Contents Preface ........................5 Trademarks and Document Disclaimer ..............6 Types of Manuals ....................... 7 Using This Guide......................8 Organization ....................9 Conventions....................10 Safety Notes......................11 Electrical Safety................... 12 Machine Installation..................14 Operational Safety..................16 Consumable ....................18 Warning and Caution Labels ............... 19 Environment ......................
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Installing the Print Driver............51 Connecting Your Printer ................52 Connecting Printer to Computer ............. 53 Installing Print Driver on Computers Running Windows......55 Inserting the Software Pack CD-ROM ..........56 USB Connection Setup..............57 Installing Print Driver on Computers Running Mac OS X ......58 Installing the Driver .................
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Identifying the Location of Paper Jams......... 114 Clearing Paper Jams From the Front of the Printer...... 115 Clearing Paper Jams From the Back of the Printer ...... 116 Clearing Paper Jams From the Center Output Tray ..... 118 Jam Problems................120 Basic Printer Problems ................
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Managing the Printer ................. 171 Checking Printer Status with SimpleMonitor (Windows Only) ..172 Conserving Supplies.................. 173 Checking Page Counts (Windows Only) ........... 174 Moving the Printer ..................175 Contacting Fuji Xerox ................. 179 Technical Support..................180 Online Services ..................181...
Preface Thank you for purchasing the DocuPrint CP105 b. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer function. Please read this guide to achieve the best performance from this printer.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages. 4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
Types of Manuals Safety Guide Describes the information you need to know before using the printer and to operate the printer safely. Setup Guide Provides step-by-step instructions on how to set up your printer. User Guide (HTML files) Describes how to get ready to print and set various features. It also (this guide) covers the operator panel indicators, troubleshooting tips, and maintenance information.
Describes the troubleshooting tips for printer problems such as paper jams. 8 Maintenance Describes how to clean the printer, how to replace toner cartridges, and how to see the printer status. 9 Contacting Fuji Xerox Describes support information. Using This Guide...
Conventions In this guide, personal computers and workstations are collectively called “computers”. The following terms are used throughout this guide: IMPORTANT: • Important information that must be read and followed. NOTE: • Additional information that merits emphasis. See also: • References within this guide.
• Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty. Contact your local Fuji Xerox representative for more information. Follow all warning instructions marked on this product. The warning marks stand for the followings: Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility to do it is comparatively high.
If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.
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• the power cord is not cracked or worn down. Once you notice any unusual condition, switch off and unplug this product first and contact your local Fuji Xerox representative. Safety Notes...
Machine Installation WARNING Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. CAUTION Never locate this product in the following places: •...
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Back 10° 10° To bundle wires and cables, always use the cable ties and spiral tubes that Fuji Xerox supplies. Otherwise, it may cause some defects. Others To keep this product in a good performance and condition, always use it in the following environment: •...
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Fuji Xerox representative. •...
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Fusing Unit or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Fuji Xerox representative. Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on. Safety Notes...
Environment • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges to make recycle parts, recycle materials or energy recovery. • Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges containers.
• Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this product not specifically approved by Fuji Xerox may void the user’s authority to operate this product. Product Safety Certification (CB) This product is certified by the following agency using the safety standards listed.
Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. •...
Product Features This chapter describes the product features and indicates their links. 2 Sided Print (Manual) Multiple-Up Print Multiple-Up enables you to print multiple pages 2 Sided Print is to print two or more pages on on a single sheet of paper. This feature allows the front and back sides of a single sheet of you to reduce the paper consumption.
/Fed from the multipurpose feeder) IMPORTANT: • Measurements based on Fuji Xerox test pattern. Time from printer startup until output of the first page is complete. Except the time when the printer controller receives or processes the print data. Resolution Data Processing Resolution: 600 ×...
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Postcard, Letterhead, Pre-Printed, Hole Punched, Colored, Special, Custom Type IMPORTANT: • Fuji Xerox P paper (64 gsm) • Use only the recommended paper. Using paper other than that recommended for the printer can cause printing problems. Do not use special ink jet paper.
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Items Description ® ® ® Supported OS Windows XP, Windows XP x64 Edition, Windows Vista , Windows ® ® ® Vista x64 Edition, Windows Server 2003, Windows Server 2003 ® ® x64 Edition, Windows Server 2008, Windows Server 2008 x64 ®...
