POSIFLEX PP4000 Series User Manual
POSIFLEX PP4000 Series User Manual

POSIFLEX PP4000 Series User Manual

User's guide thermal printer pp4000

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PP4000 Series
Thermal Printer
User's Guide
Rev.: Original

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Summary of Contents for POSIFLEX PP4000 Series

  • Page 1 PP4000 Series Thermal Printer User's Guide Rev.: Original...
  • Page 2: Federal Communications Commission Radio Frequency Interference Statement

    About This Manual This manual is aimed to assist the user to utilize the PP4000 series which is a series of POS thermal printers delicately designed to work with either serial or parallel interface connection. This manual covers both operational and technical aspects.
  • Page 3: Table Of Contents

    SPECIFICATIONS PRINTER ....... . 4 -- 1 PAPER ........4 -- 1 .
  • Page 4 POWER ADAPTOR ..... . . 4 -- 2 TECHNICAL INFORMATION INTERFACES ......5 -- 1 SERIAL INTERFACE .
  • Page 5: Getting Started

    You have made a very wise decision by purchasing the high speed – low noise –high resolution – light weight – high reliability thermal printer PP4000 series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale application.
  • Page 6: Product Briefing

    PRODUCT BRIEFING The PP4000 series printer uses thermal sensitive paper in form of a roll at a width of 80 mm. The PP4000 printer serves the stand-alone POS application as well as the application within a PST system equally perfect.
  • Page 7: Model Numbers

    B: serial (RS422) C: parallel S: serial (RS232) Reserved Language/Expanded character set 0: English (standard) 1: GB-code Chinese 2: BIG-5 code Chinese 3: Korean 4: Thai 5. Japanese Kanzi Reserved Product series 4: thermal printer POS printer 1 - 3...
  • Page 8: Unpacking

    As illustrated in the above picture, followings are items you may find when you carefully unpack the carton that delivers PP4000 series printer. If there is any discrepancy or problem, contact your dealer immediately. Be sure to save the packing materials in the event that the printer needs to be shipped at some point in the future.
  • Page 9: Main Parts On The Exterior

    MAIN PARTS ON THE EXTERIOR Paper exit slot Power On / off switch Power LED (green) Paper End LED (red) Paper feed button Top cover Bottom base 1 - 5...
  • Page 10: Indicators

    Serial connector Peripheral connector INDICATORS POWER LED: green PAPER END INDICATOR: red. Different lighting pattern indicates each error status. Lighting pattern Constant light up Constant blinking 1 blink plus OFF 1.2 seconds 2 blinks plus OFF 1.2 seconds 3 blinks plus OFF 1.2 seconds 4 blinks plus OFF 1.2 seconds 5 blinks plus OFF 1.2 seconds Parallel connector...
  • Page 11: Operating Environment

    Choose a place that is well ventilated and free of excessive dust, smoke or fume. Do not put the printer in direct sunlight or near a heater. Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation).
  • Page 12: Useful Tips

    USEFUL TIPS Do not pull the paper in the direction opposite to the paper feeding direction with the print head closed. Do not touch the areas around the print head and motor during or right after printing. It can be very hot. Do not use thermal paper containing Sodium (Na+), Potassium (K+) and Chlorine (Cl-) ions that can harm the print head thermal elements.
  • Page 13 Store thermal paper away from high temperature and humidity. Avoid extended exposure to direct light. Do not set any liquid or drinks such as coffee on the printer case 1 - 9...
  • Page 14: Ii. Quick Start-Up

    II. QUICK START-UP LOADING PAPER Open top cover by gently pressing the rear part of cover inward and lift it up. Take the cover away to expose the paper roll compartment and the thermal print engine. Note direction of paper roll Put the paper roll into the paper roll compartment in the direction shown as above.
  • Page 15: Auto Paper Feed

    You may then put on the top cover back and have the new front end of paper come out to the paper exit slot automatically when the printer is powered on.
  • Page 16: Manual Paper Feed

    You may also extend the front end of paper out of the paper exit slot of the top cover and put top cover back to the printer case. Tear the paper off or cut the paper by software command later.
  • Page 17: Connecting Cables

    CONNECTING CABLES SERIAL CONNECTION This cable comes from any COM port of host computer All the external connectors are in the recessed area at the rear bottom. The serial connector is a 9 pin D sub Female connector at the left. Apply this cable only for serial application of the serial model.
  • Page 18: Parallel Connection

    PARALLEL CONNECTION The parallel connector is a 25 pin D sub Male connector at the rightmost location in the connector area. Apply this cable only for parallel model. PERIPHERAL CONNECTION The peripheral controller is a RJ11 jack near the serial connector.
  • Page 19: Power Connection

    Make sure that the type of power cord and the voltage requirement of the power adaptor meet the local power conditions. Now the printer is ready for power on. Power connector from power adaptor 2 - 6...
  • Page 20: Self Test

