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Grandstream Networks, Inc.
GXP1100/1105 Small Business IP Phone

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Summary of Contents for Grandstream Networks GXP11O5

  • Page 1 Grandstream Networks, Inc. GXP1100/1105 Small Business IP Phone...
  • Page 2: Table Of Contents

    Table 11: Device Configuration - Settings/Basic Settings ............17   Table 12: Device Configuration - Settings/Advanced Settings ............. 18   Table 13: SIP Account Settings ....................24 Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 34 Firmware version 1.0.1.110 Last Updated: 01/2012...
  • Page 3: Gxp1100/1105 User Manual

    4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page Grandstream Networks, Inc. GXP1100/1105 User Manual Page 2 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 4: Gxp1100/1105 User Manual

    IP phone with attractive cost. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 5: Installation

    If you purchased your GXP1100/1105 from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product.
  • Page 6: Product Overview

    Input: 100-240VAC 50-60 Hz Power Adaptor Output: +5VDC, 800mA, 4.0 W, UL certified 201mm (W) x 154mm (L) x 78mm (D) Dimension Unit weight: 0.6KG Weight Grandstream Networks, Inc. GXP1100/1105 User Manual Page 5 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 7: Table 6: Gxp1100/1105 Technical Specifications

    Upgrades Support for Authenticating configuration file before accepting changes User specific URL for configuration file and firmware files Mass provisioning using TR-069 or encrypted XML configuration file Grandstream Networks, Inc. GXP1100/1105 User Manual Page 6 of 34 Firmware version: 1.0.1.110...
  • Page 8 Fail Over Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 9: Using The Gxp1100/1105

    GXP1100/1105 can support up to two lines “virtually” mapped to a SIP account. By picking up the handset, the GXP1100/1105 will be in off-hook state and the dial tone will be heard. To make a call, dial out the number with the current line. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 of 34 Firmware version: 1.0.1.110...
  • Page 10 To make a direct IP call, please follow these steps:  Take handset off  After hearing the dial tone, press “***” to enter the IVR menu Grandstream Networks, Inc. GXP1100/1105 User Manual Page 9 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 11: Answering Phone Calls

    3. Multiple Calls Automatically place ACTIVE call on hold or switch between two calls by pressing the FLASH key. Call waiting tone (stutter tone) will be audible when line is in use. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 10 of 34 Firmware version: 1.0.1.110...
  • Page 12 To use Multi Purpose Key establish 3-way conference call, uses need to login the GXP110x web GUI- >Settings->Basic Settings, configure “3-way Conference” to the Multi Purpose Key (see Figure below). Update from the web GUI and then follow the following steps to host the 3-way conference. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 11 of 34 Firmware version: 1.0.1.110...
  • Page 13 Also, this is not applicable when the feature “Transfer on call hangup” is turned on. 2. The option “Disable Conference” has to be set to “No” to establish conference on GXP110x. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 12 of 34 Firmware version: 1.0.1.110...
  • Page 14: Call Features

    - Wait for the call to hang up Busy Call Forward - Pick up the handset - Dial “*90” followed by forwarding number - Press # or SEND key Grandstream Networks, Inc. GXP1100/1105 User Manual Page 13 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 15 Cancel Delayed Call Forward - Pick up the handset - Dial “*91”. A short tone will be heard - Wait for the call to hang up Grandstream Networks, Inc. GXP1100/1105 User Manual Page 14 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 16: Configuration Guide

    “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone. (See Make a Direct IP Call section.) Grandstream Networks, Inc. GXP1100/1105 User Manual Page 15 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 17: Configuration Via Web Browser

     Basic Settings: Basic preferences such as network settings, time settings, multi-purpose keys and etc can be set up here. Additional functions available to administrators are: Grandstream Networks, Inc. GXP1100/1105 User Manual Page 16 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 18: Table 10: Device Configuration - Status

