eMachines D720 Series Service Manual
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eMachines D720 Series Service Manual

Emachines laptop user manual
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eMachines D720/D520 Series
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Summary of Contents for eMachines D720 Series

  • Page 1 D720/D520 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on eMachines D720/D520 Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

  • Page 7: Table Of Contents

    System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Antenna ..........58 Removing the LCD Module .
  • Page 9 LCD Panel ........... . .135 eMachines D720/D520 FRU List ........136 Screw List .
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    System Specifications Features Below is a brief summary of the computer’s many features: Operating System Genuine Windows® Vista™ • Platform Intel® Pentium® dual-core processor* • Intel® Celeron® processor* • Mobile Intel® GL40 Express Chipset • IEEE 802.11b/g • System Memory Dual-channel support •...

  • Page 12: Privacy Control

    Communication Integrated webcam* • WLAN: IEEE 802.11b/g • LAN: Fast Ethernet; Wake-on-LAN ready • Privacy control BIOS user, supervisor, HDD passwords • Kensington lock slot • Power subsystem ACPI 3.0 • 48.8 W 4400 mAh • 3-pin 65 W AC adapter •...

  • Page 13: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 14: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Microphone Internal microphone for sound recording. Integrated Web camera for video communication webcam (for selected models). Display screen Also called Liquid-Crystal Display (LCD), displays computer output.

  • Page 15: Closed Front View

    Icon NOTE: The Power and Battery indicators are visible even when the computer cover is closed Closed Front View Icon Rear View Icon Chapter 1 Item TouchPad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left The left and right buttons function like the left and right) and right mouse buttons.

  • Page 16: Left View

    Left View Icon Item Ethernet (RJ-45) Connects to an Ethernet 10/100-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player).

  • Page 17: Right View

    Right View Icon Chapter 1 Item Kensington lock Connects to a Kensington-compatible computer slot security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock.

  • Page 18: Bottom View

    Bottom View Icon Item Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Memory Houses the computer's main memory. compartment Hard disk bay Houses the computer's hard disk (secured with screws). Battery lock Locks the battery in position. Ventilation slots Enable the computer to stay cool, even after and cooling fan...

  • Page 19: Indicators

    Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Icon Power Battery Num Lock Caps Lock NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

  • Page 20: Touchpad Basics (With Fingerprint Reader)

    TouchPad Basics (with fingerprint reader) The following items show you how to use the TouchPad with Acer Bio-Protection fingerprint reader: Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and •...

  • Page 21: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

  • Page 22: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: : Open or close the Start menu <...

  • Page 23: Hot Keys

    Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon <Fn>...

  • Page 24: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.

  • Page 25: Using The System Utilities

    Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor.

  • Page 26: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package CPU Fan True Value Table CPU Temperature Core 0 Core 1 Throttling 50%: On= 85°C; OFF=78°C • OS shut down at 90°C; H/W shut down at 96°C • BIOS Item BIOS vendor...
  • Page 27 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory Combinations Slot 1 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 2048MB...
  • Page 28 Hard Disk Drive Interface Item Vendor Model Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/ sec max) Sustained transfer rate (Mbytes/sec max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance...
  • Page 29 Super-Multi Drive Module Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Mono or Stereo Compatibility System Board Major Chips Item Core logic Audio Codec Keyboard Item...
  • Page 30 Item Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration LCD 14.1” Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode...

  • Page 31: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 32: Information

    Information The Information screen displays a summary of your computer hardware information. Information Main Advanced CPU Type: CPU Speed: HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: ↑↓...

  • Page 33: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main Advanced System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode ↑↓...

  • Page 34: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
  • Page 35 Parameter Enter the USB Configuration menu. Configuration Chipset Enter the Chipset Configuration menu. Configuration ACPI Table/ Enter the ACPI Table/Features Control Features Control menu. Express Card Disable or Enable the Express Card solution for windows Standby and Hibernation. PCI Express Enter the PCI Port 1 to 6 configuration Root Port 1 to 6 menus.

  • Page 36: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Advanced Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set Hdd Password Power on password ↑↓...

