Understanding the parts of the printer....................10 Selecting a location for the printer......................12 Ordering and replacing supplies..............13 Ordering ink cartridges..........................13 Using genuine Lexmark ink cartridges.....................13 Replacing ink cartridges..........................14 Ordering paper and other supplies......................15 Recycling Lexmark products........................15 Using the printer control panel buttons and menus........16 Using the printer control panel.......................16...
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Contents Loading various paper types........................30 Saving paper default settings........................33 Loading original documents on the scanner glass...................33 Loading original documents into the ADF....................34 Linking trays............................34 Printing......................36 Tips for printing............................36 Printing basic documents........................36 Printing specialty documents........................39 Working with photos..........................42 Printing on both sides of the paper (duplexing)..................45 Managing print jobs..........................47 Copying......................51 Tips for copying............................51...
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Contents Scanning photos into an editing application...................59 Scanning documents into an editing application..................60 Scanning directly to e‑mail using the printer software................61 Scanning to a PDF............................62 Scanning FAQ............................63 Canceling scan jobs..........................63 E-mailing....................64 Setting up the printer to e-mail.......................64 Creating an e-mail contact list.........................65 Sending e-mail............................66 Canceling an e‑mail..........................68 Faxing......................69...
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Contents Troubleshooting..................127 Before you troubleshoot........................127 If Troubleshooting does not solve your problem..................127 Setup troubleshooting...........................127 Understanding printer messages......................132 Clearing paper jams..........................142 Print troubleshooting..........................145 Copy and scan troubleshooting......................147 E-mail troubleshooting..........................149 Fax troubleshooting..........................150 Memory card troubleshooting......................153 Network troubleshooting........................154 Notices.....................165 Product information..........................165 Edition notice............................165 Power consumption..........................168 Index......................182...
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only 26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified Telecommunication Line Cord.
About your printer About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.
(depending on your printer model). Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage‑paid bag. • Recycle the product packaging.
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Find it here Creating and customizing printer solutions, depending on your SmartSolutions User's Guide and Help printer model Go to http://smartsolutions.lexmark.com. Click HELP to view basic SmartSolutions information. Help using the printer software Windows or Mac Help Open a printer software program or application, and then click Help.
About your printer Understanding the parts of the printer Use the Automatic Document • Scan, copy, or fax multiple‑page documents. Feeder (ADF) • Access ADF paper jams. Note: Select printer models allow duplex scanning, copying, or faxing with just a single pass of a page through the ADF.
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About your printer Use the Exit bin Hold paper as it exits. Note: For the printer to be ready for any print job, make sure to fully extend the exit bin and to flip out the bin extender. Bin extender Catch the paper as it exits.
About your printer Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port.
Ordering and replacing supplies Ordering and replacing supplies Ordering ink cartridges Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Notes: •...
Ordering and replacing supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Turn on your printer.
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Using the printer control panel buttons and menus Using the printer control panel buttons and menus Using the printer control panel Note: The icons appear when they are selectable on the current screen. If an icon does not appear, then the function is not available.
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Using the printer control panel buttons and menus Touch Copy Access the copy menu and make copies. Scan Access the scan menu and scan documents. Access the fax menu and send faxes. Memory Device View, select, or print photos and documents. Note: This icon appears when you return to the home screen while a memory card or flash drive is connected to the printer.
Using the printer control panel buttons and menus Touch Setup icon Access the setup menu and change printer settings. Network indicator Check the network connection status of your printer and access the network settings. Navigating menus using the touch screen Left arrow Scroll left.
Using the printer control panel buttons and menus Tips: • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or devices to navigate. • Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display. •...
Using the printer control panel buttons and menus Restoring factory default settings Resetting to factory default settings will delete all the printer settings you have previously selected. From the home screen, touch > Restore Factory Defaults > Restore All Printer Settings > Yes. When prompted to set the initial settings of your printer, make your selections using the touch screen.
Fedora 14 • Debian GNU/Linux 6.0 and 5.0 The printer driver for this operating system is available only at http://support.lexmark.com. Note: Information on additional operating system versions that are compatible with the printer may be available on our Web site.
