NETGEAR WNDR3800 - N600 WIRELESS DUAL BAND GIGABIT ROUTER-Premium Edition User Manual
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NETGEAR WNDR3800 - N600 WIRELESS DUAL BAND GIGABIT ROUTER-Premium Edition User Manual

N600 wireless dual band gigabit router premium edition
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See also: Feature Manual , Installation Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
December 2011
202-10806-04
v1.0
N600 Wireless Dual Band
Gigabit Router Premium
Edition WNDR3800

User Manual

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Summary of Contents for NETGEAR WNDR3800 - N600 WIRELESS DUAL BAND GIGABIT ROUTER-Premium Edition

  • Page 1: User Manual

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 User Manual 350 East Plumeria Drive San Jose, CA 95134 December 2011 202-10806-04 v1.0...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the Support website at http://support.netgear.com.

  • Page 3: Table Of Contents

    NETGEAR Genie Setup ........
  • Page 4 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Chapter 4 Genie Advanced Home Setup Wizard ..........33 WPS Wizard .
  • Page 5 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Chapter 7 Administration Upgrade the Router Firmware ........74 View Router Status.
  • Page 6 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Chapter 9 Troubleshooting Quick Tips ..........114 Sequence to Restart Your Network .

  • Page 7: Chapter 1 Hardware Setup

    This chapter contains the following sections: • Premium Features • Unpack Your New Router • Prepare the Router for Installation • Hardware Features • Position Your Wireless Router For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com.

  • Page 8: Premium Features

    To learn more about ReadySHARE, see www.netgear.com/readyshare. Video Mode To prevent packet drops or jitter when streaming high-quality video, NETGEAR recommends that you create a separate Wi-Fi network on the 5 GHz radio band of your router, and connect all of your media-streaming devices, or PCs that you use to stream video, to this Wi-Fi network.

  • Page 9: Tivo Support

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 busy Wi-Fi channels. ClearChannel Selector is enabled by default on your WNDR3800 router. TiVo Support This feature allows your TiVo to access media files stored on a USB device that is connected to your router.

  • Page 10: Unpack Your New Router

    NETGEAR Installation Guide with cabling and router setup instructions • If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.

  • Page 11: Prepare The Router For Installation

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Prepare the Router for Installation Carefully remove the protective film from the top of your router. Set up your router by aligning the arrow on the base with the arrow on Restore the back of the case, and sliding the Factory...
  • Page 12 • Solid green. The router startup has completed and the router is ready. • Off. Power is not supplied to the router. • Blinking green. The firmware is corrupted. See www.netgear.com/support. • Blinking amber. The firmware is upgrading, or the Restore Factory Settings button was pressed.

  • Page 13: Back Panel

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Back Panel The back panel has the On/Off button and the port connections shown here and described below. Power AC power Internet Ethernet port On/Off adapter outlet ports port Figure 4. Back panel features The four local (LAN) 10/100/1000 Mbps Ethernet ports are for cabling the router to local •...

  • Page 14: Position Your Wireless Router

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Position Your Wireless Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router.

  • Page 15: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR Genie Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.

  • Page 16: Router Setup Preparation

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.

  • Page 17: Netgear Genie Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 NETGEAR Genie Setup NETGEAR Genie runs on any device with a Web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 18: Use Netgear Genie After Installation

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router.

  • Page 19: Router Dashboard (Basic Home Screen)

    Chapter 8, Advanced Settings. Using this tab requires a solid understanding of networking concepts. Help & Support. Go to the NETGEAR support site to get information, help, and product • documentation. These links work once you have an Internet connection.

  • Page 20: Add Wireless Devices Or Computers To Your Network

    Within 2 minutes, press the WPS button on your wireless device or follow the WPS instructions that came with the device. The device is now connected to your router. Repeat steps 1–2 to add other WPS wireless devices. Getting Started with NETGEAR Genie...

  • Page 21: Chapter 3 Genie Basic Settings

    Genie Basic Settings Your Internet connection and network This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls •...

  • Page 22: Internet Setup

    Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.
  • Page 23 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or • L2TP. Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. •...

  • Page 24: Attached Devices

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 25: Parental Controls

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB port here.

  • Page 26: Basic Wireless Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This screen displays the following: Basic.The Basic feature allows you to manage files and folders on a USB storage device • that is connected to the USB port of the router. ReadySHARE Cloud.

  • Page 27: Wireless Settings Screen Fields

     To view or change basic wireless settings: If you do NETGEAR recommends that you do not change your preset security settings. decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 28: Change Wpa Security Option And Passphrase

    The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how.

