Page 1 MODEL FO-DC500 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending and Receiving Documents 3. Network Scanner Option 4. Network Printer Option 5. Making Copies 6. Special Functions 7. Optional Settings 8. Printing Lists and Reports 9. Maintenance 10. Troubleshooting...
Page 2 Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.
Page 3: Introduction
Introduction Welcome, and thank you for choosing a SHARP facsimile machine. The features and specifications of the system are shown below. Automatic dialling Conventional Auto Dialling: Rapid Key Dialling: 59 numbers Speed Dialling: 100 numbers Personal Auto Dial Books: 20 books...
Page 4 Paper capacity 250 sheets (80 g/m (500-sheet cassette available as option) Compression scheme MMR, MR, MH, Sharp (H2), JBIG Applicable telephone line Public switched telephone network Compatibility ITU-T (CCITT) G3 mode, Super G3 mode Printing resolution Horizontal: 16 lines/mm Vertical: 15.4 lines/mm...
Page 5: Important Safety Information
Approx. 14.2 kg (Not including supplies, paper tray or attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
Page 6 • Unplug the machine from the telephone socket and then the power outlet and consult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odors, smoke, or unusual noises.
Page 7 WARNING NOTICE: NO calls can be made to or from this fax machine during a mains power failure. WARNING: Australian Communications Authority (ACA) regulations state that no unauthorised changes or modifications to this equipment are permitted. Note: Complies with ACA standard AS/NZS3548 regarding emission of electromagnetic interference.
Page 8: Table Of Contents
Table of Contents Introduction Important safety information ....... . 3 Table of Contents A Look at the Operation Panel 1.
Page 9 Table of Contents Storing Network Scanning Destinations ..... . 75 Scan to E-mail Setup ........78 Scan to E-mail Using the E-mail Key .
Page 10 Table of Contents Replacing the Verification Stamp ......186 10. Troubleshooting Problems and Solutions ....... . . 187 Messages and Signals .
Page 11: A Look At The Operation Panel
A Look at the Operation Panel Upper panel DOCUMENT COMMUNICATION SYSTEM HALF TONE ALARM STANDARD TONER FINE LINE IN USE SUPER FINE Network DATA ULTRA FINE ON LINE CONTRAST RESOLUTION ON LINE Display This displays messages and prompts to help you operate the machine. The backlight turns on whenever a key is touched, and then automatically turns off after a preset time if no further operations are performed.
Page 12 ON LINE light When this light is on, the machine can receive data (print jobs) over the network. The light is turned on or off with the ON LINE key. (Only available when the network printer option is installed). CONTRAST key Press this key to adjust the contrast before sending or copying a document.
Page 13 Middle panel (Rapid Key pad) Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / = A / | SYMBOL G / { H / } J / [ K / ]...
Page 14 TIMER key Press this key to set a fax operation to be performed automatically at a later time. COVER SHEET key Press this key to include a cover sheet when sending a fax. LIFE key START/ Press this key, followed by , to check the total number of pages printed ENTER STOP...
Page 15 Lower panel MENU JOB STATUS DUPLEX SCAN PRIORITY BROADCAST COPY/HELP PERSONAL BOOK SPEED DIAL START/ ENTER PQRS WXYZ REDIAL STOP SPEAKER DOWN JOB STATUS key Press this key to display the FAX STATUS screen, which shows information on the fax job that is currently in progress. If the network printer option is installed, the NETWORK PRINT STATUS screen showing information on current printer activity will appear following the FAX STATUS screen (note that “IDLE”...
Page 16 PERSONAL BOOK Press this key to use or store an auto-dial number in a personal book. If the book has a passcode, enter the passcode; otherwise, select the book with START/ and press ENTER SPEED DIAL key Press this key to dial a Speed Dial number. MENU key Press this key to select special functions and settings.
Page 17: Installation
1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. If any are missing, contact your dealer. Power cord Telephone ADF exit tray Drum Toner line cord cartridge cartridge Paper size Adaptor Operation Received Rapid Key labels manual...
Page 18: Connections
Connections Connections Connecting the power cord Connect the female end of the power cord to the machine as shown. Insert the male end into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet. Important! The machine requires its own dedicated power outlet. The power outlet must not be shared with any other devices.
Page 19: Connecting The Telephone Line Cord
Connections Connecting the telephone line cord Insert one end of the telephone line cord into the adaptor. Insert the other end of the line cord into the socket on the back of the machine marked TEL. LINE. Plug the adaptor into the telephone socket on the wall. Note: The machine is set for touch-tone dialling.
Page 20 Connections Attaching the ADF exit tray Insert the protrusion on the right side of the machine into the hole in the right ➊ side of the ADF exit tray , then bend the tray slightly and insert so that the protrusion on the left side of the machine goes into the hole on the left side of ➋...
Page 21: Verification Stamp Option
Verification Stamp Option Attaching the received document tray Slide the received document tray into the machine as shown. When it stops, lift the end slightly and push in so that the tray locks into place. Important! The received document tray must be attached for the machine to operate properly.
Page 22: Installing The Print Cartridges
Installing the Print Cartridges Installing the Print Cartridges Follow the steps below to install or replace the toner and drum cartridges. ♦ The initial starter toner cartridge included with the machine can print approximately 3000 A4-size pages (4% coverage of each page; continuous printing).
Page 23 Installing the Print Cartridges If you are replacing the drum cartridge, remove the old cartridge and dispose of it according to local regulations. Remove the new drum cartridge from its packaging. Insert the drum cartridge into the print compartment. • BLUE Caution! Excessive exposure to light will damage the drum cartridge.
Page 24 Installing the Print Cartridges Hold the toner cartridge by the handle and insert it into the print compartment. • Make sure the toner cartridge clicks BLUE into place. • The handle can be left standing up. GREEN Close the print compartment cover. LIFE Reset the drum counter by pressing (flip up the Rapid Key...
Page 25 REPLACE TONER will appear in the display. Printing will no longer be possible. Use the following replacement toner cartridge: Sharp FO-59DC toner cartridge Hint: When the toner cartridge nears empty, try taking it out of the machine and shaking it.
Page 26: Loading Printing Paper
Loading Printing Paper Loading Printing Paper You can load up to 250 sheets of A4 paper (80 g/m ) in the paper tray. ♦ A paper cassette is available as an option. Up to 500 sheets of A4 paper can be loaded in the paper cassette.To have the cassette installed, consult your dealer.
Page 27 Loading Printing Paper Squeeze the paper guide and move it to match the length of the paper you are loading. An “A4” paper size label can be attached here Replace the received document tray. • The received document tray must be attached for the machine to operate properly.
Page 28 Loading Printing Paper Squeeze the paper guide and pull up to move it to the appropriate holes for the length of the paper. Push the guide down into the holes. Place a stack of paper in the cassette, print side up. •...
Page 29: Entering Your Name And Fax Number
Entering Your Name and Fax Number Entering Your Name and Fax Number To have your name and fax number automatically appear at the top of each fax page you send, follow the steps below to program this information. Display: MENU Press and then MENU MODE...