(referred to as Phone Book) Abbyy Sprint OCR Scan a document and produce text that you can edit with a word‑processing program. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. (referred to as Wireless Setup Utility) •...
Double‑click the Web Link that you want to visit. Customer Support Contact technical support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...
Install additional or optional software. For Macintosh users From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates From the Web site, select your printer and then download the driver. Install additional or optional software.
Using the printer software Reinstalling the printer software When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you send a print job, then try uninstalling and reinstalling the printer.
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Using the Internet Go to the Lexmark Web site at www.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the driver and install the printer software. Note: Updated printer software may be available at http://support.lexmark.com.
Loading paper and original documents Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • You follow the instructions that came with the specialty media. •...
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Loading paper and original documents If you are loading legal‑size paper, then squeeze the tab and pull to extend the tray. Load the paper with the printable side facedown.
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Loading paper and original documents Adjust the paper guides to rest against the left, right, and bottom edges of the paper. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
Loading paper and original documents Fully extend the exit bin, and then flip out the bin extender to catch the paper as it exits. Loading various paper types Note: Different paper types and sizes should not be loaded together in the paper tray. Load up to Make sure 300 sheets of plain paper...
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Loading paper and original documents Load up to Make sure 10 envelopes • The envelopes are designed for use with inkjet printers. • The envelopes are loaded with the printable side facedown and the flap to the left as shown. •...
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Loading paper and original documents Load up to Make sure 50 transparencies • The transparencies are loaded with the rough side facedown. • You load A4‑ or letter‑size transparencies. • You remove any paper backing sheets from the transparencies before loading.
Loading paper and original documents Saving paper default settings You can set the default paper settings for the documents and photos that you print. From the home screen, touch > Paper Setup. Note: If you have installed two trays in your printer, then touch , select the paper tray, and then touch Paper Setup.
Loading paper and original documents Loading original documents into the ADF Note: Make sure the paper is below the maximum fill line located on the edge of the paper guide. Overloading the tray can cause paper jams. Adjust the paper guides on the ADF input tray to the width of the original document. Load the original document faceup and top edge first into the ADF until you hear a beep or a sound from the ADF.
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Loading paper and original documents Notes: • This feature is available only on select printer models. • Make sure the printer is off before installing the optional tray. • The paper type and paper size in the default paper tray and the optional tray should match to avoid a media type mismatch error.
Printing Printing Tips for printing • Make sure the exit bin is fully extended and the bin extender is flipped out. • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges.
Printing Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. •...
Printing Navigate to: Layout tab > Copies area Select a page order: • To print the first page first, clear the Print last page first check box. • To print the last page first, select the Print last page first check box. Click OK to close any printer software dialogs.
Printing From the Printer pop‑up menu, choose your printer. From the print options pop‑up menu, choose Layout. From the Pages per Sheet pop‑up menu, choose the number of page images to print on each page. Adjust other settings as needed. Click Print.
Printing Select an orientation, and then click OK. From the menu bar, choose File > Print. From the Printer pop‑up menu, choose your printer. Click Print. Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the application. Printing labels For Windows users With a document open, click File >...
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Printing Tips on loading label sheets • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. •...
Printing Working with photos Using a memory card or flash drive with the printer Insert a memory card into the card slot or a flash drive into the USB port Inserting a memory card Inserting a flash drive Notes: Notes: •...
Printing Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera.
Printing Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit supports A4‑, A5‑, letter‑, legal‑, statement‑, and executive‑size paper. Notes: • Other paper sizes may be supported. • Do not remove the page until printing stops.
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Printing • For Short‑Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape Click Print. Setting the duplex printing dry time Using the control panel From the home screen, touch >...
Printing From the Two‑Sided Printing Dry Time pop‑up menu, choose a dry time setting. Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, choose Extended. Click OK or Apply Changes. Managing print jobs Finding the print queue for your printer A print queue represents the printer that is connected to your computer.
