HP R3000 User Manual
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Table of Contents
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Summary of Contents for HP R3000
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Page 1: User Guide
HP UPS R/T3000 User Guide Part Number 507932-002 December 2009 (Second Edition) - Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
UPS front panel ............................7 UPS front panel controls ..........................8 UPS front panel LED indicators ........................8 HP UPS R/T3000 models ..........................9 R/T3000 NA and R/T3000j JPN rear panel ....................9 R/T3000h NA and R/T3000h JPN rear panel ....................10 R/T3000 INT rear panel .......................... - Page 4 Attaching the ERM front bezel ......................35 Attaching the tower conversion stands ....................35 Continuing the installation ......................... 37 UPS operations ........................... 38 Modes of operation ............................ 38 Standby mode ..........................38 Operate mode ..........................38 Configure mode ..........................39 Battery mode ...........................
- Page 5 UPS spare parts list............................. 63 ERM spare parts list ............................ 64 Hardware options ............................64 Technical support ........................65 Before you contact HP ..........................65 HP contact information ..........................65 Warranty information ........................66 Limited warranty ............................66 $250,000 Computer Load Protection Guarantee ................... 66 Pre-Failure Battery Warranty ........................
- Page 6 Grounding methods to prevent electrostatic discharge ..................74 Acronyms and abbreviations ......................75 Index ............................77...
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Page 7: Component Identification
Component identification UPS R/T3000 overview The HP UPS R/T3000 features a 2U rack-mount with convertible tower design and offers power protection for loads up to a maximum of 3300 VA/3000 W (these numbers might vary by model). To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software. -
Page 8: Ups Front Panel Controls
UPS front panel controls Item Description Function Test/Alarm Reset button Silences UPS alarms ("Silencing an audible alarm" on page 42) Off button Places the UPS in Standby mode (on page On button Powers up the UPS ("Starting power to the load"... -
Page 9: Hp Ups R/T3000 Models
On—The load level is greater than 75%. Overload On—The load level is greater than 100%. On Bypass On Battery Utility For more information, see "LED troubleshooting (on page 52)" . HP UPS R/T3000 models UPS model Description R/T3000 NA and R/T3000j • Domestic/Japanese •... -
Page 10: R/T3000H Na And R/T3000H Jpn Rear Panel
Item Description REPO port Ground bonding screw USB communications port Serial communications port Load segment 1 (two NEMA 5-20T receptacles) Load segment 2 (two NEMA 5-20T receptacles) PDU output (NEMA L - 0R) receptacle (load segment 1) ERM connector Cord retention clip attachment locations Load segment circuit breakers Power cord with L5-30 plug Option slot... -
Page 11: R/T3000 Int Rear Panel
Item Description Cord retention clip attachment locations Ground bonding screw REPO port Power cord with L6-20 plug R/T3000 INT rear panel Item Description Option slot USB port Serial communications port Load segment 1 (one IEC-320-C19 receptacle) Load segment 2 (one IEC-320-C19 receptacle) Load segment 1 (three IEC-320-C13 receptacles) Load segment 2 (three IEC-320-C13 receptacles) ERM connector... -
Page 12: Erm Rear Panel
must be connected to a remote, normally-open switch (not supplied). The REPO switch is used in conjunction with a main disconnect device that removes the AC source from the input of the UPS. When the switch is closed: • The REPO feature immediately powers down protected devices and does not utilize the orderly shutdown procedure initiated by power management software. -
Page 13: Installation
Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products. -
Page 14: Selecting A Site
Do not use the battery if the recharge date has passed. If the date on the IMPORTANT: battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions. Transport the packaged unit to its installation location. - Page 15 To reduce the risk of personal injury or damage to the equipment, be sure that: WARNING: • The leveling feet are extended to the floor. The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
- Page 16 Insert screws through the rack into the mounting rail and the front of each mounting bracket. Install cage nuts or clip nuts into the rear of the rack. Installation 16...
- Page 17 Insert screws through the mounting rail into the cage nuts or clip nuts. Tighten the wing nuts or hex nuts. Installation 17...