  • Page 37: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).

  • Page 38: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

  • Page 39: Power

    Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Information Main Advanced Advanced CPU Control Platform Power Management ACPI S3: Wake on PME Wake on Modem Ring Auto wake on S5 Quickly S4 Resume ↑↓...
  • Page 40 Parameter Platform Power Enter the Platform Power Management management menu. ACPI S3 Enable or Disable ACPI S1/S3 Sleep State Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. Wake on Modem Enable or Disable wake up when the Ring...

  • Page 41: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Advanced Boot priority order: 1.

  • Page 42: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Advanced Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ↑↓ Help Select Item ←→ Exit Select Menu The table below describes the parameters in this screen.

  • Page 43: Bios Flash Utilities

    BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 44: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 45 In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...

  • Page 46: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...

  • Page 47: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
  • Page 48 Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
  • Page 49 Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
  • Page 50 Chapter 2...

  • Page 51: Machine Disassembly And Replacement

    Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 52: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 53: External Module Disassembly Process

    External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 54: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).

  • Page 55: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Remove the three screws from the memory and WLAN bays and loosen the two captive screws on the HDD cover. WLAN Cover Step Memory Cover M2.5*8 WLAN Cover M2.5*8 3.
  • Page 56 5. Remove the WLAN cover as shown. Chapter 3...

  • Page 57: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 45. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4.

  • Page 58: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the WLAN cover. See “Removing the Lower Covers” on page 45. 3. Disconnect the antenna cables from the WLAN board. 4. Move the antenna away and remove the two screws on the WLAN board to release the WLAN board. Step WLAN Module M2*L3...
  • Page 59 NOTE: When attaching the antenna back to the WLAN board, make sure the cables are sitting in the housing to prevent damage. Chapter 3...

  • Page 60: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 45. 3. Use the pull-tab to pull and lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 61 Step Size Quantity Screw Type HDD Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...

  • Page 62: Removing The Optical Drive Module

    Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 45. 3. Remove the screw securing the ODD module. Step ODD Module M2.5*5 4. Pull the optical drive module out from the chassis. Size Quantity Screw Type...
  • Page 63 5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*L3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7.

  • Page 64: Main Unit Disassembly Process

    Main Unit Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Upper Case Remove Remove TouchPad Speaker Module Bracket Screw List Step Switch Cover M2.5*5 LCD Module M2.5*8 M2.5*8...

  • Page 65: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2.
  • Page 66 Chapter 3...

  • Page 67: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Switch Cover” on page 55. 2. Lift the keyboard away from the chassis as shown. 3. Turn the keyboard over on the TouchPad area to expose the FFC cable. 4. Open the cable retainer and disconnect the FFC cable from the mainboard. 5.

  • Page 68: Removing The Antenna

    Removing the Antenna 1. See See “Removing the Keyboard” on page 57. 2. Remove the Antenna Cables from the securing pins as shown. 3. Turn the computer over. Remove the adhesive strip holding the antenna cables. 4. Feed the antenna cables from the underside of the computer. Chapter 3...
  • Page 69 5. Remove the Antenna Cables from the securing pins as shown. Chapter 3...

  • Page 70: Removing The Lcd Module

    Removing the LCD Module 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Antenna” on page 58. 3. Remove the two securing screws from the bottom of the chassis. Step LCD Module M2.5*8 4. Turn the computer over. Peel back the protective film to expose the interface cables. 5.
  • Page 71 6. Remove the four securing screws (two each side) from the LCD module. Step LCD Module M2.5*8 (red callout) LCD Module M2.5*5 (blue callout) 7. Carefully remove the LCD module from the chassis. Chapter 3 Size Quantity Screw Type...

  • Page 72: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Lower Covers” on page 45. 3. See “Removing the LCD Module” on page 60. 4. Turn the computer over. Remove the eight screws on the bottom panel. Step Upper Cover M2.5*8...
  • Page 73 6. Disconnect the three cables from the mainboard as shown. Remove the adhesive tape to expose cable A. Release the securing latches and disconnect B as shown. NOTE: Avoid pulling on the cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on the FFC cables whenever available to prevent damage to the FFC cables.
  • Page 74 7. Remove the upper cover by lifting upward from the chassis, rear edge first. 8. Turn the upper cover over. The upper cover appears as follows. Chapter 3...

