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Motorola DCX3501–M User Manual

High-definition all-digital dual tuner dvr set-top.

 
User Guide
DCX3501–M
High-Definition All-Digital Dual Tuner DVR
Set-top

Summary of Contents

  • Page 1

    User Guide DCX3501–M High-Definition All-Digital Dual Tuner DVR Set-top...

  • Page 2

    Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3

    Safety & Regulatory Information Safety & Regulatory Information IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. •...

  • Page 4

    • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 5

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.

  • Page 6

    Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.

  • Page 7

    Software License incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions.

  • Page 8: Table Of Contents

    Table of Contents Contents Safety & Regulatory Information ....................i Software License .......................... iv Introduction ............................ 1 Overview ............................1 Front Panel ..........................2 Rear Panel ..........................3 Operation ............................4 Turning Power On and Off ......................4 Changing Channels .......................... 4 Adjusting the Volume ........................

  • Page 9: Table Of Contents

    Table of Contents Connecting an A/V Receiver — Audio ................... 16 Connecting Your DCX Set-top to an HDTV — Alternate Audio ............. 17 Connecting an SDTV ........................18 Connecting Your DCX Set-top to an SDTV ..................19 Connecting a Standard-Definition TV (SDTV) and VCR/DVD Recorder .......... 20 Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder ............

  • Page 10: Introduction, Overview

    Congratulations on receiving a Motorola DCX3501-M Series High-Definition All-Digital Dual Tuner Cable Set-top, one of the most advanced interactive digital cable set-tops available today. Motorola has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), and commercial-free, CD quality music —...

  • Page 11: Front Panel

    Introduction Front Panel Cursor — Menu navigation Select — Selects menu options Power — Turns the set-top on and off (standby) Menu — Displays the menu Guide — Displays the program guide Info — Displays current channel and program information Format * —...

  • Page 12: Rear Panel

    Introduction Rear Panel Cable In — Connects to cable signal from your service provider RF Out — Ch 3/4 modulated audio/video (SDTV) to TV or VCR S-Video — Connects to S-Video (SDTV) input of TV or VCR Digital Audio (Coaxial S/PDIF) — Provides Dolby ®...

  • Page 13: Operation, Turning Power On And Off, Changing Channels, Adjusting The Volume, Interactive Program Guide

    Operation Operation Turning Power On and Off Press power on the front panel or remote control to turn the DCX set-top on or off (standby). When using the remote control, be sure it is in cable mode by pressing cable before pressing power.

  • Page 14: Front Panel Format Button, Operation, Video Format Indicators (front Panel Display)

    Operation Front Panel Format Button The Format button located on the front panel of the DCX3501-M set-top allows you to quickly change the video output format used by the Component Video (YPbPr) and HDMI outputs. The DCX3501-M set-top is capable of providing the following video formats on the YPbPr and HDMI video outputs: •...

  • Page 15: M-card

    Operation M-Card™ The M-Card is required to view cable television programs, previously recorded programs on the DVR, or interactive on-demand programs. The M-Card should not be removed. High-Definition All-Digital Dual Tuner DVR Set-top DCX3501–M • User Guide 365-095-16095-x.2...

  • Page 16: Digital Video Recorder (dvr)

    Digital Video Recorder (DVR) Digital Video Recorder (DVR) The DCX3501-M set-top is equipped with an internal hard drive for DVR (Digital Video Recorder) functionality, which provides the ability to record both Standard Definition TV (SDTV) and High Definition TV (HDTV) programs. Storage time varies based on the video format and specific channel.

  • Page 17

    Digital Video Recorder (DVR) Simultaneously Record Two Shows. Record two programs from two different channels at the same time. Simultaneously Record Two Shows and Watch a Recorded Program. Watch a program recorded on your DVR while recording up to two other programs at the same time.

  • Page 18: Using The External Dvr Expansion Feature

    Digital Video Recorder (DVR) Using the External DVR Expansion Feature To use the external DVR expansion feature of the DCX3501-M, first ensure that your service provider has authorized your DCX3501-M for external DVR functionality. If authorized, follow these steps to begin using the external DVR feature: 1.

