Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH200 Series • DH200P Series For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT...
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
Service 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions.
General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
Features • H.264 compression, supports D1 resolution video recording • Security Certified Hard Disk with up to 2TB of data storage • Backup through USB port to flash and optical drives* • Excellent quality live and recorded video and audio •...
GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH DIGITAL VIDEO RECORDER POWER SUPPLY MOUSE ETHERNET CABLE HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel. 2. Connect a monitor a. Connect a VGA cable (not included) from the VGA port on the rear panel to the VGA port on your monitor.
FRONT PANEL *8-channel model shown. 1. Channel buttons: Press to view channels individually in full-screen.* : Press to increase values in menu options. : Press to switch between full-screen single channel, quad, and split-screen display views. : Press to confirm menu options. : Press to perform the following: Live viewing •...
Front Panel Front Panel (cont’d.) : Press to decrease values in menu options. : Press to open/close the Time Search menu. : Press to open/close the Backup menu. 13. MENU/ESC: Press to open/close the Main Menu; press to close menu windows. / : Press to perform the following: •...
1. CAMERA IN: Camera input ports for BNC cameras. 2. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor or DVR. 3. AUDIO IN: One 3.5" RCA port (mono) for recording audio from an audio capable camera (not included).
REMOTE CONTROL LED Indicator: Flashes red with every button-press. POWER: Press to power the system ON/OFF (password required). Navigation/Menu: • : Press to move cursor up • : Press to move cursor down • : Press to move cursor left •...
MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the rear panel— connect the mouse to the USB port on the front panel. The USB port on the front panel is strictly intended for data transfer.
USING THE SYSTEM To power the system ON/OFF: 1. Connect the power cable to the port on the rear panel. 2. Press the button on the front panel or remote control. POWER You need to press the Power button for initial startup NOTE: viewing screen on subsequent resets.
Using Quick Setup (cont’d.) 4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you select RATE, the video quality and frames per second will be at the lowest possible setting. This will reduce overall video quality, but will maximize the available hard drive space. Adjust this setting to best suit your recording environment and security needs.
Using the System On-Screen Display The system shows the following for all display views: Figure 4.0 Main system display 1. Recording: "REC" indicates that continuous recording is enabled on at least one channel. If REC does not appear on the onscreen display the system is NOT RECORDING. NOTE: 2.
Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). Quick Function Keys • Time Search • Window Positioning •...
Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. Navigation/Menu • : Move cursor up • : Move cursor down • : Move cursor left • : Move cursor right •...
Setting the Time It is highly recommended to set the time on the system prior to doing any recording. All recording must be stopped on the system in order to set the time. NOTE: Figure 5.0 Time menu To set the date and time: 1.
Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Quad Full-Screen Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s).
Zoom Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom: 1. From live viewing, press the number buttons on the front panel or remote control to select a channel to view in full-screen.
RECORDING By default, the system is set to immediately record at startup from connected cameras— continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time.
Motion Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera, that camera will only record when a motion event is triggered. The camera enabled with Motion Detection will have a number on the OSD (see figure 8.1). WHITE Figure 8.1 Motion assigned to channel 4 (4CH model shown) A white number can also indicate that recording on a camera has been disabled.
Recording Alarm When an alarm is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu>Alarm). For details, see “ALARM” on page 24. Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to NOTE: clear the alarm icon.
PLAYBACK View recorded video on the system through playback mode. Figure 9.0 Playback display view To begin playback: 1. Press the button on the remote control. The system will play the last few minutes of the most recently recorded video. 2.
SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the button on the front panel or remote control Figure 10.0 Time Search menu To search for recorded video: 1.
USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control Quick Setup must be disabled in order to view the full system Main Menu. For more NOTE: details see “Setting the Time” on page 13. Figure 11.0 System Main Menu 1.
Using the Main Menu DISPLAY Use the Display menu to configure the OSD and Auto Sequence settings. Figure 12.0 Display menu To change display settings: 1. Select the DISPLAY SETUP tab, and configure the following: • STATUS BAR: Select to Show or Hide the status bar on the OSD.
CAMERA Configure various camera settings, such as brightness, contrast, title, and covert. Figure 13.0 Camera menu To configure camera settings: 1. Under CAMERA SELECTION, press select the camera. 2. Press to configure the following: • COVERT: Select YES/NO. If YES, the camera channel will be obscured from live viewing to give the impression that no camera is recording.
Using the Main Menu • Press enable/disable motion sensitivity. Disabled blocks are colored turquoise-colored blocks will be is detected. Move an object in front of the selected camera to test sensitivity and enable/disable the appropriate blocks • Press to exit the grid •...
