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Related Manuals for HP ENVY 17-2100
Summary of Contents for HP ENVY 17-2100
- Page 1 GETTING STARTED...
- Page 2 HP ENVY 3D Getting Started...
- Page 3 Devices, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.
- Page 4 Software terms User Guides By installing, copying, downloading, or HP is committed to reducing the environmental otherwise using any software product impact of our products. As part of this effort, we preinstalled on this computer, you agree to be provide user guides and learning centers on bound by the terms of the HP End User License your computer hard drive in Help and Support.
- Page 6 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 7 Safety warning notice...
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Page 8: Table Of Contents
Table of contents 1 Welcome ........................1 What's new ..................... 2 HP CoolSense ................2 HP 3D Cinema Technology ............2 Intel Wireless Display ..............2 Beats Audio .................. 3 Switching between graphics modes ..........4 AMD Eyefinity Multi-Display technology ........5 Example display configuration for single large surface (SLS) ............. - Page 9 Troubleshooting and frequently asked questions ......... 22 I cannot see 3D content ............. 22 What 3D formats are supported on my computer ...... 22 Can I play stereoscopic 3D games on my computer ....23 Can I wear the 3D glasses to a 3D movie in a movie theater ..23 Can I wear my 3D glasses over my prescription glasses ...
- Page 10 5 Keyboard and pointing devices ................40 Using the keyboard ..................40 Using the action keys ..............40 Using the hotkeys ............... 42 Using the keypad ................ 43 Using the integrated numeric keypad ...... 43 Using pointing devices .................. 43 Setting pointing device preferences ...........
- Page 11 Performing a system restore ................. 64 Restoring using the dedicated recovery partition (select models only) ................65 Restoring using the restore media ..........66 Changing the computer boot order ..........66 Backing up and recovering your information ..........66 Using Windows Backup and Restore ......... 68 Using Windows system restore points ........
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Page 12: Welcome
Welcome The following sections are included in this chapter: ● What's new ● Finding information After you set up and register the computer, it is important to take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. -
Page 13: What's New
What's new HP CoolSense HP CoolSense gives you more control over your computer's thermal settings through the use of predefined modes that emphasize computer performance, temperature, and internal fan speed and noise. ● On—Configures the thermal settings to avoid temperature increases and makes the computer feel cooler to the touch. -
Page 14: Beats Audio
Beats Audio Beats™ Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default. ▲ To increase or decrease the Beats Audio bass settings, press fn+b. NOTE: You can also view and control the bass settings through the Windows®... -
Page 15: Switching Between Graphics Modes
Switching between graphics modes The computer is equipped with switchable graphics and has two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the high-performance mode to using the power- saving mode to conserve battery life. -
Page 16: Amd Eyefinity Multi-Display Technology
AMD Eyefinity Multi-Display technology Your computer supports the new AMD Eyefinity technology that provides the following features: ● You can now have up to 3 external displays, as long as one of the displays is connected to the Mini DisplayPort on the computer. ●... -
Page 17: Switching The Screen Image
Switching the screen image Press the switch screen image action key to open a dialog box that shows the 4 configuration choices, independent of the number of connected display devices. ● Computer only mode—Turns off the external display and displays the image only on the computer display. -
Page 18: Finding Information
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about ● Quick Setup poster How to set up the computer ● Help to identify computer components ● Getting Started Computer features ● To access this guide: How to connect to a wireless network ●... - Page 19 Resources For information about ● Regulatory, Safety and Environmental Regulatory and safety information Notices ● Battery disposal information To access this guide: Select Start > Help and Support > User Guides. – or – Select Start > All Programs > HP > HP Documentation.
- Page 20 ● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/ Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 Please include your product number, warranty period (found on your serial number label), name, and postal address.