  • Page 75: Removing The Touchpad Bracket

    Removing the TouchPad Bracket 1. See “Removing the Upper Cover” on page 62. 2. Lift the cable latch and disconnect the TouchPad cable from the TouchPad board. 3. Remove the two securing screws from the TouchPad bracket. Step TouchPad Bracket M2*L3 4.
  • Page 76 5. Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove the it as shown. IMPORTANT:The TouchPad board is integrated into the design of the Upper Cover. To replace the TouchPad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORTANT:The MOSFET pad is attached to the Upper Cover and is reusable.

  • Page 77: Removing The Speaker Modules

    Removing the Speaker Modules 1. See “Removing the Upper Cover” on page 62. 2. Remove the adhesive tape (blue callouts) and four securing screws (red callouts) from the speaker modules. Step Speaker Modules M2*L3 (red callout) 3. Peel back the Power Board FFC cable to expose the speaker cable. 4.
  • Page 78 5. Remove the Speaker Modules from the upper cover. Chapter 3...

  • Page 79: Removing The Power Board

    Removing the Power Board 1. See “Removing the Upper Cover” on page 62. 2. Remove the adhesive tape from the Power Board cable as shown. 3. Turn the Upper Cover over. Remove the adhesive tape from the Power Board as shown. 4.

  • Page 80: Removing The Modem Module

    Removing the Modem Module 1. See “Removing the Upper Cover” on page 62. 2. Remove the two screws securing the Modem module. Step Modem Module M2*L3 3. Remove the Modem module from the Lower Cover. 4. Disconnect the Modem cable from the Modem module. Size Quantity Screw Type...

  • Page 81: Removing The Main Board

    Removing the Main Board 1. See “Removing the Upper Cover” on page 62. 2. Remove the securing screw from the Mainboard. Step Mainboard M2.5*5 3. Remove the main board, rightside first, as shown. IMPORTANT:The DC IN cable is still attached to the mainboard at this stage. Do not remove the mainboard from the chassis completely.
  • Page 82 5. Disconnect the DC IN Cable from the mainboard. 6. Remove the mainboard from the chassis and place it on a clean, dust-free surface. Chapter 3...

  • Page 83: Removing The Cpu Fan

    Removing the CPU Fan 1. See “Removing the Main Board” on page 71. 2. Disconnect the fan cable from the mainboard. 3. Remove the three securing screws from the fan module. Step Mainboard M2.5*4 4. Lift the fan clear of the mainboard. Chapter 3 Size Quantity...

  • Page 84: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the CPU Fan” on page 73. 2. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal Module. Step Thermal Module M2.5*6.5 3. Using both hands, lift the Thermal Module clear of the Mainboard. Size Quantity Screw Type...

  • Page 85: Removing The Cpu

    Removing the CPU 1. See “Removing the Main Board” on page 71. 2. See “Removing the Thermal Module” on page 74. 3. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 4. Lift the CPU clear of the Mainboard. Chapter 3...

  • Page 86: Lcd Module Disassembly Process

    LCD Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. LCD Module Disassembly Flowchart Remove Inverter Board Remove LCD FPC Cable Screw List Step Screw LCD Bezel M2.5*5 Inverter Board M2.5*5 Camera Module M2*L3 LCD Panel M2.5*5 LCD Brackets...

  • Page 87: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 60. 2. Remove the two upper and two lower bezel screw caps and screws. Step LCD Bezel M2.5*5 3. Starting from the upper inside edge of the bezel, pry the bezel upwards and away from the panel. Move along the sides until all sides of the bezel are removed.

  • Page 88: Removing The Inverter Board

    Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 77. 2. Remove the securing screw and adhesive tape from the Inverter board. Step Inverter Board M2.5*5 3. Disconnect the left Inverter board cable as shown. 4. Lift the Inverter board clear of the LCD Module and disconnect the right cable. 5.