2. Under ALARM SETUP, configure the following: • RECORD TIME: Set from 10~300 seconds (in increments of 10 seconds). • RECORD CAMERA: Select ALL or 1:1. If you select ALL, the system will record on all channels; if you select 1:1, the system will only record for the designated channel ON/OFF •...
Using the Main Menu 5. Press the button to save your ENTER settings. The Schedule sub-menu closes. The assigned mode appears in the main Schedule window. 6. Press to close remaining CANCEL/ESC menu windows. 7. To enable the recording schedule, press on the front panel or Virtual Remote.
NETWORK Configure network and DDNS options. Figure 18.0 Network menu (IP setup) To configure IP Setup: 1. Connect an Ethernet cable to the LAN port on the rear panel of the system. 2. Disconnect the power cable and let the system power down for a few moments.
Press ENTER to close remaining windows. CANCEL/ESC You can also enter DDNS information NOTE: remotely using DVR NetView. For details, see “Appendix C: Setting Up DDNS Service” on page 72. MISC Configure additional network settings. Figure 18.3 MISC menu To configure bandwidth settings: 1.
"beep" whenever a button is pressed on the front panel or remote control RECORD MODE • : Displays the current resolution on the system. To edit, you must use DVR NetView remote client software (included). For details, see “SYSTEM” on page 65. PB INTERLACE ON/OFF •...
Using the Main Menu DISK Figure 19.2 Disk menu Use the Disk menu to format the internal HDD, external USB flash drive (not included), external USB HDD, and configure Overwrite and Disk Monitor settings. Formatting Disks ATTENTION: You must stop all recording before attempting to format the internal HDD.
• MODEL: The model of the system • DOMAIN NAME: Your Digimerge DDNS domain name • MAC: The physical address of the DVR on your network • LANGUAGE: The current system language • NETWORK: The IP address of the system •...
BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). The system supports most major brands of USB flash drives with a capacity of 10 MB ~ NOTE: 4 GB.
External USB HDD ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. To backup recorded video: 1. Connect an external USB HDD to the USB port on the front panel.
Backup 6. Under ACTION, select START the system will eject the completed disc and prompt you to insert a new blank disc. Backup will continue as normal. 7. Once backup is complete, press 8. You will be prompted to re-start recording on the system. Press prompt, and to resume Continuous Recording;...
3. When the purple progress bar has loaded, you can begin to playback the video. 4. You can also view backup video on the DVR NetView remote client software. For details, see “Playing Backup Files” on page 54.
Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive.
DVR NetView is an advanced content management software (CMS) that allows live viewing, playback, and control from up to 10 DVRs simultaneously and 64 individual channels. System Requirements Prior to using DVR NetView, make sure your system meets or exceeds the following system requirements: Description Requirement 2.4 GHz Pentium...
Figure 21.0 DVR NetView installation window 2. From the Security Warning window, click 3. Click Next to continue the installation. Select/deselect the boxes for shortcuts if desired. 4. Click to install DVR NetView to the default location ( Install to change the save location. Browse...
Start Programs NetView NOTE: By default, DVR NetView opens to a black multi-screen display. You must add a DVR to DVR NetView before images will be visible on the main screen. Figure 22.0 DVR NetView main screen The DVR NetView main screen opens.
Auto Scan Figure 22.1 DVR auto-detected by the Set List Manager 3. If your DVR does not appear after Auto Scan, you can add it manually to the list: • SET NAME: enter a title for the DVR (e.g. DVR1) •...
2. Screen Selector: Single channel full-screen, quad, and multi split-screen. 3. Mode Display: Current mode of DVR NetView—Live or PB (Playback) 4. Date & Time: The date and time on the connected DVR. 5. Mode Selector: Click to switch between Live viewing and PB (Playback) 6.
DVR NetView to make a sound when it connects/ disconnects to a DVR; select ALARM, MOTION, and VIDEO LOSS for DVR NetView to make a sound when any of these events are triggered on the system. 6. Click APPLY and then click OK to close the Setup menu.
4. Frame Rate: Network transmission speed, not the FPS on the DVR. DVR Indicators Use the DVR Indicator list at the bottom of the main screen to check the status of connected DVRs. • Normal: Blue indicator shows that the DVR is functioning properly •...
Live Mode Camera Indicators Use the camera indicator for each connected DVR to change channels in full-screen and observe camera status. Figure 24.1 DVR Indicator • Blue: Video input is connected without recording • Dark Blue: Video loss • Red: Actively recording Display Views •...
• CMS LOG LIST: Open the CMS log • DVR LOG LIST: Open the DVR log • For details on properties and log lists, see “Appendix N: DVR Properties and Log Files” on page 90. • SETUP: Open the Setup menu. For details, see “Remote Setup” on page 59.
