Printing Problems - Xerox DocuPrint CM205 b User Manual

Xerox printers user guide
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Printing Problems

Problem
Job did not print or incorrect
characters printed.
Print media misfeeds or multiple
feeds occur.
The envelope is creased after
printing.
Page breaks in unexpected
places.
Print media does not stack neatly
in the center output tray.
Printer does not duplex pages.
Action
Ensure that the Select Function screen appears on the LCD
panel before you send a job to print.
Ensure that print media is loaded in the printer.
Verify that you are using the correct print driver.
Ensure that you are using the correct USB cable and that it is
securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Ensure that the print media you are using meets the specifications for
your printer.
See also:
• "Usable Print Media" on page 69
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the paper width guides and length guide are adjusted
correctly.
Ensure that the PSI is securely inserted.
Do not overfill the print media sources.
Do not force print media into the PSI or the MPF when you load it.
Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the type of print media
you are using.
See also:
• "Loading Print Media" on page 71
Turn the print media over or around and try printing again to see if
feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading
the print media.
Load a print media source only when it is empty.
Ensure that the envelope is loaded as instructed in
Envelope in the Multipurpose Feeder (MPF)" on page 78
Envelope in the Priority Sheet Inserter (PSI)" on page
Increase the value for Job Time-Out in the System Settings menu,
that is on the Printer Maintenance tab in the Printer Setting Utility.
Turn the print media stack over in the PSI and MPF.
Select Flip on Short Edge or Flip on Long Edge from the Duplex
menu on the Paper/Output tab in the print driver.
"Loading
or
"Loading
82.
Troubleshooting
194

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