    On / off switch Press and hold down the paper feed button while turning the on / off switch on. The printer will then perform a self test. A slip of self test result is printed below. Please note that the content of such print is always the same no matter what interface or communication protocol is used.
  • Page 21 2 - 8...
  • Page 22: Maintenance And Internal Parts

    INTERNAL PARTS When the top cover of the thermal printer is removed, in paper roll compartment we can find a paper roll supporting roller and a paper near end sensor, in front of the print engine there is an auto cutter assembly.
  • Page 23: Paper Jam

    PAPER JAM In case of paper jam, please open the top cover and push down the auto cutter assembly so that it could be easier to get the messed up portion of the thermal paper when the head-up lever is pushed down.
  • Page 24 Head-up lever at up position Head-up lever at normal down position Push head-up lever further down Freeing the movement of the guide plate Pull the lug on guide plate backward to release the clamp rod The print head is now free to move as the clamp rod is released 3 - 3...
  • Page 25 Guide slot of print head Gently move the print head along its guide slot out (do not damage the cabling to it and never do this when print head is still hot), you can clean the thermal elements of the print head using a cotton swab moistened with alcohol solvent (ethanol, methanol, IPA) NOTE: Do not touch the print head thermal elements...
  • Page 26: Iv. Specifications

    IV. SPECIFICATIONS PRINTER ITEM Printing method Effective printing width Thermal configuration Printing speed (max.) Paper feed method Paper feed entrance Auto-cutter capability Partial cut gap Input power type Input voltage Power consumption Dimension (mm) Weight PAPER Paper type Paper roll formation...
  • Page 27: Power Adaptor

    POWER ADAPTOR ITEM INPUT VOLTAGE INPUT FREQUENCY INPUT CURRENT OUTPUT VOLTAGE OUTPUT POWER STATIC LOAD OUTPUT REGULATION VPP RIPPLE & NOISE MTBF EMI STANDARDS SAFETY STANDARDS REQUIREMENT 100 V AC ~ 250 V AC 50 ~ 60 HZ 1.5 A MAX. + 24 V DC 52 W MAX.
  • Page 28: Technical Information

    V. TECHNICAL INFORMATION INTERFACES SERIAL INTERFACE a.RS232 The standard serial interface applicable to PP4000S is RS232. The communication protocols in RS232 are: 19200 bps, none parity, 8 data bits, 1 stop bit. These settings are fixed, not for change. The RS232 connection is done through a 9 pin D sub female connector with following pin assignments: Pin # Definition...
  • Page 29: Parallel Interface

    Posiflex CR3100 and CR3200. Using the cable CCBLA-180 delivered with the cash drawer, the PP4000 series can control one dedicated cash drawer. However, by using an optional split cable CCBLA-238, PP4000 series controls two cash drawers through this connector.
  • Page 30: Hardware Settings

    6P6C RJ11 jack PIN # Definition SENSE HARDWARE SETTINGS 6 pin plug Description Frame ground Drawer kick for cash drawer controlled by software command Esc p 0 n1 n2 Input peripheral status + 24 V DC supply Drawer kick for cash drawer controlled by software command Esc p 1 n1 n2 Signal ground 5 - 3...
  • Page 31 There are 3 jumpers and 1 DIP switch as circled in white determine the characteristics of the printer besides some difference in components. Their functions are explained below: Jumpers vs. interfaces...
  • Page 32: Software Commands

    (13) 1B 33 n / <ESC> “3” n : Minimum - pitch - unit line pitch setting (14) 1B 40 / <ESC> “@” : Printer initialization (15) 1B 41 n / <ESC> “A” n : Line spacing setting (16) 1B 43 n / <ESC> “C” n : Page length (number of lines) setting / <ESC>...
  • Page 33 (17) 1B 44 [d] 00 / <ESC> “D” [d] position setting (18) 1B 4A n / <ESC> “J” n : Printing and minimum - pitch - unit paper feed (19) 1B 4B n / <ESC> “K” n : Backward paper feed (20) 1B 52 n / <ESC>...
  • Page 34 (39) 1D 26 m x y of image data (40) 1D 27 m n / <GS> “’” m n : Print registered image data (41) 1D 3C / <GS> “<” : Mark detection execution (42) 1D 41 m n / <GS> “A” m n : After - mark detection head detection distance setting (43) 1D 45 n / <GS>...
  • Page 35: Character Code

    VI. CHARACTER CODE PAGES PAGE 0 ENGLISH / JAPANESE 6 - 1...
  • Page 36: English / European

    PAGE 1 ENGLISH / EUROPEAN (In these tables, “SP” indicates a space.) Note: 1. Each code is represented in hexadecimal notation. 2. If an undefined code (<00> to <1F>) or an undefined <ESC>, <FS>, or <GS> sequence listed in this table is received, an abnormal operation may occur.
  • Page 37 data, character registration data, or command parameters are received, they are handled as ordinary data.) 6 - 3...

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