  • Page 29: Guest Networks

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 30: Set Up A Video Network

    Click Apply to save your selections. Set Up a Video Network To prevent packet drops or jitter when streaming high-quality video, NETGEAR recommends that you create a separate Wi-Fi network on the 5 GHz radio band of your router, and connect all of your media-streaming devices, or PCs that you use to stream video, to this Wi-Fi network.
  • Page 31 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security.

  • Page 32: Chapter 4 Genie Advanced Home

    Genie Advanced Home Specifying custom settings This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard •...

  • Page 33: Setup Wizard

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie.

  • Page 34: Wps Wizard

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN.

  • Page 35: Setup Menu

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green.

  • Page 36: Wan Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 37: Default Dmz Server

    MTU setting than the other devices, the data packets has to be split or “fragmented” to accommodate the one with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of...
  • Page 38 Table 2. Common MTU Sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 39: Lan Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 40: Lan Setup Screen Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup Screen Settings LAN TCP/IP Setup IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the •...

  • Page 41: Address Reservation

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address.

  • Page 42: Quality Of Service (Qos) Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The WNDR3800 router can provide QoS prioritization over the wireless link and on the Internet connection.
  • Page 43 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 QoS for Applications and Online Gaming  To create a QoS policy for applications and online games: In the QoS Setup screen, select the Turn Internet Access QoS On checkbox. Click the Setup QoS Rule button to see the existing priority rules. On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button.
  • Page 44 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c.
  • Page 45 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the Ethernet LAN port list, select the LAN port that will have a QoS policy. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet.

  • Page 46: Editing Or Deleting An Existing Qos Policy

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 From the Priority Category list, select MAC Address to display the following screen: If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 47: Chapter 5 Usb Storage

    USB Control Center Utility • USB Storage Advanced Settings • Media Server Settings • Play WNDR3800 Media on TiVo with ReadyDLNA • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer For additional about ReadySHARE features, see www.netgear.com/readyshare.

  • Page 48: Usb Drive Requirements

    The router should work with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives supported by the router, go to: http://kbserver.netgear.com/readyshare The router supports both read and write for FAT16, FAT32, NTFS, and Linux file systems (EXT2 and EXT3).

  • Page 49: File Sharing Scenarios

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 File Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia.

  • Page 50: Basic Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet.

  • Page 51: Add Or Edit A Network Folder

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 By default, the USB storage device is available to all computers on your local area network (LAN). If you logged in to the router before you connected your USB Note: device, you might not see your USB device in the router screens until you log out and then log back in again.

  • Page 52: Readyshare Cloud

    If your friends and family do not have a ReadySHARE Cloud account, they will be invited to create one so they can access the shared contents. Visit and create an account to make your files and folders http://readyshare.netgear.com accessible. In addition to remotely sharing anything stored on the USB device connected to your router, you can: Control friends’...
  • Page 53 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up a ReadySHARE account: On the ReadySHARE Cloud screen, click the click here link, and the following screen displays: Fill in the fields (scroll down as necessary). Read the agreement, and click the I accept. Create my account. button.The following screen displays: ...
  • Page 54  To access USB contents remotely: From a device with a web browser, browse to http://readyshare.netgear.com. Enter your ReadySHARE Cloud user name and password, and then click the Log in button. Note that the iPhone and Android phone apps are available to Note: download.

  • Page 55: Readyshare Printer

    Download the NETGEAR USB Control Center utility available at www.netgear.com/landing/en-us/readyshare.aspx. The NETGEAR USB Control Center utility has a Mac version and a Windows version. Install the utility on each computer that will share the printer. You have to install this utility before you can use the ReadySHARE Printer feature.
  • Page 56 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 When you launch the USB Control Center Utility, a screen similar to the following displays: This is the main screen, which shows a device icon, the description for this USB device, and its status.

  • Page 57: Control Center Configuration

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Control Center Configuration Select Tools >Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the timeout value for holding the USB resource when it is not in use. Language.

  • Page 58: Scan With A Multi-Function Printer

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer.

  • Page 59: Usb Storage Advanced Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage device.
  • Page 60 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Available Network Folders You might need to scroll down to view this section of the screen: Share Name. If only 1 device is connected, the default share name is USB_Storage. You •...

  • Page 61: Media Server Settings

    By default, the router is set up to act as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live. To view these settings, select Advanced > USB Storage > Media Server to display the...

  • Page 62: Play Wndr3800 Media On Tivo With Readydlna

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Play WNDR3800 Media on TiVo with ReadyDLNA You can use the TiVo (Series 2 and above) Home Media Option to play back photos and music that reside on your PC or Mac right in your TiVo user interface. ...
  • Page 63 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To play music or view photos: On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select what you want to play or watch. USB Storage...

