo T7200 (2.0-GHz) processor 435862-001 Intel Core Duo T5600 (1.83-GHz) processor 435863-001 Intel Core Duo T5500 (1.66-GHz) processor 435864-001 Intel Core Duo T2300E (1.66-GHz) processor 436012-001...
Page 143 Removal and Replacement Procedures 2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 on the processor socket when you install the processor.
Page 144: Display Assembly
Removal and Replacement Procedures 5.20 Display Assembly Display Assembly Spare Part Number Information 14.1-inch, WXGA+ 418907-001 14.1-inch, WXGA 418896-001 1. Prepare the computer for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the Mini Card WLAN module (Section 5.8).
Page 145 Removal and Replacement Procedures 6. Close the computer and turn it upside down with the rear panel toward you. 7. Remove the following screws: 1 Two Torx8 T8M2.5×11.0 screws from the computer bottom 2 Two Torx8 T8M2.5×7.0 screws from the computer rear panel 3 One Phillips PM2.5×5.0 screw from the computer battery Removing the Display Assembly Screws...
Page 146 Removal and Replacement Procedures 8. Turn the computer display-side up with the front toward you. 9. Open the computer as far as it will open. 10. Disconnect the display cable 1 from the system board. 11. Remove the wireless antenna cables 2 and 3 from the Mini Card compartment and the top cover clips.
Page 147 Removal and Replacement Procedures CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 12. Remove the two Torx8 T8M2.5×7.0 screws 1 that secure the display assembly to the computer.
Page 148 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Spare Part Description Number Display bezel 418889-001 Display panels 14.1-inch, WXGA+ 418891-001 14.1-inch, WXGA 418890-001 Display Hinge Kit 418902-001 Display Inverter 418888-001 Wireless Antenna Kit 418899-001 Display enclosure 418895-001 Display Bracket Kit (includes left display bracket) 418894-001 Display Cable Kit (for use with 14.1-inch, WXGA+ display...
Page 149 Removal and Replacement Procedures 14. Remove the following: 1 and 2 four rubber screw covers ✎ The two rubber screw covers 1 on the top edge of the display bezel are different from the two rubber screw covers 2 on the bottom edge of the display bezel.
Page 150 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Spare Part Description Number Display bezel 418889-001 Display enclosure 418895-001 15. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
Page 151 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Spare Part Description Number Display Hinge Kit 418902-001 17. If it is necessary to replace the display hinges, remove the Phillips PM2.5×4.0 screw 1 and the Phillips PM2.5×6.0 screw 2 that secure each hinge to the display enclosure. 18.
Page 152 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Spare Part Description Number Display panels 14.1-inch, WXGA+ 418891-001 14.1-inch, WXGA 418890-001 19. Remove the four mylar screw covers 1 and the four Phillips PM2.0×3.0 screws 2 that secure the display panel to the display enclosure.
Page 153 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Spare Part Description Number Display Inverter 418888-001 22. Disconnect the display 1 and backlight cables 2 from the inverter. 23. Remove the inverter 3. Removing the Display Inverter Maintenance and Service Guide 5–53...
Page 154 Removal and Replacement Procedures Display Assembly Components Spare Part Number Information Spare Part Description Number Wireless Antenna Kit 418899-001 24. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Torx T8M2.5×4.0 screws 1 that secure the left and right transceivers to the display enclosure.
Page 155: Top Cover
Removal and Replacement Procedures 5.21 Top Cover Top Cover Spare Part Number Information Top cover (includes TouchPad, smart card reader, and 418882-001 fingerprint reader board) Top cover (includes TouchPad and smart card reader) 438169-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components:...
Page 156 Removal and Replacement Procedures 3. Remove the following: 1 Two rubber screw covers 2 Nine Torx8 T8M2.5×11.0 screws that secure the top cover to the base enclosure 3 One Phillips PM2.5×5.0 screw that secures the top cover to the base enclosure Removing the Top Cover Screws, Part 1 5–56 Maintenance and Service Guide...
Page 157 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Disconnect the following cables from the system board: 1 TouchPad cable 2 Fingerprint reader board cable 3 Smart card assembly cable Disconnecting the Top Cover Cables Maintenance and Service Guide 5–57...
