Siemens optiPoint 500 Service Manual
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Siemens optiPoint 500 Service Manual

System-specific telephones, key modules, adapters, accessories, service providers
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optiPoint 500
System-Specific Telephones
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P31003-E8400-A100-3-7620

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Summary of Contents for Siemens optiPoint 500

  • Page 1 500 System-Specific Telephones Key Modules, Adapters, Accessories Service Providers Service Manual P31003-E8400-A100-3-7620...
  • Page 2 (ISO 14001). This process ensures that en- ergy consumption and the use of primary raw materials are kept to a mini- mum, thus reducing waste production.  Siemens AG 2003 Information and Communication Networks, Hofmannstraße 51, D-81359 München, Germany ●...

  • Page 3: Table Of Contents

    2.1 optiPoint 500 Features at Hicom/HiPath ........
  • Page 4 5.5 optiPoint 500 Phone Adapter (Host/Client) ....... . . 5-11...
  • Page 5 Index ..............Z-1 P31003-E8400-A100-3-7620 Service Manual...
  • Page 6 P31003-E8400-A100-3-7620 Service Manual...

  • Page 7: Figures

    Figure 3-2 Jacks on the underside of the telephone (optiPoint 500 advance) ..3-3 Figure 3-3 optiPoint 500 entry, economy block diagram ......3-7 Figure 3-4 optiPoint 500 basic, standard and advance block diagram .
  • Page 8 P31003-E8400-A100-3-7620 Service Manual...

  • Page 9: Tables

    500 without HS ........
  • Page 10 P31003-E8400-A100-3-7620 Service Manual...

  • Page 11: General Service Information

    General Service Information Service Concept General Service Information Service Concept Faulty terminals and adaptors can be debugged on site by exchanging components/adaptors or replacing individual faulty elements, such as handsets, cords, covering panels, etc. Safety Information Setting Up the Equipment The equipment is set up by the user or service technician.

  • Page 12: Safety Symbols

    Guidelines for Members of Siemens Staff Siemens staff are required to observe business and data secrecy as a result of the company’s work rules. In order to ensure that the statutory requirements during service - whether during "on-site ser- vice"...
  • Page 13 General Service Information Nur für den internen Gebrauch Safety Symbols Guidelines for Using Data Conscious action helps maintain data protection and data security: Ensure that only appropriately authorized persons have access to customer data. ● Take full advantage of password assignment options; do not allow unauthorized persons ●...
  • Page 14 General Service Information Nur für den internen Gebrauch Safety Symbols P31003-E8400-A100-3-7620 Service Manual...

  • Page 15: Product Description

    Product Description Product Description OptiPoint 500 telephones are designed to facilitate access to the features of HiPath 3000/Hi- com 150H and HiPath 4000/Hicom 300/300H. See the chapter on “Startup” for configuration information. The operating principle is characterized by three dialog keys, which in conjunction with the dis- play, facilitate interactive user prompting.

  • Page 16: Optipoint 500 Features At Hicom/Hipath

    CTI applications based on CallBridge TU for TAPI 2.1 available free of charge on the intra- ● net (prerequisite: Windows 98 SE or Windows 2000). In optiPoint 500 advance, only 12 of the 19 Hicom/HiPath function keys are configurable. ● The remaining function keys can however be assigned destination call numbers via the op- tiPoint menu.

  • Page 17: Configuration Notes

    ● The options (key modules, adapters) for optiset E (5-volt technology) and optiPoint 500 ● telephones (3.3-volt technology) are not interchangeable PC connection to optiPoint 500 via USB1.1 interface (except for the “entry” and “economy” ● models) – only possible with Windows 98 SE or Windows 2000 with USB support –...

  • Page 18: Telephones

    ● 2 adjustable keys (plus/minus) for ● – ringer volume – ringer pitch – alerting tone – open listening (not speakerphone mode) Suitable for wall mounting ● Table 2-1 Features of optiPoint 500 entry P31003-E8400-A100-3-7620 Service Manual...

  • Page 19: Optipoint 500 Economy

    3 dialog keys for interactive user prompting: “Yes”, ● “Back” and “Next” 2 adjustable keys (plus/minus) for ● – ringer volume, – ringer pitch, – alerting tone, – display contrast Suitable for wall mounting ● Table 2-2 Features of optiPoint 500 economy P31003-E8400-A100-3-7620 Service Manual...

