Disposal Information - Dyson DC50 Operating Manual

• It is normal for the filter in the ball to turn grey in colour.
• To refit filter B:
– refit the filter on to the ball
– secure the filter by turning it clockwise so the white arrows align.
• When refitting the outer cover of the ball, keep turning the central locking dial
clockwise. When it starts to click it is locked.
• To watch a short online video visit:
UK – www.dyson.co.uk/dc50filterwash
ROI – www.dyson.ie/dc50filterwash
BLOCKAGES – THERMAL CUT-OUT
• This appliance is fitted with an automatically resetting thermal cut-out.
• Large items may block the tools or wand inlet. If any part becomes blocked the
appliance may overheat and automatically cut-out.
• If this happens, follow the instructions below in 'Looking for blockages'.
LOOKING FOR BLOCKAGES
• Switch 'OFF' and unplug before looking for blockages. Failure to do so could
result in personal injury.
• Leave to cool down for 1-2 hours before checking the filters or for blockages.
• Clear any blockage before restarting.
• Look for blockages in the wand, airways and cleaner head.
• To release the hose from the machine, you will need to remove the wand.
• Open the wand release cap.
• Pull the wand up and away from the handle.
• Press the red release button in the connecting collar and remove the wand from
the hose.
• Release the hose from the appliance by pressing the red tab on the base of the
hose – you can see it from the front of the appliance.
• Check for blockages in the hose.
• Beware of sharp objects when checking for blockages.
• To refit the hose, align the guides on the base of the hose with the channels in
the neck of the airway. Ensure the red tab faces the front of the appliance. Push
the hose on. It will click into place. To refit the wand follow the instructions above
in the 'Operation' section.
• To remove the base plate to access an obstruction, see 'Base plate –
disassembly/reassembly'.
• To look for blockages in the front airway between the ball and the cleaner
head you will need to remove the cleaner head: see 'Base plate – disassembly/
reassembly' below on how to do this.
• To look for blockages in the rear airway between the ball and the cleaner
head you will need to release the elasticated rear connection. Pull the plastic
connector towards you to release from the upper airway. To replace it, pull it
a little way out on the horizontal so that it aligns with the upper airway. Gently
release it so it pulls itself back into place.
• Beware of sharp objects when checking for blockages.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
BRUSH BAR – CLEARING OBSTRUCTIONS
• If your brush bar is obstructed, it may shut 'OFF'. If this happens, you will need
to remove the blockage.
• Switch 'OFF' and unplug before proceeding. Failure to do so could result in
personal injury.
• Beware of sharp objects when clearing obstructions.
• If you still cannot clear the obstruction, please follow the instructions below to
remove the base plate. This gives more access to the obstruction. Alternatively,
contact a Dyson expert on the Dyson Helpline or visit the website. Clearing
brush bar obstructions is not covered by your guarantee.
BASE PLATE – DISASSEMBLY/REASSEMBLY
• Switch 'OFF' and unplug before proceeding. Failure to do so could result in
personal injury.
• Lie the appliance on its front.
• There is a red latch on the connection between the ball and cleaner head. Slide
it towards the ball, supporting the appliance as you do so.
• Pull the cleaner head away from the appliance. Use a constant, firm pressure.
• At each end of the cleaner head are two red levers:
– pivot the levers up and out towards the end of the cleaner head until they click
– hinge the base plate open.
• Beware of sharp objects when clearing obstructions.
• To refit the base plate, hinge it closed.
• To secure the base plate pivot both levers back into position so they are flush
with the surface of the cleaner head.
• Lay the appliance on its back.
• Fit the cleaner head back onto the connections underneath the front part of the
ball. Slide the cleaner head up into the channels either side of the airway. Push
firmly: the cleaner head will click into place and the red latch will engage.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has stopped spinning, follow the instructions above on clearing
obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit
the website.
• To watch a short online video visit:
UK – www.dyson.co.uk/dc50brushbarmaintenance
ROI – www.dyson.ie/dc50brushbarmaintenance

DISPOSAL INFORMATION

Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
GUARANTEE TERMS & CONDITIONS
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5 year guarantee, your Dyson appliance will be
covered for parts and labour for 5 years from the date of purchase, subject to
the terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI)
for online help, general tips and useful information about Dyson.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online at www.dyson.co.uk/register (UK) or www.dyson.ie/support (ROI).
• Telephone the Dyson Helpline.
• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
Your serial number can be found on your rating plate which is behind the
clear bin.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE
WHAT IS COVERED
The repair or replacement of your Dyson appliance (at Dyson's discretion) if it
is found to be defective due to faulty materials, workmanship or function within
5 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
The guarantee will only be valid (i) if the appliance is used in the country in
which it was sold or (ii), if the appliance is used in Austria, Belgium, France,
Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the
same model as this appliance is sold at the same voltage rating in the relevant
country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
• Accidental damage.
• Faults caused by negligent use or care, misuse, neglect, careless operation
or handling of the appliance which is not in accordance with the Dyson
Operating Manual.
• Use of the appliance for anything other than normal domestic household
purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar, etc.).
If you are in any doubt as to what is covered by your guarantee, please
contact Dyson.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
• Your information will be held by Dyson Limited and its agents for promotional,
marketing and servicing purposes.
• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact Dyson Limited.
• For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.
ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
9