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Page 18: Installing The Ups In A Rack
Install the rear stabilization bracket using wing nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Installing the UPS in a rack Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." WARNING: A risk of personal injury or damage to the equipment exists. -
Page 19: Connecting The Battery Leads
Attach the chassis to the rack using the supplied screws. Connecting the battery leads To prevent personal injury from electric shock or damage to the equipment, WARNING: remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. -
Page 20: Attaching The Ups Front Bezel
Attaching the UPS front bezel Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power management software requires the communications port to be appropriately cabled to the host computer. -
Page 21: Connecting The Usb Communications Port
Connecting the USB communications port Connecting the REPO port Installation 21... - Page 22 NOTE: equivalent). Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity, a REPO is initiated. To...
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Page 23: Connecting The Ground Bonding Cable
• Minimize wire strain while connecting the REPO port. • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 11)"... -
Page 24: Connecting The Ups To Utility Power
The ground bonding cable is not included. Connecting the UPS to utility power To prevent injury from electric shock or damage to the equipment: WARNING: • Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible. -
Page 25: Connecting The Ups Cord Retention Clips
CAUTION: Do not plug laser printers into the UPS output receptacles. The instantaneous current drawn by this type of printer can overload the UPS. Before connecting devices, verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity. -
Page 26: Starting Power To The Load
IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: 80 percent of their capacity within 3 hours • • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode (on page 38). -
Page 27: Rotating The Logo Badge
Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Attaching the UPS front bezel Attaching the tower conversion stands WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. -
Page 28: Continuing The Installation
Using the preinstalled screws, attach the tower conversion stands to the unit. Continuing the installation To continue the UPS installation, follow the instructions starting with "Connecting the serial communications port (on page 20)." Installation 28... -
Page 29: Installing The Extension Bars (If Included)
Installing the extension bars (if included) Installation 29... -
Page 30: Connecting And Securing The Power Cords
Connecting and securing the power cords Installing the ERM in a rack Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." A risk of personal injury or damage to the equipment exists. Uneven loading of WARNING: equipment in the rack might cause the rack to become unstable. -
Page 31: Connecting The Battery Leads
Attach the chassis to the rack using the supplied screws. Connecting the battery leads Installation 31... -
Page 32: Attaching The Erm Front Bezel
Attaching the ERM front bezel Installation 32... -
Page 33: Connecting The Erm To The Ups
Connecting the ERM to the UPS Remove the ERM connector bracket from the UPS. Plug the ERM cable (2) in the socket (1) at the rear of the UPS. Installation 33... -
Page 34: Switching On The Erm Circuit Breaker
Attach the ERM connector bracket to the UPS as a cord retention bracket for the ERM cable. To install a second ERM: Remove the ERM connector bracket from the first ERM. Plug the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected. -
Page 35: Installing The Erm As A Tower
Installing the ERM as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13)." The tower stands and associated hardware ship with the UPS. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and then replace it in the bezel. Attaching the ERM front bezel Attaching the tower conversion stands Installation 35... - Page 36 WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. Using the preinstalled screws, attach the tower conversion stands to the unit. Remove a screw from the inner-most, rear corner of the UPS and ERM.