  • Page 20: Optipoint 500 Basic

    500 Signature Module "Yes", "Back" and "Continue" 2 adjustable keys (plus/minus) for ● – ringer volume – ringer pitch – alerting tone – display contrast Suitable for wall mounting ● Table 2-3 Features of optiPoint 500 basic P31003-E8400-A100-3-7620 Service Manual...

  • Page 21: Optipoint 500 Standard

    Yes, Back, and Continue 2 adjustable keys (plus/minus) for ● – ringer volume – ringer pitch – handsfree quality – alerting tone – display contrast Suitable for wall mounting ● Table 2-4 Features of optiPoint 500 standard P31003-E8400-A100-3-7620 Service Manual...

  • Page 22: Optipoint 500 Advance

    Table 2-5 Features of optiPoint 500 advance If optiPoint 500 advance is connected to Hicom or HiPath 3000 or AllServe 150, only 12 func- tion keys can be configured via Hicom/HiPath. The remaining function keys can be configured as call destination keys via the optiPoint500 ad- vance menu.

  • Page 23: Module Options

    (max 2). Use the optiPoint 500 "Telephone Test"/"Feeding Range" service menu items to check if the power supply is sufficient. optiPoint 500 entry cannot be configured as the primary telephone in a primary/client con- ● figuration (see Section 5.5 on page 5-11).

  • Page 24: Optipoint 500 Key Module

    Shift key One of the keys is assigned the shift function. 30 name destination keys can be programmed using the shift key. Physical mounting Max. 2 key modules can be connected to optiPoint 500. P31003-E8400-A100-3-7620 2-10 Service Manual...

  • Page 25: Busy Lamp Field Blf

    2.4.2 Busy Lamp Field BLF The BLF is a key module for optiPoint 500 and 600 that can be connected to the telephone over an 8-pin RJ45 communications port. It can be used in the HiPath 3000/Hicom 150E/H and HiPath AllServe 150 systems and has the same functions as the existing BLF on optiset E telephones.

  • Page 26: Figure 2-6 Power Supply To Blf

    Product Description Module Options Figure 2-6 Power supply to BLF When connecting the BLF the configuration should be checked to ensure that it cor- > responds with the telephones/auxiliary modules which are connected.. P31003-E8400-A100-3-7620 2-12 Service Manual...

  • Page 27: Connection To The Terminal

    You can also connect the BLF to the terminal first in combination C and D in connection with a key module. With releases lower than 3.0, it is not possible to use an optiPoint 500 advance with > the connection configurations C and D.
  • Page 28 Product Description Module Options Interface Description: MW8/8 (RJ45) Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 side car SPI master + 3,3V DGND SPI clock SPI master in/ out/slave in slave out P31003-E8400-A100-3-7620 2-14 Service Manual...

  • Page 29: Optipoint 500 Signature Module (Hipath 4000 Only)

    Product Description Module Options 2.4.3 optiPoint 500 signature module (HiPath 4000 only) The optiPoint 500 signature module is a chip card reader add-on device for the basic, standard and advance models. The key module is a simple option for upgrading an existing telephone to chip card technology.

  • Page 30: Accessories

    Product Description Accessories Accessories 2.5.1 External Speaker/Desk Microphone These parts feature magnetic shielding to protect magnetic data media and monitors as well as a device to protect against incoming radiation for electromagnetic compatibility (especially in conjunction with mobile phones). To avoid feedback, position the desk microphone and the external speaker as far away from each other as possible.

  • Page 31: Optipoint Headsets

    121TR9-5* interface. Duo Set L30560-X1282-X5 Table 2-6 Headsets Spare parts and accessories, such as ear cushions, earpieces, clothing clips, adapter sets for glasses, fast-on clips, head clips, and extension cords are available from your Siemens con- sultant. P31003-E8400-A100-3-7620 2-17 Service Manual...

  • Page 32: Local Power Supply Unit

    Product Description Accessories 2.5.3 Local Power Supply Unit You may need to use an optiset E local power supply unit to extend the range or operate addi- tional options. The local power supply unit has two RJ11 jacks and is packaged with the con- necting cable.

  • Page 33: Accessory Pack

    10 pre-cut sheets for entry (for every 15 telephones) ● Order Number A31003-H8400-B990-*-6Z19 2.5.6 Wall Mounting Wall brackets can be used for all optiPoint 500 telephones, apart from with add-on devices, if a USB 1.1 interface or an adapter is plugged in. P31003-E8400-A100-3-7620 2-19 Service Manual...

  • Page 34: Technical Data

    Product Description Technical Data Technical Data 2.6.1 Asset ID All telephones have a 32-bit asset ID, which is an electronically encoded serial number that is set in the factory during final inspection. This number, combined with the phone ID (telephone type), clearly identifies the telephone.