Page 158 Removal and Replacement Procedures 6. Remove the microphone 1 from the clip in the top cover and the cable 2 from the routing clips in the top cover. Releasing the Microphone 5–58 Maintenance and Service Guide...
Page 159 Removal and Replacement Procedures 7. Remove the two Torx8 T8M2.5×7.0 screws that secure the top cover to the base enclosure. Removing the Top Cover Screws, Part 2 Maintenance and Service Guide 5–59...
Page 160 Removal and Replacement Procedures 8. Swing the rear edge of the top cover 1 up and forward 2 until the left and right sides disengage from the base enclosure. 9. Remove the top cover 3. Removing the Top Cover Reverse the above procedure to install the top cover. 5–60 Maintenance and Service Guide...
Page 161: Pc Card/Digital Media Board
Removal and Replacement Procedures 5.22 PC Card/Digital Media Board PC Card/Digital Media Board Spare Part Number Information PC Card/digital media board 418884-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Keyboard (Section 5.10) b.
Page 162 Removal and Replacement Procedures 2. Remove the three Phillips PM2.5×5.0 screws 1 that secure the PC Card/digital media board to the system board. 3. Lift up on the right side of the PC Card/digital media board 2 to disconnect the board from the system board. Removing the PC Card/Digital Media Board 5–62 Maintenance and Service Guide...
Page 163 Removal and Replacement Procedures 4. If it is necessary to remove the PC Card assembly from the digital media board, disengage the hooks 1 on the PC Card assembly from the tabs on the digital media board. 5. Remove the PC Card assembly 2 from the digital media board.
Page 164: Speaker
Removal and Replacement Procedures 5.23 Speaker Speaker Spare Part Number Information Speaker 418883-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Keyboard (Section 5.10) b. Switch cover (Section 5.15) c. Fan assembly (Section 5.17) d.
Page 165 Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Remove the speaker 2 from the base enclosure. Removing the Speaker Reverse the above procedure to install the speaker. Maintenance and Service Guide 5–65...
Page 166: Microphone
Removal and Replacement Procedures 5.24 Microphone Microphone Spare Part Number Information Microphone 418903-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Keyboard (Section 5.10) b. Switch cover (Section 5.15) c. Fan assembly (Section 5.17) d.
Page 167 Removal and Replacement Procedures 2. Disconnect the microphone cable 1 from the system board. 3. Remove the microphone 2 from the base enclosure. Removing the Microphone Reverse the above procedure to install the microphone. Maintenance and Service Guide 5–67...
Page 168: System Board
Removal and Replacement Procedures 5.25 System Board System Board Spare Part Number Information ✎ All system board spare part kits include thermal grease, alcohol pads, and thermal pads. 128-MB discrete, for use only with heat sink with spare part 418904-001 number 418887-001 64-MB discrete, for use only with heat sink with spare part 430495-001...
Page 169: Heat Sink (Section 5.18)
Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Bluetooth board (Section 5.6) c. MultiBay II device (Section 5.9) d. Keyboard (Section 5.10) e. Switch cover (Section 5.15) f.
Page 170 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the two Phillips PM2.0×6.0 screws on each side of the hard drive connector that secure the system board to the base enclosure. Removing the System Board Screws, Part 1 5–70 Maintenance and Service Guide...
Page 171 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the audio board cables 1 from the space between the system board and the base enclosure. 6. Disconnect the audio board cable 2 from the system board. 7.
Page 172 Removal and Replacement Procedures 8. Disconnect the modem module cable 1 from the system board. ✎ The modem module cable is available in the Cable Kit, spare part number 418876-001. 9. Release the ZIF connector 2 to which the LED board cable is attached and disconnect the LED board cable 3 from the system board.
Page 173 Removal and Replacement Procedures 10. Remove the four Phillips PM2.5×5.0 screws that secure the system board to the base enclosure. Removing the System Board Screws, Part 2 Maintenance and Service Guide 5–73...
Page 174 Removal and Replacement Procedures 11. Use the hard drive connector 1 to lift the right side of the system board 2 until it rests at an angle. 12. Slide the system board 3 away at an angle and remove it. Removing the System Board 5–74 Maintenance and Service Guide...