  • Page 19: Connecting Your Dcx Set-top, Video Connection Options

    Connecting Your DCX Set-top Connecting Your DCX Set-top Instructions and diagrams are included for the following connections: • High-Definition Television (HDTV) • A/V receiver — Audio • Standard-Definition TV (SDTV) • Standard-Definition TV (SDTV) and VCR/DVD Recorder • A/V receiver, Standard-Definition TV (SDTV), and VCR/DVD Recorder Before you move or change components on your entertainment system, review the following: •...

  • Page 20: Hdmi Or Ieee-1394 — Hdtv And Sdtv, Component Video (ypbpr) — Hdtv And Sdtv

    Connecting Your DCX Set-top HDMI or IEEE-1394 — HDTV and SDTV HDMI and IEEE-1394 offer higher quality HD video than component video. • If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.

  • Page 21: Connecting Hdtv — Single Connection For Video/audio, Cable In, Hdmi, Ieee-1394

    Connecting Your DCX Set-top Connecting HDTV — Single Connection for Video/Audio Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. HDMI If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers.

  • Page 22: Connecting Your Dcx Set-top To An Hdtv — Single Connection For Video/audio

    Connecting Your DCX Set-top Connecting Your DCX Set-top to an HDTV — Single Connection for Video/Audio Note: Only (1) HDTV video connection needs to be made to an HDTV. Note: On-screen graphics will not be displayed when using IEEE-1394 connection. Refer to Section 6 for more information.

  • Page 23: Connecting Hdtv — Separate Video/audio Connections, Cable In, Component Video (ypbpr), Audio

    Connecting Your DCX Set-top Connecting HDTV — Separate Video/Audio Connections Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. If your TV has a DVI input, use the DVI connection for your video, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV.

  • Page 24: Connecting Your Dcx Set-top To An Hdtv — Separate Video/audio

    Connecting Your DCX Set-top Connecting Your DCX Set-top to an HDTV — Separate Video/Audio Note: Only (1) video connection and (1) audio connection needs to be made to an HDTV. Note: HDMI-to-DVI adapter is not included with the set-top. Note: Solid lines indicate optimum connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3501–M •...

  • Page 25: Connecting An A/v Receiver — Audio

    Connecting Your DCX Set-top Connecting an A/V Receiver — Audio There are several options available for audio connections to your A/V receiver: • Digital audio (OPTICAL S/PDIF) • Digital audio (COAXIAL S/PDIF) • Stereo audio (AUDIO L/R) If your A/V receiver supports it, the optical (S/PDIF) or coaxial (S/PDIF) digital audio outputs may be used in place of the stereo audio outputs (audio L/R).

  • Page 26: Connecting Your Dcx Set-top To An Hdtv — Alternate Audio

    Connecting Your DCX Set-top Connecting Your DCX Set-top to an HDTV — Alternate Audio Note: Only (1) audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3501–M • User Guide 365-095-16095-x.2...

  • Page 27: Connecting An Sdtv

    Connecting Your DCX Set-top Connecting an SDTV 1. Connect the stereo audio cable to the AUDIO OUT L/R connectors on the DCX set- top and the audio L/R connectors on the Standard-Definition TV (SDTV). 2. Connect an S-Video cable to the SVIDEO connector on the DCX set-top and the input S-Video on the TV.

  • Page 28: Connecting Your Dcx Set-top To An Sdtv

    Connecting Your DCX Set-top Connecting Your DCX Set-top to an SDTV Note: S-Video and Composite video require separate audio connections. Note: Only (1) video connection and (1) audio connection is required. Note: Solid lines indicate optimum connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3501–M • User Guide 365-095-16095-x.2...

  • Page 29: Connecting A Standard-definition Tv (sdtv) And Vcr/dvd Recorder

    Connecting Your DCX Set-top Connecting a Standard-Definition TV (SDTV) and VCR/DVD Recorder audio out l 1. Connect a stereo audio cable to the connectors on the DCX3501-M input audio l Series set-top and the connectors on the VCR/DVD Recorder. video out 1.

  • Page 30

    Connecting Your DCX Set-top L/R audio Video (compos ite) DCX 3501-M Cable in V CR /DV D R ecorder S tandard-Definition TV IN P U T A U D IO L E F T IN P U T O U T P U T CA B LE / A U D IO V ID E O...