  • Page 64: Copy Tivo Files Onto A Computer

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Copy TiVo Files onto a Computer For file transfers between your TiVo and your computer, you can use the TiVo Desktop accessory available at https://www3.tivo.com/store/accessories-software.do. Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. This feature is located on the Advanced Setup menu on the Advanced tab.

  • Page 65: Connect To The Usb Drive From A Remote Computer

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. To add an approved USB device, select it from the Available USB Devices list, and then click Add.
  • Page 66 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Type the account name and password that has access rights to the USB drive. The user name (account name) for All – no password is guest. The directories of the USB drive that your account has access to are displayed, for example, share/partition1/directory1.

  • Page 67: Chapter 6 Security

    Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: •...

  • Page 68: Keyword Blocking Of Http Traffic

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: Per Schedule.

  • Page 69: Block Services (Port Filtering)

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’...
  • Page 70 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 71: Schedule Blocking

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Schedule Blocking You can specify the days and time that you want to block Internet access.  To schedule blocking: Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.

  • Page 72: Security Event Email Notifications

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the Email screen and specify which alerts you want to receive and how often.  To set up email notifications: Select Advanced >...

  • Page 73: Chapter 7 Administration

    Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also on page 108 for information on upgrading or Remote Management checking the status of your router over the Internet, and on page 112 for Traffic Meter information on monitoring the volume of Internet traffic passing through your router’s Internet...

  • Page 74: Upgrade The Router Firmware

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product.

  • Page 75: View Router Status

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 View Router Status To view router status and usage information, click the Advanced Home button or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version.
  • Page 76 Domain Name Server. The Domain Name Server addresses being used by the router. A Domain Name Server translates human-language URLs such as into IP www.netgear.com addresses. Statistics Button On the Router Status screen, in the Internet Provider (WAN) Setup pane, click the Statistics button to display the following screen: Figure 7.

  • Page 77: Connection Status Button

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 8. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 78: Wireless Settings (2.4 Ghz) And Wireless Settings (5 Ghz)

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) You need to scroll down to see all the fields for this section of the Router Status screen: The following settings are displayed for each network: Name (SSID).

  • Page 79: View Logs Of Web Access Or Attempted Web Access

    Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off.

  • Page 80: Manage The Configuration File

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Target address. The name or IP address of the website or news group visited or to which • access was attempted. Action. Whether the access was blocked or allowed. • To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button.

  • Page 81: Erase

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To restore configuration settings that you backed up: Enter the full path to the file on your network, or click the Browse button to find the file. When you have located the .cfg file, click the Restore button to upload the file to the router. Upon completion, the router reboots.

  • Page 82: Password Recovery

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you will have an easy way to recover the password if it is forgotten.

  • Page 83: Time Machine

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Time Machine Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine If you are already using Time Machine software with your USB hard drive, you can skip the set up and go directly to the following section, Access the Connected USB Hard...

  • Page 84: Access The Connected Usb Hard Drive

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from Your Mac or PC.  To access the drive: Start ReadySHARE: On a Mac: Select Go >...

  • Page 85: Before You Back Up A Large Amount Of Data

    Before You Back up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you do the following to ensure a successful operation: Upgrade the operating system of the Mac machine.
  • Page 86 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 c. On the Energy Saver screen, select Wake for Ethernet network access. d. Click the Back arrow to exit this screen. Your changes will be saved. Modify your Security settings. a. From the Apple menu, select System Preferences. b.

  • Page 87: Change The Partition Scheme

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR.  To make sure the partition scheme is set to one of these supported schemes: Open the Disk Utility and select your USB drive.

  • Page 88: Chapter 8 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 89: Advanced Wireless Settings

    Do not change these settings. Transmit Power Control. With the default setting of 100%, the router uses the power level that NETGEAR recommends to transmit wireless packets. If you change this setting to a lower percentage, it saves power, but also reduces wireless coverages.

  • Page 90: Wireless Repeating Function (Wds)

    Low radio button. To increase sensitivity, select the High radio button. With the High setting you might get some wireless disconnections if your wireless client does not support 802.11h (this smooth channel switch protocol.) If you use the High setting, NETGEAR recommends that you update your wireless equipment with the latest wireless drivers.
  • Page 91 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them. The following figure shows a wireless repeating scenario. Repeater Base station access point...

  • Page 92: Wireless Repeating Function

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual band concurrent mode is not affected. For you to set up a wireless network with WDS, he following conditions have to be met for both access points: Both access points have to use the same SSID, wireless channel, and encryption mode.

  • Page 93: Set Up The Base Station

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. If you are setting up a point-to-point bridge, select this check box. If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared.

  • Page 94: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the WNDR3800 base station with a non-NETGEAR Note: router as the repeater, you might need to change additional configuration settings.