1. Double-click the Health Indicator icon 2. Double-click the DVR name in the Health report to view the DVR properties and CMS log file. 3. Click PRINT to print the health report or click OK to close the window. at the bottom of the main screen.
• EVENT: AL=alarm, MO=motion, VL=video loss • OVER TEMP: NOT SUPPORTED IN THIS MODEL. • REC. OFF: Indicates REC LED ON/OFF on the DVR. • SCHE. OFF: Indicates SCHEDULE LED ON/OFF on the DVR. • BACKUP OFF: Indicates the Backup status of the DVR.
Live Mode If you have PTZ cameras (not included) connected to your system, click PTZ to view the PTZ control menu. The PTZ control includes the following: 1. Navigation buttons: Click pan and tilt the camera. 2. Click to switch between Full PTZ control and Compact PTZ control 3.
Figure 28.0 Recording directly to PC To record live video: 1. From live viewing, select a DVR from the DVR Indicator list at the bottom of the main screen. 2. Click . The system immediately begins recording live video from the selected DVR to your PC.
2. Click SEARCH at the bottom of the main screen. The Remote Search menu opens. Figure 29.1 Remote Search menu) 3. Select a DVR from the DVR Set List at the top of the window. The dates with recorded video are highlighted in the calendar.
Remote Playback To use remote playback: 1. Click REMOTE and then select a DVR from the Set List. The dates with recorded video are highlighted in the calendar: RED=alarm, GREEN=motion, YELLOW=normal. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field (see figure 29.2).
Remote Download allows you to download and save video from your system directly to your PC. To use remote download: 1. From the Remote Search window, click REMOTE and select a DVR from the Set List. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field.
USB flash drive. To use remote playback: 1. Click LOCAL and then select a DVR from the Set List. Video on your PC is highlighted on the on the calendar: RED=alarm, GREEN=motion, YELLOW=normal. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field.
6. Click OPEN FILE. Figure 29.6 Open file dialogue window 7. Select a CMS file and click Open. The file immediately begins playing in the DVR NetView main screen. 8. You can also play files on the MCD Player loaded onto the USB flash drive during backup. For...
Virtual DVR is a unique feature of DVR NetView that can help you manage multiple DVRs. A Virtual DVR is not an actual DVR system, but represents a group of many DVRS already listed in the DVR Indicator window. For each Virtual DVR set, up to 64 DVRs can be added, using one camera from each DVR.
3. Click OK to save your changes. Virtual DVR Properties • From the Virtual DVR Set List Manager window, click PROPERTY to open the Property menu. The Property menu displays information about your Virtual DVR: name, total number of connected DVRs, total numbers of connected cameras and IP information.
Configuring a Virtual DVR Once you have created a Virtual DVR, you can register DVRs and cameras to that Virtual DVR. To configure a Virtual DVR: 1. From Live viewing, double-click a Virtual DVR icon from the Virtual DVR Indicator at the bottom of the main screen.
2. From live viewing, right-click a camera and select REMOVE. Figure 30.5 Right-click and select REMOVE 2. Drag the camera back to the DVR icon in the DVR Indicator. Figure 30.6 Drag the camera to a DVR or different Virtual DVR...
REMOTE SETUP Use DVR NetView to remotely configure connected DVRs. To open remote setup: 1. From the DVR NetView main screen, right-click a DVR icon from the DVR Indicator and select . The Display window opens. Setup NOTE: You can also open Remote Setup from the Set List Manager menu.
Auto Sequence mode 2. Click APPLY and then OK to save your settings and close the window. With at least one Sequential Mode option selected, Auto Sequence will begin on the DVR only. Figure 32.1 Sequential Setup To disable sequential setup: 1.
CAMERA Figure 33.0 Camera options To configure Camera options: camera icon 1. Select a at the top of the window. 2. For the selected camera configure the following: • COVERT: Select YES/NO. If YES, the camera channel will be obscured from live viewing to give the impression that no camera is recording.
Remote Setup RECORD Figure 35.0 Record options To configure continuous recording options: 1. Select a camera. NOTE: Number of displayed cameras depends on model number of your system. 2. For each camera configure the following: • USE: Select ON/OFF. If OFF, the selected camera(s) will not record.
4. Click APPLY and then OK to save your settings and close the window. NOTE: You must enable scheduled recording directly on your system. DVR NetView will only let you edit and configure the recording schedule(s). NOTE: For an example on setting a recording schedule, see “Overnight Recording”...
1. Enter up to five email addresses in E-MAIL field 1~5. They will be the email addresses that receive the email notifications from the DVR. 2. Under EMAIL USE, select DEFAULT (recommended) or SMTP. If you select DEFAULT, go to step 8. If you selected SMTP, go to step 3.