Page 30 Entering Your Name and Fax Number Flip the Rapid Key overlay down (if it is up), and enter your name by pressing the appropriate letter keys as shown below. (Max. of 24 characters.) Example: SHARP = H / } A / | P / =...
Page 31: Setting The Date And Time
Setting the Date and Time Setting the Date and Time The date and time appear in the display, in reports, and at the top of each page you transmit. Set the date and time by pressing the keys on the operation panel as shown below.
Page 32 Setting the Date and Time Enter the year (four digits). Example: 2003 Enter a two-digit number for the hour (“00” to “23”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 START/ Press to start the clock. ENTER STOP Press...
Page 33: Volume Adjustment
Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using Speaker SPEAKER Press Display: Press to select the ONHOOK DIAL MODE desired volume level. SPEAKER VOLUME HIGH ONHOOK DIAL MODE SPEAKER VOLUME MIDDLE ONHOOK DIAL MODE SPEAKER VOLUME SPEAKER Press...
Page 34 Volume Adjustment Ringer Display: Press the to select the RINGER VOLUME desired volume level. (Make sure HIGH SPEAKER has not been pressed.) • The ringer will ring once at the selected level, and then the date and time will reappear in the display. RINGER VOLUME MIDDLE RINGER VOLUME...
Page 35: Sending And Receiving Documents
2. Sending and Receiving Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: 279 mm Minimum Maximum...
Page 36 Transmittable Documents Maximum scanning area The area of the document that the machine can scan is slightly smaller than the actual document size. Any letters or graphics outside this area will not be scanned. Maximum scanning width: 256 mm Maximum scanning length: The length of the document minus 4 mm from the top and bottom of the document.
Page 37: Loading The Document
Loading the Document Loading the Document Up to 50 A4-size (20 B4-size) pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. ♦ If you need to send or copy more than 50 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
Page 38: Adjusting The Resolution And Contrast
Adjusting the Resolution and Contrast Adjust the resolution and/or contrast settings (if desired) and then dial the receiving machine as explained in the following sections. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.
Page 39 Adjusting the Resolution and Contrast RESOLUTION To adjust the resolution setting, press one or more times until the indicator light next to the desired setting comes on. HALF TONE STANDARD RESOLUTION FINE SUPER FINE ULTRA FINE Contrast The machine has three contrast settings. The default setting is AUTO. AUTO Use AUTO for normal documents.
Page 40: Sending A Fax By Normal Dialling
Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling SPEAKER With Normal Dialling, you press and then dial by pressing the numeric keys. ♦ Normal Dialling allows you to listen to the line through the speaker to make sure the other fax machine is responding.
Page 41: Using The Redial Key
Sending a Fax by Normal Dialling START/ Wait for the connection. When you hear a fax tone, press on the ENTER machine. • If a person answers and you are using an extension phone, ask them to START/ press their Start key. When you hear the fax tone, press on your ENTER machine.
Page 42: Programming Auto-Dial Numbers
Programming Auto-Dial Numbers Programming Auto-Dial Numbers You can dial a fax number by simply pressing a Rapid Key, or by pressing SPEED DIAL and entering an abbreviated Speed Dial number. To use a Rapid Key or Speed Dial number, you must first program the full fax number in the Rapid Key or Speed Dial number.
Page 43 Programming Auto-Dial Numbers DESTINATION SETTING START/ Press . Make sure that SET is 1=SET ENTER 2=CLEAR selected. DESTINATION SET START/ Press PRESS RAPID OR SPEED ENTER To program a Rapid Key number, press the Rapid Key that you wish to use.
Page 44 Programming Auto-Dial Numbers Enter the name of the party by pressing the letter entry keys (max. of 20 characters). (Make sure the Rapid Key overlay is flipped down.) Example: SHARP = H / } A / | P / =...
Page 45 Programming Auto-Dial Numbers STOP Return to Step 5 to program another number, or press repeatedly to return to the date and time display. • If you programmed a Rapid Key number, you can write the name of the party on the label above the Rapid Key. Chain Dialling for area and access codes You can also program an area code or access code in a Rapid Key or Speed Dial number using the above programming procedure.
Page 46: Clearing Auto-Dial Numbers
Programming Auto-Dial Numbers Editing auto-dial numbers To make changes in a number previously stored, repeat the programming procedure. Select the Rapid Key or Speed Dial number for which you want to make changes in Step 5, and then change the number(s) and/or name(s) when they appear in the display (Steps 7 and 9).
Page 47 Programming Auto-Dial Numbers To clear a Rapid Key, press the Rapid Key. SPEED DIAL To clear a Speed Dial number, press and then enter the number START/ with the numeric keys. (If you enter less than three digits, press ENTER complete the entry.) START/ Press...
Page 48: Sending A Fax By Automatic Dialling
Sending a Fax by Automatic Dialling Sending a Fax by Automatic Dialling Dual Access The machine features full dual access, which means that you can load a document and dial by automatic dialling even when the machine is occupied with another job. After you dial, your document will be immediately scanned into memory and then transmitted once all previously stored jobs have been completed.
Page 49: Rapid Key Dialling
Sending a Fax by Automatic Dialling Rapid Key Dialling If the number you want to dial has been programmed in a Rapid Key, you can dial it by pressing the Rapid Key. Load the document(s). SEND READY will appear in the display.
Page 50: Speed Dialling
Sending a Fax by Automatic Dialling Speed Dialling If the number you want to dial has been programmed in a Speed Dial number, SPEED DIAL you can dial it by pressing and then entering the Speed Dial number. Load the document(s). SEND READY will appear in the display.
Page 51: Direct Keypad Dialling
Sending a Fax by Automatic Dialling Direct Keypad Dialling START/ You can also enter a full number with the number keys and then press ENTER to begin dialling. Load the document(s). (Note: If desired, you can load the document after dialling in Step 2, below.) SEND READY will appear in the display.
Page 52: Searching For An Auto-Dial Number
Sending a Fax by Automatic Dialling Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have programmed a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it START/ and transmit the loaded document by simply pressing ENTER...
Page 53: Chain Dialling
Sending a Fax by Automatic Dialling • If no numbers have been stored under the entered letter, NOT FOUND will appear. • If multiple fax numbers (or e-mail addresses) have been stored under a name, press to display the fax numbers and then press to select the desired fax number (or e-mail address).
Page 54 Sending a Fax by Automatic Dialling Checking the status of the current job The display normally shows the date and time and prompts related to operations you are performing. To check and see what number the machine is currently calling or transmitting to, or what number the machine is currently receiving a JOB STATUS document from (if this information is available), press .
Page 55 Sending a Fax by Automatic Dialling Press to scroll through the list of jobs. To cancel a job, press to select the job, press , and START/ then press ENTER STOP When you have finished checking the list, press twice to return to the date and time display.
Page 56: Automatic Redialling