  • Page 95: Port Forwarding And Triggering

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP of the base station. Click Apply to save your changes.

  • Page 96: Port Triggering To Open Incoming Ports

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 the Web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): The source address is replaced with your router’s public IP address. This is necessary •...
  • Page 97 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 triggering function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.

  • Page 98: Port Forwarding To Permit External Host Communications

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network.

  • Page 99: How Port Forwarding Differs From Port Triggering

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: Port triggering can be used by any computer on your network, although only one •...

  • Page 100: Add A Custom Service

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: The Port Forwarding radio button is selected as the service type. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see on page 100.

  • Page 101: Editing Or Deleting A Port Forwarding Entry

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP. In the Starting Port field, enter the beginning port number.

  • Page 102: Set Up Port Triggering

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your Web server at 192.168.1.33. HTTP (port 80) is the standard protocol for Web servers.
  • Page 103 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 104: Dynamic Dns

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet.
  • Page 105 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.

  • Page 106: Static Routes

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
  • Page 107 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up a static route: Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.

  • Page 108: Remote Management

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3800 router over the Internet.  To set up remote management: Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a very secure password.

  • Page 109: Usb Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Normal Web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote management Web interface. Choose a number between 1024 and 65535, but do not use the number of any common service port.
  • Page 110 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To turn on Universal Plug and Play: Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled.

  • Page 111: Ipv6

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically.  To set up an IPv6 Internet connection type: Select Advanced >...

  • Page 112: Traffic Meter

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage.

  • Page 113: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at for product and contact information. http://support.netgear.com This chapter contains the following sections: •...

  • Page 114: Quick Tips

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network  Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 115: Network Settings

    If the error persists, you have a hardware problem. For recovery instructions, or help with a hardware problem, contact Technical Support at www.netgear.com/support. LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router.

  • Page 116: Internet Or Ethernet Port Leds Are Off

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: Make sure that the Ethernet cable connections are secure at the router and at the modem •...

  • Page 117: Cannot Access The Internet

    You can determine whether the request was successful using the Router Status screen.  To check the WAN IP address: Start your browser, and select an external site such as http://www.netgear.com. Access the router’s configuration at http://www.routerlogin.net. Select Advanced > Administration > Router Status.

  • Page 118: Changes Not Saved

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You might be running login software that is no longer needed. • If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools >...

  • Page 119: Wireless Signal Strength

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 If your wireless device finds the network but you cannot join the network, check to make • sure that your wireless device is compatible with the network that you selected (2.4 GHz or 5 GHz).

  • Page 120: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings, technical specifications for the N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800, and links to related documents. • Factory Default Settings • Technical Specifications...

  • Page 121: Factory Default Settings

    Enabled • The unique default network name is printed on product label Wireless network names (SSIDs) • 2.4 GHz b/g/n guest network: NETGEAR-Guest • 5 GHz a/n guest network: NETGEAR-5G-Guest Security The unique default password is printed on product label.
  • Page 122 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Table 4. WNDR3800 Router Default Configuration Settings (Continued) Feature Default setting Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise varies by region RF channel 6 until region selected •...

  • Page 123: Technical Specifications

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Technical Specifications Table 5. WNDR3800 Router Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB • North America: 120V, 60 Hz, input Power adapter •...

  • Page 124: Appendix B Notification Of Compliance

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...
  • Page 125 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ...

  • Page 126: Fcc Information To User

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 complies with Part 15 Subpart B of FCC CFR47 Rules.

  • Page 127: Industry Canada

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This • device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 128: Index

    Index DMZ server Dynamic DNS access remote port forwarding viewing logs port triggering access points repeater unit accessing remote computer user-defined services ACS Channel Switch connecting wirelessly adding country setting custom service priority rules crossover cable address reservation CTS/RTS Threshold advertisement period custom service (port forwarding) alerts, emailing...
  • Page 129 LAN port QoS for settings LAN setup games, online, QoS for language setting gateway IP address large files, sharing Genie, NETGEAR lease, DHCP guest networks LEDs local servers, port forwarding to logging in logs host name emailing host, trusted...
  • Page 130 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 NAT (Network Address Translation) QoS (Quality of Service) NETGEAR Genie network correct settings, checking radio, wireless restarting range of wireless connections Network Time Protocol (NTP) ReadySHARE access networks guest ReadySHARE Cloud...
  • Page 131 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Distribution System (WDS) Wireless LED technical specifications described technical support troubleshooting and Temporal Key Integrity Protocol (TKIP) wireless mode time of day wireless network name time to live, advertisement wireless network name (SSID) broadcast time-out, port triggering wireless network name (SSID), described trademarks...

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