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Heat & Glo SOHO-N-AUB Owner's Manual

Installation and operation
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Model:
SOHO-N-AUB
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
• DO NOT USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.
• DO NOT SPRAY AEROSOLS IN THE VICIN-
ITY OF THIS APPLIANCE WHILE IT IS IN
OPERATION.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13
Owner's Manual
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• DO NOT place articles on or against this appliance.
• Keep clothing, furniture, draperies and other flammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
This is a room sealed appliance and no other ventilation is
required than what is provided.
WARNING! DO NOT modify this appliance.
Installation and Operation
SAI Global
Ref No GSCS20167
AS4553:2008
1

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Summary of Contents for Heat & Glo SOHO-N-AUB

  • Page 1 This is a room sealed appliance and no other ventilation is • Installation and service must be performed required than what is provided. by a qualified installer, service agency, or the gas supplier. WARNING! DO NOT modify this appliance. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 2 Save this manual for future reference. Heat & Glo, a brand of Hearth & Home Technologies, Inc. 7571 215 Street West, Lakeville, MN 55044 Copyright 2012 • Printed in U.S.A. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 3: Congratulations

    The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace. SAI Global Certification Nº: DMS (mm) Type of Gas Model Number Serial Number xxxx-xxx Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 4: Table Of Contents

    D. Control Module Operation ......48 6 Termination Locations A. Vent Termination Minimum Clearances ....23 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 5 E. Contact Information ......69  = Contains updated information. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 6: Limited Lifetime Warranty

    Conditions, Exclusion, and Limitations listed Igniters, Electronic Components, and Glass 2 years Factory-installed blowers Molded refractory panels 3 years Firepots and burnpots 2000-645 (1-12) Page 1 of 3 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 7 HHT (8) modifi cation of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup- tions or fl uctuations of electrical power supply to the appliance. 2000-645 (1-12) Page 2 of 3 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 8 Jetmaster 444 Swan Street 277 Lord Street 10 Martin Avenue Richmond 3121 East Perth 6000 Arncliff 2205 (03) 9429-5573 (08) 9228-2600 (02) 9597-7222 2000-645 (1-12) Page 3 of 3 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 9: Listing And Code Approvals

    Log Effect 11 mm Open Rocks/Pebbles 7 mm Open An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage valve. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 10: User Guide

    DECORATIVE DOORS (NOT SHOWN) SECTION 2.D. FIXED GLASS ASSEMBLY (NOT SHOWN) SECTION 9.B. MANTEL SECTION 5.D HEARTH CLEAR SPACE SECTION 2.C. GRATE Figure 2.1 General Operating Parts Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 11: Clear Space

    Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one. For more information refer to the instructions supplied with your decorative door or front. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 12: Lighting Instructions (Ipi)

    See installation and operating vice agency or the gas supplier. instructions accompanying appliance. For additional information on operating your Hearth & Home Technologies fireplace, please refer to www.fireplaces.com. Final inspection by Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 13: Control Module Operation

    Contact your dealer for service if this occurs. Note: If the module is in LOCK-OUT mode, resetting the circuit breaker to the appliance will also reset the module. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 14: After Fireplace Is Lit

    Wall above appliance feels hot to No action necessary. This appliance ships with a non-combustible material attached. Specifica- the touch. tions of the attached non-combustible material are listed in Section 1.E. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 15: Maintenance And Service

    • Carefully set fixed glass assembly in place on fireplace. Hold glass in place with one hand and secure glass latches with the other hand. • Reinstall door or decorative front. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 16: Maintenance Tasks-Qualified Service Technician

    11.A for information related to the gas valve and gas sary. Refer to Section 14.E for log placement instructions. pressure settings. • Verify correct log placement and no flame impingement causing sooting. Correct as necessary. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 17: Burner Ignition And Operation

    • Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary. Figure 3.1 IPI Pilot Flame Patterns  Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 18: Installer Guide