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Printing Select your printer from the list. Note: Printers connected to the network or locally through a USB cable may have the same default printer name. If necessary, use the Name field to rename the printer. Click Add. Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job.
Printing From the Print Quality pop‑up menu, choose a print quality. Click OK. Pausing print jobs For Windows users Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. The printers folder opens.
Printing For Macintosh users From the Apple menu, navigate to: System Preferences > Print & Fax > select your printer Click Open Print Queue or Set Up Printers. The print queue dialog appears. Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume. •...
Copying Copying Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin Use the ADF for multiple‑page documents. media (such as magazine clippings). Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Copying Touch Color or Black/White to set a color or black-and-white copy. Press Copying an ID card From the home screen, touch SmartSolutions > ID Card Copy. Load the front side of the ID card facedown on the upper left corner of the scanner glass. Touch Continue.
Copying If you want to specify the page orientation and layout of the original document and the copy, then touch Advanced. Notes: • For long‑edged binding, pages are bound along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Copying Collating copies using the printer control panel When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Load the original document.
Copying Placing an overlay message on each page Load the original document. From the home screen, touch Copy > More Options > Overlay. Select an overlay setting, and then touch Accept. Note: If you select Custom Text, then you will be prompted to specify a custom overlay. The text can be up to 32 characters long.
Copying Load the next page of the document: • If you are copying a one‑sided document, then load the next page. • If you are copying a two‑sided document, then flip the original document, and then reload it. Remove the paper from the exit bin, and then reload the paper to print the other side of the document. When prompted to use the current settings, touch Yes.
Scanning Scanning Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin Use the ADF for multiple‑page documents. media (such as magazine clippings). Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Scanning The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning to a network computer Load the original document. From the home screen, touch Scan > Computer. Touch the name of the destination computer.
Scanning Insert the flash drive or memory card. Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to select which memory device to use.
Scanning From the list of devices, select your printer. Adjust the scan settings as needed. To preview the image, click Overview. Note: The preview feature is available only when scanning from the scanner glass. From the Scan To pop‑up menu, choose a photo editing application. Click Scan.
Scanning Adjust the scan settings as needed. To preview the image, click Overview. Note: The preview feature is available only when scanning from the scanner glass. From the Scan To pop‑up menu, choose ABBYY FineReader. Click Scan. From the dialog that appears, choose the file that you scanned, and then select the format to which you want the file converted (such as a text document).
Scanning From the list of devices, select your printer. Adjust the scan settings as needed. To preview the image, click Overview. Note: The preview feature is available only when scanning from the scanner glass. From the Scan To pop‑up menu, choose an e‑mail application. Click Scan.
Scanning From the Format pop‑up menu, choose PDF. Click Scan. Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan.
E-mailing E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.
E-mailing • Password—Enter your e‑mail account password. • Domain—Enter your e‑mail account domain. Note: This setting appears only when Authentication is set to NTLM. For more information, contact your e- mail provider or your system support person. To check if the SMTP server settings are correct, touch Test SMTP Settings. If you want to change the e‑mail settings From the home screen, touch >...
E-mailing Creating an e‑mail contact list using the computer For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Fax > Edit contact list > Select from Phone Book From the Phone Book field, choose a phone book.
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E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin Note: The ADF is available only on select models. If you media (such as magazine clippings). purchased a printer without an ADF, then load original documents or photos on the scanner glass.
E-mailing If you want to change the default e‑mail subject, then navigate to: Subject > enter your subject > Accept If you want to change the default e‑mail message, then navigate to: Message > enter you message > Accept Press Canceling an e‑mail To cancel an e‑mail, press...
Faxing Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect:...
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Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the port of the printer. Remove the protective plug from the port of the printer, and then connect the answering machine to the port.
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Faxing Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
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Faxing Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
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Faxing To install a filter for the printer: Connect the line port of the DSL filter to the wall jack. Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter. To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter.
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Faxing Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
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Faxing Tips for this setup: • To make sure that the phone port on the cable modem is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
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Faxing Scenario 5: Country‑ or region‑specific setup Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.
