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Appendix
E: Troubleshooting
• The TV remote control does not work.
, Check that the batteries are installed correctly.
,
Check that the selected switch is set to "TV".
, Be no further than 20 feet from the TV when using the
remote control
• The TV takes several seconds to respond to
• Press ENTER after a channel number to avoid delays.
channel commands.
• Use the three digit number, i.e 002 for channel 2.
• You cannot access a channel. °
Use number keys instead of CHANNEL up/down.
• Be sure the channel you want to view is in memorY.
• Check that the TV is turned to the correct input source for
that channel, by pressing the INPUT button.
,
Make sure the V-Chip lock is off (page 36).
• 0mscreen displaYSappear each time you change a function.
' This is part of normal TV operation.
• You cannot program the TV to turn on automatically.
• TheTV may belocked.
• The clock may not be set.
• There is no sound even when the volume is turned up.
• Check to see if the MUTE button is on.
The TV's "Listen to:, setting may be set to SAP.
,
Check that °TV Speakers" setting is ON.
• You haveforgotten your lock passcode.
• See AppendixA, Bypassing the V-Chip Lock, page 59.
PIP does not display a picture.
• Make sure the V-Chip lock is Off(page 36).
• Not all inputs can be displayed as a PiP (page 14).
The sound does not match the screen picture.
The TV's "Listen to:'! setting may be set to SAP.
°
If using stereo or A/V reveiver speakers, check input selec-
tion on the stereo or A/V receiver.
If using stereo or A/V receiver, check that AUDIO isfrom
MONITOR OUTPUT on TV!s back panel
There isa large black or gray rectangle on the screen.
The TV closed captioning has been set to text mode, but
there is no text informationbeing broadcast. Turn Off in the
CLOSED CAPT!ONS menu (page 34),
• You cannot see a picture when you play a VCR tape.
• If you connected your VCR with A/V cablesl use the INPUT
button to select the Input source (INPUT-I, INPUT-2, INPUT-3,
or INPUT-4) that the VCR isconnected to.
,
Check your VCRs owner's guide for further troubleshooting.
• V-Chip Lock is not working.
Make sure that V-Chip is On (page 36).
• If V-Chip Hours/Lock by Time is currently set to dissable the
V,Chip lock, the V-Chip will not block programing.
• Menu does not appear when the MENU button is pressed.
• Turn TV power off. Turn TV power on. Press menu button.
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