    (SECTION 5.C) IN CEILING JOISTS (SECTION 8.C) OPTIONAL WALL SWITCH SECTION 12.C. MANTEL AND MANTEL LEG (SECTION 5.D) SURROUND HEARTH EXTENSION GAS LINE (SECTION 11) Figure 4.1 Typical System Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 19: Design And Installation Considerations

    Caulking material (149 ºC (300 ºF) minimum continuous exposure rating) 1/2 - 3/4 in. (13 - 19 mm) length, #6 or #8 Self-drilling screws One 1/4 in (6 mm). female connection (for optional fan). Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 20: Framing And Clearances

    In addition to these framing dimensions, also reference the following sections: • Clearances and Mantel Projections (Sections 5.D and 13.B). • Flue Clearances and Framing (Section 6). Figure 5.1 Appliance Locations Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 21: Constructing The Appliance Chase

    Front of Opening Opening Opening Opening Platform to Ceiling Floor Flooring Appliance Appliance Appliance (Flue Pipe) (Height) (Depth) (Width) Height 8-1/2 11-1/2 29-1/2 1118 Figure 5.2 Clearances to Combustibles Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 22: Mantel And Wall Projections

    No mantels are allowed when using Studio-CE fronts. Note: All dimensions are shown in millimeters OPENING OF FIREPLACE Figure 5.3 Minimum vertical and maximum horizontal dimensions of combustibles above appliance when using the DF-SOHOCE-BK dress guard. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 23: Termination Locations

    45.0°-49.4° ............1 520 49.4°-53.1° ............1 830 53.1°-56.3° ............2 130 56.3°-59.0° ............2 290 59.0°-60.3° ............2 440 *910 mm minimum in snow regions Figure 6.1 Minimum Height From Roof To Lowest Discharge Opening Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 24 LP Gas cylinder. A flue terminal is considered to be a source of ignition. MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES Figure 6.3 Minimum Clearances for Termination Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 25: Vent Information And Diagrams

    (see Figure 7.1). • Horizontal runs of vent do not require vertical rise; horizontal runs may be level. Vertical 8-1/2 in. (216 mm) Horizontal Figure 7.1 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 26 122 mm 11 ft. 3.35 m 5 ft. 152 mm 14 ft. 4.27 m Maximum = 38 ft. (11.58 m) Maximum = 14 ft. (4.27 m) INSTALLED HORIZONTALLY Figure 7.4 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 27 3.66 m = 6 ft. (1.83 m) Maximum *H = 12 ft. (3.66 m) Maximum = 32 ft. (9.75 m) Maximum = 36 ft. (10.97 m) Maximum Figure 7.5 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 28 Failure to keep insulation or other material away from vent pipe may cause over heating and fire. For alternative installations, other than depicted, contact your dealer for further information. Figure 7.6 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 29 If venting over 18 ft. (5.49 m), the break away portion should be left in place and the small hole should be used. VERTICAL TERMINATION BAFFLE Figure 7.7 BREAK AWAY PORTION Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 30: Flue System Approvals And Installations

    HORIZONTAL PIPE SUPPORT PIPE LENGTH WALL FIRESTOP 90 DEGREE ELBOW WALL BRACKET CEILING FIRESTOP Flue system termination kits SLP SERIES SLP-TRAP2 SLP-TVHW DVP-FBHT Figure 7.8 Flue Components and Terminations Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 31 4 ft. 1.22 m 8 ft. 2.44 m 6 ft. 1.83 m 15 ft. 4.57 m Maximum = 38 ft. (11.58 m) Maximum = 15 ft. (4.57 m) Figure 7.10 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 32 1.22 m 7 ft. 2.13 m 5 ft. 1.52 m 14 ft. 4.27 m Maximum = 38 ft. (11.58 m) Maximum = 14 ft. (4.27 m) INSTALLED HORIZONTALLY Figure 7.11 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 33: Vent Clearances And Framing

    * Shows center of flue framing hole. The center of the hole is 1 in. (25 mm) above the center of the horizontal flue pipe. Figure 8.2 Wall Penetration Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 34: Install The Ceiling Firestop