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Items Description Weight Main Unit: 10.55 kg (main unit only, including toner cartridges) Usage Environment During Use: Temperature: 10 – 32 °C; Humidity: 10 – 85% (except malfunctions due to dew condensation) Non-Use: Temperature: -10 – 40 °C; Humidity: 5 – 85% (except malfunctions due to dew condensation) IMPORTANT: •...
Basic Operation This chapter includes: • "Main Components" on page 30 • "Turning On the Printer" on page 35 • "Printing a Panel Settings Page" on page 36 • "Power Saver Mode" on page 39 Basic Operation...
Main Components This section provides an overview of your DocuPrint CP105 b. This section includes: • "Front View" on page 31 • "Rear View" on page 32 • "Operator Panel" on page 33 Basic Operation...
Front View 10 9 7 6 5 Operator Panel Center Output Tray Output Tray Extension Print Head Cleaning Rod Toner Access Cover Power Switch Paper Width Guides Multipurpose feeder (MPF) Front Cover 10 Slide Bar 11 Length Guide 12 Paper Cover Basic Operation...
Operator Panel The operator panel has two buttons and several indicators that show the status of the printer. Toner Indicators • Indicates that the toner is low or empty, or toner error occurred. (Energy Saver) Indicator • Indicates that the printer is in the Power Saver Mode. (Jam) Indicator •...
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Indicator Status Condition Toner Orange on The specified toner is low or not installed when genuine toner cartridges are used (Non Genuine Toner is set to off at the Printer Setting Utility). All toner indicators light up when the printer is in the non- genuine toner mode (Non Genuine Toner is set to On at the Printer Setting Utility).
Turning On the Printer IMPORTANT: • Do not use extension cords or power strips. • The printer should not be connected to an uninterruptible power supply (UPS) system. Connect the power cord to the power connector on the rear of your printer (see "Rear View"...
The Operator Panel Press and hold the (Start) button when the (Ready/Data) indicator lights (ready status) until the (Ready/Data) indicator blinks. The Panel Settings page, Printer Settings page, and Error History Report are printed. Basic Operation...
→ → → Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
Power Saver Mode The printer has a power saving feature which reduces power consumption during periods of inactivity. This feature operates in two modes: the Mode 1 and Mode 2. The power consumption of the printer in Mode 2 is lower than in Mode 1. As delivered, the printer switches to the Mode 1 five minutes after the last print job is printed.
The following procedure uses Microsoft Windows XP as an example. Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
Exiting the Power Saver Mode The printer automatically exits the Power Saver Mode when it receives a print job from a computer. To manually exit the Power Saver Mode, press any button on the operator panel. NOTE: • Opening and closing the rear door will cause the printer to exit the Mode 1. Basic Operation...
Printer Management Software Use the Software Pack CD-ROM that shipped with your printer to install a combination of software programs, depending on your operating system. This chapter includes: • "Print Driver" on page 44 • "Printer Setting Utility (Windows Only)" on page 45 •...
Print Driver To access all of your printer’s features, install the print driver from the Software Pack CD-ROM. The Print driver enables your computer and printer to communicate and provides access to your printer features. See also: • "Installing Print Driver on Computers Running Windows" on page 55 •...
The Printer Setting Utility allows you to view or specify the system settings. You can also diagnose the system settings by using the Printer Setting Utility. The Printer Setting Utility consists of the Printer Settings Report, Printer Maintenance, and Diagnosis tabs. The Printer Setting Utility is installed with your Fuji Xerox print driver. Printer Management Software...
Select the Pop-up Settings tab, and then select the type of the pop-up from Auto start setup. You can also check the toner level of your printer and the job information on the Status Monitor window. The SimpleMonitor is installed with your Fuji Xerox print driver. Printer Management Software...
Using the Launcher window, you can open the Status Window, Printer Setting Utility, and Troubleshooting. To use the Launcher, select to install the Launcher when you install the Fuji Xerox print driver. The following procedure uses Windows XP as an example.
Using the setup disk that you have created will reduce the amount of work required when installing the print driver. • Install the DocuPrint CP105 b print driver in the computer on which the setup disk is to be created. •...
Status Monitor Widget (Mac OS X Only) Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange ® of information between the Mac OS X and the printer. You can install the Status Monitor Widget from the Software Pack CD-ROM. For information on the installation, see "Installing the Software"...