    Users can enter new password here. This field is case sensitive with a maximum length of 25 characters. Enter the end user password again as above to confirm new password. Confirm Password Grandstream Networks, Inc. GXP1100/1105 User Manual Page 17 of 34 Firmware version: 1.0.1.110...
  • Page 19: Table 12: Device Configuration - Settings/Advanced Settings

    Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Table 12: Device Configuration – Settings /Advanced Settings Grandstream Networks, Inc. GXP1100/1105 User Manual Page 18 of 34 Firmware version: 1.0.1.110...
  • Page 20 When GXP110x is upgrading, the MWI on the top right corner will be blinking in red. Please do not interrupt the firmware upgrading process. Note: Grandstream strongly recommends that the user upgrade firmware locally in a LAN environment if using TFTP to upgrade. Please DO NOT interrupt the upgrade process (especially the power supply) as this will damage the device.
  • Page 21 Note: This setting is useful for ITSPs. End user should keep it blank. Allow DHCP Option 43 Default is “Yes”. This allows device gets provisioned from the server automatically. and Option 66 to override server Grandstream Networks, Inc. GXP1100/1105 User Manual Page 20 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 22 To configure a User ID/extension to dial automatically when the phone is taken offhook. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSPs. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 21 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 23 Alert-Info:;info=priority System Ring Tone System ring tone. Default is North American standard. Users could adjust system ring tone frequencies and cadences based on local telecom standard. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 22 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 24 Default is “No”. If set to “Yes”, transfer will be disabled. Default is “No”. If set to “Yes”, the phone will use attended transfer by default. Auto-Attended Transfer Grandstream Networks, Inc. GXP1100/1105 User Manual Page 23 of 34 Firmware version: 1.0.1.110...
  • Page 25: Table 13: Sip Account Settings

    The “Automatic” setting in language refers to Grandstream’s IP2Location client which when connected to Internet would attempt to lookup a database (driven by Grandstream) with the IP address for its geographical location. Language file postfix allows the language file to have different postfixes so the phone can request a particular file.
  • Page 26 “Yes”. Unregister on Reboot Default is “No”. If set to “Yes”, the SIP user’s registration information will be cleared on reboot. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 25 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 27 SIP server to keep the “hole” on the NAT open. SUBSCRIBE for MWI Default is “No”. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be sent periodically. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 26 of 34 Firmware version: 1.0.1.110...
  • Page 28 Sends DTMF using RFC2833. The default is 101. Early Dial Default is “No”. Use only if proxy supports 484 responses. Dial Plan Prefix Sets the prefix added to each dialed number. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 27 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 29 Enable/disable Call Log and select type of calls to log: - Log All Calls - Log Incoming/Outgoing only (Missed calls NOT recorded) - Disable Call Log Grandstream Networks, Inc. GXP1100/1105 User Manual Page 28 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012...
  • Page 30 Defines whether or not the call is transferred to the other party if the initiator of the Hangup conference hangs up. Default setting is set to “No”. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 29 of 34 Firmware version: 1.0.1.110...
  • Page 31 “Yes”, the “#” key will immediately send the call. In this case, this key is essentially equivalent to the “(Re)Dial” key. If set to “No”, the “#” key is included as part of the dial string. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 30 of 34 Firmware version: 1.0.1.110...
  • Page 32: Saving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The indicator on the top right corner will first turn orange and then red. Wait until the indicator is off. Then log in again. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 31 of 34 Firmware version: 1.0.1.110...
  • Page 33: Software Upgrade & Customization

    Please check the Support/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/support/firmware. Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://support.solarwinds.net/updates/New-customerFree.cfm.
  • Page 34: Configuration File Download

    XML file named “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases. For more details on XML provisioning, please refer to http://www.grandstream.com/support. Managing Firmware and Configuration File Download When “Automatic Upgrade”...
  • Page 35: Restore Factory Default Setting

    If there are digits like “22” in the MAC, you need to wait for 4 seconds to continue to key in another “2”. Step 3: Once the MAC address is correctly input, the phone will reboot. Otherwise, it will announce “Invalid Entry” and exit to the main menu. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 34 of 34 Firmware version: 1.0.1.110...

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