Sending a Fax by Automatic Dialling Automatic redialling If you use automatic dialling (including Direct Keypad Dialling) and the line is busy, the machine will automatically redial the number. The machine is set at the factory to make 2 redialling attempts at intervals of 5 minutes. To cancel automatic redialling, cancel the job as explained in Checking and cancelling stored transmission jobs on page 52.
Page 57: Creating And Using Personal Books
Creating and Using Personal Books Creating and Using Personal Books Personal books can be created that allow inviduals to program Rapid Key and Speed Dial numbers for their own personal use. Up to 20 books can be created. ♦ Up to 59 Rapid Key numbers and 16 Speed Dial numbers can be programmed in each personal book.
Page 58 • This number will identify the personal book. Enter a name for the personal book by pressing the letter entry keys. (Make sure the Rapid Key overlay is down.) Example: SHARP = H / } A / | Caps Lock...
Page 59 Creating and Using Personal Books If the network scanner option is not installed, this completes the STOP procedure. Press repeatedly to return to the date and time display. If the network scanner option is installed, press the letter keys to enter the sender’s name that will appear when you send a document to an e- mail recipient from the book.
Page 60 Creating and Using Personal Books Using a personal book To program or use a Rapid Key or Speed Dial number in a personal book, you must first open the book. Follow these steps: Display: PERSONAL BOOK Press SELECT PERSONAL BOOK KEY OR PASSCODE The display briefly shows the Enter the 4-digit passcode of your...
Page 61 Creating and Using Personal Books ♦ Poll one or more fax machines using Rapid Keys and Speed Dial numbers from your book (see page 138). ♦ Set up a timer operation using a Rapid Key or Speed Dial number from your book (see page 146).
Page 62 Creating and Using Personal Books Clearing a book Note: Before you can clear a personal book, you must clear all Rapid Keys, Speed Dial numbers, Group Keys, and Program Keys that are in the book. If a transmission or timer operation is pending that uses a number in a book, the book cannot be cleared until the operation is completed or cancelled.
Page 63: Cover Sheet
Cover Sheet Cover Sheet You can have the machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver’s name and number if a Rapid Key or Speed Dial number is used, the sender’s name and number, and the total number of pages.
Page 64 Cover Sheet COVER SHEET Press . (Flip up the Rapid Key overlay if it is down.) • The display will briefly show COVER SHEET MODE ENTERED and then revert to SEND READY. STOP • To cancel the cover sheet selection, press Dial the receiving party and transmit the fax.
Page 65: Batch Page Numbering
Batch Page Numbering (Page Batch Page Numbering (Page Counter) You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
Page 66: Receiving Faxes
Receiving Faxes Receiving Faxes The machine has two modes for receiving faxes: AUTO mode: Select this mode when you only want to receive faxes on the line connected to the machine. The machine will answer all calls automatically and receive incoming faxes.
Page 67: Using Auto Reception Mode
Receiving Faxes Using AUTO Reception Mode In AUTO reception mode, the machine automatically answers all calls on one ring and receives incoming faxes. ♦ You can change the number of rings on which the machine answers calls by changing Option Setting 2 (see page 172). ♦...
Page 68: Substitute Reception To Memory
Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when the machine runs out of paper or toner, or a paper jam occurs, incoming faxes will be received to memory. Confidential faxes (see page 134) are also received to memory. When you have received a fax to memory, FAX RCVD IN MEMORY will appear in the display, along with NO PAPER, REPLACE TONER, or PAPER JAM.
Page 69: Network Scanner Option
3. Network Scanner Option Introduction The FO-NS2 Network Scanner Expansion Kit allows you to scan a document and directly transmit the image to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or computer desktop on your network (Scan to Desktop).
Page 70 Introduction Steps required for setup The following steps are necessary to use the network scanner option. The steps must be completed in the order shown. 1. Your dealer must install the FO-LN1 network interface kit and the FO-NS2 network scanner kit, and enter the network scanner product key. The machine must be connected to the network.
Page 71: Setting The Ip Address
Setting the IP Address Setting the IP Address Once your dealer has installed the network scanner option and the machine is connected to the network, the network administrator or administrator of the machine should use the following procedure to set the IP address of the machine.
Page 72 Setting the IP Address If the machine will receive an IP address automatically from a DHCP server, make sure that “YES” is selected (this will enable DHCP). If the machine will be assigned a permanent IP address, press to select “NO”. START/ Press ENTER...
Page 73 Setting the IP Address Wait while the machine writes the setting to the NIC board (“DO NOT POWER DOWN” will appear in the display). When the display changes to “OK”, turn off the power of the machine and then turn it back on to make the new settings take effect.
Page 74: Printing Out The Network Settings
Printing out the Network Settings Printing out the Network Settings You can print lists showing the current network settings and network interface board settings. ♦ To check the IP address of the machine, select PRINT NETWORK SETTINGS in Step 3 below. Display: MENU Press...
Page 75: Mail Server And Dns Server Settings
Mail Server and DNS Server Settings Mail Server and DNS Server Settings Settings for your E-mail server and DNS server must be configured in order to use the network scanner function. To configure the settings, access the machine's Web page from a computer that is connected to the same network as the machine.
Page 76: Setting Passwords
To enable password protection, click Passwords in the Web page menu and select the “Enable Password Protection of this Web Site” checkbox. The passwords for “User” and “admin” are both initially set to “Sharp”. If you wish to change a password, enter “Sharp” in Old Admin Password, and then enter the new password under User Password or Admin Password.
Page 77: Storing Network Scanning Destinations
Storing Network Scanning Destinations Storing Network Scanning Destinations Network scanning destinations can be stored in Rapid Keys and Speed Dial numbers. The Rapid Keys and Speed Dial numbers can be in a personal book or in the COMMON book. ♦ Scan to E-mail can be performed by manually entering the destination e- mail address at the time of transmission, or by using a Rapid Key or Speed Dial number.
Page 78 Storing Network Scanning Destinations Storing destinations in the Web page To store a destination, click the desired destination type (E-mail, FTP, or Fax) under Destination Management in the Web page menu. In the Destination Management page, enter the destination name and select a personal address book or the COMMON book.
Page 79 Storing Network Scanning Destinations Scan to FTP (Hyperlink) When using Scan to FTP to send an image to an FTP server, you can also have notifications automatically sent by e-mail to selected recipients informing them that the image has been posted on the server. The e-mail will contain a hyperlink to the image file on the server, allowing the recipients to open the file by simply clicking on the hyperlink (unless the FTP server requires a password).
Page 80: Scan To E-Mail Setup
Scan to E-mail Setup Scan to E-mail Setup To use the Scan to E-mail function, the subject and sender information (name and e-mail address) that appear when an image is sent to an e-mail recipient must be entered, and the file format for the scanned image must be selected. (Note: The file format set in this procedure does not apply to Scan to E-mail using a Rapid Key or Speed Dial number.) ♦...