  • Page 35: Ranges

    P0/E 2.6.5 USB 1.1 Interface optiPoint 500 telephones are upgraded with a USB interface (with the exception of optiPoint 500 entry). This is the basis for: PC-supported telephony (TAPI) ● CallBridge TU and CallBridge for data are TAPI Service Providers for CTI solutions.
  • Page 36 Product Description Technical Data P31003-E8400-A100-3-7620 2-22 Service Manual...

  • Page 37: Startup

    Due to the many different kinds of varnishes and polishes used on furniture, the possibility of housing components being damaged or leaving unsightly marks cannot be completely ruled out. Siemens does not assume any liability for any damage associated with where the tele- phone set is mounted.

  • Page 38: Date And Time Indicator

    Date and Time Indicator All optiPoint 500 telephones with displays (economy, basic, standard, advance) have a date/ time indicator. As indicated in CorNet-TS, the telephone only maintains the clock, while Hicom/HiPath are re- sponsible for setting the time, activating the telephone to display the time, and controlling the call duration timer.

  • Page 39: Ports On The Underside Of The Telephone

    ● RJ11 Hicom jacks Above: RJ8 headset (advance only) Below: RJ8 handset Adapter slots 1 x basic and standard ● 2 x advance ● Figure 3-2 Jacks on the underside of the telephone (optiPoint 500 advance) P31003-E8400-A100-3-7620 Service Manual...

  • Page 40: Telephone Tests

    Return to the telephone test Table 3-1 Telephone test for HiPath 4000/Hicom 300 H optiPoint 500 Models with Display (economy, basic, standard and advance) You can browse and display individual tests in the Service menu. ● Display individual call numbers ●...
  • Page 41 500 telephones are not recognized automatically by HiPath 3000 V3.0/V3.0 and ear- lier and Hicom 150 H; instead they are treated like optiset E telephones. optiPoint 500 advance telephones are not released for sale on HiPath 3000 Version 3.0 and earlier. Only HiPath 3000 V3.0 and later fully support the optiPoint 500 IDs.
  • Page 42 Manager E/Hicom Assistant E Office. The 4 + 8 function keys of the optiset E advance plus/comfort and the first 7 keys of the optiset E key module are used for programming the 4 + 15 function keys of the optiPoint 500 advance. P31003-E8400-A100-3-7620...

  • Page 43: Block Diagrams

    Startup Nur für den internen Gebrauch Block Diagrams Block Diagrams Figure 3-3 optiPoint 500 entry, economy block diagram P31003-E8400-A100-3-7620 Service Manual...

  • Page 44: Figure 3-4 Optipoint 500 Basic, Standard And Advance Block Diagram

    Startup Nur für den internen Gebrauch Block Diagrams Figure 3-4 optiPoint 500 basic, standard and advance block diagram P31003-E8400-A100-3-7620 Service Manual...

  • Page 45: Private Network Termination Units

    Private Network Termination Units PNT 520 S -Bus up to 8 telephones max. 8 Endgeräte set 551 optiset E ISDN adapter P0/E optiset E optiPoint 500 Video communication Video-Kommunikation S -Bus 2B1Q up to 8 telephones max. 8 Endgeräte (PNTQ) HiPath...

  • Page 46: Pnt Private Network Termination

    Distance Adapter (UCON S and M) at Hicom 300/300 E and HiPath 4000 Distance adapters increase the optiPoint 500 telephone range from 1,000 m to a total of 8,000 m, depending on the cable type. The range between the optiPoint 500 distance adapter and telephone is limited to 100 m (depending on the cable type and diameter).

  • Page 47: Option Adapters And Ports

    Option Adapters and Ports Option Adapters and Ports The optiPoint 500 adapter concept facilitates the flexible extension of the optiPoint 500 basic, standard and advance system telephones. Comparison of optiset E Adapters and optiPoint Option Adapters * Local power supply unit recommended...
  • Page 48 ● Phone adapters, ISDN adapters, and analog adapters can only be connected to the host. ● optiPoint 500 entry cannot be configured as the host in a host/client configuration in Hicom ● 150/HiPath 3000 (including ISDN). Whenever making changes to the configuration, disconnect the host telephone from Hi- ●...

  • Page 49: Adapter Slots

    Adapter slots 1 x basic and standard ● 2 x advance ● Figure 5-1 Jacks on the underside of the telephone (optiPoint 500 advance) You can plug adapters into slots on the underside of the telephones. P31003-E8400-A100-3-7620 Service Manual...

