Grandstream Networks GXP1450 User Manual
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Grandstream Networks GXP1450 User Manual

Grandstream Networks GXP1450 User Manual

Sip enterprise phone
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Grandstream Networks, Inc.
GXP1450 SIP Enterprise Phone

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Summary of Contents for Grandstream Networks GXP1450

  • Page 1 Grandstream Networks, Inc. GXP1450 SIP Enterprise Phone...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS GXP1450 USER MANUAL   WELCOME ................................. 3   INSTALLATION................................. 4   ............................. 4 QUIPMENT ACKAGING   ............................4 ONNECTING HONE   ..............................4 AFETY OMPLIANCES   ................................. 4 ARRANTY   PRODUCT OVERVIEW ............................5   USING THE GXP1450 SIP ENTERPRISE PHONE ....................8  ...

  • Page 3: Gxp1450 User Manual

    Table 14: Device Configuration – Settings /Advanced Settings ........... 26   Table 15: SIP Account Settings ....................32   GUI INTERFACE EXAMPLES GXP1450 USER MANUAL http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting Configuration Page 4.

  • Page 4: Gxp1450 User Manual

    SIP/NGN/IMS platforms. It is a perfect choice for enterprise users looking for a high quality, feature rich IP phone with affordable cost. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 5: Installation

    If you purchased your GXP1450 from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product.

  • Page 6: Product Overview

    Call Appearance LED Built-in auto-sensing: Cisco and IEEE 802.3af standard Power over Ethernet Input: 100-240VAC 50-60 Hz Universal Switching Output: +5VDC, 800mA, UL certified Power Adaptor Grandstream Networks, Inc. Page 5 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 7: Table 6: Gxp1450 Technical Specifications

    ID display or block, Do-Not-Disturb (DND) and volume control 3-way conference, dial plan prefix, dial-plan support, off-hook auto dial, auto answer, early dial and speed dial Grandstream Networks, Inc. Page 6 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 8 Fail Over, Support customizable idle screen via downloading XML by HTTP/TFTP User and administrator level passwords, MD5 and MD5-sess based Security authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. Page 7 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 9: Using The Gxp1450 Sip Enterprise Phone

    END CALL Hangs up phone. Table 8: LCD Icons Icon LCD Icon Definitions DND (idle): ON when “Do Not Disturb” is activated in idle screen Grandstream Networks, Inc. Page 8 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 10 Waiting For Response: Please wait for the phone system to response before the keypad entry. Handset Mode Speaker Mode Headset Mode SRTP: SRTP is used during the call MUTE Grandstream Networks, Inc. Page 9 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 11: Figure 1: Gxp1450 Keypad Layout

    Enable/Disable handset mode ; or used as SEND/REDIAL Press on “–” or “+” of the button to adjust the volume for handset/speakerphone/headset when the phone in idle or during call Grandstream Networks, Inc. Page 10 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 12: Making Phone Calls

    “virtually” mapped line is in use, the GXP1450 will flash the next available LINE in red. A line is ACTIVE when it is in use and the corresponding LED is red. Completing Calls There are five ways to complete a call: Grandstream Networks, Inc. Page 11 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 13 Select the LINE key associated with account and dial tone will be heard  Press MENU/OK key to display LCD: LINEx: PAGE  Dial the phone number you want to Page/Intercom  Press SEND key Grandstream Networks, Inc. Page 12 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 14 192.168.0.2 calling 192.168.0.123 -- offhook the phone, dial #123 followed by SEND or # 192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3 Grandstream Networks, Inc. Page 13 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 15: Answering Phone Calls

    1. Blind Transfer: Press “TRANSFER” button, then dial the number. Press the “SEND” button (or # key), or simply hang up the call to complete transfer of active call. Grandstream Networks, Inc. Page 14 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 16 Press CONF button again or press the ConfCall softkey to join the new party in the existed conference 3. Hold Conference: During the conference, press HOLD button and the conference will be put on hold  Grandstream Networks, Inc. Page 15 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 17 GUI and set the line to “Shared Line” with the corresponding account. If the user requires more shared call appearances, the user can configure multiple line buttons to be “shared line” buttons associated with the account. Grandstream Networks, Inc. Page 16 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 18: Call Features

    Offhook, dial “*92”. Then enter the number to forward the call. Press OK softkey or SEND button. Cancel Delayed Call Forward Offhook, dial “*93” and the phone will hang up. Grandstream Networks, Inc. Page 17 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 19: Customized Lcd Screen & Xml

    1) XML Custom Screen (custom idle screen logo, softkey layout and etc.) http://www.grandstream.com/products/gxp_series/general/documents/GXP21xx_1450_XML_Screen_Customizatio n.rar 2) XML Downloadable Phonebook http://www.grandstream.com/products/gxp_series/general/documents/gxp_wp_xml_phonebook.pdf Grandstream Networks, Inc. Page 18 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 20: Configuration Guide