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Page 21: Using Hp 3D Cinema Technology
Using HP 3D Cinema Technology The following sections are included in this chapter: ● 3D safety information ● What are stereoscopic vision and 3D ● What is HP 3D Cinema Technology ● Using the HP 3D Active Shutter Glasses ● Using 3D Cinema Technology ●... -
Page 22: 3D Safety Information
3D safety information Carefully read all of the following safety precautions before using the 3D glasses and 3D Cinema Technology. WARNING! If you cannot see 3D content after you set up 3D Cinema Technology, HP recommends that you discontinue use. Consult a physician if you suspect a physical problem seeing stereoscopic 3D. - Page 23 The 3D glasses are not prescription eyewear, sunglasses, or protective goggles. To prevent personal injury, do not use the glasses for any general eyewear purposes. Chapter 2 Using HP 3D Cinema Technology...
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Page 24: What Are Stereoscopic Vision And 3D
What are stereoscopic vision and 3D When you see the world through both eyes, you are actually looking at two pictures merged into one. Your right eye and your left eye each deliver a separate image to your brain, which meshes these two images into one three- dimensional picture. -
Page 25: Using The Hp 3D Active Shutter Glasses
Using the HP 3D Active Shutter Glasses Your 3D experience begins with active 3D content and the 3D glasses. The 3D glasses are battery powered and linked wirelessly to the infrared (IR) emitters in your 3D computer. WARNING! Before using the 3D glasses, read the 3D safety information. NOTE: For optimal 3D viewing, you should be no more than approximately 1.5 meters (5 feet) from the computer display. -
Page 26: Turning The 3D Glasses On And Off
Component Battery compartment NOTE: The battery is preinstalled and may have a protective tab. If the tab is attached, simply pull the tab to remove it. Nose pieces (3) NOTE: There are 3 nose pieces in different sizes. One nose piece is installed on the glasses and two additional nose pieces ship with the glasses. - Page 27 NOTE: Insert the disc into the optical drive until it clicks into place. To eject the disc, press the optical drive eject key located at the top right of the keyboard. Put on your 3D glasses. If needed, adjust the glasses using the nose pieces provided.
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Page 28: Understanding 3D Formats
Understanding 3D formats Your computer supports the following 3D formats: ● Blu-ray 3D movies ● Stereoscopic 3D games ● 3D MPEG 4 MVC files for 3D video playback ● 3D H.264 MVC and Fujifilm AVI dual-stream video file formats for 3D video playback ●... -
Page 29: Viewing 3D Content On A 3D Tv
Viewing 3D content on a 3D TV The HDMI 1.4 connector allows you to play back Blu-ray 3D movies on an external 3D HDTV or 3D projector (purchased separately). To view content on a 3D TV, the computer must be in Projector only mode and connected to the TV with a high-speed HDMI cable. -
Page 30: Caring For The 3D Glasses
Caring for the 3D glasses Using the nose pieces The 3D glasses come with 3 nose pieces in different sizes. One nose piece is installed at the factory and two additional nose pieces ship with the glasses. Try on the glasses, and change the nose piece if needed to find a comfortable fit. You can also wear the glasses without a nose piece if needed. -
Page 31: Replacing The Battery
Replacing the battery The battery in the 3D glasses ships preinstalled in the battery compartment and provides approximately 150 hours of 3D viewing time. HP recommends that the battery be replaced once a year. The glasses can stay in Standby mode for up to one year. -
Page 32: Cleaning The 3D Glasses
Carefully insert the new battery (1) with the positive (+) side facing the battery compartment cover, and then replace the battery compartment cover (2). CAUTION: To prevent damage to the glasses, use caution when inserting the battery. Cleaning the 3D glasses To remove smudges and lint, clean the 3D glasses with a soft, damp, lint-free cloth as needed. -
Page 33: Handling The Glasses
Handling the glasses The 3D glasses are durable but sensitive to physical pressure, and need to be handled with care. The 3D glasses should be held by the frame in order to avoid getting fingerprints on the lenses. When you are not using the 3D glasses, store them in the protective pouch. -
Page 34: Can I Play Stereoscopic 3D Games On My Computer
Can I play stereoscopic 3D games on my computer Yes, you can play stereo 3D games on your computer using TriDef® 3D Experience Ignition Game Player. ▲ To access the game player, select Start > TriDef 3D > TriDef 3D Ignition. Can I wear the 3D glasses to a 3D movie in a movie theater The 3D glasses are optimized to work with the HP ENVY 3D computer and... -
Page 35: What Type Of Batteries Do I Need For The 3D Glasses
What type of batteries do I need for the 3D glasses The 3D glasses use a basic CR2032 type battery. These batteries can easily be replaced and can be purchased anywhere batteries are sold. Refer to Replacing the battery on page 20 for more information. -
Page 36: Getting To Know Your Computer
Getting to know your computer The following sections are included in this chapter: ● ● Front ● Right-side ● Left-side ● Display ● Bottom TouchPad Component Description TouchPad light Turns the TouchPad on and off. Quickly double- tap the TouchPad light to turn the TouchPad on and off. -
Page 37: Lights
Component Description Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. TouchPad zone Moves the pointer and selects or activates items on the screen. Lights Component Description ●... - Page 38 Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ●...