Page 175 Removal and Replacement Procedures 13. If it is necessary to replace the audio cable, disconnect the cable from the three connectors on the system board and remove the cable. ✎ The audio cable is available in the Cable Kit, spare part number 418876-001.
Page 176 Removal and Replacement Procedures 14. If it is necessary to replace the modem connector and cable, remove the connector 1 from the clip in the base enclosure and remove the cable 2 from the routing channel in the base enclosure. ✎...
Page 177: Multibay Ii Eject Assembly
Removal and Replacement Procedures 5.26 MultiBay II Eject Assembly MultiBay II Eject Assembly Spare Part Number Information MultiBay II eject assembly 418905-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b.
Page 178 Removal and Replacement Procedures 2. Remove the Phillips PM2.0×6.0 screw 1 that secures the MultiBay II eject assembly to the base enclosure. 3. Remove the MultiBay II eject assembly 2 from the base enclosure. Removing the MultiBay II Eject Assembly Reverse the above procedure to install the MultiBay II eject assembly.
Page 179 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions Metric U.S. Height (front to back) 2.9 to 3.4 cm 1.1 to 1.3 in Width 33.1 cm 13.0 in Depth 23.9 cm 9.4 in Weight 2.2 kg 4.9 lbs Input Power Operating voltage 18.5 V dc @ 3.5 A –...
Page 180 Specifications Table 6-1 Computer (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 181 Specifications Table 6-2 14.1-inch, WXGA Dimensions Height 21.3 cm 8.4 in Width 28.5 cm 11.2in Diagonal 35.8 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 × 0.279 mm Format 1024 ×...
Page 182: Hard Drives
Specifications Table 6-3 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 99 g 99 g Interface type SATA SATA SATA Transfer rate Synchronous 150 MB/sec 150 MB/sec 100 MB/sec (maximum)
Page 183 Specifications Table 6-3 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99 g 99 g 99 g 99 g Interface type SATA SATA SATA SATA...
Page 184 Specifications Table 6-4 DVD±RW and CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-R and DVD-10, DVD-18), DVD-RW CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 185 Specifications Table 6-4 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB Data transfer rate...
Page 186 Specifications Table 6-5 DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in)
Page 187: System Dma
Specifications Table 6-6 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. Maintenance and Service Guide 6–9...
Page 188: System Interrupts
Specifications Table 6-7 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 189 Specifications Table 6-7 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel...
Page 190 Specifications Table 6-8 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 191 Specifications Table 6-8 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 192 Specifications Table 6-8 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 193: System Memory Map
Specifications Table 6-9 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 194: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 418878-001, and the Display Screw Kit, spare part number 418892-001.
Page 195 Screw Listing Table A-2 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 5.0 mm Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.4) One screw that secures the Bluetooth module cover to the computer (screw...
Page 196 Screw Listing Table A-3 Phillips PM2.5×13.0 Spring-Loaded Screw Head Color Qty. Length Thread Width Silver 13.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the hard drive to the computer (screw is captured on the cover by a C-clip; documented in Section 5.4) Phillips PM2.5×13.0 Screw Location...
Page 197 Screw Listing Table A-4 Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the MultiBay II device to the computer (documented in Section 5.9) Phillips PM2.5×5.0 Screw Location A–4 Maintenance and Service Guide...
Page 198 Screw Listing Table A-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the display assembly to the computer (documented Section 5.20) One screw that secures the top cover to the computer (documented in Section 5.21) Phillips PM2.5×5.0 Screw Locations...
Page 199 Screw Listing Table A-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the PC Card/digital media board to the computer (documented in Section 5.22) Phillips PM2.5×5.0 Screw Locations A–6 Maintenance and Service Guide...
Page 200 Screw Listing Table A-4 Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the system board to the computer (documented in Section 5.25) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–7...