Page 81 Scan to E-mail Setup Enter the e-mail subject by pressing the letter entry keys (max. of 60 characters). (Make sure the Rapid Key overlay is flipped down.) Q / ! W / " E / # R / $ T / % Y / &...
Page 82 Scan to E-mail Setup Press the letter keys to enter your e-mail address (see Step 5). SCAN TO E-MAIL SET-UP START/ Press ENTER 1:E-MAIL SUBJECT 2:E-MAIL SENDER • Make sure that FILE FORMAT is 3:FILE FORMAT selected. FILE FORMAT SETTING START/ Press ENTER...
Page 83: Scan To E-Mail Using The E-Mail Key
Scan to E-mail Using the E-mail Key Scan to E-mail Using the E-mail Key Use the e-mail key when you wish to manually enter the e-mail address of a recipient for Scan to E-mail. The scanned image will be sent as an e-mail attachment.
Page 84 Scan to E-mail Using the E-mail Key START/ Press ENTER 1:START SCANNING If you wish to enter a message, your 2:FROM name, or your return e-mail address, or select the file format for the document, 3:FILE FORMAT press (If you wish to use the default settings 4:MESSAGE you entered on page 78 and do not NO MESSAGE...
Page 85: Sending An Image Using A Rapid Key Or Speed Dial Number
Sending an Image Using a Rapid Key START/ Press . The document is scanned and transmitted. ENTER Sending an Image Using a Rapid Key or Speed Dial Number Sending an image using a Rapid Key Use this procedure to scan a document and send the image to an E-mail, FTP, or Desktop destination that has been stored in a Rapid Key.
Page 86 Sending an Image Using a Rapid Key or Speed Dial Number If the destination is an e-mail 1:START SCANNING destination and you wish to enter a 2:FROM message, or change the sender name or e-mail address, or select the file 3:FILE FORMAT format for the document, press 4:MESSAGE...
Page 87 Sending an Image Using a Rapid Key Sending an image using a Speed Dial number Use this procedure to scan a document and send the image to an E-mail, FTP, or Desktop destination that has been stored in a Speed Dial number. Important: To use this procedure, the setup procedures outlined on page 67 must be completed.
Page 88 Sending an Image Using a Rapid Key or Speed Dial Number If the destination is an e-mail 1:START SCANNING destination and you wish to enter a 2:FROM message, your name, or your return e- mail address, or select the file format 3:FILE FORMAT for the document, press 4:MESSAGE...
Page 89 Sending an Image Using a Rapid Key Storing an e-mail address in a Rapid Key or Speed Dial number This section explains how to store e-mail addresses in Rapid Keys and Speed Dial numbers using the operation panel of the machine. This will allow you to send documents to e-mail recipients without having to manually enter the e- mail address each time.
Page 90: Sending An Image Using A Rapid Key Or Speed Dial Number
Sending an Image Using a Rapid Key or Speed Dial Number To program a Rapid Key number, press DESTINATION SET the Rapid Key that you wish to use. (To SELECT DESTINATION TYPE select Rapid Keys 40 through 59, flip 1=FAX up the Rapid Key overlay.) 2=E-MAIL To program a Speed Dial number,...
Page 91 Sending an Image Using a Rapid Key Enter the name of the party by pressing the letter entry keys (max. of 20 characters). (Make sure the Rapid Key overlay is flipped down.) DESTINATION SET START/ Press ENTER SELECT FILE FORMAT 1=TIFF-G4 2=TIFF-G3 3=TIFF-NO COMPRESSION...
Page 92: Installing The Network Scanner Software
Network Scanner Tool Note: Sharpdesk can be installed and used in 5 computers. If you need to install Sharpdesk in more than 5 computers, please contact your Sharp dealer. Software Programs For detailed information on each of the software programs, please refer to the user's guides on the CD-ROM.
Page 93 Installing the Network Scanner Software ♦ Saved in a folder. ♦ Passed to an application set in the Network Scanner Tool. ♦ Sent as e-mail. ♦ Saved in Sharpdesk. User's Guides for Software Programs The Manual folder in the CD-ROM contains the Sharpdesk Installation Guide, Sharpdesk User's Guide, and Network Scanner Tool User's Guide.
Page 94: Installing The Software Programs
Installing the Network Scanner Software Installing the software programs Note the following when installing the software programs from the CD-ROM: ♦ Be sure to check the system requirements for installation of each of the software programs in the user's guides and on the information screen during installation.
Page 95 The FO-DC500 is referred to as “Copier” in the windows of the setup wizard. When the Sharp Network Scanner Tool Setup Wizard appears, click OK after confirming that the FO-DC500 is connected to the network. Follow the on- screen instructions to complete the setup.
Page 96 Network Scanner Tool is shipped with 3 pre-defined sets of instructions called Process Definitions if you install both Sharpdesk and Network Scanner Tool. The “Process Definition Prefix” that was set in Step 2 appears in the name of each process (“Sharp” is used for the prefix in the examples below).
Page 97 Installing the Network Scanner Software - Convert By OCR (Rapid Key or Speed Dial name: Sharp-OCR) Converts a scanned file to an editable document. - Send Email (Rapid Key or Speed Dial name: Sharp-Email) Launches your default e-mail application so the file can be e-mailed.
Page 98 Installing the Network Scanner Software When the completion message appears, click Finish. The "Search Setup Wizard" will appear next. Follow the on-screen instructions to create an index database. For more information, see the Sharpdesk Installation Guide and Sharpdesk User's Guide. Uninstalling a program You can uninstall the software with “Add/Remove Programs”...
Page 99: Network Printer Option
Note that the printer cannot be directly connected to a computer using a parallel cable. The printer must be connected to the network through the FO-LN1 network interface kit. ♦ If you plan on moving the printer, contact your Sharp dealer.
Page 100: Installing The Printer Driver
Installing the Printer Driver Installing the Printer Driver The SHARP PCL XL printer driver printer driver is provided in the CD-ROM in the FO-NP1 printer kit. This driver must be installed in every computer that uses the printer. Important: The printer driver cannot be installed unless the FO-NP1 Printer Expansion Kit and FO-LN1 LAN interface have been installed in the machine and the machine is ready for use as a network printer.
Page 101 Installing the Printer Driver Network types There are two types of networks, a peer to peer network where you print directly to the printer without going through a server, and a client-server network where you print through a server. Follow the appropriate instructions below for your operating system and your network type to install the printer driver.
Page 102 Installing the Printer Driver Select “Create a new port” and select “Standard TCP/IP Port” from the list. Click Next. The “Add Standard TCP/IP Printer Port Wizard” will appear. Click Next. Enter the IP address of the printer (the port name is filled in automatically). •...
Page 103 Installing the Printer Driver Select Custom and then click the Settings button. The ”Configure Standard TCP/IP Port Monitor” window will appear. Select LPR for the protocol, and enter any name for the queue name. Click OK.
Page 104 Installing the Printer Driver Click the Next button. Check your settings and then click the Finish button. The Add Printer Wizard will display a list of printer models and manufacturers. Click the Have Disk button. Insert the PRINTER UTILITIES CD-ROM into your CD-ROM drive. If the “Readme First”...
Page 105 Installing the Printer Driver Follow the instructions on your screen. When the “Printer Sharing” window appears, select Share as. If you would like to change the name, enter a new name (this must be 8 characters or less to allow sharing with Windows 98/Me computers).