  • Page 50: Optipoint 500 Acoustic Adapter

    The type of telephone determines the handsfree operation. Microphones which are con- ● nected to the acoustic Adapter will not be supported by optiPoint 500 basic. Except for call signaling, external devices have priority over internal devices. In the mute audio function, the internal microphone, the transmitter insets, and a micro- ●...
  • Page 51 Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 acoustic adapter Ringing, alerting, and key tones are switched to the basic speaker (and not to the external ● speaker port). You can use the volume keys on the telephone to adjust the volume level of both the inter- ●...

  • Page 52: Electrical Requirements Of The Headset

    Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 acoustic adapter Desk Microphone: Input level -50 dBm: -12 dBm PCM signal Input resistance: 150k parallel with 220 nF in series with 36K Sense lead to GND: Internal microphone deactivated...

  • Page 53: Floating Contacts

    Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 acoustic adapter 5.2.2 Floating Contacts In addition, the acoustic adapter also provides two floating contacts. This allows the control of a busy lamp and a secondary bell. First contact (PIN 2 and 3)

  • Page 54: Optipoint 500 Analog Adapters

    Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 Analog Adapters optiPoint 500 Analog Adapters This type of adapter is used for connecting an analog terminal (e.g. telephone, group 3 fax, mo- dem, cordless telephone) to the system telephone.
  • Page 55 Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 Analog Adapters Analog Interface Standard analog interface for ● – analog telephones – cordless telephones – fax machines or other – analog equipment with an analog interface Supply current 30 mA ●...

  • Page 56: Optipoint 500 Isdn Adapter

    Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 ISDN Adapter optiPoint 500 ISDN Adapter The ISDN adapter converts a U => S This permits the connection of default ISDN terminals with their own power supply unit (e.g.

  • Page 57: Optipoint 500 Phone Adapter (Host/Client)

    Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 Phone Adapter (Host/Client) optiPoint 500 Phone Adapter (Host/Client) The phone adapter facilitates the connection of a second U terminal with its own power P0/E supply unit (client) for using the second B-channel.

  • Page 58: Optipoint 500 Recorder Adapter

    Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 recorder adapter optiPoint 500 recorder adapter Interfaces Headset Figure 5-2 Recorder adapter The recorder adapter has an interface for a second headset and a recorder interface. The way in which the headset plus adapter interacts with the telephone and the CS is described by the CorNet-TS layer 3 specification for Symphony.
  • Page 59 Option Adapters and Ports Nur für den internen Gebrauch optiPoint 500 recorder adapter Recorder port: MW 6/4 Ports 2 and 3 and ports 4 and 5 are connected to each other. Recorder port 1 2 3 4 5 6 Electrical Requirements Headsets that are connected to the headset plus adapter must meet the same requirements as those connected to the headset adapter.
  • Page 60 RJ 11 connecting cord, RJ 45 line cord (of tele- phones) Client Host optiPoint 500 optiPoint 500 with phone adapter Bu 1 Bu 2 Plug- transparent green Line cord, twisted (1:1 assignment) Ferrule 2 1 S Connector to telephone (transparent green)

  • Page 61: Port Overview

    Option Adapters and Ports Nur für den internen Gebrauch Port Overview Port Overview Phone Pin Nr Side out Bay out MW6/4 MW4/4 MW4/4 MW8/8 USB Typ B not asse MIN1(DGND) MIN2(DGND) MRST LPWR+ USB_VCC LGND DGND LGND Up0_La SCLK APWR+ Up0_La MIP1+ MIP2+...
  • Page 62 Option Adapters and Ports Nur für den internen Gebrauch Port Overview Akustik Signature Pin Nr Audio Head Contact Side in Side Out Card Power MW8/8 MW8/8 cod MW6/6 MW8/8 MW8/8 MW6/6 MIC_POW+ HS_RXD ACT1 MTSR MRST SC_VCC MIC_DGND DGND ACT2 +3V3 DGND SC_RSTN...

  • Page 63: Callbridge

    CallBridge TU CallBridge optiPoint 500 basic, standard and advance models are equipped with a USB interface. This provides a USB 1.1 (client) "plug and play" port on a PC with MS Windows 98SE/2000. The USB cable (S30267-Z360-A30-*) with right-angle plug is required for connecting >...