Page 201 Screw Listing Table A-5 Torx8 T8M2.5×11.0 Screw Head Color Qty. Length Thread Width Black 11.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the keyboard to the computer (documented in Section 5.10) Two screws that secure the switch cover to the computer (documented in Section 5.15) Two screws that secure the display assembly to the computer...
Page 202 Screw Listing Table A-5 Torx8 T8M2.5×11.0 Screw (Continued) Head Color Qty. Length Thread Width Black 11.0 mm 2.5 mm 5.0 mm Where used: 9 screws that secure the top cover to the computer (documented in Section 5.21) Torx8 T8M2.5×1 1.0 Screw Locations Maintenance and Service Guide A–9...
Page 203 Screw Listing Table A-6 Phillips PM2.0×6.0 Screw Head Color Qty. Length Thread Width Silver 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.13) Phillips PM2.0×6.0 Screw Locations A–10 Maintenance and Service Guide...
Page 204 Screw Listing Table A-6 Phillips PM2.0×6.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the system board to the computer (documented in Section 5.25) Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide A–1 1...
Page 205 Screw Listing Table A-6 Phillips PM2.0×6.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the MultiBay II eject assembly to the base enclosure (documented in Section 5.26) Phillips PM2.0×6.0 Screw Location A–12 Maintenance and Service Guide...
Page 206 Screw Listing Table A-7 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card WLAN to the computer (documented in Section 5.8) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–13...
Page 207 Screw Listing Table A-7 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card WWAN to the computer (documented in Section 5.14) Phillips PM2.0×3.0 Screw Locations A–14 Maintenance and Service Guide...
Page 208 Screw Listing Table A-8 Phillips PM2.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the power button board to the switch cover (documented in Section 5.16) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide A–15...
Page 209 Screw Listing Table A-8 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display hinges to the display assembly (documented in Section 5.20) Phillips PM2.5×4.0 Screw Locations A–16 Maintenance and Service Guide...
Page 210 Screw Listing Table A-9 Torx8 T8M2.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenna transceivers to the display assembly (documented in Section 5.20) Torx8 T8M2.5×4.0 Screw Locations Maintenance and Service Guide A–17...
Page 211 Screw Listing Table A-10 Phillips PM2.5×10.0 Screw Head Color Qty. Length Thread Width Silver 10.0 mm 2.5 mm 6.0 mm Where used: Four screws that secure the heat sink to the computer (screws are secured to the heat sink by C-clips; documented in Section 5.18) Table A-11...
Page 212 Screw Listing Table A-12 Phillips PM2.0×2.0 Screw Head Color Qty. Length Thread Width Black 2.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the switch cover to the computer (documented in Section 5.15) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide A–19...
Page 213 Screw Listing Table A-13 Torx8 T8M2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan assembly to the computer (documented in Section 5.17) Torx8 T8M2.5×7.0 Screw Location A–20 Maintenance and Service Guide...
Page 214 Screw Listing Table A-13 Torx8 T8M2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.20) Torx8 T8M2.5×7.0 Screw Locations Maintenance and Service Guide A–21...
Page 215 Screw Listing Table A-13 Torx8 T8M2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.20) Torx8 T8M2.5×7.0 Screw Locations A–22 Maintenance and Service Guide...
Page 216 Screw Listing Table A-13 Torx8 T8M2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cover to the computer (documented in Section 5.21) Torx8 T8M2.5×7.0 Screw Location Maintenance and Service Guide A–23...
Page 217 Screw Listing Table A-13 Torx8 T8M2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top cover to the computer (documented in Section 5.21) Torx8 T8M2.5×7.0 Screw Locations A–24 Maintenance and Service Guide...
Page 218 Screw Listing Table A-14 Phillips PM2.5×6.0 Screw Head Color Qty. Length Thread Width Silver 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display assembly (documented in Section 5.20) Phillips PM2.5×6.0 Screw Locations Maintenance and Service Guide A–25...
Page 219 Screw Listing Table A-14 Phillips PM2.5×6.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display hinges to the display assembly (documented in Section 5.20) Phillips PM2.5×6.0 Screw Locations A–26 Maintenance and Service Guide...
Page 220 Screw Listing Table A-14 Phillips PM2.5×6.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display panel to the display assembly (documented in Section 5.20) Phillips PM2.5×6.0 Screw Locations Maintenance and Service Guide A–27...