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Faxing If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ 11 connector, then connect it directly to the wall jack. Notes: • Do not remove the wrap plug from the port of the printer.
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Faxing To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Faxing Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Faxing Setting the fax footer From the home screen, navigate to: > Fax Setup > Fax Printing > Fax Footer Touch On, and then touch Accept. Configuring the fax settings You can configure the fax settings through the printer control panel or the computer through the Printer Setup Utility. If you configure the fax settings through the printer control panel, then the Printer Setup Utility imports those settings.
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Faxing From here You can Dialing and Sending • Set your fax name and fax number. • Set your fax ID. This determines whether your fax name or fax number is used in your fax header and fax logs. • Set the dial method, redial time, number of redial attempts, dialing prefix, and dialing volume.
Faxing Creating a contact list You can create a contact list using the Address Book in the printer control panel or the computer through the Phone Book. If you create a contact list in the printer control panel, then the Phone Book automatically saves those contacts as Phone Book entries.
Faxing Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software.
Faxing Tips for sending faxes • Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Make sure the exit bin is fully extended and the bin extender is flipped out. •...
Faxing Enter the recipient fax number or numbers in the “Fax number(s)” field. You can enter fax numbers manually or by using the Phone Book feature. If necessary, enter a prefix in the Dialing Prefix dialog. Select the appropriate paper size and page orientation. Select Include Cover Page with Fax, and enter the appropriate information if you want to include a cover page with the fax.
Faxing Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
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Faxing For Macintosh users From the Finder, navigate to: Applications > select your printer folder Double‑click Printer Settings. Configure the fax settings. What is a splitter and what type of splitter should I use? If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack.
Faxing How many rings should I set? If the printer is sharing a line with an answering machine, then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
Faxing How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Adjusting the dialing volume Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook.
Faxing If your high‑resolution fax is not being received, then try selecting a lower quality. Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 (halftone) 200 x 200...
Faxing How do I view the fax history of the printer? You can view the fax history of the printer on the touch screen. You can also print reports of sent and/or received faxes. To print fax history reports: From the home screen, touch >...
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Faxing How do I block faxes? You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive.
Networking Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: WPA2/WPA, WEP, and no security. WPA2/WPA WPA (Wi-Fi Protected Access) and WPA2 (Wi-Fi Protected Access 2) offer stronger wireless network security than WEP.
Networking No Security It is not recommended to use no security at all on a home wireless network. Using no security means that anyone within range of your wireless network can use your network resources—including Internet access— if your wireless network is connected to the Internet.
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Networking Information you will need during advanced wireless setup The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup. You must know the following information before configuring the wireless printer settings manually: Wireless Mode Check your wireless network type: Infrastructure—All devices on a wireless network communicate with each other through an access point (wireless router).
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Networking Authentication type Encryption method Open Mode • None • Shared Mode WPA Personal TKIP WPA2‑Personal • TKIP • WPA2‑Enterprise • TKIP • 802.1X ‑ RADIUS • None • WEP‑DynamicKeys • WEP‑StaticKeys • WPA‑TKIP • WPA‑AES Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: •...
Networking Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver.
Networking Indicator Printer status • The printer is out of the range of the access point (wireless router). • The printer is trying to communicate with the access point, but the access point is turned off or is not working properly. •...
Networking Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks. Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. Print a network setup page to see the IP address currently assigned to the printer.
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Networking Notes: • Before you begin, make sure your wireless network adapter is properly attached to your computer and is working. • The recommended way to set up your wireless network is to use an access point (wireless router). This network setup is called infrastructure network.
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Networking When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use with your computer. Store a copy of your network name and security information in a safe place for future reference. Note: You may need to reconnect Windows Vista computers to the ad hoc network after restarting.
Networking Insert the installation software CD, and then follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use with your computer.
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Networking Configuring the printer wirelessly using WPS (Windows only) ‑ Fi Protected Setup (WPS), it is easy to add computers or printers to your wireless network because the SSID With Wi and WPA passphrase are automatically detected and configured for you. Make sure your access point (wireless router) supports WPS.