  • Page 64: Callbridge For Data

    Nur für den internen Gebrauch CallBridge for Data CallBridge for Data Data communication with PCs over optiPoint 500 system telephones. CallBridge for Data is a software solution for PC data communication with the new optiPoint 500 telephone family. The connection to ISDN transforms a PC into a communications workstation, especially when there is no LAN or when the LAN, without a gateway to the outside, allows data communication only within the company.

  • Page 65: Ip Adapter

    IP Adapter IP Adapter An IP adapter provides voice communication via LAN connections. The optiPoint IP adapter is an external adapter for optiset E terminals, which can be configured in the following system environment: Hicom 150 E Office/Hicom Xpress ● Hicom 150 H ●...

  • Page 66: Optipoint Ipadapter Installation

    IP Adapter Nur für den internen Gebrauch optiPoint IPadapter Installation HG 1500 HiPath HG 1500 HiPath V 1.0 V1.0 A llserve Allserve (X press (Xpress @ LAN ) @ LA N) HTTP client optiPoint optiPoint DHCP server ‚system-side‘ m ode IPadapter ‚system -side‘...

  • Page 67: Connection To The Terminal

    IP Adapter Nur für den internen Gebrauch Connection to the Terminal Connection to the Terminal (A) To the terminal (B) To IPadapter optiPoint IPadapter Figure 7-2 Overview: connecting an optiPoint IPadapter to the terminal Connect the optiPoint IPadapter to the terminal in the following sequence (please also note the diagram "Electrical connection of the optiPoint IPadapter"): First of all, connect the U telephone via the power supply unit (A;B) to the U...

  • Page 68: Connection To The System

    IP Adapter Nur für den internen Gebrauch Connection to the System Connection to the System LAN - I/F Hicom/ optiPoint 10 Base T HiPath P0/E IPadapter (SLMO board) Figure 7-3 Overview: connecting an optiPoint IPadapter to the system Connect the optiPoint IPadapter to the Hicom system in the following sequence (please also note the diagram "Electrical connection of the optiPoint IPadapter"): First of all, connect the U port of the IPadapter to the Hicom system (SLMO board).

  • Page 69: Administration Via The Web Browser

    IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser Administration Via the Web Browser With the help of a PC (web browser) connected to the LAN network, you can start up/register the U telephone via the LAN. A DHCP server is necessary in order to configure the LAN P0/E settings automatically.
  • Page 70 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser Note: > The configuration data entered (IP address) is retained by the IPadapter even: if the connection to the LAN is cleared down ● if the optiset E local power supply crashes ●...
  • Page 71 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser "Sorry the submission could currently not be accepted due to modification by another ad- ● ministrator" The following error message appears when the administrator attempts to restart or download an application when the telephone is not idle.
  • Page 72 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser optiPoint IPadapter Home Page The optiPoint IPadapter web server allows the administrator configure the administrator settings Leads to perform diagnostic tests Administration page download new software (via Administrator save and restore the terminal configuration Login if necessary) Perform login for initial administration.
  • Page 73 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser The “Administration” mask appears. Administration General Information Administrator settings Load (download from file server) application Load (download from file server) configuration Save (upload to file server) configuration Save (upload to file server) history information View history information Restart terminal Diagnostics...
  • Page 74 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser This page shows the MAC address, the versions of the various software components and the status of the last data transfer action between the data server and the optiPoint IPadapter. "BIOS"...
  • Page 75 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser Click “IP address and routing” and enter the following addresses: IP address and subnet mask of OIP-2, the IP address of the IP partner --> HG1500 V1.0 (Xpress LAN) or optiPoint IPadapter in "peer-to-peer"...
  • Page 76 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser Click "CorNet TC parameters" and enter the phone number, the CorNet TC password and the operation mode. The operation mode must be entered. A maximum of 24 characters are permitted for the first two input fields.
  • Page 77 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser Options are: Speech parameters Short Normal Jitter buffer: Normal Long Audio mode: G711 Submit Reset Return to Administrator settings Home P31003-E8400-A100-3-7620 7-13 Service Manual...
  • Page 78 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser 11. Click “File transfer” and enter all appropriate parameters. File transfer Fileserver IP address: 19.34.56.1 Application fileserver filename: OIP_1_0.app Config fileserver filename: database.ini History fileserver filename: history.txt Fileserver path: Action on submit: No transfer Submit...
  • Page 79 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser FTP parameter Default File server path empty field Table 7-2 FTP parameters The default setting for “Action on submit” is "No transfer" every time you open this mask. The following error messages appear if incorrect entries are made: Cause of fault Fault description...
  • Page 80 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser – "The submitted data contained an error: Inconsistent confirmation password" When an invalid password is entered to the "New password" field (at least one character ● must be entered) –...
  • Page 81 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser Load (download from fileserver) configuration This operation will FTP a new configuration file from a fileserver according to the details in the File transfer page. After the configuration data is downloaded it is required to subsequently restart the terminal to activate the new values.
  • Page 82 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser 15. With "Save (upload to fileserver) history information" you can save current history data to a file server Save (upload to fileserver) configuration This operation will FTP the current history information to a fileserver according to the details in the File transfer page.
  • Page 83 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser 17. Select “Restart terminal” to initiate a terminal restart directly Restart terminal This operation will restart the terminal immediately. (You will loose your web connection to the terminal.) Restart Return to Administration...
  • Page 84 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser 18. Click “Diagnostic” and test whether the line connection configured can be set up. Diagnostics The tests on this page do not require assistance from a local user. Invoke tests Select which tests to invoke: Ping...
  • Page 85 IP Adapter Nur für den internen Gebrauch Administration Via the Web Browser 19. Click “Change administrator password” if you want to change the administrator password. Change administrator password Current admin password: ****** New password: ****** Confirm new password: ****** Submit Reset Return to Administration...