Page 221: Windows Vista
Backup and Recovery in Windows Vista ✎ You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer.
Page 222: Backup Suggestions
Backup and Recovery in Windows Vista Backup Suggestions ■ Create a set of recovery discs using HP Backup & Recovery Manager. ■ Create system recovery points using HP Backup & Recovery Manager, and periodically copy them to disc. ■ Store personal files in the Documents folder and back up these folders periodically.
Page 223: Backing Up Specific Files Or Folders
Backup and Recovery in Windows Vista Backing Up Specific Files or Folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs). ✎...
Page 224: Creating Recovery Points
Backup and Recovery in Windows Vista To back up your entire hard drive: 1. Select Start > All Programs > HP Backup & Recovery > Backup and Recovery Manager. 2. Click Next. 3. Click Back up to protect system settings and important data files, and then click Next.
Page 225: Scheduling Backups
Backup and Recovery in Windows Vista 3. Click Back up to protect system settings and important data files, and then click Next. 4. Click Create or manage Recovery Points, and then click Next. 5. Follow the on-screen instructions. Scheduling Backups Use HP Backup Scheduler to schedule backups for the entire system, for recovery points, or for specific files and folders.
Page 226: Performing A Recovery From The Hard Drive
Backup and Recovery in Windows Vista HP Backup and Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Recovering important files—This feature helps you reinstall important files without performing a full system recovery. ■...
Page 227: Recovery Partition
Backup and Recovery in Windows Vista 4. Click Recover important files or the entire system, and then click Next. 5. Follow the on-screen instructions. Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1.
Page 228: Creating Recovery Discs
Backup and Recovery in Windows XP Creating Recovery Discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.
Page 229: Backing Up Your Information
Backup and Recovery in Windows XP To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended), and then click Next.
Page 230 Backup and Recovery in Windows XP Backup Suggestions ■ Create a set of recovery discs using HP Backup and Recovery Manager. ■ Create system recovery points using HP Backup and Recovery Manager, and periodically copy them to disc. ■ Store personal files in the My Documents folder and back up these folders periodically.
Page 231 Backup and Recovery in Windows XP Backing Up Specific Files or Folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs). ✎...
Page 232 Backup and Recovery in Windows XP 2. Click Next. 3. Click Back up to protect system settings and important data files, and then click Next. 4. Click Back up entire hard drive, and then click Next. 5. Follow the on-screen instructions. Creating Recovery Points When you back up modifications since your last backup, you are creating system recovery points.
Page 233 Backup and Recovery in Windows XP 4. Click Create or manage Recovery Points, and then click Next. 5. Follow the on-screen instructions. Scheduling Backups Use HP Backup Scheduler to schedule backups for the entire system, for recovery points, or for specific files and folders. With this tool, you can schedule backups at specific intervals (daily, weekly, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select...
Page 234 Backup and Recovery in Windows XP Performing a Recovery from the Recovery Discs To perform a recovery from the recovery discs, follow these steps: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer.
Page 235 Backup and Recovery in Windows XP Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press before the Windows operating system loads.
Page 236 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to Ä...
Page 237 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
Page 238 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 239 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 240 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D–5...
Page 241 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly D–6 Maintenance and Service Guide...
Page 242 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide D–7...
Page 243 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame D–8 Maintenance and Service Guide...
Page 244 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D–9...