CIF 4CH, FIELD 4CH, FRAME 4CH, CIF 8CH, FIELD 8CH, FRAME 8CH, or CIF + FRAME. NOTE: Recording must be stopped on the DVR in order to change the resolution. NOTE: Resolution may vary by model. 2. Click APPLY and then OK to save your...
Remote Setup TIME Figure 39.1 System options—Time To set the time: 1. Stop all recording on the DVR. To stop recording remotely, select the Control tab from the System menu and click RECORD STOP. 2. Select the TIME tab and configure the following: •...
What Do I Need? • DVR System • A PC with the installed DVR NetView software • A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity (for remote viewing outside your network)
The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. Figure 40.0 DVR Status screen To find your IP and MAC addresses: 1. Open the MAIN MENU and select SYSTEM.
Router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e. Router External IP 184.108.40.206 to DVR Internal IP 192.168.0.3:7000). The instructions found online in the Router Configuration Guides will assist you in the port forwarding configurations for a selection of different router models.
APPENDIX C: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account.
Appendix C: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For tomsmith.ddns.digimerge.ne example, if the full domain sent is t, you only need to enter...
8. Press ENTER to save your settings. Press CANCEL/ESC to close remaining windows. With DDNS entered on your system, you can access your DVR from a remote location by using DVR NetView remote software or by entering the Digimerge DDNS domain name in your browser.
APPENDIX D: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. PTZ CAMERA (not included) Figure 42.0 Connecting a PTZ camera (not included) To install a PTZ Camera: 1.
Appendix D: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Press PTZ button on the front panel, remote control, or Virtual Remote (mouse only).
Button Result/Action • Set PRESET position; Spot Out on the remote control • Move PTZ to a desired location • Press the preset button • Illuminate Custom 1 • Set the # for the Preset location • Press ENTER to save and exit •...
APPENDIX E: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function. Spot Out displays connected cameras on the system.
APPENDIX F: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu).
APPENDIX G: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. EXTERNAL MONITOR (Not Included) BNC CAMERAS* (Not Included) SPOT MONITOR (Not Included) LINE OUT/AMPLIFIED *Number of cameras varies by model. SELF-POWERED MICROPHONE...
APPENDIX H: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Make sure that the system is changing the hard drive. Removing the Hard Drive To remove the hard drive: 1.
Replacing the Hard Drive To replace the hard disk: 1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The connections end of the hard drive should face the data and power cables. Figure 44.2 Place the HDD on the rubber mounting feet 2.
Appendix H: Replacing the Hard Drive Formatting the Hard Drive : Formatting the HDD erases ATTENTION be undone . System settings will not be erased. Figure 44.4 HDD format To format the hard disk: 1. Under the DISK tab, select FORMAT and select INTERNAL HDD. 2.
APPENDIX I: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. LINE OUT / AMPLIFIED SPEAKERS (not included) To enable listen-in audio: 1. Connect the audio cable (RCA) from an audio capable camera (not included) to the AUDIO IN port on the rear panel of the system.
HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter application. NOTE: AVI Converter is also installed on your PC when you install DVR NetView remote client software. AVI Converter allows you convert CMS files into AVI format for flexibility when playing back the video in third-party media players, such as VLC and DivX Player.
Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. : An AVI media player such as VLC or DivX is required to playback AVI files. You ATTENTION can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player.
APPENDIX M: REMOTE VIEWING USING Along with the DVR NetView remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections.
To view split-screen: • Click the 4, 9, or 16 buttons at the top of the page. NOTE: The number of displayed channels depends on the number of channels available on your DVR. DVR channels vary by model (8-channel model shown).
2. Click PRINT to print the list to your default printer, or click OK to close the window. Virtual DVR Properties You can also view the Properties of a Virtual DVR. • Right-click a Virtual DVR icon and select PROPERTY...
DVR Log List The DVR Log List allows you to perform a thorough search of all events and actions of your system. Figure 47.3 DVR Log List To view the DVR Log List: 1. From live viewing, right-click a DVR icon and select DVR LOG LIST.
• DVR is not receiving • Cable from power adapter is power, or is not loose or is unplugged powering up • Cables are connected, but DVR unit is not receiving sufficient power • Remote control is • Batteries in the remote control...
Press the Power button again to turn the system ON • Check the camera video cable and connections • Disconnect and reconnect the cable at the DVR and at the Camera • Try moving the camera to another channel or use another cable •...
• support Exceptions to the above warranty are: DVR components including, but not limited to, moving parts, motors, fans, removable flash memory. These are • warranted for a one (1) year period. Data loss – end users are recommended to back up the content of the hard drive on a regular basis.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
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