Networking Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Follow the instructions on the computer screen to set up the printer wirelessly. Using the printer locally (USB) Select the connection type that describes how you currently access your printer: If the printer is currently set up for Ethernet Attach a USB cable to the computer and to the printer.
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Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double‑click Lexmark Extras > Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly.
Networking If the printer is currently set up for Ethernet Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. Add the printer (see “Add the printer”...
Networking In Mac OS X version 10.4 or earlier From the Finder, choose Utilities. Double‑click Printer Setup Utility or Print Center. From the Printer List dialog, choose the printer you want to use, and then click Add. From the Printer Browser, select your printer, and then click Add. Sharing a printer in a Windows environment Prepare the computers to share the printer: Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print...
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Networking Sharing a printer in a Macintosh environment From the Finder, choose Help > Mac Help. In the Search field, type sharing the printer on a network, and then press return. Select only one of the following: • Sharing your printer with Mac OS X users—Let other Macintosh computers on the network that use Mac OS X version 10.4 or later use any printer connected to your Macintosh computer.
Networking EAP‑TTLS • appropriate inner authentication • RADIUS user name • RADIUS password • CA certificate Configuring 802.1X Authentication The information you must complete is dependent on the 802.1X security mechanism you select. Some require user names, passwords, and/or certificates. If your network contains multiple access points with different modes of authentication, then you can select and configure more than one authentication mechanism.
Networking Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make sure that: • You have completed the initial setup of the printer. • Your network is set up and working properly. • Your computer is connected to your network.
Networking Look for any of these identifier marks to check if your access point is WPS certified: You can find these WPS logos on the side, back, or top of your access point. For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person.
Networking Where do I find my SSID? • View the settings on the access point (wireless router). Most access points have a built‑in Web server that can be accessed using a Web browser. • Check your computer to see if a program was installed with your wireless network adapter. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID.
Networking – If you are using a proxy server, then temporarily disable it to load the Web page correctly. Enter the user name and password for the access point when prompted. Note: The WEP key or WPA passphrase is not the same as the password for the access point. The password allows you to access the access point settings.
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Networking Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...
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Networking What is a USB cable? A Universal Serial Bus (USB) cable is primarily used to connect a USB device to a host. Common hosts include computers and video game consoles. Through the USB port and cable, it is possible to connect computer peripherals such as mouse devices, keyboards, digital cameras, printers, personal media players, flash drives, and external hard drives.
Networking Firmly plug the rectangular end of the USB cable into the USB port of the computer. Follow the instructions on the computer screen. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through an access point (wireless router).
Networking Finding the signal strength The signal strength tells you how strongly the computer or printer is receiving the wireless signal from the wireless network. Poor signal quality could affect connectivity during configuration. Checking computer connectivity From your computer system tray, click the wireless icon that corresponds to the software managing your wireless network adapter.
Networking EMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects. Most walls, floors, furniture, and other objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass through, such as objects containing metal and concrete.
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Networking In the Wireless settings section, look for the SSID. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. Obtain the SSID of the network that the printer is connected to: From the printer, print a network setup page. In the Wireless section, look for SSID.
Networking Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) •...
Networking Notes: • A list of MAC addresses can be set on an access point (wireless router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list.
Networking Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address. • View the printer settings. From the printer control panel, navigate to: > Network Setup > TCP/IP Look for IP Address. How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP.
SmartSolutions is a set of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds, calendars, and online photo albums from the printer control panel.
Maintaining the printer Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if it is turned off.
Maintaining the printer Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. •...
Maintaining the printer Cleaning the touch screen The touch screen of your printer control panel may need to be cleaned from time to time to remove fingerprints and smudges. Make sure the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Note: Make sure the printer is not in Power Save mode. Press and hold for three seconds to turn off the printer. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...
Troubleshooting Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following: HANGE THE LANGUAGE USING THE PRINTER MENUS From the home screen, navigate to: > Device Setup > Language Select a language, and then touch Accept.