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Page 37: Continuing The Installation
For the rear bracket, use the screws removed from the chassis. Continuing the installation To continue the ERM installation, follow the instructions starting with "Connecting the ERM to the UPS (on page 33)." Installation 37... -
Page 38: Ups Operations
UPS operations Modes of operation The UPS has five modes of operation: • Standby mode (on page 38) • Operate mode (on page 38) • Configure mode (on page 39) • Battery mode (on page 39) • Auto-Bypass mode (on page 39) Standby mode In Standby mode: •... -
Page 39: Configure Mode
For the location of buttons, see "UPS front panel controls (on page 8)." For the location of LEDs, see "UPS front panel LED indicators (on page 8)." Configure mode The UPS can be placed in Configure mode while in Operate mode (on page 38), Battery mode (on page 39) or Standby mode (on page 38). -
Page 40: Configuring The Ups
NOTE: If the On and Off buttons are simultaneously pressed, the Off button has priority over the On button. Button Audible alarm Action Assertion Mode before Utility time assertion present ? Every 0.5 Standby Energizes the load and seconds seconds until the resets the bypass entry button is count to 0... -
Page 41: Initiating A Self-Test
In Configure mode, the LED front panel display changes function to enable modification of the UPS parameters. Each LED is associated with a different parameter. Available settings Parameter Associated LED Explanation (when LED is illuminated) Nominal voltage 100/204 Nom Self Test Nominal output voltage is 100 V for a low voltage model and 204 V for a high voltage setting... -
Page 42: Silencing An Audible Alarm
For information on what to do if the self-test detects a problem, see "Troubleshooting (on page 52)." Silencing an audible alarm To silence an alarm, press the Test/Alarm Reset button ("UPS front panel controls" on page 8). IMPORTANT: • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. -
Page 43: Maintenance
Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the UPS option card This component is hot-swappable and can be replaced without powering down the UPS. Maintenance 43... -
Page 44: Replacing The Batteries
(optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 42)." Disconnect the communications cable from the option card. Remove the two screws securing the option card and slide the card out. To replace the component, reverse the removal procedure. -
Page 45: Battery Care And Storage Guidelines
To prevent personal injury from hazardous energy: WARNING: • Remove watches, rings, or other metal objects. Use tools with insulated handles. • Do not place tools or metal parts on top of batteries. • WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures when transporting a battery module. -
Page 46: Ups Battery Replacement Procedure
CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. UPS battery replacement procedure WARNING: To prevent personal injury from electric shock or damage to the equipment,... -
Page 47: Testing The New Battery Module
To replace the components, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Testing the new battery module After installing the new battery module, press the Test/Alarm Reset button to initiate a self-test ("Initiating a... -
Page 48: Replacing The Erm
XP Professional and Windows Server ® 2003 operating systems using the HP USB to serial converter (part number 304098-001). Depending on your system configuration, a driver download might be required to successfully install the converter. The driver can be downloaded from the USB-Drivers website (http://www.usb-drivers.com/drivers/123/123294.htm). -
Page 49: Reassigning The Usb Com Ports
Connect the USB to serial converter to the USB port on your system. Click Start, select Control Panel, and then double-click System. The System Properties screen appears. Click the Hardware tab. Click Device Manager. The Device Manager screen appears. In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. Double-click the port that is assigned to your USB to serial converter device. - Page 50 From the open Device Manager screen, locate the USB device that is assigned to COM 1. Double-click the port name. The Port Properties screen appears. Click the Port Settings tab. The Port Settings screen appears. Click Advanced. The Advanced Settings screen appears. Select an available USB port number from the COM Port Number drop down menu.
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Page 51: Power Management
HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings. To download the latest version of HP Power Manager software, see the HP website (http://www.hp.com/go/rackandpower). -
Page 52: Troubleshooting
Troubleshooting LED troubleshooting Utility Self Battery Site Over Overloa Condition Bypas Test Fault Wiring Temp d LED Batter y LED s LED Fault On— On— On— On— On— UPS is in Operate mode (on Load Load Load Load Load page 38) <10% >10% >25%... -
Page 53: Ups Is In Auto-Bypass Mode
On— On— On— On— UPS is on battery (on page Battery Battery Battery Battery 55)—No utility power capacity capacity capacity capacity <25% >25% >50% >75% Flashing Overtemperature condition (on page 56) Flashing Flashing Flashing Flashing Flashing Internal UPS fault condition (on page 56) Flashin Flashing... -