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• Printer error image Displays an indication image when an error occurs. An error has occurred and the printer requires your attention to correct a problem. An error has occurred and the printer cannot be used. An unknown error has occurred and the printer cannot be used. Info (i) button Click this button to open preferences.
Installing the Print Driver This chapter includes: • "Connecting Your Printer" on page 52 • "Installing Print Driver on Computers Running Windows" on page 55 • "Installing Print Driver on Computers Running Mac OS X" on page 58 Installing the Print Driver...
Connecting Your Printer Your DocuPrint CP105 b interconnection cable must meet the following requirement: Connection Type Connection Specification USB 1.1/2.0 compatible 1 USB Port Installing the Print Driver...
Connecting Printer to Computer Connect the printer via USB. A USB connection is a direct connection and is not used for networking. The available feature is shown in the following table. Connection Type Available Feature You can instruct print jobs from a computer. Installing the Print Driver...
USB Connection A local printer is a printer which is directly attached to your computer using the USB cable. The following operating systems support USB connection: ® ® • Microsoft Windows • Windows XP 64-bit Edition ® • Windows Server 2003 •...
Installing Print Driver on Computers Running Windows This section includes: • "Inserting the Software Pack CD-ROM" on page 56 • "USB Connection Setup" on page 57 Installing the Print Driver...
Inserting the Software Pack CD-ROM Insert the Software Pack CD-ROM into your computer to start Easy Install Navi. NOTE: → • If the CD does not automatically launch, click Start (start for Windows XP) All Programs (for → → Windows Vista and Windows 7) Accessories (for Windows Vista and Windows 7) Run, and then enter D:\setup.exe (where D is the drive letter of your CD), and then click OK.
USB Connection Setup The following procedure uses Windows XP as an example. • When the Printer is Connected to Computer With a USB Cable Turn on the printer. NOTE: • If Found New Hardware Wizard appears, click Cancel at this time. Click Installing Drivers and Software.
Installing Print Driver on Computers Running Mac OS X This section includes: • "Installing the Driver" on page 59 • "Installing the Software" on page 60 Installing the Print Driver...
Installing the Driver The following procedure uses Mac OS X 10.6 as an example. Run the Software Pack CD-ROM on the Mac OS X. Double-click the CP205 CP105 Print Installer icon. Click Continue on the Introduction screen. Select a language for the Software License Agreement. After reading the Software License Agreement, click Continue.
Installing the Software The following procedure uses Mac OS X 10.6 as an example. Run the Software Pack CD-ROM on the Mac OS X. Double-click the CP105 Status Monitor Installer icon. Click Continue on the Introduction screen. Select a language for the Software License Agreement. After reading the Software License Agreement, click Continue.
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Adding a Printer on Mac OS X 10.4.11 Turn off the printer and your computer. Connect the printer and your computer with the USB cable. Turn on the printer and your computer. Start Printer Setup Utility. NOTE: • You can find Printer Setup Utility in the Utilities folder in Applications. Confirm your USB printer is added to Printer List.
To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorised dealer.
Print Media Usage Guidelines The printer tray accommodates most sizes and types of paper and other specialty media. Follow these guidelines when loading paper and media in the tray: • Fan paper or other specialty media before loading in the multipurpose feeder (MPF). •...
Print Media That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: •...
Print Media Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality. • Store print media in dark, cool, relatively dry locations. Most paper items are susceptible to damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items.
To use the features of this printer effectively, use the suggested print media that is recommended here. IMPORTANT: • The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Fuji Xerox local representative office or an authorized dealer. Printing Basics...
Usable Print Media The types of print media that can be used on this printer are as follows: Printing Basics...
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Multipurpose Feeder (MPF) × Paper Size A4 SEF (210 297 mm) × B5 SEF (182 257 mm) × A5 SEF (148 210 mm) × Letter SEF (8.5 11 inches) × Legal SEF (8.5 14 inches) × Folio SEF (8.5 13 inches) ×...
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Loading Capacity 150 sheets of standard paper Monarch, DL, Yougata 2, and Yougata 3 envelopes can be supported by LEF with their flap open. The maximum width is 220 mm for DL LEF. The minimum length is 3.875 inches for Monarch LEF, 110 mm for DL LEF, 114 mm for Yougata 2 LEF, and 98 mm for Yougata 3 LEF.
Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: • After loading paper in the feeder, specify the same paper type on the print driver. Printing Basics...
Capacity Multipurpose feeder (MPF) can hold: • 150 sheets of standard paper • 16.2 mm (0.64 inches) of thick paper • One sheet of coated paper • 16.2 mm (0.64 inches) of post cards • Five envelopes • 16.2 mm (0.64 inches) of labels Printing Basics...
Print Media Dimensions The MPF accepts print media within the following dimensions: • Width: 76.2 –215.9 mm (3.00–8.50 inches) • Length: 127–355.6 mm (5.00–14.00 inches) NOTE: • The maximum width is 220 mm for DL LEF. • The minimum length is 3.875 inches for Monarch LEF, 110 mm for DL LEF, 114 mm for Yougata 2 LEF, and 98 mm for Yougata 3 LEF.
Loading Print Media in the Multipurpose Feeder (MPF) NOTE: • To avoid paper jams, do not remove the paper cover while printing is in progress. • Use only laser print media. Do not use ink jet paper in this printer. Open the front cover.
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Pull the slide bar forward until it stops. Pull the length guide forward until it stops. Adjust the paper width guides to their maximum width. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.
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Load print media on the MPF with the top edge first and with the recommended print side facing Adjust the paper width guides until they rest lightly against the edges of the stack of print media. Slide the length guide towards the printer until it touches the print media. Printing Basics...
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NOTE: • Depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the length guide and slide it backward until it touches print media. Insert the paper cover into the printer and then align the paper cover to the marking on the MPF. Printing Basics...
Open the output tray extension. Select the paper type from the print driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the print driver.
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• When Loading # 10, DL, Monarch, Yougata 2/3/4, or Younaga 3 Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right. To prevent DL, Monarch, Yougata 2, and Yougata 3 from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you.
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• When Loading C5 or Nagagata 3 Load envelopes with the side to be printed on facing up, flap opened, and facing you. IMPORTANT: • Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer.
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• To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the print driver. Loading Postcard in the Multipurpose Feeder (MPF) NOTE: • When you print on postcards, be sure to specify the postcard setting on the print driver to get the optimum print result.
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• When Loading W-Postcard Load the w-postcard with the side to be printed on facing up, and the left edge of the w-postcard in first. NOTE: • To confirm the correct orientation of each print media such as postcards, see the instruction on the Envelope/Paper Setup Navigator on the print driver.
Manual Duplex Printing (Windows Print Driver Only) This section includes: • "Operations on Your Computer" on page 85 • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 86 NOTE: • When printing on curled paper, straighten the paper and then insert it into the feeder. When you start manual duplex printing, the instruction window appears.
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Operations on Your Computer ® ® The following procedure uses Microsoft Windows XP WordPad as an example. NOTE: • The way to display the printer Properties/Printing Preferences dialog box differs according to the application software. Refer to the manual of your respective application software. From the File menu, select Print.
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Loading Print Media in the Multipurpose Feeder (MPF) First print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2. (Start) indicator blinks and the (Ready/Data) indicator lights when the even pages finish printing.
Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is opened. Printing Basics...
Printing This section covers how to print certain lists of information from your printer and how to cancel a job. This section includes: • "Sending a Job to Print" on page 89 • "Canceling a Print Job" on page 90 •...
Sending a Job to Print Install the print driver to use all the features of the printer. When you choose Print from a software program, a window representing the print driver opens. Select the appropriate settings for the specific job you are sending to print. Print settings selected from the driver have precedence over the default menu settings selected from the Printer Setting Utility.
Canceling a Print Job There are several methods for canceling a print job. This section includes: • "Canceling From the Operator Panel" on page 90 • "Canceling a Job From the Computer Running Windows" on page 90 Canceling From the Operator Panel To cancel a job after it has started printing: Press the (Cancel Job) button.
A list of available printers appears. Right-click the icon for your printer, and then select Printing Preferences. The FX DocuPrint CP105 b Printing Preferences screen appears. Make selections on the driver tabs, and then click OK to save your selections.
With the desired document or graphic open in your application, access the Print dialog box. Select the DocuPrint CP105 b and click Preferences to open the print driver. Make selections on the driver tabs. See the following table for specific printing options.