Troubleshooting Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY Turn the printer on, and then open the ink cartridge access door. Make sure the cartridges are inserted correctly.
Troubleshooting Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.
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Troubleshooting After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. Turn on the printer. Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.
Troubleshooting Understanding printer messages Alignment Problem Try one or more of the following: • Load only plain, unmarked paper when aligning the cartridges. The printer will read any markings on used paper, which could cause the alignment error message to appear. •...
Troubleshooting Change [Paper Source] to [Size] [Type] Paper Try one or more of the following: • Select the paper tray with the correct paper size or type. • Touch Paper Loaded, Continue to continue printing after loading the correct paper size and paper type in the default paper tray.
Troubleshooting Duplex Unit Missing Try one or more of the following: • Make sure the duplex unit is properly installed at the back of the printer to clear the message. • Cancel the current job. E‑mail Server Not Specified Try one or more of the following: •...
Troubleshooting Fax Memory Full Reduce the fax resolution or the number of pages in the fax. Touch Continue to clear the message. Fax Mode Unsupported Try one or more of the following: • Enable Auto Convert Color Faxes to Mono Faxes. •...
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• Touch Cancel Printing to cancel the print job. • See the User's Guide or visit the Lexmark Support Web Site at http://support.lexmark.com for a list of supported ink cartridges. Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink cartridges. Try one or more of the following: •...
• Touch OK to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges. Ink Low You may need to replace the specified ink cartridge soon. Try one or more of the following: •...
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Troubleshooting Memory Device Access Error Try one or more of the following: • Remove the memory device, and then reinsert it into the card slot or USB port. • Touch OK to clear the message. Network [x] Software Error [x] is the number of the network connection. Try one or more of the following: •...
Troubleshooting Paper Tray [x] Detected Try one or more of the following: • Touch Yes to clear the message. • Touch Change Settings, and then select the paper size and paper type of the media loaded. Touch Accept for each selection.
• Touch OK to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges. Scanned Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message and cancel the current scan job.
Troubleshooting Scanner Disabled Try one or more of the following: • Check the printer software settings or the Administration settings from the printer to enable the scanner. • Touch OK to clear the message. Short Paper Try one or more of the following: •...
Troubleshooting Unrecoverable Fax Error Turn the printer off and then back on, and then resend the fax. Unrecoverable Scan Error Try one or more of the following: • Restart your printer. • Update your printer firmware. USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device.
Troubleshooting Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. If necessary, close the printer to clear the message. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Pull up the duplex latch and remove the duplex unit.
Troubleshooting Reinsert the duplex unit to clear the message. Paper jam in the ADF (select models only) Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Open the ADF cover, and then gently pull out the jammed paper. Notes: •...
Troubleshooting HECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the print side facedown. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
Troubleshooting From the Paper Size pop‑up menu, choose a paper size that has “(Borderless)” in its name. For example, if you loaded a 4 x 6 photo paper, then choose US 4 x 6 in (Borderless). Click OK. From the menu bar, choose File > Print. From the Printer pop‑up menu, choose your printer.
Troubleshooting DD MEMORY TO THE COMPUTER Consider upgrading the RAM. Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable, then try using a different USB cable.
Troubleshooting Scanner unit does not close Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: LEAN THE SCANNER GLASS DJUST THE SCAN QUALITY EVIEW THE TIPS FOR COPYING...
Troubleshooting Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.
Troubleshooting AKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e‑mail to bounce back to your inbox. Fax troubleshooting • “Fax troubleshooting checklist” on page 150 • “Cannot send faxes” on page 151 • “Cannot receive faxes” on page 152 •...
Troubleshooting Cannot send faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: AKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax number. This is the information that identifies you as the sender in all the faxes that you send.
Troubleshooting Make sure that the dial prefix entered in the printer is correct for your network. From the home screen, navigate to: > Fax Setup > Dialing and Sending > Dial Prefix Check the prefix. If the prefix is not correct, enter the correct prefix, and then touch Accept. Cannot receive faxes If the “Fax troubleshooting checklist”...
