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Summary of Contents

  • Page 2

    All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual;...

  • Page 3: Table Of Contents

    Contents HAPTER INTRODUCTION About Your Integra 5 Scale ................2 ™ Sleep Mode ........................... 2 Safety Precautions .....................2 Scale & Keypad Identification ................. 3 Connecting Wires, Cables, & Meter ..............4 Specifications ..................... 5 Getting Help ......................5 2 USING YOUR INTEGRA 5 SCALE ™...

  • Page 4: Table Of Contents

    Contents 3 TROUBLESHOOTING Clearing Error Messages .................... 22 Diagnosing Problems ....................22 4 MAINTAINING YOUR INTEGRA 5 SCALE ™ Cleaning ......................... 26 Changing the Rate Card ..................... 26 INDEX ........................27...

  • Page 5: Table Of Contents, I Ntroduction

    Integra™ 5 User Guide HAPTER NTRODUCTION About Your Integra 5 Scale ..........2 ™ Sleep Mode ..................2 Safety Precautions ............. 2 Scale & Keypad Identification .......... 3 Connecting Wires, Cables, and Meter ......4 Specifications ..............5 Getting Help ................. 5...

  • Page 6: Sleep Mode, Safety Precautions

    Do not route the AC adaptor cable over sharp edges or trap it between furniture. Do not remove covers; if the scale has been dropped or has otherwise had the enclosure stressed in any way, call Pitney Bowes at 1-800-537-2488. Do not place lighted candles, cigarettes, cigars, etc., on the scale.

  • Page 7

    Integra™ 5 User Guide & K CALE EYPAD DENTIFICATION Platter (Weighing Platform) Level Indicator Rate Card (Under Platter) Display Scroll Keys Color Control Keys Alpha- numeric Keys Decimal Point Adjustable Zero Enter Feet (4) CE/C Carrier, Scale, & Meter Menu Selection Keys Control Keys...

  • Page 8

    1: I HAPTER NTRODUCTION ONNECTING , & IRES ABLES ETER Connect power cord to scale. Connect meter cable to scale. Connect meter cable to meter.

  • Page 9: Specifications

    Representatives are available Monday through Friday between 8:00 a.m. and 8:00 p.m. Eastern time. Visit our website for the latest updates and frequently asked questions about Integra. The Pitney Bowes Corporate page is at: http://www.pb.com. When connected: 1. Click on Mailing Systems .

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    1: I HAPTER NTRODUCTION...

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    Integra™ 5 User Guide HAPTER SING CALE Navigating the Menus ............8 Entering Alphabetic Information ........8 Tailoring Setup Options ............. 9 Changing User Options ............... 9 Entering the Supervisor Password......... 10 Calculating Postage ............11 Examples: First Class ..................11 Adding Unlisted Service Fees ..........

  • Page 12

    2: U HAPTER SING NTEGRA CALE ™ The scale's easy-to-follow menu system guides you through each AVIGATING THE transaction and applies the information and features you select. Arrows ENUS appearing on the right-hand side of the screen indicate the presence of more choices.

  • Page 13

    Integra™ 5 User Guide After installing your scale and AILORING ETUP User Setup becoming familiar with the location of -Exit PTIONS the keys, press the Setup key and Autoclear Class review the list of user default setup ClrZoneNewClass options (shown at right). -OFF Auto Weigh Hold -Supervisor Setup Service Setup is accessible only by Pitney...

  • Page 14

    2: U HAPTER SING NTEGRA CALE ™ Certain options are password-protected for supervisory control. They Entering the Supervisor are: Configure Scale and BMC Intra ZIP. You can access these options Password by pressing the Setup key and selecting Supervisor Setup. After selecting Supervisor Setup, at the Enter Password prompt: 1.

  • Page 15: First Class

    Integra™ 5 User Guide The following assumes you have completed the installation instructions ALCULATING included with your scale. If not, please do so now. OSTAGE When the scale is ready to 0lb 0.0oz weigh a mailpiece, the display Select Rate Note: If your scale is in ready mode as shown here.

  • Page 16: Adding Unlisted Service Fees, Cancelling An Unlisted Service Fee

    2: U HAPTER SING NTEGRA CALE ™ You may manually enter a monetary amount (called the "Dollar Add" Adding Unlisted amount) up to six digits for fees not listed on the scale. The amount Service Fees you enter is added to the total. For example, to add an unlisted fee: With an item on the scale, 1.

  • Page 17: International

    Integra™ 5 User Guide Applying Postage The Accounting feature allows you to assign postage to the accounts set up in your meter. When you designate an account, the postage and to a Specific piece information are updated and are reflected in Account Status Account accessed with the Meter Functions key.

  • Page 18: Entering Zip/zone Codes

    2: U HAPTER SING NTEGRA CALE ™ For parcel post mail, the Select ZIP/Select Zone prompt displays. Entering ZIP/ Choose one option. Zone Codes For ZIP: Enter the first three digits of the destination ZIP Code; Note: To change an press Enter.

  • Page 19: Converting To Metric Weight, Generating Multiple Tapes

    Integra™ 5 User Guide The scale has a number of special SING PECIAL 0lb 0.0oz features that help you process mail EATURES quickly and efficiently. These Scale Functions features are explained below and -Metric Weight accessed by pressing the Scale -Fee Recall -Weight Hold Functions key and selecting from the...

  • Page 20: Entering Weight Manually

    2: U HAPTER SING NTEGRA CALE ™ The Fee Recall option allows you to review the fees included in the Recalling a Fee total postage amount. It also displays the item value for verification. For example, to recall insurance value or Dollar Add amount: With the total postage amount displayed: 1.

  • Page 21: Using The Scale To Count Like Parts

    Integra™ 5 User Guide With the Parts Count function, you can obtain a count of like items Using the Scale to based on the weight of a known quantity of those items. Depending on Count Like Parts the shape and quantity of the parts you are weighing, you may need to place them in a container.

  • Page 22

    2: U HAPTER SING NTEGRA CALE ™ To use the weight hold feature for one transaction: Using the Weight Hold Feature (cont.) 1. With no weight on the scale, press the Scale Functions key. 2. Select Weight Hold from the list of features. Result: displays to the right of the weight field.

  • Page 23: Accessing Meter Functions, Funds, Account Status, Inscriptions

    Integra™ 5 User Guide The Integra 5 scale interfaces with postage meter models 6500, 6900, CCESSING 6909, A900, B700, and B900. Depending on the functions available ETER with your meter, you can initiate and display the following meter functions via the scale by pressing the Meter Functions key. UNCTIONS Note: Your meter must be on to...

  • Page 24

    2: U HAPTER SING CALE...

  • Page 25

    Integra™ 5 User Guide HAPTER ROUBLESHOOTING Clearing Error Messages ..........22 Diagnosing Problems ............22...

  • Page 26: Diagnosing Problems

    2. Press CE/C a second time to return to the beginning of the transaction. If the error does not clear, call the Pitney Bowes Diagnostic Center at 1-800-537-2488. You may be able to diagnose and correct problems yourself by referring IAGNOSING to the symptoms vs.

  • Page 27

    Integra™ 5 User Guide Probable Symptom Cause Recommendation Blank screen. A. Sleep mode. Touch the weight platform. B. Scale power supply Check power supply is firmly connected unplugged. at each end. Remove plug from wall outlet, wait 10 seconds; reconnect. C.

  • Page 28

    3: T HAPTER ROUBLESHOOTING...

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