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Operating System Driver Tab Printing Options Windows XP, Windows XP Paper / Output tab • Saved Settings x 64bit, Windows Server • 2 Sided Print 2003, Windows Server • Output Color 2003 x 64bit, Windows • Quantity Vista, Windows Vista x •...
To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select the DocuPrint CP105 b from Printer. Select the desired printing options from the menus and drop-down lists that are displayed. NOTE: ®...
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Item Printing Options Printer Features • Basic – Output Color – Paper Type • Detailed Settings 1 – Image Type – Image Rotation (180deg) – Skip Blank Pages – Draft Mode – Trapping – Image Enhancement • Detailed Settings 2 –...
Printing Custom Size Paper This section explains how to print on custom size paper using the print driver. The way to load custom size paper in the MPF is the same as the one to load standard size paper. See also: •...
• Using the Windows Print Driver This section explains the procedure using Windows XP WordPad as an example. NOTE: • The way to display the printer Properties/Printing Preferences dialog box differs according to the application software. Refer to the manual of your respective application software. From the File menu, select Print.
You can check the printer status and print job status. For more information about SimpleMonitor, see Help. The following procedure uses Windows XP as an example: Click start → All Programs. Select Fuji Xerox. Select SimpleMonitor for Asia-Pacific. Select SimpleMonitor Help. See also: •...
The following procedure uses Windows XP as an example. Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
To select a new value as a setting: Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → → FX DocuPrint CP105 b Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
Using the Operator Panel This chapter includes: • "Resetting to Factory Defaults" on page 102 • "Understanding the Operator Panel Lights" on page 103 Using the Operator Panel...
Resetting to Factory Defaults After Initializing the Non-Volatile Memory (NVM) and rebooting the printer, all the menu parameters or data are reset to their factory default values. Turn off the printer. Open the rear door. While holding down the (Start) button and the (Cancel Job) button at the same time, turn on the printer.
Understanding the Operator Panel Lights The operator panel lights mean different things, depending on their sequence. Orange or green lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention (for example, out of paper), or service. Blink —...
Common Light Sequences The following table shows the most common light status. Printer Status Toner Energy Start Error Load Ready/ Saver Paper Data — — — — — — Ready — — — — — — Processing — — — —...
When another error occurs, (Error) indicator lights up and the toner indicators do not light up. (Ready/Data) indicator blinks or lights up green depending on the printer status. This warning appears only when Fuji Xerox toner cartridges are used (Non Genuine Toner is set to off at the Printer Setting Utility).
Operator Call Errors The following table shows the location where an error occurred. Operator call errors require some kind of intervention to resolve the problem. Cause/Remedy Toner Energy Start Error Load Ready/ Saver Paper Data — — — — — —...
Secondary light sequences When the (Error) indicator lights up, a secondary error has occurred. Press and hold the (Start) button to display the secondary error light sequences. Cause/Remedy Toner Energy Start Error Load Ready/ Saver Paper Data — — — —...
Fatal Errors Contact the Fuji Xerox local representative office or an authorised dealer if this error occurs repeatedly. See also: • "Online Services" on page 181 Cause/Remedy Toner Energy Start Error Load Ready/ Saver Paper Data — — — —...
Firmware Errors Contact the Fuji Xerox local representative office or an authorised dealer if this error occurs repeatedly. See also: • "Online Services" on page 181 Cause/Remedy Toner Energy Start Error Load Ready/ Saver Paper Data — — — —...
Clearing Jams This section includes: • "Avoiding Jams" on page 113 • "Identifying the Location of Paper Jams" on page 114 • "Clearing Paper Jams From the Front of the Printer" on page 115 • "Clearing Paper Jams From the Back of the Printer" on page 116 •...
Avoiding Jams • Use only recommended print media. • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 75 to load print media properly. • Do not overload the print media sources. Ensure that the stacked print media does not exceed the maximum height indicated on the paper width guides.
Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a Fusing Unit or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Fuji Xerox representative. IMPORTANT: •...
Clearing Paper Jams From the Front of the Printer NOTE: • To resolve the error displayed on the operator panel, you must clear all print media from the print media path. Pull the paper cover out. Remove any paper jammed from the front of the printer. Replace the paper cover in the printer.
Clearing Paper Jams From the Back of the Printer IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
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Lower the levers to their original position. Close the rear door. Troubleshooting...