  • Page 31: Connecting An A/v Receiver, Sdtv, And Vcr/dvd Recorder

    Connecting Your DCX Set-top Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder 1. Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX set-top and the input L/R connectors on the A/V receiver. 2. Connect an S-Video cable to the SVIDEO connector on the DCX set-top and the S- Video connector on the A/V receiver.

  • Page 32: Connecting Your Dcx Set-top To An A/v Receiver, Sdtv, And Vcr/dvd Recorder

    Connecting Your DCX Set-top Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD Recorder in your configuration. High-Definition All-Digital Dual Tuner DVR Set-top DCX3501–M •...

  • Page 33: Connecting Your Set-top To An External Esata Dvr

    5. Connect the other end of the eSATA cable to the external drive. 6. Follow the on-screen instructions. Note: Only connect external hard drives that have been approved by Motorola for external DVR service. Connecting an external drive that has not been approved could result in poor DVR performance.

  • Page 34: Recording Your Connections

    Recording Your Connections Recording Your Connections Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections.

  • Page 35: Data Devices, Data Features

    Recording Your Connections Data Devices Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the DCX set-top has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking.

  • Page 36: On-screen Graphics

    Recording Your Connections On-Screen Graphics Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.

  • Page 37: Configuring A/v, Closed Captioning, And Other Settings

    Configuring A/V, Closed Captioning, and Other Settings Configuring A/V, Closed Captioning, and Other Settings The following describes how to configure the audio (for HDMI connections), SD and HD video, closed caption, subtitle, and power settings for the DCX3501-M. Before you adjust the output settings: •...

  • Page 38: User Settings Menu Main Screen

    Configuring A/V, Closed Captioning, and Other Settings User Settings Menu Main Screen To configure the DCX3501-M settings on the main User Settings menu screen, first power off the DCX3501-M using either the remote control or the Power button and then press the MENU key on the remote control .

  • Page 39

    Configuring A/V, Closed Captioning, and Other Settings If the DCX3501-M is connected via HDMI to a display device such as a television, the default User Settings menu is updated to reflect this information. The YPbPr Output menu option is replaced with the HDMI/YPbPr Output menu option as shown below. Default User Settings Menu when an HDMI connection is in place Use the remote control cursor keys to navigate the on-screen menus as follows: •...

  • Page 40

    Configuring A/V, Closed Captioning, and Other Settings The User Settings menu options available from the main screen are illustrated and defined below. User Settings Menu – Main Menu Screen High-Definition All-Digital Dual Tuner DVR Set-top DCX3501–M • User Guide 365-095-16095-x.2...

  • Page 41

    Configuring A/V, Closed Captioning, and Other Settings Setting Description TV Type The TV Type setting allows you to specify the style of television connected to the DCX3501-M. Options include 16:9, 4:3 Letterbox, and 4:3 Pan Scan. By default, the 16:9 option is selected. The options are used as follows: •...

  • Page 42

    Configuring A/V, Closed Captioning, and Other Settings Setting Description 4:3 Override The 4:3 Override setting allows you to select the video output format of the DCX3501-M when it is tuned to a Standard-Definition program or playing back a Standard- Definition program from the DVR. Options include 480i, 480p, Stretch, and Off.

  • Page 43

    Configuring A/V, Closed Captioning, and Other Settings Setting Description Additional The Additional Closed Caption Settings option allows you to customize the Closed style and appearance of closed captions. Caption Selecting this option will present a new menu screen with settings specific to Settings closed captions, including font style, color, and size.

  • Page 44: Native Mode Settings Screen

    Configuring A/V, Closed Captioning, and Other Settings Native Mode Settings Screen The Native Mode Settings menu is used to configure the operation of the native mode feature on the DCX3501-M. The DCX3501-M is capable of receiving and decoding a number of different digital video formats. When operating in native mode, the DCX3501- M will generate a video output format that most closely matches the broadcast video format .