  • Page 86: Administration Via Optipoint 500

    IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 Administration via optiPoint 500 Telephone-based administration is only possible at optiPoint terminals with display (i.e. not with entry, basic and signature). Note: > Only IPadapters on the telephone side may be administrated with optiset E. With IP- adapters on the system side, initial administration (configuration of the LAN param- eters) can be implemented via optiset E.

  • Page 87: Figure 7-5 Faults Shown On Optipoint Display

    IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 highest priority NO DHCP response Press any key? > Ping to Gateway failed Press any key? > Ping to Partner failed Press any key? > Generic socket error Press any key? >...

  • Page 88: Figure 7-6 Error Codes For Configuration Settings

    IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 ERROR_FLASH 0x0001 ERROR_TFFS_DRV 0x0002 ERROR_TFFS_DRIVE 0x0004 ERROR_TFFS_CREATE 0x0008 ERROR_DOS_OPT 0x0010 ERROR_DOS_INIT 0x0020 ERROR_FACTORY_RESET 0x0040 ERROR_HISTORY_CREATE 0x0080 ERROR_HISTORY_OPEN 0x0100 ERROR_NO_INI_FILE 0x0200 ERROR_INI_FILE_EXPAND 0x0400 ERROR_INI_CHECK_TERM_IP 0x0800 ERROR_INI_CHECK_PARTNER_IP 0x1000 ERROR_INI_CHECK_GATEWAY 0x2000 ERROR_INI_CHECK_E164...
  • Page 89 IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 To perform administration via the telephone, proceed as follows: Use the arrow keys to go to the "Administration" mask and log in for initial administration. The password is “123456”. Once you have entered the password for the first time, it should be changed to ensure data security (you will need a web browser).
  • Page 90 IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 Enter the appropriate password for “Secured menu”. Entry No valid Password entered Password: No valid Password entered Password Exit Abort? > No valid Password entered Password: Exit Valid Password...
  • Page 91 IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 Enter the values shown in the following diagram one after the other in “Secured menu”. Secured menu Valid password entered DHCP DHCP? > input Property OIP IP address? >...
  • Page 92 IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 Example: “DHCP Input” Entry No change DHCP: of value Exit enable? > Save changed value DHCP: Exit disable? > No change of value DHCP: Exit abort? > P31003-E8400-A100-3-7620 7-28...
  • Page 93 IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 Example: "OIP IP address" OIP IP address: Exit 10.144.233.62 Entry change of value OIP IP address: for instance Exit Abort? > Sound ringer tone Display unchanged for instance If syntax check fails...
  • Page 94 IP Adapter Nur für den internen Gebrauch Administration via optiPoint 500 Example "Mode Input" Entry No change of value Operation mode: Exit phone-side? > Operation mode: system-side? > ‘system-side‘ cannot be undone - Change anyway?> Save changed value Exit No change...

