Grandstream Networks HT502 User Manual

Grandstream Networks HT502 User Manual

Dual fxs port analog telephone adaptor
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Grandstream Networks, Inc.
HT502
Dual FXS Port
Analog Telephone Adaptor
HT502 User Manual
www.grandstream.com
Firmware Version 1.0.4.2
support@grandstream.com

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Summary of Contents for Grandstream Networks HT502

  • Page 1 Grandstream Networks, Inc. HT502 Dual FXS Port Analog Telephone Adaptor HT502 User Manual www.grandstream.com Firmware Version 1.0.4.2 support@grandstream.com...
  • Page 2: Table Of Contents

    ABLE OF ONTENTS HT502 User Manual WELCOME..............................4 ..........................4 AFETY OMPLIANCES ..............................4 ARRANTY CONNECT YOUR HT502 ..........................5 ..........................5 QUIPMENT ACKAGING HT502..........................5 ONNECTING THE PRODUCT OVERVIEW ..........................7 ........................ 7 OFTWARE EATURES VERVIEW .......................... 8 ARDWARE PECIFICATION BASIC OPERATIONS ..........................
  • Page 3 ONNECTORS 2: D HT502 LED ........................ 6 ABLE EFINITIONS OF THE 3: HT502 T ......................7 ABLE ECHNICAL PECIFICATIONS 5: HT502 IVR M ........................9 ABLE EFINITIONS 6: HT502 C ..........................13 ABLE EATURES 7: B ............................17 ABLE ASIC...
  • Page 4: Welcome

    Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2) FXS ports each with independent SIP accounts.
  • Page 5: Connect Your Ht502

    (Phone) Supply (12V) The HT502 has two FXS port. Both FXS ports can have a separate SIP account. This is a key feature of HT502 as it supports simultaneous calls on both FXS ports. Grandstream Networks, Inc. HT-502 User Manual Page 5 of 32 Firmware Version 1.0.4.2...
  • Page 6: Table 1: Definitions Of The Table 2: Definitions Of The

    Slow blinking FXS LEDs indicates voicemail for that port. NOTE: All LEDs display green when ON. Slow blinking of WAN and LAN LED together indicate the product in firmware upgrading or provision stat Figure 2: HT502 Connection Diagram Internet ADSL/Cable...
  • Page 7: Product Overview

    RODUCT VERVIEW The HT502 is a full feature voice and fax-over IP device that offers a high-level of integration including dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP.
  • Page 8: Hardware Specification

    Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Polarity Reversal / Wink EN55022/EN55024 and FCC part15 Class B Safety Hardware Specification The table below lists the hardware specification of HT502. 4: HT502 H ABLE ARDWARE PECIFICATION LAN Interface...
  • Page 9: Basic Operations

    Understanding HT502 Voice Prompt HT502 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu.
  • Page 10: Placing A Phone Call

    2. Both HT502 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT502 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).
  • Page 11: Call Hold

    4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed. 3. Continuous busy tone. The phone has timed out. Grandstream Networks, Inc. HT-502 User Manual Page 11 of 32 Firmware Version 1.0.4.2...
  • Page 12: 3-Way Conferencing

    4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. NOTE: When Attended Transfer fails and A hangs up, the HT502 will ring back user A to remind A that B is still on the call.
  • Page 13: Call Features

    EATURES The HT502 supports all the traditional and advanced telephony features. 6: HT502 C ABLE EATURES Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (pe call) Dial “*03”...
  • Page 14: Configuration Guide

    Select voice menu option 01 to enable HT502 to use DHCP. STATIC IP M Select voice menu option 01 to enable HT502 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.
  • Page 15: Configuring The Ht502 Via Web Browser

    Configuring the HT502 Via Web Browser HT502 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT502 through a web browser such as Microsoft’s IE, AOL’s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included).
  • Page 16: Important Settings

    Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. VOCODER (C REFERRED ODEC The HT502 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) •...
  • Page 17: Table 7: Basic Settings

    DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT502 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings.
  • Page 18 When set to “Yes”, the HT502 acts as an UPnP gateway for your UPnP enabled applications. UPnP = “Universal Plug and Play” Reply to ICMP on WAN Default is No. When set to “Yes”, the HT502 responds to the PING command from other Port computers, but is also made vulnerable to DOS attacks.
  • Page 19: Figure 3: Uplink /Downlinkb

    PPPoE Link Up Indicates whether the PPPoE connection is up if the HT502 is connected to DSL modem. This filed indicates the type of NAT connection used by the HT502 via its WAN port. Grandstream Networks, Inc. HT-502 User Manual Page 19 of 32 Firmware Version 1.0.4.2...
  • Page 20: Advanced User Configuration

    IP address or Domain name of the STUN server. Keep-alive interval This parameter specifies how often the HT502 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Minimum value is 20 seconds.
  • Page 21 23. If select “Yes, weekly on day” make sure you input the day of the week (in format 0-6, 0 is Sunday) you want it to check for update. When set to No, HT502 will only do the following option you select; “Always check for New Firmware at Boot up” will check for new firmware every time the device reboots.
  • Page 22 Syslog Server The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Grandstream Networks, Inc. HT-502 User Manual Page 22 of 32 Firmware Version 1.0.4.2...
  • Page 23: Settings

    Syslog Level Select the HT502 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: product model/version on boot up (INFO level) NAT related info (INFO level)
  • Page 24 Retry registration if the process failed. Default is 30 seconds. Time Local SIP port Defines the local SIP port the HT502 will listen and transmit. The default value for FXS port 1 is 5060. The default value for FXS port 2 is 5062. Local RTP port Defines the local RTP-RTCP port pair the HT502 will listen and transmit.
  • Page 25 This parameter allows users to configure a User ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs is entered here. The HT502 will automatically append the “@” and the host portion of the corresponding SIP address.
  • Page 26 If this parameter is set to “Yes”, the “From” header along with Privacy and P_ Asserted_Identity headers in outgoing INVITE message will be set to anonymous, blocking Caller ID. Grandstream Networks, Inc. HT-502 User Manual Page 26 of 32 Firmware Version 1.0.4.2...
  • Page 27 INVITE. Preferred Vocoder The HT502 supports up to 5 different Vocoder types including G.711 A-/U-law, G.726 (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E, iLBC and AAL2. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message.
  • Page 28 Default is No. If set to “Yes”, polarity will be reversed upon call establishment and termination. Loop Current Default is No. Set it to Yes if the traditional PBX you are using with HT502 uses this Disconnect method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.
  • Page 29: Saving The Configuration Changes

    Saving the Configuration Changes Click the “Update” button in the Configuration page to save the changes to the HT502 configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT502 to make the changes take effect.
  • Page 30: Software Upgrade

    TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the HT502 will stop the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.
  • Page 31: Configuration File Download

    Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 32: Restore Factory Default Setting

    1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. 2. Please be aware by default the HT502 WAN side HTTP access is disabled. After a factory reset, the device’s web configuration page can be accessed only from its LAN port.

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