Lenovo ThinkPad T500 Service And Troubleshooting Manual

(japanese) service and troubleshooting guide
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Summary of Contents for Lenovo ThinkPad T500

  • Page 1 ® ThinkPad T500 W500...
  • Page 3 ® ThinkPad T500 W500...
  • Page 4 Access Help ( ThinkPad ThinkPad http://www.lenovo.com/support/jp/ 2008.6 © Copyright Lenovo 2008. All rights reserved. © Lenovo 2008...
  • Page 5: Table Of Contents

    . 25 . 76 . 26 . 26 . 79 . 27 . 79 . 80 . 27 Electronic emissions notices . . 80 ThinkPad . 31 Federal Communications Commission (FCC) . 34 Statement . . 80 © Copyright Lenovo 2008...
  • Page 6 Industry Canada Class B emission . 83 compliance statement . 81 ENERGY STAR . 84 Avis de conformité à la réglementation ThinkPad d’Industrie Canada . . 81 European Union EMC Directive conformance . 86 statement . . 81 . 87 EU-EMC Directive (2004/108/EC) EN 55022 class B Statement of Compliance .
  • Page 7 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad © Copyright Lenovo 2008...
  • Page 8 ThinkPad ThinkPad ThinkPad ThinkPad - ThinkPad - Fn + F4 ThinkPad - Fn + F12 ThinkPad ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 9 ThinkPad ThinkPad...
  • Page 10 viii ® ThinkPad T500 W500...
  • Page 11 ® ThinkPad ThinkPad ThinkPad Access Help (ThinkPad Access Help ThinkPad Access Help v ThinkVantage ® Lenovo Care → ThinkVantage Access Help ™ Lenovo © Copyright Lenovo 2008...
  • Page 12: Thinkvantage

    ThinkPad ThinkPad ThinkPad ThinkPad ThinkVantage ThinkVantage ThinkPad ThinkVantage ThinkVantage Lenovo Care) ThinkPad ThinkPad ThinkPad ThinkVantage Windows ™ Rescue and Recovery ® Windows ® ThinkPad T500 W500...
  • Page 13: Access Help

    Access Help Password Reset Service Access Help Password Reset Service ThinkPad ThinkPad Lenovo BIOS Setup Utility Security I/O Port Access Access Help BIOS Setup Utility Fingerprint reader Disabled v Enabled v Disabled Enabled ( 2. ThinkPad BIOS Setup Utility Security...
  • Page 14 ® ThinkPad T500 W500...
  • Page 15: Thinkpad 5

    ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad v ThinkPad ThinkPad – – – © Copyright Lenovo 2008...
  • Page 16 ThinkPad ThinkPad v AC ThinkPad ThinkPad Lenovo (Web http://www.lenovo.com/register Lenovo ThinkPad v ThinkPad v LCD ThinkPad ThinkPad v ThinkPad (PSTN) PBX ( v ThinkPad v CD ThinkPad ® ThinkPad T500 W500...
  • Page 17 ThinkPad ThinkPad ThinkPad v HDD SSD ThinkPad v HDD ThinkPad – – PCI Express – PC – ExpressCard – – (xD-Picture – (CDC) : SD ThinkPad : SDHC ThinkPad ThinkPad ThinkPad v LCD Lenovo ThinkPad...
  • Page 18 ThinkPad ThinkPad ThinkPad : LCD ® ThinkPad T500 W500...
  • Page 19 ThinkPad ThinkPad ThinkPad...
  • Page 20 ® ThinkPad T500 W500...
  • Page 21: Thinkpad

    : ThinkPad Access Help Access Help Access Help ThinkPad ThinkPad ThinkPad ThinkPad Access Help ThinkPad Access Help ThinkPad http://www.lenovo.com/support/jp/ HDD SSD PCI Express (CRU) ThinkPad Access Help Access Help Windows ThinkPad © Copyright Lenovo 2008...
  • Page 22: Bios Setup Utility