Page 245 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 246 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide D–1 1...
Page 247 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 248 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Page 249 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight. D–14 Maintenance and Service Guide...
Page 250: Connector Pin Assignments
Connector Pin Assignments Table D-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide E–1...
Page 251: Microphone
Connector Pin Assignments Table D-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table D-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground E–2 Maintenance and Service Guide...
Page 252 Connector Pin Assignments Table D-4 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground Maintenance and Service Guide E–3...
Page 253: External Monitor
Connector Pin Assignments Table D-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog E–4 Maintenance and Service Guide...
Page 254 Connector Pin Assignments Table D-6 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide E–5...
Page 255 Connector Pin Assignments Table D-7 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused E–6 Maintenance and Service Guide...
Page 256: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 257: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries or regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■...
Page 258 Power Cord Set Requirements Country/Region-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 259 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 260 Index backup C–2 Backup and Recovery AC adapter, spare part Windows Vista B–1 numbers 3–21 3–27 Windows XP C–1 accessory battery connector backup suggestions B–2 1–22 base enclosure, spare part arrow keys 1–15 number 3–9 3–27 audio cable battery illustrated 3–19 removal 5–6 removal 5–71 spare part numbers 3–11...
Page 261: Considerations
Index microphone E–2 modem E–5 Cable Kit monitor E–4 contents 3–19 network E–6 spare part number 3–5 RJ-11 E–5 3–19 3–27 RJ-45 E–6 cables, service considerations S-Video-out E–3 4–2 Universal Serial Bus (USB) key 1–15 caps lock E–2 caps lock light 1–19 connectors, service carrying case, spare part considerations 4–2...
Page 262: Precautions
Index display component recycling spare part number 3–11 D–1 3–20 3–26 5–21 display enclosure specifications 6–6 6–8 illustrated 3–16 DVD-ROM drive spare part number 3–17 precautions 4–3 3–28 5–48 5–50 removal 5–21 display hinge spare part number 3–11 illustrated 3–16 3–20 3–21 3–26...
Page 263 Index fingerprint reader insert, spare spare part numbers 3–9 part numbers 3–21 3–31 3–20 3–26 3–30 3–31 flowcharts, troubleshooting 5–7 no audio 2–25 2–26 specifications 6–4 no network/modem hard drive bay 1–23 connection 2–30 hard drive cover no OS loading 2–19 illustrated 3–18 no OS loading from removal 5–8...
Page 264 Index microphone jack location 1–11 keyboard pin assignments E–2 removal 5–23 Mini Card compartment 1–23 spare part numbers 3–3 Mini Card module 3–28 3–29 3–30 5–23 compartment cover troubleshooting 2–28 illustrated 3–18 keyboard components 1–12 removal 5–19 1–14 Mini Card WLAN module keypad 1–15 removal 5–17 spare part numbers 3–11...
Page 265 Index MultiBay II device 1–9 performing a Recovery removal 5–21 from hard drive spare part numbers 5–21 Windows Vista B–6 MultiBay II eject assembly from Recovery Discs removal 5–77 Windows Vista B–6 spare part number 3–9 plastic parts 4–2 3–28 5–77 Plastics Kit contents 3–18...
Page 266 Index speaker location 1–7 rear components 1–10 removal 5–64 Recovery spare part number 3–9 Windows Vista B–5 3–27 5–64 removal/replacement specifications preliminaries 4–1 computer 6–1 procedures 5–1 DVD±RW and CD-RW right-side components 1–8 Combo Drive 6–6 6–8 RJ-11 jack DVD-ROM drive 6–8 location 1–9 hard drive 6–4 pin assignments E–5...
Page 267 Index thermal pads, replacing 5–41 Universal Serial Bus (USB) thermal paste, replacing 5–41 diskette drive, spare part tools required 4–1 number 3–21 top components 1–16 1–18 Universal Serial Bus (USB) 1–20 port top cover location 1–9 1–11 removal 5–55 pin assignments E–2 spare part number 3–5 unknown password 1–4 3–27...

HP Nc6400 - Compaq Business Notebook Maintenance And Service Manual

Table of Contents

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

Table 3-2 Display Assembly Components Spare Part Number Information

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

5.18 Heat Sink

Quick Links

Chapters

Troubleshooting

Related Manuals for HP Nc6400 - Compaq Business Notebook

Summary of Contents for HP Nc6400 - Compaq Business Notebook

Table of Contents