  • Page 89: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Bezel” on page 77. 2. Disconnect the Camera Module cable as shown. 3. Remove the single securing screw from the Camera Module. Step Camera Module M2*L3 4. Lift the Camera Module, left side first, clear of the LCD Module. Chapter 3 Size Quantity...

  • Page 90: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the LCD Bezel” on page 77. 2. Remove the two securing screws from the LCD Module. Step LCD Panel M2.5*5 3. Lift the LCD Panel clear of the LCD Module. Size Quantity Screw Type Chapter 3...

  • Page 91: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 80. 2. Turn the LCD panel over to expose the rear. Lift the camera connector clear of the panel. 3. Lift the adhesive protector and disconnect the cable from the LCD Panel. 4.

  • Page 92: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 80. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left antenna to the LCD module. 4.

  • Page 93: Removing The Mic Module

    Removing the MIC Module 1. See “Removing the Antennas” on page 82. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. NOTE: If the left antenna is present, it may be necessary to lift the assembly to free the Mic cable.

  • Page 94: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the LCD Panel 1. Replace the left antenna and cable as shown. Ensure that the cable is inserted under each tab strip. 2. Replace the right antenna and cable as shown. Ensure that the cable is inserted under each tab strip. 3.
  • Page 95 4. Replace the securing strips holding the Mic cable in place. 5. Align the LCD brackets as shown. Starting with the top most screws (marked with ) replace the eight screws (four on each side) in the brackets as shown. 6.
  • Page 96 7. Align the LCD Panel cable as shown and press down to engage the adhesive pads. 8. Place the LCD Panel in the back cover. 10. Insert the Camera Module right side first to engage the securing clip. 9. Secure the LCD module with the two securing screws.
  • Page 97 12. Connect the Camera Module cable. 14. Connect the left side inverter cable and place the inverter in the LCD module. Chapter 3 13. Connect the right side inverter cable. 15. Replace the single securing screw and adhesive tape.

  • Page 98: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCD Module. 2. Replace the four screws and the rubber screw caps provided. Chapter 3...

  • Page 99: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the CPU 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. Replacing the Thermal Module 1. Align and place the Thermal Module in the mounting as shown. 2.

  • Page 100: Replacing The Cpu Fan Module

    Replacing the CPU Fan Module 1. Align the Fan Module on the screw brackets. 3. Connect the Fan cable to the Mainboard. Replacing the Mainboard 1. Turn the Mainboard over. Connect the DC IN Cable to the Mainboard. 2. Replace the three securing screws. Chapter 3...

  • Page 101: Replacing The Modem Module

    2. Ensure that the Mainboard is face up (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, left side first (1), and press down to install (2). NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard.

  • Page 102: Replacing The Power Board

    Replacing the Power Board 1. Feed the Power Board FFC thought the upper 2. Place the Power Board on the upper base and base as shown. replace the adhesive strip. 3. Turn the upper base over and replace the adhesive strip securing the Power Board FFC in place. Chapter 3...

  • Page 103: Replacing The Speaker Module

    Replacing the Speaker Module 1. Replace the left side speaker in the upper base and secure it using the two screws provided. Install the speaker cable, taking care to follow the path as shown. 2. Replace the right side speaker in the upper base and secure it using the two screws provided. Install the speaker cable, taking care to follow the path as shown 3.
  • Page 104 4. Replace the adhesive tape to secure the speaker cable in place. Chapter 3...

  • Page 105: Replacing The Touchpad Bracket

    Replacing the TouchPad Bracket IMPORTANT:The TouchPad cannot be removed individually. To replace the TouchPad, replace the entire Upper Cover. 1. Replace the TouchPad bracket bottom edge first to engage the securing clips. 3. Replace the two securing screws from the TouchPad bracket.
  • Page 106 3. Reconnect the three cables as shown. Reconnect A as shown. Reconnect B as shown and secure the cable latch. Replace the adhesive tape to on cable A. Reconnect C as shown and secure the cable latch. Chapter 3...