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Page 39: Button
Button Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. -
Page 40: Keys
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key or the key. Windows logo key Displays the Windows Start menu. Action keys Execute frequently used system functions. Windows applications key Displays a shortcut menu for items beneath the pointer. -
Page 41: Front
Front Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Hard drive light Blinking white: The hard drive is being accessed. ●... -
Page 42: Right-Side
Right-side Component Description USB ports (2) Connect optional USB devices. Digital Media Slot Supports the following digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory Card ●... -
Page 43: Left-Side
Left-side Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. External monitor port Connects an external VGA monitor or projector. - Page 44 Component Description Audio-out (headphone) jack/ Produces sound when connected to optional Audio-in (microphone) jack powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
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Page 45: Display
Display Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). IR emitters (2)* Wirelessly synchronize the 3D glasses with the computer display. Internal microphones (2) Record sound. Webcam light On: The webcam is in use. Webcam Records video and captures still photographs. -
Page 46: Bottom
Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. *The antennas and IR emitters are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and IR emitters free from obstructions. - Page 47 Component Description Battery bay Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory. Vents (7) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
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Page 48: Networking
Networking ● Using an Internet service provider (ISP) ● Connecting to a wireless network NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: ●... -
Page 49: Connecting To A Wireless Network
◦ You already have an account with an ISP. ◦ You do not have an Internet account and want to select an ISP from the list provided within the wizard. (The list of ISP providers is not available in all regions.) ◦... -
Page 50: Setting Up A New Wlan Network
Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) NOTE: Some modems have a built-in wireless router. -
Page 51: Keyboard And Pointing Devices
Keyboard and pointing devices The following sections are included in this chapter: ● Using the keyboard ● Using pointing devices Using the keyboard Using the action keys Action keys are used for performing customized actions that are assigned to specific keys at the top of the keyboard. The icons on the through keys represent the action key functions. - Page 52 Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
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Page 53: Using The Hotkeys
Using the hotkeys A hotkey is a combination of the key (1) and either the key (2) or the (3). To use a hotkey: ▲ Briefly press the key, and then briefly press the second key of the hotkey combination. Function Hotkey Description... -
Page 54: Using The Keypad
Using the keypad Using the integrated numeric keypad Component Description Integrated numeric keypad Can be used like an external numeric keypad. NOTE: The computer does not have a num lock key. Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. -
Page 55: Using The Touchpad
Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad light. -
Page 56: Navigating
Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices... -
Page 57: Using Touchpad Gestures
Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all computer programs. To view the demonstration of a gesture: Click the Show hidden icons icon in the notification area, at the far right of the taskbar. -
Page 58: Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. -
Page 59: Rotating
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock. -
Page 60: Flicking
Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. NOTE: Three-finger flicking is disabled at the factory. Using pointing devices... -
Page 61: Maintenance
Maintenance The following sections are included in this chapter: ● Removing or inserting the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Cleaning your computer ● Updating programs and drivers Removing or inserting the battery NOTE: The battery is preinstalled in the battery bay at the factory. -
Page 62: Inserting The Battery
Inserting the battery ▲ Align the tabs on the battery (1) with the notches on the outer edge of the battery bay, and rotate the battery (2) into the battery bay until it is seated. The battery release latch (3) automatically locks the battery into place. Removing or inserting the battery... -
Page 63: Replacing Or Upgrading The Hard Drive
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. - Page 64 Disconnect the hard drive cable (1) from the computer, and then lift the hard drive (2) out of the hard drive bay. Disconnect the hard drive cable from the hard drive. Replacing or upgrading the hard drive...