Troubleshooting AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually (Auto Answer Off), then you need to enter the correct code when a fax comes in so that the printer can receive it. From the home screen, navigate to: >...
Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series. If unsure, look for an updated version of the printer software on the Lexmark Web site. For more information, see the printer User's Guide.
Troubleshooting ECONNECT THE PRINTER POWER SUPPLY Turn off the printer. Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer. Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.
Troubleshooting Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling.
Troubleshooting Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: URN THE ACCESS POINT WIRELESS ROUTER...
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Troubleshooting OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.
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Troubleshooting In the Wireless settings section, look for the SSID. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. Obtain the SSID of the network that the printer is connected to: From the printer, print a network setup page. In the Wireless section, look for SSID.
Troubleshooting AKE SURE YOUR IS COMPATIBLE WITH WIRELESS PRINTING THROUGH The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: HECK POWER Make sure the...
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Troubleshooting Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address. • View the printer settings. From the printer control panel, navigate to: > Network Setup > TCP/IP Look for IP Address. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
Troubleshooting Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. Right‑click the printer, and then select Properties or Printer properties from the menu. Click the Ports tab. Click the box next to Enable bidirectional support if it is not already checked.
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Troubleshooting LIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any appliance containing a motor can disrupt wireless network communications. Try turning on any potential sources of interference and see if it causes the problem.
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Troubleshooting HECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. See the documentation that came with your wireless router if you are not sure how to reach the manufacturer Web site.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
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The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Notices Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
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Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
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I agree that this patented printer is licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the below cartridge license agreement), and (2) pass this printer license/agreement to any subsequent user of this printer.
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Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
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DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
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License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
10 connection when to turn on 87 cartridges, ink configurations 120 Automatic Document Feeder (ADF) using genuine Lexmark 13 conserving energy 19 clearing a paper jam in 144 certificate conserving energy, ink, and paper 7 location 10 request 109...
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Index contact list, e‑mail default printing mode creating 66 changing 48 EAP 108 setting up 65, 66 default settings EAP‑MD5 109 Continue button unavailable 154 resetting to 20 EAP‑TLS 109 copier or scanner does not dial method EAP‑TTLS 109 respond 147 setting 80 emission copies...
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80 information 8 ink cartridges fax sending speed MAC address 120 replacing 14 setting 80 print queue 47 using genuine Lexmark 13 fax settings publications 8 ink levels configuring 80, 81 Web site 8 checking 124 for answering machine 89...
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Index installing Load [Paper Source] with [Size] network printer 122 [Type] Paper 137 N9UF Box 98 installing optional software 24 Load [Paper Source] with [Size] navigating menus installing printer Paper 137 using touch screen 18 on wired network loading Network [x] Software Error 138 (Macintosh) 110 documents on scanner glass 33 network connection...
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Index paper default settings print order Fax Modem Error 135 saving 33 changing 37 Fax Name Not Set Up 135 paper jam in the ADF 144 print queue Ink Cartridge Access Door paper jam in the duplex unit 143 creating 47 Open 135 paper or specialty media finding 47...
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85 in black and white 63 on wireless network recycling 7 photos for editing 59 (Windows) 96 Lexmark products 15 tips 57 setup troubleshooting WEEE statement 167 to a flash drive 58 cannot print through USB 131 redial attempts...
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Index Sleep timeout transmit key slow print speed 146 changing 19 WEP 108 streaks or lines on printed SmartSolutions 123 Transmit Terminal Identification image 146 SmartSolutions Update Failed 141 (TTI) troubleshooting, setup SMTP server setting 79 cannot print through USB 131 configuring 64 trays incorrect language appears on...
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Index using printer does not print 155 Wi‑Fi Protected Setup 103 Macintosh printer software 23 troubleshooting 156 using 110 Web Links 23 wireless network Wi‑Fi Protected Setup logo adding a printer to existing ad hoc identifying 110 network 102 WPA 93, 108 advanced setup 95 WPA passphrase Virtual Private Network 156...