  • Page 107: Replacing The Lcd Module

    4. Replace the seven screws as shown. Replacing the LCD Module 1. Align the LCD hinges with the lower case and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. NOTE: Two different screw sizes are used to secure the LCD module in place.
  • Page 108 3. Reconnect the two LCD module interface cables as shown. 4. Replace the protective film over the cables. 5. Turn the computer over and replace the two screws to secure the LCD module in place. Chapter 3...

  • Page 109: Replacing The Antenna Cable

    Replacing the Antenna Cable IMPORTANT:The antenna cable must run along the supplied cable channels and use all the available cable clips to avoid damage to components during reassembly. 1. Run the antenna cable along the cable channel using all the cable clips as shown. 3.

  • Page 110: Replacing The Keyboard

    Replacing the Keyboard 1. Reconnect keyboard FFC to the mainboard, and 2. Turn the keyboard over and place the front edge secure the locking latch. first in the mounting. 3. Rotate the keyboard downward and press gently in to place. Chapter 3...

  • Page 111: Replacing The Switch Cover

    Replacing the Switch Cover 1. Place the Switch Cover left side first on to the 2. Press down along the length of the cover to secure upper case as shown. it in place. 3. Turn the computer over and replace the two securing screws. Chapter 3...

  • Page 112: Replacing The Odd Module

    Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 3. Turn ODD Module around and secure bracket with three screws. 5. Replace the single screw to secure the Module. 2.

  • Page 113: Replacing The Hard Disk Drive Module

    Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 3. Insert the HDD, interface side first, and lower it into place. Chapter 3 2. Replace the four screws to secure the carrier. 4. Slide the HDD to the left to secure in place.

  • Page 114: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 3. Connect the two antenna cables to the module. NOTE: The white antenna cable connects to the upper terminal and the black antenna cable to the lower terminal.

  • Page 115: Replacing The Lower Covers

    Replacing the Lower Covers 1. Replace the Memory Cover. 3. Replace HDD Cover. Chapter 3 2. Replace the WLAN Cover. 4. Replace the three screws in the memory and WLAN bays and secure the two captive screws in the HDD cover.

  • Page 116: Replacing The Battery

    Replacing the Battery 1. Slide and hold the battery release latch to the 2. Slide the battery lock/unlock latch to the lock release position (1), insert the battery pack and position. press down (2). Chapter 3...

  • Page 117: Troubleshooting

    Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

  • Page 118: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 119: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 120: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 121: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 122: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 123: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...

  • Page 124: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

  • Page 125: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 126: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 127 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 128 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

  • Page 129: Modem Function Failure

    Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Chapter 4...

  • Page 130: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse.

  • Page 131: Other Failures

    No hardware is listed under Other Devices. • 13. If the Issue is still not resolved, see “Online Support Information” on page 161. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.

  • Page 132: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 133: Post Codes

    Post Codes These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 0xCF Cache Init Finished Memory:...

  • Page 134: Bds & Specific Action

    Code 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34...

  • Page 135: Each Peim Entry Point Used In 80_Port

    Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41...
  • Page 136 Code 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7...
  • Page 137 Code 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C...

  • Page 138: Each Smmdriver Entry Point Used In 80_Port

    Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4...

  • Page 139: Jumper And Connector Locations

    Jumper and Connector Locations Top View Item Wireless LAN Button JLVDS1 LCD Connector Speaker Connector Power/B Connector TouchPad Connector LED2 Battery LED TouchPad (right) Button Chapter 5 Description Item Internal MIC Connector Fun/B Connector Keyboard Connector South Bridge LED1 Power/SUSP LED TouchPad (left) Button Chapter 5 Description...

  • Page 140: Bottom View

    Bottom View Item JCPU1 CPU Socket JDIMM1 Memory DIMM1 Connector JHP1 Head-Phone Connector JMIC1 MIC-In Jack JP12 Fan Connector JSATA1 ODD Connector JUSB1 USB Connector PJP1 AC-IN Connector North Bridge Description Item JCRT1 JDIMM2 JLINE1 JMINI2 JRJ45 JSATA2 JUSB2 PJP2 Description CRT Connector Memory DIMM2 Connector...