    INSTALL ATTIC INSULATION SHIELDS BEFORE OR AFTER INSTALLATION OF VENT SYSTEM 3 FASTENERS PER SIDE CEILING FIRESTOP CEILING FIRESTOP INSTALLED BELOW CEILING INSTALLED ABOVE CEILING Figure 8.4 Installing the Attic Shield Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 35: Install Attic Insulation Shield

    • Bend all tabs inward 90º around the top of the shield. These tabs must be used to prevent blown insulation from getting between the shield and vent pipe, and to maintain air space clearance. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 36: Appliance Preparation

    • Secure the appliance to the floor by inserting two screws through the pilot holes at the bottom of the appliance. NAILING TABS Figure 9.1 Proper Positioning, Leveling and Securing of a Appliance Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 37: Covers Removal For Servicing

    • Unscrew the brackets at both ends of the burner and the 7/16 in top two screws locating the pilot bracket (see Figure 9.3). SOHO-N-AUB (1.1 mm) Slide the burner away from the burner orifice. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 38: Installing Vent Pipe (Slp Pipe)

    Use care when removing termination cap from slip pipe. If slip section seals are bro- ken during removal of the termination cap, vent may leak. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 39: Assemble Slip Sections

    • Only outer pipes are sealed, sealing the inner flue is not required. • All unit collar, pipe, slip section, elbow and cap outer flues shall be sealed. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 40: Disassemble Vent Sections

    WALL BRACKET Figure 10.7 Rotate Seams for Disassembly WALL STUD 8 ft. (2.44 m) Figure 10.8 Align and Disassemble Vent Sections 1/2 in. 13 mm Figure 10.9 Installing Support Brackets Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 41: Install Firestops

    SLP pipe. Use the firestop pipe open- ing as a guide. • Frame the hole with framing lumber the same size as the ceiling joists. RAFTER CEILING CEILING FIRESTOP Figure 10.13 Attic Firestop Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 42: Flue Termination

    WARNING! Risk of Fire! the termination cap must be positioned so that the arrow is pointing up. • Use a high-temperature sealant gasket to seal between the pipe and exterior firestop. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 43: Heat Shield Requirements For Horizontal Termination

    • Caulk the perimeter of the flashing where it contacts the roof surface. See Figure 10.17. CAUTION! Risk of Fire! Follow the requirements of the local standards and codes for minimum height require- ments from roof line. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 44: Assemble And Install Storm Collar

    • Caulk around the top of the storm collar (see Figure 10.20). BRACKETS (1 of 3) STORM COLLAR Figure 10.18 Assembling the Storm Collar SCREWS CAULK Figure 10.20 Figure 10.19 Assembling the Storm Collar Around the Pipe Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 45: Gas Information

    Be sure to rinse off all leak check solution following testing. Fittings and connections may have loosened during shipping and handling. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 46 Fittings and connections could have loos- Figure 11.1 ened during shipping and handling. WARNING! Risk of Fire! DO NOT change valve settings. This valve has been preset at the factory. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 47: Electrical Information

    8K1 WIRE HARNESS JUNCTION CORD OPTIONAL ON/OFF WALL SWITCH ORANGE GREEN (PILOT) (MAIN) BLACK BATTERY PACK 6V DC (C X 4) BROWN GROUND Figure 12.1 IPI Wiring Diagram /RC300AU  Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 48: Control Module Operation

    The RC300AU is approved for interior installation and • Drywall Anchor (2) should not be used in exterior applications. • Screws (2) • Keep remote control out of reach of children. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 49 Figure 12.7 Remote in Housing Figure 12.5 Temperature Scale 5. Close the housing door. See Figure 12.8. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 50: Fan Installation

    3 steps, timer based, MED and LOW 3 min. ON, 12 min. OFF FAN CORD LEARN BUTTON Figure 12.11 Programming RC300AU AUX 300 MODULE Figure 12.10 Plug Fan into AUX300CE Module Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 51 Use the SELECT button to select the current feature. Menu Menu Use the UP and DOWN arrows to toggle Select through the menu functions and value selec- Select tions in the submenus. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 52: Adjusting Flame Height

