Problems And Solutions Guide - Fisher-Price POWER WHEELS 74340 Owner's Manual & Assembly Instructions

M
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions
Guide below. If you still experience a problem, please contact Power Wheels
free at 1-800-348-0751 between 8 AM and 5 PM (EST) Monday through Friday. Or, contact your local
Power Wheels
Service Center list beginning on page 28.
Problem
Vehicle does not run
Vehicle was running but
suddenly stopped

Problems and Solutions Guide

authorized service center. For the location nearest you, please refer to the Authorized
®
Possible Cause
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wire or loose connectors
Tripped thermal fuse
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged
into the wall.
Make sure power flow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact your local Power Wheels
service center. They can test your charger for you.
Each Power Wheels
fuse. A thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset itself
after approximately 25 seconds, allowing the vehicle to
resume normal operation. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the
130 lb. maximum weight capacity or by towing anything
behind the vehicle. Avoid driving up very steep hills or
running into fixed objects, which can cause the wheels to
stop spinning while power is still being supplied to the
motors. If a thermal fuse continually trips, contact your local
Power Wheels ®
Check all wires and connectors. Make sure the motor
harness connector is plugged into the battery, and that
there are no loose wires around the motors.
If your battery is old or if you have not followed Battery
Care instructions, your battery may be dead. If you are
unsure whether or not the battery is dead, you can have
it tested at your local Power Wheels
service center.
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact your local Power Wheels
authorized service center for diagnosis and repair.
Contact your local Power Wheels
for diagnosis and repair.
Check all wires and connectors. Make sure the motor
harness connector is plugged into the battery, and that
there are no loose wires around the motors.
Each Power Wheels
fuse. A thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset itself
after approximately 25 seconds, allowing the vehicle to
resume normal operation. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the
130 lb. maximum weight capacity or by towing anything
behind the vehicle. Avoid driving up very steep hills or
running into fixed objects, which can cause the wheels to
stop spinning while power is still being supplied to the
motors. If a thermal fuse continually trips, contact your local
25
Power Wheels ®
® Consumer Affairs, toll-
Solution
®
® 12 volt battery has a built-in thermal
authorized service center.
® authorized
® authorized service center
® 12 volt battery has a built-in thermal
authorized service center.
authorized
®