    ) Lenovo ThinkPad BIOS Setup Utility ThinkPad BIOS Setup Utility Config : ThinkPad Date/Time : Security : Startup : Restart : ThinkPad HDD diagnostic program : HDD BIOS Setup Utility ThinkPad Access Help 2. ThinkPad 3. ThinkPad BIOS Setup Utility...
  • Page 23 Enter BIOS Setup Utility Restart Restart Enter Exit Saving Changes ( Exit Discarding Changes ( Enter ThinkPad ® ThinkPad PC-Doctor for Windows PC-Doctor for Windows → PC-Doctor for Windows PC-Doctor for Windows PC-Doctor for Windows – Lenovo – –...
  • Page 24 (HDD) (SSD) BIOS Setup Utility (HDD diagnostic program) 1. ThinkPad 2. ThinkPad BIOS Setup Utility HDD diagnostic program Enter Main hard disk drive Ultrabay hard disk drive Enter ThinkPad ThinkPad ThinkPad 0000: 0100: 0200: 0002: 0102: 0202: Access Help Rescue and Recovery v PC-Doctor for DOS http://www.ibm.com/jp/domino04/pc/support/index.nsf/select?open &doctype=Downloadable+files&site=1...
  • Page 25: Pc-Doctor

    PC-Doctor Rescue and Recovery PC-Doctor ThinkPad PC-Doctor 1. ThinkPad 2. ThinkPad ThinkVantage Rescue and Recovery PC-Doctor Access Help Access Help PC-Doctor PC-Doctor for Windows 0176: System Security - The System has been tampered with. BIOS Setup Utility ThinkPad 0182: Bad CRC2. EEPROM CRC2 Enter BIOS Setup...
  • Page 26: Hdd Ssd

    0190: Critical ThinkPad low-battery error ThinkPad 0191: System Security - Invalid remote BIOS Setup change requested. Utility 0199: System Security - Security password retry count exceeded. BIOS Setup Utility 01C8: More than one modem devices are found. Remove one ThinkPad of them.
  • Page 27 021x: Keyboard error ThinkPad ThinkPad v ThinkPad ThinkPad PC-Doctor ThinkPad ThinkPad ThinkPad 0230: Shadow RAM PC-Doctor error ThinkPad ThinkPad PC-Doctor 0231: System RAM PC-Doctor error ThinkPad ThinkPad PC-Doctor 0232: Extended RAM PC-Doctor error ThinkPad ThinkPad PC-Doctor...
  • Page 28 0250: System battery ThinkPad error BIOS Setup Utility ThinkPad 0251: System CMOS CMOS checksum bad ThinkPad BIOS Setup Utility ThinkPad 0271: Date and time ThinkPad BIOS Setup error Utility 0280: Previous boot ThinkPad incomplete ThinkPad BIOS Setup Utility Restart Exit Saving Changes ThinkPad ThinkPad 1802: Unauthorized...
  • Page 29 1805: Unauthorized ThinkPad Wireless USB card is plugged in - Power off and remove the Wireless USB card. 1830: Invalid memory configuration - Power off and install a memory module to Slot-0 or the lower slot. 2100: Initialization error on HDD0 (Main hard disk drive) 2102: Initialization error on HDD1...
  • Page 30 Hibernation error ThinkPad v ThinkPad Operating system not found. v HDD BIOS Setup Utility EMM386 Not C:¥CONFIG.SYS Installed - Unable to device=C:¥WINDOWS¥EMM386.EXE RAM Set Page Frame Base Address. device=C:¥WINDOWS¥EMM386.EXE NOEMS CardBus BIOS Setup Utility Enter Configuration Error - Device Disabled Enter ThinkPad ®...
  • Page 31 Cannot boot from any device. Device not found ( Device error ( No valid operating system ( Excluded from boot order ( BIOS Setup Utility → → → → → ThinkPad ThinkPad → ThinkPad ThinkPad...
  • Page 32 ThinkPad 0175: Bad CRC1, stop POST task 0177: Bad SVP data, stop POST task. Checksum of the supervisor password in the EEPROM is not correct. 0187: EAIA data access error 0188: Invalid RFID serialization information area 0189: Invalid RFID configuration information area 0192: System Security - Embedded Security hardware tamper detected.
  • Page 33 ThinkPad ThinkPad v AC ThinkPad v ThinkPad Fn + Home Enter ThinkPad...
  • Page 34 ThinkPad 1. ThinkPad Rescue and Recovery ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 35 ThinkPad (POST) 3. ThinkPad BIOS ThinkPad 5. PC-Doctor for Windows Windows PC-Doctor...
  • Page 36 ThinkPad ThinkPad ThinkPad ThinkPad ® : Windows Vista → → Windows XP → → ThinkPad ® ThinkPad T500 W500...
  • Page 37 : Num Lock ( Shift NmLk (ScrLk) ThinkPad ® ThinkPad UltraNav POST ( ThinkPad ThinkPad...
  • Page 38 critical low-battery error ThinkPad v ThinkPad 1. ThinkPad v Fn + F7 : Fn + F7 Fn + F7 ® ThinkPad T500 W500...
  • Page 39 ThinkPad ThinkPad 1. AC ThinkPad 3. Fn ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad...
  • Page 40 ThinkPad → → ThinkVantage → (Windows XP 2. ThinkPad ThinkPad a. ThinkPad b. Fn ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 41 ThinkPad ThinkPad ThinkPad ThinkPad TFT (Thin-Film Transistor) v Fn + F7 : Fn + F7 Fn + F7 v AC Fn+Home...
  • Page 42 Windows Vista ThinkPad ® ThinkPad T500 W500...
  • Page 43 Windows XP ThinkPad Unable to create overlay window v 32 1600 × 1200 1680 × 1050 (16:10) (4:3)
  • Page 44 ThinkPad Access Help ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad 1. AC ThinkPad ThinkPad ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 45 (HDD) (SSD) BIOSSetup Utility Using Passphrase ( Enabled 2. HDD...
  • Page 46 BIOS Setup Utility BIOS Setup Utility Using Passphrase Enabled ( Disabled ( BIOS Setup Utility Hard Disk x Password 1. ThinkPad 2. HDD 3. HDD ThinkPad ThinkPad BIOS Setup Utility Using Passphrase Enabled Disabled BIOS Setup Utility 7. ThinkPad 8. HDD BIOS Setup Utility Windows →...
  • Page 47 ® Microsoft Windows : Rescue and Recovery Rescue and Recovery...
  • Page 48 ThinkPad BIOS Setup Utility Boot priority order Boot priority order 1. ThinkPad 2. ThinkPad BIOS Setup Utility Startup Enter Boot Enter Boot priority order Excluded from boot order 7. x Boot priority order Boot priority order Enter ® ThinkPad T500 W500...
  • Page 49: Rescue And Recovery