  • Page 141: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for eMachines D720/D520 Series. eMachines D720/D520 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 142: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 143: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of eMachines D720/D520. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.

  • Page 144: Emachines D720/D520 Exploded Diagrams

    D720/D520 Exploded Diagrams Main Assembly Description Mini Door HDD Door Ram Door Lower Case Middle Cover Keyboard Acer P/N Power Board Upper Case Mainboard CPU Fan Heatsink Description Acer P/N Chapter 6...

  • Page 145: Lcd Panel

    LCD Panel Description LCD Bezel LCD Panel Left Antenna LCD Cable Left Hinge Mic Cable Chapter 6 Acer P/N Description Acer P/N Camera Module Right Antenna Right Hinge Inverter LCD Assembly...

  • Page 146: Emachines D720/D520 Fru List

    D720/D520 FRU List Category Adapter ADAPTER 65W 3PIN DELTA SADP65KB BFJA OBL ADAPTER 65W 3PIN DELTA SADP-65KB DFA ADAPTER 65W 3PIN LITEON PA-1650-02AC ADAPTER 65W 3PIN HIPRO AC-OK065B13 Battery BATTERY LI-ION 6CELLS 4.4AH SANYO BATTERY LI-ION 6CELLS 4.4AH SONY BATTERY LI-ION 6CELLS SP SM 3S2P 4.4AH SIMPLO...
  • Page 147 Category RAM DOOR MINI DOOR HDD DOOR CPU/Processor CPU INTEL P575 2G LF80537NF0411M SLB6M M0 CPU INTEL P585 2.16G LF80537NF0481M SLB6L M0 CPU INTEL T1600 1.66G LF80537NF0281MN SLB6J M0 CPU INTEL T1700 1.83G LF80537NF0341MN SLB6H M0 CPU INTEL T3200 2G LF80537GF0411M SLAVG M0 CPU INTEL T3400 2.16G LF80537GF0481M SLB3P M0 Multi Drive DVD SUPER MULTI DRIVE MODEL...
  • Page 148 Category HDD SATA 120G 5400RPM HGST HTS542512K9SA00 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX 0FA HDD SATA 120G 5400RPM SEAGATE ST9120817AS HDD SATA 120G 5400RPM WD WD1200BEVS-22UST0 HDD SATA 160G 5400RPM HGST HTS542516K9SA00 HDD SATA 160G 5400RPM HGST HTS543216L9A300 HDD SATA 160G 5400RPM TOSHIBA MK1646GSX HDD SATA 160G 5400RPM SEAGATE ST9160827AS HDD SATA 160G 5400RPM SEAGATE ST9160310AS HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCT0...
  • Page 149 Category KEYBOARD INTE(UI) US INTERNATION KEYBOARD (ARE) ARABIC ENGLISH KEYBOARD (BE) BELGIAN KEYBOARD (BZ) BRAZILIAN KEYBOARD (CF) CANADIAN FRENCH KEYBOARD (CH) T-CHINESE KEYBOARD (DM) DENMARK KEYBOARD (NL) NETHERLANDS KEYBOARD (FR) FRENCH KEYBOARD (GR) GERMAN KEYBOARD (GK) GREEK KEYBOARD (HG) HUNGARY KEYBOARD (IT) ITALIAN KEYBOARD (KO) KOREAN KEYBOARD (NW) NORWEGIAN...

  • Page 150: Screw List

    RAM 2GB DDRII 667 HYNIX HYMP125S64CP8-Y5 RAM 2GB DDRII 667 SAMSUNG M470T5663QZ3-CE6 Heatsink CPU THERMAL MODULE Speaker MIC SET SPEAKER R&L Miscellaneous NAME PLATE-D520 NAME PLATE-D720 RUBBER FOOT-L RUBBER FOOT-S RUBBER FOOT-HDD DOOR Screw List Category SCREW SCREW,M2.5X8(NL) SCREW SCREW,M2.5X5(NL)
  • Page 151 Chapter 6...