Page 106 Installing the Printer Driver Windows NT Server The first step is to install Microsoft TCP/IP Printing. Click the Windows Start button, point to Settings, and then click on Control Panel. In the Control Panel window, double-click Network to open the Network window.
Page 107 Installing the Printer Driver Insert your Windows NT Server 4.0 CD-ROM into your CD-ROM drive. Make sure the correct path is entered and click the Continue button. Follow the instructions on your screen to install the component. When finished, restart Windows. The next step is to install the printer driver using the Add Printer Wizard.
Page 108 Installing the Printer Driver Click the Close button in the Printer Ports window. Make sure the new port is selected in the list of ports and then click the Next button. The Add Printer Wizard will display a list of printer models and manufacturers. Click the Have Disk button.
Page 109 Installing the Printer Driver Follow the instructions on your screen. When the following window appears, select Share. If you would like to change the Share name, enter a new name (this must be 8 characters or less to allow sharing with Windows 98/Me computers).
Page 110 Installing the Printer Driver Click the Windows Start button and then click Run. Type Q:\Setup.exe (substitute the letter of your CD-ROM drive for “Q”) and then click the OK button. The “Readme First” window will appear. Read the text and then click Next. Select User Tools and click Next.
Page 111 Installing the Printer Driver Using Add Printer The following procedure is used in all supported operating systems. Open the Printers folder in Windows (click the Start button, point to Settings, and select Printers; the exact steps may vary depending on your operating system).
Page 112 Step 3 (follow all steps of the procedure as indicated). When the installation is completed, open the Printers window. Two Sharp printer icons will appear, one for a local printer and one for a network printer. Delete the icon for a local printer.
Page 113 Installing the Printer Driver Windows 98/Me Before installing the printer driver in Windows 98/Me, you must first install the IP Peer-to-Peer Redirector. The IP Peer-to-Peer Redirector is installed from the CD-ROM in the FO-LN1 network interface kit. Follow these steps to install the IP Peer-to-Peer Redirector and then the printer driver.
Page 114 Installing the Printer Driver Select Local Printer and click Next. The Add Printer Wizard will display a list of printer models and manufacturers. Click the Have Disk button. Insert the PRINTER UTILITIES CD-ROM into your CD-ROM drive. If the “Readme First” window appears, click Cancel to close the window. Enter the path Q:\Option\English\9x_pclxl (substitute the letter of your CD-ROM drive for “Q”) and click the OK button.
Page 115 From the Windows desktop, click on the Start button. Point to Settings and then click on Printers. Right click on the Sharp printer icon and then click on Properties. Click on Print Test Page. Follow the instructions on the screen to print the test page.
Page 116: Setting Up Status And Alert Messages
Setting Up Status and Alert Messages Setting Up Status and Alert Messages You can set up the machine to automatically send status and alert messages by e-mail to specified recipients. ♦ Status messages are sent on a regular basis (you can select the schedule), and let you know the number of pages that have been printed for copying and for network printing (the print count includes received faxes and lists printed from the operation panel of the machine).
Page 117 Setting Up Status and Alert Messages Next, click Status Message Parameters in the Web page menu. Enter the e- mail addresses to which status messages are to be sent, and select the schedule (1 or 2) for sending status messages. Schedules 1 and 2 can be set up at the bottom of the page.
Page 118: Printing From A Computer
If you wish to make permanent changes, open the Printers folder in Windows, right- click on the Sharp printer icon, and select Properties (Windows NT: Document Defaults, Windows 2000/XP: Printing Preferences) from the...
Page 119: Cancelling A Print Job
Printing from a Computer Cancelling a print job Follow the steps below to cancel a print job. ♦ If there is a problem with a print job that is sent to the machine (for example, the machine does not have the paper size specified for the job) the ALARM light on the machine will come on.
Page 120: Opening The Printer Driver
Click the Properties, Setup, or Printer button in the Print dialog box (the name of the button varies depending on the application). The properties of the SHARP FO-DC Series printer driver will appear. Select the desired settings on each tab.
Page 121: Printer Driver Settings
Printer Driver Settings Printer Driver Settings The print settings that can be selected in the Paper, Page Layout, Quality, and Options tabs of the printer driver are described below. Paper tab Paper Size Select the paper size to be used for printing. If the paper size set in the application is different from this setting, the paper size in the application normally takes precedence.
Page 122 Printer Driver Settings Paper Source Select the paper source to be used. When Auto Select is selected, the source which contains the same size of paper as the paper size setting is automatically selected. If a specific source is selected, paper is drawn from that source regardless of the paper size setting.
Page 123 Printer Driver Settings Page Layout tab N-up N-up allows multiple document pages (where N is the number of pages) to be printed on a single sheet of paper by reducing each page. Selections are Off, 2-up, 4-up, 9-up and 16-up. Limitation: When any of the following settings are selected, the N-up function cannot be used.
Page 124: Quality Tab
Printer Driver Settings First Page Only Select this checkbox to print the Watermark on the first page only. Edit Watermark Click the Edit Watermark button to open the “Edit Watermark” window. This window lets you modify, add, or delete a Watermark. XY Image Shift This setting lets you shift the position of the image on the paper.
Page 125: Options Tab
Printer Driver Settings Use Printer True Type Font Set this checkbox to use the True Type fonts that are resident in the printer. When this checkbox is not selected, printing will take place using fonts downloaded from the computer. Limitation: When the All Raster setting is selected, this function cannot be used.
Page 126: Making Copies
5. Making Copies Your machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling the machine to double as an office copier. ♦ You can perform all steps of a copy job even when the machine is busy printing other copy jobs, or when it is printing a received fax after the line has been disconnected.
Page 127 Making Copies Select MULTI if you do not want the copies sorted, or SORT if you want the copies sorted (press Originals Example of three copies each of three originals Not sorted Sorted (MULTI COPY) (SORT COPY) START/ Press to begin copying. ENTER Checking and cancelling copy jobs in memory You can display the status of copy jobs in memory by following the steps...
Page 128 Making Copies Press to scroll through the list of jobs. To cancel a job, press to select the job, press , and START/ then press ENTER STOP When you have finished checking the list, press twice to return to the date and time display.
Page 129: Special Functions
6. Special Functions Broadcasting The Broadcasting function allows you to send the same fax to as many as 179 destinations in a single operation. First load the document, then enter the numbers of the receiving machines. The document will be automatically transmitted to each destination.
Page 130 Broadcasting Select the destinations using any of the following methods. (Note for network scanner option: Fax destinations and e-mail destinations cannot be mixed together.) • Press a Rapid Key. SPEED DIAL • Press and enter a Speed Dial number. (If you enter less than 3 START/ digits for the number, press to complete the entry.)