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Page 65: Installing A Hard Drive
Installing a hard drive Connect the hard drive cable to the hard drive. Insert the hard drive (1) into the hard drive bay, and then connect the hard drive cable (2) to the computer. Chapter 6 Maintenance... -
Page 66: Adding Or Replacing Memory Modules
Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2). Tighten the hard drive cover screws (3). Replace the battery. Reconnect external power and external devices. Turn on the computer. Adding or replacing memory modules The computer has two memory module slots. - Page 67 NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both memory modules are the same capacity. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing a memory module from the computer. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.
- Page 68 Remove the memory module compartment cover (2). If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Adding or replacing memory modules...
- Page 69 Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
- Page 70 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Replace the memory module compartment cover. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
- Page 71 Tighten the 2 memory module compartment cover screws (3). Replace the hard drive cover. Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2). Chapter 6 Maintenance...
- Page 72 Tighten the 2 hard drive cover screws (3). Replace the battery. Reconnect external power and external devices. Turn on the computer. Adding or replacing memory modules...
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Page 73: Cleaning Your Computer
Cleaning your computer Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft damp, lint- free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. -
Page 74: Backup And Recovery
Backup and recovery ● Restore ● Creating restore media ● Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●... -
Page 75: Performing A System Restore
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or the flash drive carefully and keep them in a safe place. NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. -
Page 76: Restoring Using The Dedicated Recovery Partition (Select Models Only)
● You can restore only the system that you have previously backed up. HP recommends that you use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ●... -
Page 77: Restoring Using The Restore Media
Restoring using the restore media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. - Page 78 ● At regularly scheduled times TIP: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Guidelines: ● Create system restore points using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive.
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Page 79: Using Windows Backup And Restore
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: Select Start >... -
Page 80: Create A System Restore Point
Create a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System Protection. Click the System Protection tab. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >... -
Page 81: Customer Support
Customer support The following sections are included in this chapter: ● Contacting customer support ● Labels Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE:... -
Page 82: Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Have this information available when you contact technical support. -
Page 83: Specifications
Specifications ● Input power ● Operating environment Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. - Page 84 Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft Operating environment...
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Page 85: Appendix A Raid 0 (Select Models Only)
RAID 0 (select models only) Select computer models with two hard drives ship in a RAID 0 configuration. RAID benefits users who frequently work with large files and want to improve the storage performance of their computer. With RAID 0, data is distributed across both drives. This allows data, especially large files, to be read faster, because data is read simultaneously from both drives. - Page 86 Press enter, and then press to confirm the selection. CAUTION: Once you confirm the selection, your hard drive contents are completely erased and the hard drive is reformatted. Use the down arrow key to select 5. Exit. Press enter, and then press Y. You will see the "No bootable device" message displayed on the screen.
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Page 87: Index
Index Symbols/Numerics bays 3D Active Shutter Glasses battery 36, 71 battery compartment 15 hard drive 36 caring 19 Beats Audio 3, 42 cleaning 21 Bluetooth label 71 handling 22 buttons 28 identifying 14 left TouchPad 26 nose pieces 15, 19 right TouchPad 26 replacing the battery 20 turning on and off 15... - Page 88 HDMI port, identifying 32 TouchPad 25, 26 headphone (audio-out) jack 33 webcam 34 Help and Support key 40 wireless 27 hotkeys bass settings 42 description 42 memory module display system information 42 inserting 58 using 42 removing 57 HP Recovery Manager 64 replacing 55 memory module compartment cover removing 57...
- Page 89 cannot see 3D content 22 RAID 0 74 flickering 23 recovering from the dedicated recovery partition 65 supported 3D formats 22 recovering from the recovery discs 66 recovery discs 63 recovery, system 64 USB ports, identifying 31 regulatory information using system restore 68 regulatory label 71 wireless certification labels 71 restore points 68...