For Users In North America - Epson PLQ-20 Reference Manual

❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you
normally use with your product

For users in North America

If you purchased your printer in the United States or Canada,
Epson provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
listed in the following table:
Service
World Wide Web
Automated Telephone
Services
Access
From the Internet, you can reach Epson
Support at http://support.epson.com. At this
site, you can download drivers and other files,
look at product documentation, access
troubleshooting information, and receive
technical advice through e-mail.
A variety of automated help services are
available 24 hours a day, seven days a week.
To use these services, you must have a touch
tone telephone and call (800) 922-8911.
Chapter 6 Problem Solver 121