    Windows Rescue and Recovery 1. ThinkPad 2. ThinkPad ThinkVantage 3. Rescue and Recovery Rescue and Recovery Access Help (SSD) PC (Best Engineered PC) Lenovo (SSD) ThinkPad ThinkPad Rescue and Recovery ThinkPad Access Help Rescue and Recovery © Copyright Lenovo 2008...
  • Page 50 ThinkPad ThinkPad Windows Product Recovery ThinkPad Product Recovery ThinkPad Product Recovery ThinkPad ThinkPad ThinkPad BIOS Setup Utility 1. BIOS Setup Utility 2. F9 ThinkPad Enter 3. F10 ThinkPad Enter ThinkPad Windows 2. ThinkPad 3. ThinkPad ThinkVantage Rescue and Recovery ® ThinkPad T500 W500...
  • Page 51 ThinkPad 1. BIOS Setup Utility ThinkPad 2. Rescue and Recovery 3. ThinkPad Rescue and Recovery Rescue and Recovery Rescue and Recovery Rescue and Recovery Rescue and Recovery Windows ThinkVantage Rescue and Recovery Windows...
  • Page 52 ® ThinkPad T500 W500...
  • Page 53 1. ThinkPad ThinkPad ThinkPad © Copyright Lenovo 2008...
  • Page 54 ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 55 (HDD) (SSD) Lenovo v HDD Rescue and Recovery Product Recovery ThinkPad...
  • Page 56 1. ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 57 7. HDD...
  • Page 58 ® ThinkPad T500 W500...
  • Page 59 ThinkPad ThinkPad 1. ThinkPad ThinkPad...
  • Page 60 8. SSD ® ThinkPad T500 W500...
  • Page 62 ThinkPad ThinkPad ThinkPad DDR 3 SDRAM ThinkPad SO-DIMM ThinkPad ThinkPad SO-DIMM SO-DIMM SO-DIMM 2. ThinkPad ThinkPad ® ThinkPad T500 W500...
  • Page 63 b. ThinkPad ThinkPad...
  • Page 64 SO-DIMM SO-DIMM SO-DIMM 7. SO-DIMM : SO-DIMM SO-DIMM ® ThinkPad T500 W500...
  • Page 65 8. SO-DIMM SO-DIMM SO-DIMM...
  • Page 66 ® ThinkPad T500 W500...
  • Page 67 ThinkPad ThinkPad ThinkPad SO-DIMM 1. ThinkPad 2. ThinkPad BIOS Setup Utility Installed memory ThinkPad...
  • Page 68 ® ThinkPad T500 W500...
  • Page 69 ThinkPad Lenovo ThinkPad ThinkPad Windows Microsoft Japan http://support.microsoft.com/?LN=JA ( Microsoft Japan Lenovo Web ThinkPad http://www.lenovo.com/ ThinkPad http://www.lenovo.com/support/jp/ ThinkPad ThinkPad ThinkPad v Lenovo Lenovo © Copyright Lenovo 2008...
  • Page 70 Lenovo (Lenovo v Lenovo Lenovo FRU XXXXXXX BIOS (NOS) ThinkPad http://www.lenovo.com/support/jp/ Lenovo Lenovo Lenovo ThinkPad ThinkPad ThinkPad (TYPE) v ThinkPad (S/N) http://www.lenovo.com/support/phone Lenovo ® ThinkPad T500 W500...
  • Page 71 ThinkPad ThinkPad ThinkPad (IWS) ThinkPad http://www.lenovo.com/support/jp/ http://www.lenovo.com/support/phone : +44 (0)1475-555-055 : +27-11-3028888 0800110756 Lenovo 0800-666-0011 ( 131-426 ( 01-211-454-610 ( 02-225-3611 ( 0800-10-0189 ( : (11) 3889-8986 : 0800-701-4815 1-800-565-3344 ( 416-383-3344...
  • Page 72 800-361-213 188-800-442-488 800-990-8888 86-10-58851110 ThinkPad ( 2516-3939 ( ThinkPad 2825-6580 ( 800-938-228 ( ThinkPad ( 0800-839 ( ThinkPad 2871-5399 ( 0800-336 ( 1-800-912-3021 ( 0-800-011-1029 ( 0800-0426 +357-22-841100 +420-2-7213-1316 7010-5150 ( 1-866-434-2080 ( 1-800-426911 ( +202-35362525 800-6264 ( +372 66 00 800 +372 6776793 +358-800-1-4260 ( ®...
  • Page 73 0810-631-213 ( 0810-631-020 ( 01805-25-35-58 ( +30-210-680-1700 1800-624-0051 ( : 232-4222 : 552-2234 1800-425-6666 +91-80-2678-8970 800-140-3555 ( 62-21-251-2955 ( 01-881-1444 ( Givat Shmuel : +972-3-531-3900 +39-800-820094 ( ThinkPad : 0120-20-5550 : +81-46-266-4716 English support please 1588-5801 ( +371 7070360 +370 5 278 66 00 +352-360-385-343 ( 1800-88-8558 ( +35621445566...
  • Page 74 +44 (0)1475-555-055 +31-20-514-5770 ( 0800-733-222 ( 001-800-220-1830 ( 8152-1550 ( 206-6047 001-866-434-2080 (Lenovo 0-800-50-866 ( 1800-1888-1426 ( 63-2-995-8420 ( +48-22-878-6999 +351 21 892 7046 ( +4-021-224-4015 : +7 (495) 258 6300 : 8 800 200 6300 1800-3172-888 ( +421-2-4954-5555 +386-1-200-50-60...
  • Page 75 1-800-299-229 ( 00800-4463-2041 ( 08705-500-900 ( 1-800-426-7378 ( 000-411-005-6649 ( 0-800-100-2011 ( : 84-4-843-6675 : 84-8-829-5160...
  • Page 76 ® ThinkPad T500 W500...
  • Page 77 Lenovo Lenovo Lenovo Lenovo 2055, 2089, 4061, 4062 2056, 2241, 4063 2081, 2088, 4058 2082 2083, 2246, 4064 2087, 2247, 4065 2242 2261 © Copyright Lenovo 2008...
  • Page 78 2243 (CRU: Customer Replaceable Unit) Lenovo Self-service CRU Optional-service CRU Self-service CRU Optional-service Lenovo Lenovo Self-service CRU www.lenovo.com/CRUs Lenovo ® ThinkPad T500 W500...
  • Page 79 Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo...
  • Page 80 ® ThinkPad T500 W500...
  • Page 81: Cru)