Page 54: Ups Is In Converter Off Mode
If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). -
Page 55: Bypass Is Out Of Range
Verify that the airflow around the UPS is not restricted. Wait at least 5 minutes and restart the UPS. If the condition persists, contact an HP authorized service representative. Bypass is out of range The input voltage is not within ±12 percent of nominal voltage. -
Page 56: Input Voltage Is Out Of Range
Clear vents and remove any heat sources. Be sure that the that the airflow around the UPS is not restricted. Wait at least 5 minutes, and then restart the UPS. If the condition persists, contact an HP authorized service representative. Internal UPS fault condition Action: Power down the UPS ("Powering down the... -
Page 57: Overload Condition
USB port. Action: Rerun the firmware upgrade. If the condition persists, contact an HP authorized service representative. UPS does not start Action: Be sure that the power cord is plugged in to a utility power receptacle. -
Page 58: Ups Frequently Switches Between Utility And Battery Power
During extended power outages, save your work, power down the load devices, and then power down the UPS ("Powering down the UPS" on page 42) to conserve battery power. UPS frequently switches between utility and battery power Action: Check the input voltage and reconfigure the UPS ("Configuring the UPS"... -
Page 59: Specifications
Specifications UPS physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 in) Weight 37 kg (82 lb) ERM physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 in) Weight... -
Page 60: Power Protection Specifications
UPS model Load segment Output receptacles 2 x 5-20T R/T3000h NA/JPN 3 x IEC-320-C13 1 x IEC-320-C19 1 x L6-20R 3 x IEC-320-C13 1 x IEC-320-C19 R/T3000 INTL 3 x IEC-320-C13 1 x IEC-320-C19 3 x IEC-320-C13 1 x IEC-320-C19 Power protection specifications UPS model Nominal power rating... -
Page 61: Battery Specifications
Battery specifications Feature Specification Type 12 V, 5 AH, sealed, maintenance-free, rechargeable, valve regulated lead-acid batteries with a 3-5 year service life at 25°C (77°F). Voltage The battery modules have a battery string voltage of 120 V. Charging Complete charge takes no more than 48 hours. After approximately 3 hours, the batteries reach 80% charge at default nominal utility voltage and no load. -
Page 62: Repo Port Specifications
REPO port specifications The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting Means. Specifications 62... -
Page 63: Spares
Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description Spare part number UPS unit NA/JPN 517699-001 UPS unit HV NA/JPN... -
Page 64: Erm Spare Parts List
ERM spare parts list Item Description Spare part number ERM unit 517702-001 582931-001 UPS/ERM mounting brackets Mounting rails with screws 419181-001 * not shown Hardware options For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower). Spares 64... -
Page 65: Technical Support
(http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. -
Page 66: Warranty Information
Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered. -
Page 67: Recommended Duration Of Use
Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. -
Page 68: Regulatory Compliance Notices
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. -
Page 69: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P. -
Page 70: Canadian Notice (Avis Canadien)
*Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disposal of waste equipment by users in private... -
Page 71: Japanese Notice
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. -
Page 72: Bsmi Notice
BSMI notice Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: •... -
Page 73: Taiwan Battery Recycling Notice
To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. -
Page 74: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. -
Page 75: Acronyms And Abbreviations
Acronyms and abbreviations EEPROM electrical erasable programmable read only memory extended runtime module International Electrotechnical Commission light-emitting diode metal oxide varistor National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association power distribution unit power factor corrected REPO remote emergency power off total harmonic distortion... - Page 76 uninterruptible power system universal serial bus Acronyms and abbreviations 76...
- Page 77 Configure Mode On LED, location 8 Auto-Bypass mode 39, 53 connecting batteries 19, 31 connecting devices to UPS 24 contacting HP 65 Converter Off mode 54 backup time, insufficient 57 cord retention clip locations 9, 10, 11 batteries, care and storage 45...
- Page 78 UPS fault condition 56 Overload LED, troubleshooting 52 International model 11 Overtemperature LED, location 8 Overtemperature LED, troubleshooting 52 overview, HP Power Manager 51 overview, power management software 51 Japanese notice 71 overview, REPO port 11 overview, UPS 7...
- Page 79 R/T3000 INTL 11 R/T3000 models 9 Taiwan battery recycling notice 73 R/T3000 NA 9 technical support 65 R/T3000h JPN 10 telephone numbers 65 R/T3000h NA 10 temperature ranges (environmental) 61 R/T3000j JPN 9 Test/Alarm Reset button, location 8 rack-to-tower conversion 26, 35 testing batteries 47 rails, installing 14 testing LEDs 41...