  • Page 152: Model Definition And Configuration

    Model Definition and Configuration eMachines D720/D520 Series Model Description Model Country eMD520- Canada 571G12Mi eMD520- 571G12Mi eMD520- ACLA- 571G12Mi Portuguese eMD520- ACLA-Spanish 571G12Mi eMD520- EMEA Eastern Europe 571G12Mi eMD520- EMEA Hungary 571G12Mi eMD520- EMEA Slovenia/ 571G12Mi Croatia eMD520- EMEA Portugal...
  • Page 153 Model eMD520- EMEA Switzerland 571G12Mi eMD520- EMEA 571G12Mi eMD520- CHINA China 571G12Mi eMD520- CHINA Hong Kong 571G12Mi eMD520- CHINA China 571G12Ci eMD520- CHINA Hong Kong 571G12Ci eMD520- CHINA China 571G12Ci eMD520- CHINA China 571G12Mi eMD520- EMEA South Africa 571G12Mi eMD520- EMEA South Africa 571G12Mi...
  • Page 154 Model eMD520- EMEA Eastern Europe 571G12Mi eMD520- ACLA-Spanish 571G12Mi eMD520- Australia/New 571G12Mi Zealand eMD520- Singapore 571G12Mi eMD520- India 571G12Mi eMD520- Indonesia 571G12Mi eMD520- Indonesia 571G12Mi eMD520- Philippines 571G12Mi eMD520- Malaysia 571G12Mi eMD520- Thailand 571G12Mi eMD520- Vietnam 571G12Mi eMD520- Australia/New 571G12Mi Zealand eMD520- New Zealand...
  • Page 155 Model eMD520- ACLA- 571G12Mi Portuguese eMD520- ACLA-Spanish 571G12Mi eMD520- Vietnam 570512Ci eMD520- 571G12Mi eMD720- 321G12Mi eMD720- CHINA China 321G12C eMD720- CHINA China 321G16Mi eMD720- GCTWN 321G16Mi eMD720- Canada 322G32Mi eMD720- 322G32Mi eMD720- ACLA-Spanish 322G32Mi eMD520- CHINA China 571G12Mi eMD520- CHINA Hong Kong 571G12Mi eMD520-...
  • Page 156 Model eMD520- Malaysia 571G12Mi eMD520- Thailand 571G12Mi eMD520- Vietnam 571G12Mi eMD520- Australia/New 571G12Mi Zealand eMD520- New Zealand 571G12Mi eMD520- Singapore 571G12Mi eMD520- Singapore 571G12Mi eMD520- India 571G12Mi eMD520- Indonesia 571G12Mi eMD520- Indonesia 571G12Mi eMD520- Philippines 571G12Mi eMD520- Malaysia 571G12Mi eMD520- Thailand 571G12Mi eMD520-...
  • Page 157 Model eMD520- Canada 571G12Mi eMD520- 571G12Mi eMD520- ACLA- 571G12Mi Portuguese eMD520- ACLA-Spanish 571G12Mi eMD520- ACLA-Spanish 571G12Mi eMD520- Indonesia 570512Mi eMD520- Vietnam 570512Ci eMD520- India 572G12Mi eMD520- India 581G12Mi eMD520- India 582G25Mi eMD520- India 161G12Mi eMD520- India 162G25Mi eMD520- India 172G25Mi eMD520- India 171G12Mi...
  • Page 158 Model eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575...
  • Page 159 Model eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575...
  • Page 160 Model eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575...
  • Page 161 Model eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575...
  • Page 162 Model eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CMT1700 N14.1WXGAG 171G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 571G12Mi eMD520- CM575 N14.1WXGAG 570512Mi eMD520- CM575 N14.1WXGAG 570512Ci eMD520- CM575 N14.1WXGAG 572G12Mi eMD520- CM585...

  • Page 163: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the eMachines D720/D520 Series Compatibility Test Report released by the Acer Mobile System Testing Department.