  • Page 45

    Configuring A/V, Closed Captioning, and Other Settings Description Setting If this option is selected, the DCX3501-M will generate 1080p60 video on the HDMI output if the 1080p60 program is broadcast in 1080p60 format. The DCX3501-M can also convert any other broadcast (High Definition) format to the 1080p60 video format.

  • Page 46

    Configuring A/V, Closed Captioning, and Other Settings Description Setting frame rate of 60 frames per second. If this option is selected, the DCX3501-M will generate 480i video on both the HDMI and 480i Component Video (YPbPr) outputs if the program is broadcast in 480i format. The DCX3501-M (Standard can also convert any other broadcast format to the 480i video format.

  • Page 47: Additional Hdmi Settings Screen

    Configuring A/V, Closed Captioning, and Other Settings Additional HDMI Settings Screen The Additional HDMI Settings menu is used to configure advanced options that affect the operation of the DCX3501-M with other HDMI and DVI display devices. Adjustable options include display mode, color space, audio output mode, and audio lip sync delay. The Additional HDMI Settings menu screen is illustrated and defined below.

  • Page 48

    Configuring A/V, Closed Captioning, and Other Settings Description Setting The Color Space setting allows you to adjust the color space used by the DCX3501-M to generate Color Space the video signals on the HDMI output. By default, this option is set to YCC 4:4:4. The options are used as follows: •...

  • Page 49: Additional Closed Caption Settings Screen

    Configuring A/V, Closed Captioning, and Other Settings Description Setting Selecting this option will restore all of the settings on this screen (HDMI/DVI Mode, Color Restore Default Space, Audio Output, and Lip Sync) to their default value. Use this option if audio and/or video HDMI Settings has been lost after adjusting these settings from their default values.

  • Page 50

    Configuring A/V, Closed Captioning, and Other Settings Description Setting Sets the service used by the DCX3501-M to render (draw) the closed captions: Service Selection • Analog—This setting affects closed captions for analog and digital standard definition services. Available options are: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default setting is CC1.

  • Page 51: Subtitle And Dvs Settings Screen

    Configuring A/V, Closed Captioning, and Other Settings Subtitle and DVS Settings Screen The Subtitle and DVS Settings menu is used to customize the language and appearance of subtitles and to turn the descriptive video service feature on and off on the DCX3501- M.

  • Page 52

    Configuring A/V, Closed Captioning, and Other Settings Description Setting Subtitles The Subtitles default setting is Off. The options are used as follows: • Off—Subtitles are not rendered (drawn) by the DCX3501-M. • On—Subtitles are rendered (drawn) by the DCX3501-M if they are included within the program and in the language specified by the Language setting.

  • Page 53: Advanced Audio/video Settings Screen

    Configuring A/V, Closed Captioning, and Other Settings Advanced Audio/Video Settings Screen The Advanced Audio/Video Settings menu is used to customize several advanced audio and video features of the DCX3501-M, most notably the Dolby Volume feature and the Video Sharpness feature. The Dolby Volume feature provides volume normalization across channels, programs, and commercials.

  • Page 54

    Configuring A/V, Closed Captioning, and Other Settings Description Setting Dolby Volume The Dolby Volume default setting is Off. The options are used as follows: • Off—The Dolby Volume feature is turned off and the output volume may fluctuate during commercials or when changing channels. •...

  • Page 55: Troubleshooting

    Troubleshooting Troubleshooting Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCX set-top will The DCX set-top has received a software update and may not power on while the new not power on software is being installed.

  • Page 56

    Troubleshooting Problem Possible Solution set-top Verify that the home theater receiver is set to a surround sound audio mode (Dolby Pro Logic ® , Dolby Pro Logic II ® , Dolby Pro Logic IIx ® Verify that the receiver is properly configured to work with all connected speakers. There is no video on the Verify that the TV is powered on and set to the appropriate input source for the DCX set- TV screen...

  • Page 57

    Troubleshooting Problem Possible Solution picture Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the DCX set-top is tuned to a 4:3 program. Set the TV TYPE to 4:3 Pan-Scan. This enables the DCX set-top to remove the black bars above and below the picture when possible.

  • Page 58

    Motorola Mobility, Inc. 101 Tournament Drive, Horsham, PA 19044 www.motorola.com 365-095-16095 x.2 01/11...

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