    AUX2 settings will be restored to the previous setting. NOTICE: The system will remember the previous FLAME HEIGHT setting and will automatically adjust after 10 seconds. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 53: Power Outage

    NOTICE: No functions will be usable until child lock feature • Locate house circuit breaker for fireplace. is disabled. • Turn off the circuit breaker. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 54 At control module, turn off fireplace by sliding the ON/OFF/ Remote control or control REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is module failure hot. Use caution when accessing module. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 55: Finishing

    See Figure 13.2. OPENING OF FIREPLACE Figure 13.2 Minimum vertical and maximum horizontal dimensions of combustibles above appliance when using the DF-SOHOCE-BK dress guard. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 56: Appliance Setup

    Hearth & Home Technologies-approved optional acces- sories with this appliance. Using non-listed accessories could result in a safety hazard and will void the warranty. DO NOT MODIFY THIS APPLIANCE Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 57: Log Placement Instructions

    Step 3. Place Log #3 (SRV2111-702) so the top rests on Log #1 against Log #2. The base slot on Log #3 will fit over the locating tab on the front right hand side. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 58: Install Media Rock Kit

    See Figure 14.7. FIREBOX LINER BASE PAN Figure 14.9 LOCATING TABS 6. Reinstall the glass frame and front. Figure 14.7 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 59: Troubleshooting

    D. Pilot valve solenoid. Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module. If below 1.5 volts, replace module. If 1.5 volts or greater, replace valve. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 60 B. Shutter Setting Check to assure correct shutter setting for your model and gas type. C. Gas Type Assure correct fuel matches unit gas model and components. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 61: Reference Materials

    GAS LINE ELECTRICAL ACCESS ACCESS Location Inches Millimeter Location Inches Millimeter 11-1/2 25-5/16 11-1/2 37-3/16 29-1/4 5-5/8 4-1/8 6-5/8 2-1/4 37-1/4 4-1/2 3-3/4 32-3/4 2-1/4 Figure 16.1 Appliance Dimensions Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 62: Maintenance Tasks

    4. Inspect for corrosion or separation. 5. Verify weather stripping, sealing and flashing remains intact. Remote controls 1. Verify operation of remote. 2. Replace batteries in remote transmitters and battery-powered receivers. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 63: Vent Components Diagrams

    Wall Shield Firestop SLP6A 2 - 6 51 - 152 SLP12A 2 - 12 51 - 305 SLP-FS SLP-HVS Ceiling Firestop Horizontal Pipe Support Figure 16.2 SLP Series Vent Components Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 64 SLP-WT-BK SL-2DVP Ceiling Firestop Wall Thimble-Black Adapter Black 13-7/8 in. 9-1/2 in. 352 mm 241 mm 14 in. 356 mm DRC-RADIUS Cap Shield Figure 16.3 SLP Series Vent Components Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 65 (276 mm) SLP-HRC-SS SLP-HRC-ZC-SS HORIZONTAL TERMINATION CAP 12 in. (305 mm) 7 in. (178 mm) 15-1/2 in. (394 mm) DVP-FBHT SLP90 SL-2DVP DVP-FBHT Figure 16.4 SLP Series Vent Components Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 66: Service Parts

    Base Pan 2111-101 Burner Assembly N 2111-020 Glass Assembly GLA-SOHOCE Mesh Assembly 2077-011 Decorative Front DF-SOHOCE-BK Module Heat Shield 2111-166 Additional service part numbers on the following page. 2/13 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 67: Service Parts

    Burner Orifi ce N (#50C) 582-850 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4” long Additional service part numbers on the following page. Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...
  • Page 68 Rock Media White MEDIA-WH-GEMS River Rock MEDIA-STONES Black SohoCE-ONYX Rock Media with Liner and Flame pan White SohoCE-OPAL River Rock SohoCE-Rock Wireless Wall Switch RC100-HNG Multi Function Remote Control RC300-HNG-AU Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

  • Page 69: Contact Information

    5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending. 2000-945 Printed in U.S.A. - Copyright 2013 Heat & Glo • SOHO-N-AUB • 2197-980 Rev. G • 2/13...

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