  • Page 164: Microsoft® Windows® Vista Environment Test

    Microsoft Windows ® Vendor Type Adapter Test F0000183 DELTA CN F0000183 65W-DE DELTA CN 10001023 LITE-ON 60002015 HIPRO Audio Codec 9999995 ALC268 ONE TIME VENDER Battery Test 60001921 6CELL2.2 SANYO 10001063 6CELL2.2 SONY 60001535 6CELL2.2 PANASONI 60002162 6CELL2.2 SIMPLO 60002162 6CELL2.4 SIMPLO 60002162...
  • Page 165 Vendor Type 9999995 JMB385 ONE TIME VENDER CPU Test 10001067 C2DP8400 INTEL 10001067 C2DP8600 INTEL 10001067 C2DT9400 INTEL 10001067 C2DP9500 INTEL 10001067 C2DT9600 INTEL 10001067 MVPQS INTEL 10001067 CM575 INTEL 10001067 CM585 INTEL 10001067 PMDT3400 INTEL 10001067 CMT1600 INTEL 10001067 CMT1700 INTEL 10001067...
  • Page 166 Vendor Type HDD Test 60002005 N120GB5.4KS HGST SG 60002005 N120GB5.4KS HGST SG 60001994 N120GB5.4KS 60002036 N160GB5.4KS SEAGATE 60002036 N160GB5.4KS SEAGATE 60001922 N160GB5.4KS TOSHIBA DIGI 60002036 N120GB5.4KS SEAGATE 60001922 N120GB5.4KS TOSHIBA DIGI 60001922 N120GB5.4KS TOSHIBA DIGI 60001922 N250GB5.4KS TOSHIBA DIGI 60002005 N250GB5.4KS HGST SG 60002005...
  • Page 167 Vendor Type 60001922 N250GB5.4KS TOSHIBA DIGI 60001922 N250GB5.4KS TOSHIBA DIGI 60002005 N250GB5.4KS HGST SG 60001994 N250GB5.4KS 60001994 N250GB5.4KS 60002005 N250GB5.4KS HGST SG 60001922 N250GB5.4KS TOSHIBA DIGI 60001994 N120GB5.4KS 60002005 N250GB5.4KS HGST SG 60001922 N120GB5.4KS TOSHIBA DIGI 60002005 N120GB5.4KS HGST SG 60002005 N120GB5.4KS HGST SG...
  • Page 168 Vendor Type LCD Test 60003316 N14.1WXGAG 60002215 N14.1WXGAG SAMSUNG 60003089 N14.1WXGAG 10001038 N14.1WXGAG Memory Test 60002045 SO2GBII6 HYNIX 60001993 SO512MBII6 NANYA 60002215 SO512MBII6 SAMSUNG 60002045 SO512MBII6 HYNIX 60001993 SO1GBII6 NANYA 60001993 SO1GBII6 NANYA 60002215 SO1GBII6 SAMSUNG 60002045 SO1GBII6 HYNIX 60001993 SO2GBII6 NANYA 60002215...
  • Page 169 Vendor Type 60001922 NSM8XS TOSHIBA DIGI 60001939 NSM8XS PIONEER 23418669 NSM8XS HLDS 23418669 NSM8XS HLDS 10001063 NSM8XS SONY 10001070 NSM8XS PHILIPS Southbridge Chipset Test 10001067 ICH9M INTEL WLAN Test 23707801 3rd WiFi BG FOXCONN 9999995 3rd WiFi BG ONE TIME VENDER 9999995 3rd WiFi 1x2 BGN...
  • Page 170 Appendix B...

  • Page 171: Online Support Information

    Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 172 Appendix C...

  • Page 173: Index

    AFLASH Utility Antennas Battery Pack BIOS password control ROM size ROM type vendor Version BIOS Supports protocol 21–33 BIOS Utility Advanced Boot Exit Navigating Onboard Device Configuration Power Save and Exit Security System Security Board Layout Top View brightness hotkeys Camera Module caps lock 5, 9...
  • Page 174 LCD Panel lower cover Main Unit Disassembly Flowchart Mainboard media access 5, 9 on indicator Memory Check Model Definition Modem Board Modem Failure No Display Issue Notebook Manager hotkey num lock 5, 9 on indicator ODD Failure Online Support Information optical drive module Panel Bottom...

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