Clearing Paper Jams From the Center Output Tray IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
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Lower the levers to their original position. Close the rear door. Troubleshooting...
If the problem continues, use print media that is not damp. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Multi-feed jam Problem Action Print media multiple feeds occur.
Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cord is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on.
Display Problems Problem Action After the printer is turned on, the Turn off the printer, wait for 10 seconds, and turn on the printer. (Ready/Data) indicator is not lit. Troubleshooting...
Printing Problems Problem Action Job did not print or incorrect Ensure that the (Ready/Data) indicator is lit. characters printed. Ensure that print media is loaded in the printer. Verify that you are using the correct print driver. Ensure that you are using the correct USB cable and that it is securely connected to the printer.
Print Quality Problems This section includes: • "The Output Is Too Light" on page 125 • "Toner Smears or Print Comes Off/Stain on Back Side" on page 126 • "Random Spots/Blurred Images" on page 127 • "The Entire Output Is Blank" on page 128 •...
On the Advanced Settings tab in Printing Preferences of the print driver, ensure that the Draft Mode check box is not selected. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Adjust the fixing temperature by turning up the value for your printing media. Click the Apply New Settings button. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Click Print Test Page in the Properties window of the print driver. See also: • "Cleaning Inside the Printer" on page 157 NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
If you use non-recommended print media, use the print media recommended for the printer. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
If you use non-recommended print media, use the print media recommended for the printer. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Problem Action The printed result is foggy. When the whole is printed light, contact the Fuji Xerox local representative office or an authorised dealer. When the printed page is partly light, start Developer Stir Mode. Launch the Printer Setting Utility, and click Developer Stir Mode on the Diagnosis tab.
Select the value close to the altitude of the location where the printer is installed. Click the Apply New Settings button. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Launch the Printer Setting Utility, and click Developer Stir Mode on the Diagnosis tab. Click the Start button. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
MPF with the flap open and facing up. If the problem continues, use a different size envelope. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
The top margin is incorrect. Ensure that the margins are set correctly on the application being used. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Adjust till all straight lines are at the value of 0. See also: • "Adjusting Color Registration" on page 141 NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. This section includes: • "Performing Auto Correct" on page 142 • "Printing the Color Registration Chart" on page 143 •...
XP as an example. Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
The following procedure uses Windows XP as an example. Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
Determining Values On the color registration chart printed, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a note of the value (-5 – +5) indicated by the straightest line for each color.
The following procedure uses Windows XP as an example. Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
See also: • "Replacing Toner Cartridges" on page 161 If the noise generated from the printer matches with the noise from the Play of Sound button, contact the Fuji Xerox local representative office or an authorised dealer. Perform Dispense Motor Check.
Other Problems Problem Action Condensation has occurred This usually occurs within several hours after you heat the room in inside the printer. winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the indicator status on the operator panel. You need to know the model of your printer and serial number. See the label on the rear door of your printer.
This section includes: • "Operator Panel Lights" on page 150 • "SimpleMonitor Alerts" on page 151 • "Obtaining the Product Information" on page 152 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Troubleshooting...
Operator Panel Lights The operator panel provides you with information on errors and warnings. When an error or warning condition occurs, the operator panel indicators inform you of the problem. See also: • "Understanding the Operator Panel Lights" on page 103 Troubleshooting...
SimpleMonitor Alerts The SimpleMonitor is a tool that is included on the Software Pack CD-ROM. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, the SimpleMonitor automatically displays an alert on your computer screen to let you know that the printer needs attention.
In your print driver's Printing Preferences dialog box, click the Advanced Settings tab and then click About. Click Fuji Xerox Web Site. Your web browser launches and our web site is displayed. Follow the instructions on the web site and download an appropriate print driver.
Non Genuine Toner Mode When toner within a toner cartridge is empty, a toner indicator lights up or blinks, and at the same time, the (Error) indicator lights up depending on the printer status. For details on indicators, refer to "Understanding the Operator Panel Lights"...
→ → → Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
Maintenance This chapter includes: • "Cleaning the Printer" on page 156 • "Replacing Toner Cartridges" on page 161 • "Ordering Supplies" on page 166 • "Storing Consumables" on page 170 • "Managing the Printer" on page 171 • "Conserving Supplies" on page 173 •...
Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: • When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
Cleaning Inside the Printer Turn off the printer. Open the toner access cover. Pinch the toner cartridge firmly as shown in the illustration. Pull the toner cartridge out. IMPORTANT: • Always pull the toner cartridge out slowly so you do not spill any toner. Pull the other three toner cartridges out as well.
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Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. Repeat the same procedure for the other three holes. Return the print head cleaning rod to its original location.
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Replace the other three toner cartridges as well. Close the toner access cover. Maintenance...
Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor window or operator panel. Ensure that the printer is turned off. Push the rear cover handle and open the rear door. Clean the CTD sensor inside the printer with a clean dry cotton swab.
Fuji Xerox toner cartridges are available only through Fuji Xerox. It is recommended that you use Fuji Xerox toner cartridges for your printer. Fuji Xerox does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Fuji Xerox.
(Ready/Data) indicator blinks or lights up green depending on the printer status. This warning appears only when Fuji Xerox toner cartridges are used (Non Genuine Toner is set to off at the Printer Setting Utility.) In this case, you can continue printing in black and white.
Removing the Toner Cartridges Turn off the printer. Open the toner access cover. Spread a few sheets of paper on the floor or table where the removed toner cartridge is placed. Pinch the toner cartridge firmly as shown in the illustration. Pull the toner cartridge out.
Installing a Toner Cartridge Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: • Ensure that the color of the new toner cartridge matches that on the handle before replacing it. •...
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Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up. Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge. Maintenance...
Ordering Supplies This section includes: • "Consumables" on page 167 • "When to Order Toner Cartridges" on page 168 • "Recycling Supplies" on page 169 The toner cartridges need to be ordered occasionally. Each toner cartridge includes installation instructions on the box. Maintenance...
Consumables IMPORTANT: • Use of consumables not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables recommended by Fuji Xerox. Product Name Product Code Printable number of pages Toner Cartridge [Black] CT201591 Approx. 2000 pages Toner Cartridge [Yellow] CT201594 Approx.
Verify that you have replacements on hand. It is important to order a toner cartridge when the indicators lighting up which inform you to replace the toner cartridge first appear to avoid interruptions to your printing. To order toner cartridges, contact the Fuji Xerox local representative office or an authorized dealer. IMPORTANT: •...
Recycling Supplies • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges to make recycle parts, recycle materials or energy recovery. • Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges containers.
Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables • Temperatures greater than 40 °C (140 °F). • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places.
Checking Printer Status with SimpleMonitor (Windows Only) SimpleMonitor is a tool that is installed with your Fuji Xerox print driver. It automatically checks the printer status when you send a print job. SimpleMonitor can also check the remaining amount of toner cartridges.
Conserving Supplies You can change a setting in your print driver to conserve paper. Supply Setting Function Print media Multiple-Up in the Layout The printer prints two or more pages on one side of a tab of the print driver sheet.
To check a meter at the Printer Setting Utility: Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → FX DocuPrint CP105 b → Printer Setting Utility. NOTE: • The Select Printer window appears in this step, when multiple print drivers are installed on your computer.
Moving the Printer NOTE: • The front side of this printer is heavier than the rear. Take note of this difference in weight when moving the printer. Turn off the printer. Disconnect the power cord and USB cable. Remove any paper in the center output tray if there is. Close the output tray extension if it is opened.
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Push the paper cover in. Slide the slide bar backward until it stops. Close the front cover. Maintenance...
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Lift the printer and move it gently. NOTE: • If the printer is to be moved over a long distance, the toner cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. Adjust the color registration before using your printer.
If the Customer’s product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Fuji Xerox may request that the Customer allow such remote access to the product.
Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems. It is an easy-to-use, searchable online help. To find out more, please visit our online support at http://www.fujixerox.com/support/docuprint/...
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Index Installing a toner cartridge Adjusting color registration Avoiding jam Jam Indicator Basic Printer Problem Launcher Length Guide Cancel Job Button Levers Canceling a job Load Paper Indicator Canceling print job Loading envelope From computer Loading letterhead Center Output Tray Loading postcard Clearing jam Loading print media...
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Paper Width Guides Parts name USB Port Power Connector User Setup Disk Creating Tool Power Switch Print driver (Mac OS X) Installing print driver Warning and Error Messages Print driver installing When to order toner cartridges Print Head Cleaning Rod Print Media Dimensions Print Quality Problems...