  • Page 95: Configuration Examples

    Configuration Examples When you restart the computer, the IPadapter is set to "phone-side" by default as on > optiPoint 500. Configuring the optiPoint IPadapter (peer to peer) for connection to HG 1500 (Xpress@LAN) with Hicom 150 Office Configuring the IPadapter at Hicom: The IP address must be configured using a telephone with display if a DHCP server is not available when putting the IPadapter into service for the first time (see Section "Adminis-...
  • Page 96 IP Adapter Nur für den internen Gebrauch Configuration Examples Adapter IP address optiPoint side Phone number Partner IP address (HG 1500 IP address) HG 1500 cannot be configured via the WEB interface. Figure 7-7 WEB access to the IPadapter P31003-E8400-A100-3-7620 7-32 Service Manual...
  • Page 97 IP Adapter Nur für den internen Gebrauch Configuration Examples Click Administration. The administrator password must be entered. The IP address, default gateway, etc. are set here. Figure 7-8 WEB page administration P31003-E8400-A100-3-7620 7-33 Service Manual...

  • Page 98: Figure 7-9 Ip Address And Routing

    IP Adapter Nur für den internen Gebrauch Configuration Examples Enter the following addresses: IP address, subnet mask, IP partner address and default gateway. Configuration of the default gateway (the Partner IP address (the IP address for the def. gateway must always be entered, HG 1500 - LAN interface in this case).

  • Page 99: Figure 7-10Settings In Assistant Office

    IP Adapter Nur für den internen Gebrauch Configuration Examples Configuration in HG 1500 and Office: ● In HG 1500, a voice client is configured for the optiPoint IPadapter in the same way as for Op- ticlient 130 (see also the HG 1500 Service Manual). The phone number for the IPadapter must already be available in Office.

  • Page 100: Figure 7-11Optipoint Ipadapter Homepage

    IP Adapter Nur für den internen Gebrauch Configuration Examples Configuring the optiPoint IPadapter (peer to peer) for connection to the U port of Hicom 150 E and Hicom 300E Configuring the IPadapter at Hicom: ● The IP address must be configured using a telephone with display if a DHCP server is not available when putting the IPadapter into service for the first time (see Section "Adminis- tration via optiset E").

  • Page 101: Figure 7-12Web

    IP Adapter Nur für den internen Gebrauch Configuration Examples Click Administration. The administrator password must be entered. The IP address, default gateway, etc. are set here. Figure 7-12 WEB page administration P31003-E8400-A100-3-7620 7-37 Service Manual...

  • Page 102: Figure 7-13Ip Address And Routing

    IP Adapter Nur für den internen Gebrauch Configuration Examples Enter the following addresses: IP address, subnet mask, IP partner address and default gateway. Partner IP address (the IPadapter IP ad- Configuration of the default gateway (the def. gateway must always be entered, dress in this case) phone-side even if it is in the same subnet).
  • Page 103 IP Adapter Nur für den internen Gebrauch Configuration Examples Configuring the optiPoint IPadapter on the optiset E. ● The same procedure is adopted for the configuration of optiPoint IPadapter on the optiPoint 500 (phone-side) except that in each case, the other IP address is entered as the IP address and IP partner address.
  • Page 104 IP Adapter Nur für den internen Gebrauch Configuration Examples P31003-E8400-A100-3-7620 7-40 Service Manual...

  • Page 105: Troubleshooting

    Test Loops 3 and 4 Troubleshooting The telephone tests for optiPoint 500 are described in Section 3.6. Troubleshooting for optiPoint 500 can be carried out on site by replacing the faulty equipment or with the appropriate spare parts. Test Loops 3 and 4...
  • Page 106 Troubleshooting Nur für den internen Gebrauch Reboot P31003-E8400-A100-3-7620 Service Manual...

  • Page 107: Ordering Information

    Products and Spare Parts Ordering Information Products and Spare Parts 9.1.1 Initial Equipment: Telephone Models, Optiset E Key Modules, and Adapters Name Color Part Number optiPoint 500 entry arctic S30817-S7101-A101-* optiPoint 500 economy arctic S30817-S7108-A101-* optiPoint 500 basic arctic S30817-S7102-A101-*...

  • Page 108: Table 9-3 Optipoint 500 Without Hs

    S30817-K7110-B508-* Table 9-2 optiPoint 500 adapters Name Color Part Number optiPoint 500 entry arctic without HS S30817-S7101-N101-* optiPoint 500 economy without neutral without HS S30817-S7108-N101-* logo arctic optiPoint 500 basic arctic without HS S30817-S7102-N101-* optiPoint 500 standard arctic...

  • Page 109: Accessories, Spare Parts, Miscellaneous

    V38140-H-X174-* optiPoint 500 handset arctic without logo V38140-H-X175-* optiPoint 500 handset manganese without logo V38140-H-X176-* Table 9-4 optiPoint 500 handset with/without logo optiPoint entry (wall brackets) arsenic L36363-A328-C338-* optiPoint basic (wall brackets) arsenic L36363-A329-C338-* LINE CORD BRACKET F30033-X1000-X92 BRACKET socket...