Page 131: Broadcasting Using A Group Key
Broadcasting Display when network If you are sending the document to e- scanner option is installed: mail destinations, the display at right 1:START SCANNING will appear to let you adjust the e-mail 2:FROM settings. To adjust a setting, press to select the setting and 3:FILE FORMAT START/ then press...
Page 132 Broadcasting Press the appropriate Group Key. If the Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / = A / | SYMBOL G / { H / }...
Page 133 Broadcasting GROUP ENTRY MODE START/ Press ENTER 1=SET 2=CLEAR Make sure that “SET” is selected and GROUP SET PRESS GROUP KEY START/ then press ENTER (To clear a Group Key, select CLEAR START/ and then press ENTER Press any Rapid Key not already Q / ! W / "...
Page 134 Broadcasting Enter the destinations using any of the following methods. (Note for network scanner option: Fax destinations and e-mail destinations cannot be stored together in the same Group Key.) • Press a Rapid Key. • SPEED DIAL Press and enter a Speed Dial number. (If you enter less than 3 START/ digits for the number, press to complete the entry.)
Page 135: Confidential Operations
♦ Confidential transmission is only possible when the receiving machine is a Sharp model with confidential reception capability. ♦ To use this function, your name and fax number (OWN PASSCODE) must be entered in your machine as explained on page 27.
Page 136: Confidential Reception
Confidential Operations If the receiving machine has multiple confidential mailboxes, enter the appropriate mailbox number with the numeric keys (this step is required for machines with multiple mailboxes). If the receiving machine doesn’t have multiple mailboxes, go directly to Step 5. START/ Press ENTER...
Page 137 Press ENTER Enter a name for the mailbox (max. of 20 characters) by pressing the letter entry keys (make sure the Rapid Key overlay is down). Example: SHARP = A / | H / } P / = Caps Lock R / $ •...
Page 138 Confidential Operations START/ Press ENTER Note: After entering the passcode, the machine will print it out for your records. If you forget the passcode and have kept no record, contact your Sharp dealer. Clearing a passcode Display: CONFIDENTIAL Press (flip up the Rapid Key Z/<...
Page 139 Confidential Operations Printing out received documents When you have received a confidential document, RCVD CONF. FAX will appear in the display. Print out the Confidential Reception List as explained on page 180 to see which mailbox has received the document, and then follow the steps below to print out the document.
Page 140: Polling
Polling Polling Polling allows you to call another fax machine and have it send a document to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission. You can use your machine to both poll and be polled by others. Polling others To poll another fax machine, follow the steps below.
Page 141 Polling • Enter a full fax number with the numeric keys (max. 60 digits) and then START/ press . (Note: A maximum of 20 full fax numbers can be entered. ENTER Less can be entered if a large number of programs, timer operations, and/ or group keys have been stored.) Note: If you need to delete a destination, press to select the...
Page 142 Polling Load the document. Make sure the reception mode is set to AUTO (see page 64). Display: MENU Press and then MENU MODE until MEMORY POLL MODE is selected 4:OPTIONAL SETTING in the display. 5:PROGRAM/GROUP MODE 6:SERIAL POLLING MODE 7:MEMORY POLL MODE MEMORY POLLED MODE START/ Press...
Page 143 Polling START/ unlimited number of times, and then press ENTER If another document has already been stored, make sure that APPEND is START/ selected and then press ENTER RESOLUTION CONTRAST Press and/or to adjust the resolution and contrast if START/ desired, and then press ENTER START/...
Page 144: Polling Security
Note: System and ID numbers can only be used if the other fax machine is also a Sharp machine. Turning Polling Security on and off Polling Security is turned on or off with Option Setting 8 as explained on page...
Page 145 Polling Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine’s list of permitted numbers. Display: MENU Press and then MENU MODE until ENTRY MODE is selected in the 1:RECEIVE MODE display.
Page 146 Polling Programming and clearing a System number One 4-digit System number can be programmed in your machine for giving and receiving polling permission. Polling will take place if your System number matches the other fax machine’s System number or one of its ID numbers. Display: MENU Press...
Page 147 Polling Storing and clearing ID numbers for polling permission Up to five 4-digit ID numbers can be programmed in your machine for giving and receiving polling permission. Polling will take place if one of your ID numbers matches the other fax machine’s System number. Display: MENU Press...
Page 148: Timer Operations
Timer Operations Timer Operations The Timer function allows you to store a fax job to be performed automatically at a specified time. Up to 59 timer jobs can be stored at any one time, and the time of each can be specified up to a week in advance. You can use this function to take advantage of lower off-peak rates without having to be there when the operation is performed.
Page 149 Timer Operations Press to select the day on which you want the operation to take place (if you want the operation to take place within the next 24 hours, select “WITHIN A DAY”.) START/ Press and go to the specific procedure for your operation (see the ENTER following pages).
Page 150 Timer Operations Broadcasting (Continued from Initial procedure.) Dial the receiving machines using one or more of the following methods: • Press one or more Rapid Keys. SPEED DIAL • Enter one or more Speed Dial numbers, pressing before each number. (If you enter less than 3 digits for a Speed Dial number, press START/ to complete the entry.) ENTER...
Page 151: Confidential Transmission
Timer Operations Confidential transmission (Continued from Initial procedure.) Enter the mailbox number (2 digits). (Go directly to Step 8 if the receiving machine does not have mailboxes.) START/ Press ENTER Dial the receiving machine using one of the following methods: •...
Page 152: Serial Polling
Timer Operations Polling (Continued from Initial procedure.) Dial the machine to be polled using one of the following methods: • Press a Rapid Key. SPEED DIAL • Press and enter a Speed Dial number (if you enter less than 3 START/ digits, press to complete the entry).
Page 153 Timer Operations START/ Press ENTER Cancelling a timer operation If you need to cancel a timer operation before it is performed, follow the steps below. ♦ You will need to know the number assigned to the operation in order to cancel it.
Page 154: Batch Transmission
Batch Transmission Batch Transmission Batch transmission allows you to store multiple fax jobs in memory for automatic transmission to one destination at a set time. If you often send faxes to a particular destination, this function helps reduce telephone costs by allowing you to conveniently send multiple faxes on one connection.
Page 155 Batch Transmission Press the appropriate Batch Key. Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / = A / | SYMBOL G / { H / }...
Page 156: Entering And Using Programs
Entering and Using Programs Entering and Using Programs If you frequently perform the same operation involving the same party, you can program all the steps of the operation into one Program Key. This allows you to perform the operation by simply pressing that key. ♦...
Page 157 Entering and Using Programs Select a Program Key by pressing any Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / = Rapid Key that has not yet been A / | SYMBOL...
Page 158 Entering and Using Programs Transmission (SEND MODE) (Continued from Initial procedure.) Select the fax destination using one of the following methods (an e-mail, FTP or Desktop destination can be selected if the network scanner option is installed): • Press a Rapid Key. •...
