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Probable
Symptom
Cause
Blank screen.
A. Sleep mode.
B. Scale power supply
unplugged.
C. Rate card not firmly
in slot.
Scale does not
Interference with
return to zero.
scale platter.
Scale displays
Out of calibration or
zero wgt only.
mechanical inter-
ference.
Scale display does
Platform incorrectly
for not reach five
seated or mechanical
pounds.
interference.
Inconsistent
A. Air currents moving
weights.
across platform.
B. Platform or item
being weighed touching
another object.
C. Vibrations affecting
scale.
Decimal point on
Low funds in meter.
postage amount is
blinking.
Integra™ 5 User Guide
Recommendation
Touch the weight platform.
Check power supply is firmly connected
at each end. Remove plug from wall
outlet, wait 10 seconds; reconnect.
Disconnect power, remove card, rub a
pencil eraser over the gold contacts to
clean them, insert card as directed on
pg. 26, reconnect power.
Press Zero key.
Check for foreign matter under scale
platform. Call the Diagnostic Center.
Ensure platform correctly seated. Check
foreign matter under platform.
Move scale to another location.
Clear area around scale.
Turn on vibration filter.
Refill meter.
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