  • Page 110: Table 9-5 Optipoint 500 More Spare Parts

    (incl. main adapter) Active loudspeaker box manganese L30460-X1278-X22 (incl. main adapter) Add-on microphone arctic L30460-X1279-X1 Add-on microphone manganese L30460-X1279-X2 16-pack (key) L36363-A332-C281-* Accessory pack, entry D7101-A101-1 Accessory pack basic, standard, advance D7102-A101-1 Table 9-5 optiPoint 500 more spare parts P31003-E8400-A100-3-7620 Service Manual...
  • Page 111 Ordering Information Nur für den internen Gebrauch Products and Spare Parts Accessory pack for advance D7104-A101-1 Accessory pack for BLF D7107-A101-1 Accessory pack for general optiPoint 500 A31003-H8400-B989-*- 6Z19 Table 9-5 optiPoint 500 more spare parts P31003-E8400-A100-3-7620 Service Manual...

  • Page 112: Documentation

    A31003-E8000-S091-*-6Z31 Installation Instructions - wall mounting A31003-E8000-S083-*-6Z31 Installation and Administration Instructions A31003-E8000-B869-*-7419 IPadapter Installation Instructions - optiPoint 500 CTI TAPI Ser- A31003-M3000-B479-*-7419 vice Provider Installation and Operating Instructions - privacy mod- A31003-E8000-B519-*-6Z19 Operating Instructions - external speaker and desk A31003-X40-B600-*-6419...

  • Page 113: Order Addresses

    Gründlacherstr. 258 - 260 D-90765 Fürth-Bislohe Side-load kit TIS GmbH Phone: 02871-2722-12 Barloer Weg 190 Fax: 02871-37862 D-46397 Bocholt optiPoint 500 handset Bühner&Schaible Phone: 07181-97840-27 with mute key and spe- Kommunikationstechnik Fax: 07181-97840-22 cial designs D-73663 Bergen I2C bus memory cards A&D SE...

  • Page 114: After-Sales Service And Repair

    Ordering Information Nur für den internen Gebrauch After-Sales Service and Repair After-Sales Service and Repair optiPoint 500 and accessories for repairs and replacements can be ordered via EWS from the Spare Parts Service. Product Company Address Telephone Order form recipient...

  • Page 115: Intranet Addresses

    ICN TI (Technical Information) http://godzilla.mchh.siemens.de/gspnti/deutsch/ auswahl.htm ICN VZ DC 2 Documentation http://intranet.icn.siemens.de/vz_dc_2/index.htm Center optiPoint 500 Homepage Rolm http://desktops.au.rolm.com/prdct/optiset/main.htm Fürth Central Supply http://www.click4business-supplies.de Firma TIS GmbH http://www.tis-gmbh.de Firma Bühner & Schaible http://www.buehner-schaible.de Table 9-8...
  • Page 116 Ordering Information Nur für den internen Gebrauch Intranet Addresses P31003-E8400-A100-3-7620 9-10 Service Manual...

  • Page 117: Abbreviations

    Abbreviations The following list contains the abbreviations used in this manual. Abbreviation Definition Telephony Application Programming Interface ARCOFI Audio Ringing Codec Filter (audio chip) Connecting Cable Audio Bus Analog transmit and receive signal BDSG German Data Protection Act Key Module Port (RJ45, 8-pin) CCITT Comité...
  • Page 118 Abbreviation Definition ISDN Integrated Services Digital Network International Standard Organization Keys Key Matrix LAP-D Link Access Procedure on the D-channel Liquid Crystal Display (with standard and modular telephones only) Light-Emitting Diode Lsp. Speaker for ringer, open listening and speakerphone mode Mikr.
  • Page 119 Lists of spare parts 9-1 Local power supply unit 2-18 Observing business and data secrecy 1-2 optiPoint 500 2-16 optipoint 500 2-16 optiPoint 500 acustic adapter 5-4 optiPoint 500 advance 2-8 optiPoint 500 analog adapter 5-4 optiPoint 500 basic 2-6 P31003-E8400-A100-3-7620...
  • Page 120 Safety symbols 1-2 Service information 1-1 Setting up the telephone 3-1 Spare parts, replacement equipment 9-1 Startup 3-1 Technical data on the optiPoint 500 local power supply unit 2-18 Telephone Test 3-4 Time indicator 3-2 Troubleshooting 1-1 Unpacking the box 3-1...

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