Troubleshooting - Onkyo BR-925 Instruction Manual

Cd/hdd receiver
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Troubleshooting

If you have any trouble using the CD/HDD receiver, look for a solution in this section.
If you can't resolve the issue yourself, try resetting the CD/HDD receiver before contacting your Onkyo dealer.
1
ON/STANDBY
Power
Can't turn on the CD/HDD receiver.
• Make sure that the power cord is properly plugged into the wall outlet (see page 22).
• Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again.
It takes a time to start after the power is turned on from standby mode.
• It may take approx. 30 seconds for the CD/HDD receiver to start because it shall obtain the IP address automatically
depending on the status of the CD/HDD receiver.
The CD/HDD receiver turns off unexpectedly.
• If the sleep timer has been set and the TIMER indicator is shown on the display, the CD/HDD receiver will turn off
automatically after a specified period (see page 64).
• When timed playback or recording finishes, the CD/HDD receiver automatically switches to Standby mode.
• If the STANDBY indicator is flashing, the built-in amplifier protection circuit has been activated. This can happen if
there's a short between the positive and negative wires of a speaker cable.
Audio
There's no sound.
• Make sure the speakers are connected correctly (see page 16).
• Make sure the CD/HDD receiver's volume control is not set to minimum (see page 24).
• Make sure the correct input source is selected (see page 24).
• Make sure the CD/HDD receiver is not muted (see page 25).
• While headphones are connected, the speakers output no sound (see page 24).
The sound quality is not good.
• Make sure the speaker cables are connected with the correct polarity (see page 16).
• Make sure all audio connecting plugs are pushed in all the way (see page 15).
• The sound quality can be affected by strong magnetic fields, such as that from a TV. Try moving any such devices
away from the CD/HDD receiver.
• If you have any devices that emit high-intensity radio waves near the CD/HDD receiver, such as a cellular phone that's
being used to make a call, the CD/HDD receiver may output noise.
• The CD/HDD receiver's precision drive mechanism may emit a faint hissing sound while reading discs during play-
back or when searching for tracks. You may be able to hear this noise in extremely quiet environments. With some
discs, the sound of disc rotation may become louder during recording.
74
To reset the CD/HDD receiver, while holding down the
[ON/STANDBY] button, turn the [MULTI JOG] dial.
2
MULTI JOG
2
1
HOLD
TURN

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