Page 159 Entering and Using Programs Confidential transmission (Continued from Initial procedure.) Enter the mailbox number (2 digits). (Go directly to Step 14 if the receiving machine does not have mailboxes.) START/ Press ENTER Dial the receiving machine using one of the following methods: •...
Page 160 Entering and Using Programs Polling (Continued from Initial procedure.) Dial the machine to be polled using one of the following methods: • Press a Rapid Key. • SPEED DIAL Press and enter a Speed Dial number (if you enter less than 3 START/ digits, press to complete the entry).
Page 161 Entering and Using Programs Note: If you need to delete a destination, press to select the STOP destination and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Broadcasting (Continued from Initial procedure.) If the network scanner option is installed, select FAX if you are sending to fax destinations or E-MAIL if you are sending to e-mail destinations (fax and e-mail destinations cannot be mixed together).
Page 162 Entering and Using Programs Note: If you need to delete a destination, press until the STOP destination appears in the display and then press START/ Press ENTER CONTRAST RESOLUTION Press and/or to adjust the resolution and contrast if START/ desired, and then press ENTER START/ Press...
Page 163 Entering and Using Programs CONTRAST RESOLUTION Press and/or to adjust the resolution and contrast if START/ desired, and then press ENTER START/ Press ENTER STOP Press repeatedly to return to the date and time display. Being Polled (Memory polling) (Continued from Initial procedure.) Press to allow polling only once, or to allow polling an unlimited...
Page 164: Clearing A Program Key
Entering and Using Programs Clearing a Program Key To clear a Program Key, follow these steps: Display: MENU Press and then MENU MODE until PROGRAM/GROUP MODE is 2:LISTING MODE selected in the display. 3:ENTRY MODE 4:OPTIONAL SETTING 5:PROGRAM/GROUP MODE PROGRAM/GROUP MODE START/ Press .
Page 165: Using A Program Key
Entering and Using Programs Using a Program Key Follow the steps below to perform a programmed operation. If this is a transmission operation or memory polling operation, load the document. Press the appropriate Program Key. Q / ! W / " E / # R / $ T / %...
Page 166: Duplex Scanning For Two-Sided Documents
Duplex Scanning for Two-sided Documents Duplex Scanning for Two-sided Documents To transmit or copy documents which have printing or graphics on both sides of the page or pages, use Duplex Scanning. With this function, you simply feed the document (all pages) through the machine once, turn the stack of pages over, and feed it through again.
Page 167: Department Control
When it is activated, a department code must be entered before an operation can be performed. ♦ Department Control can only be activated by your Sharp dealer. If you want to use this function, contact your dealer. ♦ Department Control allows you to track the number of pages transmitted as well as the transmission time for each authorized department or person.
Page 168 Department Control DEPARTMENT CODE MODE START/ Press 1=SET ENTER 2=CLEAR START/ Make sure that “SET” is selected and then press ENTER START/ (To clear a Department Code, select CLEAR and then press ENTER Entering: Enter a 2-digit number from “01” to “30” with the numeric keys.
Page 169: Accessing The Machine
Department Control Accessing the machine When Department Control is activated, you must enter your Department Code before performing an operation. ♦ If you do not begin the operation within one minute after entering the code, the fax will return to controlled access mode. Note: You do not have to enter a Department Code to receive faxes manually (by START/ picking up an extension phone connected to the same line and pressing...
Page 170: Blocking Reception Of Unwanted Faxes
Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 20 (Anti-Junk Fax) to ON as explained on page 176, and then enter the fax numbers from which you do not want to receive faxes as explained below.
Page 171 Blocking Reception of Unwanted Faxes Entering: Enter a 2-digit number from “01” to “50” with the numeric keys. This number identifies the fax number that you will enter in the next step. Clearing: Enter the 2-digit number that identifies the fax number you want to clear, and go to Step 7.
Page 172: Distinctive Ring (Requires Subscription To Service)
Distinctive Ring (Requires Subscription to Service) Distinctive Ring (Requires Subscription to Service) If you subscribe to a distinctive ring service from your telephone company, you will need to turn on the distinctive ring function. When this is done, your fax will signal voice calls by the normal ring pattern, and fax transmissions by a special ring pattern.
Page 173: Optional Settings
7. Optional Settings The optional settings allow you to customize the machine to better suit your needs. An initial setting has been made for each optional setting at the factory. To change a setting, follow the steps below to display the optional setting, and then select a new setting as explained in the pages that follow.
Page 174 Optional Settings Optional Settings Setting 01: DEFAULT FAX RESOLUTION This option sets the default resolution (the resolution used if a setting is not RESOLUTION selected with ) for transmitting documents. Press select STANDARD, FINE, SUPER FINE, or ULTRA FINE, and then press START/ ENTER ♦...
Page 175 Optional Settings Setting 05: TRANSACTION REPORT PRINT SELECTION This sets the condition for printing out a Transaction Report. Press START/ to select one of the following conditions, and then press ENTER ERROR/TIMER/ A report will be printed after an error, timer MEMORY: operation, or memory operation SEND ONLY...
Page 176 Optional Settings Setting 10: AUTO COVER SHEET Select YES to have the fax automatically generate a cover sheet and send it as the last page of each transmission. Select NO to turn the function off. START/ Press to make the selection and then press ENTER ♦...
Page 177 Optional Settings Setting 15: IMAGE MEMORY PRINT Select YES to include a copy of part of the first page of the transmitted document on the Transaction Report. Select NO to turn the function off. This setting is only effective when transmitting from memory. Press START/ to make the selection and then press ENTER...
Page 178 Optional Settings Note: Settings 17 and 18 are not used. Setting 19: POWER SAVE MODE To conserve power, you can have the laser printer heater in the machine turn off when not in use. When this is done, the heater will turn on automatically when you receive a document (there will be a slight delay before printing while the heater warms up) and turn off when printing is completed.
Page 179 Optional Settings Select ON to have the machine dial and begin transmission while scanning is still in progress, or OFF to have the machine wait until all pages have been START/ scanned. Press to make the selection and then press ENTER ♦...
Page 180 Optional Settings Setting 28: DISTINCTIVE RING Select YES if you subscribe to a distinctive ring service from your phone company and wish to have the machine automatically answer and receive faxes when your fax number is dialled. Select NO to turn the function off. START/ Press to make the selection and then press...
Page 181 Optional Settings paper in the selected paper source. To turn off Seperate mode, press START/ to select NO and then press . (Note that the function will turn off ENTER automatically if the selected paper source runs out of paper.) Note: This setting is only available if your dealer has installed the paper cassette option.
Page 182: Printing Lists And Reports
8. Printing Lists and Reports You can print lists showing settings and information entered in the machine. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages.