    Optional-service CRU Self-service Optional-service Self-service CRU Optional-service CRU Lenovo Lenovo Self-service Optional-service v Self-service CRU: v Optional-service CRU: Access Help Lenovo -01 (LLW) (http://www.lenovo.com/CRUs) Self-service CRU Optional-service CRU Access Help → ThinkVantage Access Help CRU URL http://www.ibm.com/jp/domino04/pc/support/Sylphd06.nsf/jtechinfo/SYJ0-0315774 © Copyright Lenovo 2008...
  • Page 82 : Lenovo Access Help (Web (Web Self-service CRU (HDD SSD) Optional-service CRU PCI Express LAN/WiMAX PCI Express ® ThinkPad T500 W500...
  • Page 83 Access Help (Web (Web ® (CRU)
  • Page 84 ® ThinkPad T500 W500...
  • Page 85 1.8 (46 mm) (64 mm) : 15.4 (391 mm) – LCD: 1920 x 1200 1680 x 1050 1280 x 800 – 2560 x 1600 v 94 v UltraNav ( v Fn v ThinkVantage v USB ( © Copyright Lenovo 2008...
  • Page 86 v IEEE 1394 v RJ11 v RJ45 ExpressCard v ExpressCard v ExpressCard Bluetooth ( WiMax v 7-in-1 : 357.5 mm : 255 mm : 29.7 33.5 mm : 3048 m – 2438 m : 5.0°C 35.0°C : 5.0°C 43.0°C – 2438 m ®...
  • Page 87 : 31.3°C 10°C – : 8% – : 5% 65 W (222 Btu/hr) 90 W (307 Btu/hr) ( v 50 60 Hz v AC : 100 240 V AC 50/60 Hz (Li-Ion) – : 10.8 V – : 5.2 AH 7.8 AH (...
  • Page 88 ® ThinkPad T500 W500...
  • Page 89 Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing Lenovo Lenovo Lenovo Lenovo © Copyright Lenovo 2008...
  • Page 90: Electronic Emissions Notices