    Korean, Japanese, Italian, Spanish, French, German, Portuguese, Russian, Croatian, Hungarian, Polish, Slovenian, Arabic, Hebrew or Dutch which are built in the phone. Users could select Automatic for Grandstream Networks, Inc. Page 19 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 21: Figure 2: Keypad Gui Flow

    Select on Reboot and press Menu button to reboot the device. Reboot Exit from this menu Exit 2: K GUI F IGURE EYPAD Grandstream Networks, Inc. Page 20 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 22 DNS Server 1 Keypad/LED Diagnostic DNS Server 2 Back Account X Call Features Forward All Forward Busy Account 1 Forward No Answer Account 2 No Answer Timeout Grandstream Networks, Inc. Page 21 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 23: Configuration Via Web Browser

    Additional functions available to administrators are:  Advanced Settings: To set advanced network settings, codec settings and XML configuration settings and etc.  Account: To configure the SIP account. Grandstream Networks, Inc. Page 22 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 24: Table 12: Device Configuration - Status

    3. Static IP mode: Configure IP address, Subnet Mask, Gateway, DNS Server 1, DNS Server 2 and Preferred DNS Server if Static IP mode is used. Grandstream Networks, Inc. Page 23 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 25 Set the LCD brightness level for idle state and active state. Range from 0 to 8 where LCD Backlight 0 means off and 8 means the brightest. Brightness Set LCD contrast. Range from 0 to 20. LCD Contrast Grandstream Networks, Inc. Page 24 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 26 Set headset RX gain to -6, 0 or +6. Default is 0 db. Headset RX gain (dB) Set handset TX gain to -6, 0 or +6. Default is 0 db. Handset TX gain (dB) Grandstream Networks, Inc. Page 25 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 27: Table 14: Device Configuration – Settings /Advanced Settings

    Firmware upgrade may take up to 10 minutes depending on network environment. Do not interrupt the firmware upgrading process. Note: Grandstream strongly recommends that the user upgrade firmware locally in a LAN environment if using TFTP to upgrade. Please DO NOT interrupt the upgrade process (especially the power supply) as this will damage the device.
  • Page 28 Prefix/Postfix and flashed into the phone. Note: This setting is useful for ITSPs. End user should keep it blank. Grandstream Networks, Inc. Page 27 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 29 If there is a duplicate entry (same name, same number and same index) added both manually and from phonebook xml file, only 1 entry will be saved and displayed. Grandstream Networks, Inc. Page 28 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 30 It is used to display the current date/time. Default is “Yes”. This allows device gets provisioned for DHCP Option 42 from the Allow DHCP Option 42 server automatically. to override NTP server Grandstream Networks, Inc. Page 29 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 31 IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK). See Quick IP Call Mode for details. Grandstream Networks, Inc. Page 30 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 32: Grandstream Networks, Inc

    LCD screen. Default is “No”. By default, # will be replaced as %23 in SIP URI. Do not escape “#” as %23 in SIP URI Grandstream Networks, Inc. Page 31 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 33: Table 15: Sip Account Settings

    French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Slovenian, Simplified Chinese and Traditional Chinese. Note: The “Automatic” setting in language refers to Grandstream’s IP2Location client which when connected to Internet would attempt to lookup a database (driven by Grandstream) with the IP address for its geographical location.
  • Page 34 Choose SIP Transport between UDP and TCP. Default is UDP. SIP Transport Select “sip:” or “sips:”. Default is “sips:”. SIP URI Scheme when using TLS Grandstream Networks, Inc. Page 33 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 35 SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. Proxy-Require When configured, user can access messages by pressing “MSG” button. This ID is Voice Mail UserID usually the VM portal access number. Grandstream Networks, Inc. Page 34 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 36 * followed by any length of numbers. Time waited before the call is forward to a number or VM. Delayed Call Forward Default is 20 seconds. Wait Time Grandstream Networks, Inc. Page 35 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 37 Defines how long ring will ring when receiving a call. Default is 60 seconds. Ring Timeout Defines how long it will take before seizing the line in Shared Call Appearance Line-seize Timeout group. Default is 15 seconds. Grandstream Networks, Inc. Page 36 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 38 G.729. If set to “Yes”, when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled. Grandstream Networks, Inc. Page 37 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...
  • Page 39 Configure the conference URI when using Broadsoft N-way calling feature. Conference URI Default is Standard. Choose the selection to meet special requirements from Soft Special Feature Switch vendors. Grandstream Networks, Inc. Page 38 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 40: Saving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Grandstream Networks, Inc. Page 39 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

  • Page 41: Software Upgrade & Customization

    Please check the Support/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/support/firmware. Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://support.solarwinds.net/updates/New-customerFree.cfm.

  • Page 42: Configuration File Download

    XML file named “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases. For more details on XML provisioning, please refer to http://www.grandstream.com/support. Managing Firmware and Configuration File Download When “Automatic Upgrade”...

  • Page 43: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. Page 42 of 42 GXP1450 User Manual Firmware 1.0.1.110 Last Updated: 01/2012...

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