Page 183 Printing Lists and Reports ♦ All information is erased after a report is printed out. If automatic print-out is turned off and the report is not printed manually for 30 operations, the information on the oldest operation will be overwritten each time a new operation is performed.
Page 184 Sharp model. CANCEL 4 - (Used for confidential transmission only) A confidential transmission was cancelled because an incorrect mailbox number was entered for a machine with confidential mailboxes, or the other machine’s memory is full.
Page 185 Printing Lists and Reports Optional Setting List (List 05) This list shows the current status of the option settings. Program and Group List (List 06) The top part of this list shows the programs that have been entered. The bottom part shows the fax numbers that have been programmed into Group Keys.
Page 186: Transaction Report
Printing Lists and Reports Transaction Report This report is printed out automatically after a fax operation is completed to allow you to check the result. The machine is set at the factory to print out the report only when an error occurs. If desired, you can change the setting to have it printed out under a variety of other conditions.
Page 187: Maintenance
9. Maintenance Cleaning the Scanning Glass and Rollers Clean the reading glass and rollers frequently to ensure the quality of your transmitted images and copies. Open the operation panel. • Squeeze the release marked PANEL RELEASE and pull up. Wipe the scanning glass, white backplate, and rollers with a soft cloth. •...
Page 188: Replacing The Verification Stamp
Replacing the Verification Stamp Replacing the Verification Stamp If you are using the Verification Stamp function, you will need to replace the ink cartridge in the stamp unit when it runs out of ink (when the stamped mark on original documents becomes faint). A new ink cartridge can be obtained from your dealer.
Page 189: Troubleshooting
10. Troubleshooting Problems and Solutions Line error Problem Solution LINE ERROR appears in Try the transaction again. If the error persists, check the display, and/or a the following: transaction report is printed out with COM. E- • Check the connection. The cord from the TEL. and a number from 0 to 31 LINE socket to the wall socket should be no longer in the NOTE column.
Page 190: Dialling And Transmission Problems
• If the receiving machine is in manual mode with no attendant, reception will not be possible. • If the receiving machine is not a Sharp model, make sure it is G3 compatible. • Check the display for error messages.
Page 191: Reception And Copying Problems
Problems and Solutions Reception and copying problems Problem Solution The received document is • Ask the other party to send higher contrast faint. documents. If the contrast is still too low, your machine may need service. Make a copy or print a report to check your machine’s printing ability.
Page 192: General Problems
Problems and Solutions Dots appear at regular • The drum cartridge may be damaged. Replace the intervals on received drum cartridge. documents and copies. The printing paper comes • Make sure that the document is loaded properly in out blank when you try to the feeder of the transmitting machine.
Page 193 Problems and Solutions Network interface board problems Problem Solution The amber light • The network connection has been lost. This illuminates steadily. typically occurs because the server has been shut down. The amber light blinks. • Turn the machine power off, wait briefly, and then turn it back on.
Page 194 Problems and Solutions The machine is on and • Check to see if an error message appears in the display of the machine. data is received, but the data is not printed. (The DATA indicator blinks.) • Is the specified size of paper loaded in the machine? Load paper or select another paper size.
Page 195 Problems and Solutions Network scanner problems Problem Solution The recipient can not open • Does the recipient have a software program the image data. (viewer) that is compatible with the format of the file sent? Try sending the image using a different file format (TIFF or PDF) and/or compression method (uncompressed, G3 or G4).
Page 196: Messages And Signals
Messages and Signals Messages and Signals Display messages CHECK CASSETTE This indicates that the cassette is not installed properly. CONF. REFUSED A confidential transmission has been denied because you entered an incorrect mailbox number for a machine with mailboxes. CONF. RX ERROR Confidential reception was cancelled because the mailbox number specified by the transmitting machine is not programmed in your machine.
Page 197 Sharp model. NO PAPER This indicates that you are out of paper. If the...
Page 198: Audible Signals
Messages and Signals Network scanner communication errors If a communication error occurs during transmission of a scanned image, the following error message will appear with an error code. NET-SCAN ERROR CE-XX Error Code Description of the Error CE-01 The network interface board is not installed or is out of order. CE-02 Cannot find the specified mail server or FTP server.
Page 199: Clearing Paper Jams
Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, START/ or REMOVE ORIGINAL(S) appears in the display, first try pressing . If ENTER the document doesn’t feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel.
Page 200: Clearing Jammed Printing Paper
Clearing Paper Jams Clearing jammed printing paper If the printing paper jams, PAPER JAM will appear in the display. Follow the steps below to clear the jam. Press the green release and open the print compartment cover. • Caution! The fusing unit inside the print compartment becomes very hot during operation.
Page 201 Clearing Paper Jams Replace the drum cartridge. • Make sure the drum cartridge is BLUE inserted in as far as it will go. GREEN Replace the toner cartridge and then close the print compartment cover. BLUE GREEN If you have a paper cassette and the display still indicates that paper is jammed, pull out the cassette and remove the jammed paper.
Page 202: Quick Reference Guide
QUICK REFERENCE GUIDE SENDING FAXES STORING AUTO DIAL FAX NUMBERS Place the document (up to 50 A4-size pages) face MENU and then 1. Press down in the document until ENTRY MODE is selected in the feeder. display. (Note: For Normal Dialling and Direct Keypad START/ .
Page 203: Index
Index Dialling Chain, 43, 51 Activity Report, 180 Direct Keypad, 49 Auto Listing, 172 Normal, 38 Alarm volume, 176 Rapid Key, 47 Anti Junk Fax, 168, 176 Speed, 48 Anti Junk Number List, 183 Direct Keypad Dialling, 49 Audible signals, 196 Distinctive ring, 170, 178 Auto Cover Sheet, 174 DNS server settings, 73...
Page 204 Index Program and Group List, 183 Programs, 154-163 Letters, entering, 28 Line error, 187 Loading the document, 35 Quick On-line, 176 Mail server settings, 73 Rapid Key Dialling, 47 Manual reception mode, 64, 65 Receive Reduce, 174 Memory Reception mode Checking documents in, 52, 66 Auto, 64, 65 Sending faxes from, 46...
Page 205 Index Telephone line cord, 17 Print Selection, 173 Telephone, connecting, 17 Time, setting, 29 Timer, 146 Verification Stamp, 19, 178 Timer List, 182 Replacing, 186 Toner cartridge Installing and replacing, 20-23 Toner cartridge indicator, 23 Web page in machine, accessing, 73 Transaction Report, 184...
Page 207 SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION PRINTED IN THAILAND (TINSE4375XHTZ)

Sharp FO-DC500 Facsimile Operation Manual

Introduction

Table of Contents

A Look at the Operation Panel

1 Installation

2 Sending and Receiving Documents

3 Network Scanner Option

4 Network Printer Option

5 Making Copies

6 Special Functions

7 Optional Settings

8 Printing Lists and Reports

9 Maintenance

10 Troubleshooting

Quick Reference Guide

Index

Quick Links

Related Manuals for Sharp FO-DC500

Summary of Contents for Sharp FO-DC500

Table of Contents