    (ECCN) EAR E1 Electronic emissions notices The following information refers to ThinkPad T500 and W500, machine type 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, 2261, 4058, 4061, 4062, 4063, 4064, and 4065. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 91: Industry Canada Class B Emission Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment.
  • Page 92: Eu-Emc Directive (2004/108/Ec) En 55022 Class B Statement Of Compliance

    B ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
  • Page 93: Japanese Vcci Class B Statement

    Japanese VCCI Class B statement EU WEEE (WEEE) 2002/96/EC (WEEE) WEEE (Annex) IV (EEE) WEEE http://www.lenovo.com/lenovo/ environment ( CR ( http://www.dtsc.ca.gov/hazardouswaste/perchlorate (...
  • Page 94: Energy Star

    ENERGY STAR ® ENERGY STAR Lenovo ENERGY STAR Lenovo ENERGY STAR ENERGY STAR 4.0 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, 2261, 4058, 4061, 4062, 4063, 4064, 4065 ENERGY STAR ThinkPad ENERGY STAR http://www.energystar.gov (...
  • Page 95 (Windows Vista) (Windows XP) Windows ® Lenovo Wake on LAN Wake on LAN Wake on LAN Wake on LAN Windows Vista → → Windows XP → → →...
  • Page 96 ThinkPad ThinkPad http://www.lenovo.com/ support/jp/ ® ThinkPad T500 W500...
  • Page 97 Lenovo Lenovo Lenovo Care ® ThinkPad Rescue and Recovery ® ThinkVantage ® ThinkLight ® TrackPoint Ultrabay Ultrabay Enhanced ® UltraNav Wake on LAN International Business Machines Corporation Intel Intel Corporation Microsoft Windows Windows Vista Microsoft Corporation © Copyright Lenovo 2008...
  • Page 98 ® ThinkPad T500 W500...
  • Page 99 Access Help electronic emissions 80 FCC statement 80 ThinkPad (CRU) 71 (SSD) 39 © Copyright Lenovo 2008...
  • Page 100 CRU ( PC-Doctor 13, 15 for Windows 13 Rescue and Recovery 2, 39 Rescue and Recovery ThinkPad ThinkPad ThinkVantage 1, 2 Access Help 1, 11, 15 BIOS Setup Utility 12 ® ThinkPad T500 W500...
  • Page 102 : 44C9827 Printed in China (1P) P/N: 44C9827...

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