Acer Aspire ZS600 Service Manual

Acer Aspire ZS600 Service Manual

Acer aspire zs600 desktop service guide
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Acer AZS600_Pt/AZS600_P
SERVICEGUIDE

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Summary of Contents for Acer Aspire ZS600

  • Page 1 Acer AZS600_Pt/AZS600_P SERVICEGUIDE...
  • Page 2: Revision History

    Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 This service guide provides you with all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-3 Quick Specification.
  • Page 6 Removing the TV Tuner ......3-27 Removing the WLAN ....... .3-28 Removing the Touch Pad control board .
  • Page 7 Troubleshooting Introduction ......... 4-3 Hardware Diagnostic Procedure .
  • Page 8 ii-viii...
  • Page 9: Hardware Specifications

    CHAPTER Hardware Specifications...
  • Page 10: Jumper Setting

    Features ..........1-3 Quick Specification.
  • Page 11: Features

    Hardware Specifications and Configurations Features NOTE: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Quick Specification Operating system Microsoft Windows 7 Home Premium 64bit Microsoft Windows 7 Home Premium 32bit Microsoft Window 7 Home Basic 64bit Microsoft Windows 7 Home Basic 32bit Microsoft Windows 7 Starter 32bit...
  • Page 12: Optical Media Drive

    WPAN: Bluetooth 4.0 LE Webcam: 2.0MP stand-alone webcam with 1920 x 1080 resolution  TV-tuner Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial)  Hybrid TV-tuner supporting worldwide analog and ATSC (Advanced Television Systems  Hardware Specifications and Configurations...
  • Page 13: Card Reader

    Committee) TV-tuner I/O: RF-in jack for digital/TV antenna cable input Card reader Multi-in-1 card reader, supporting: MultiMediaCard (MMC)  SD Card  SDHC Card  Memory Stick  Memory Stick PRO Duo  Memory Stick PRO-HG Duo  Table 1-1. Cardreader Test List Supporting Type Detail Secure Digital (SD)
  • Page 14 7digital BookLive Hulu Netflix Spotify Exent Freeride Player Wild Tangent WW Acer Clear.fi Media v2.01 Acer Clear.fi Photo v2.01 AcerCloud Portal MediaEspresso Nero 12 Essentials Acer Edition AcerCloud Docs Office 2010 AIR Gesture MyWinLocker Suite v4 Hardware Specifications and Configurations...
  • Page 15: System Compliance

    LOVEFiLM Weblink Yandex Shortcut Amazon Gomaji Shortcut eBay Shortcut ebay Accessories Acer Wireless / USB keyboard and mouse ECO remote controller Adapter 135 W / 180 W (discrete VGA SKU) adapter with power cord System compliance PC 2001 Certification CE, FCC, Nemko...
  • Page 16: Chassis Specification

    Chassis Specification Number of 5.25” Drive Bay 1 of ODD drive bays  Number of 3.5” Drive Bay 1 of HDD drive bays  Number of Total Add-in Slot 3 slots  Control and Indicator 1 dual color LED for Power LED (S0(Blue, not blink), S3(amber, not blink), S4(off), ...
  • Page 17 Acoustic Criteria Operating mode: 35 dBA or under (under Windows OS)  Idle mode: 28 dBA or under (under Windows OS), please refer to Acer test summary  for details Must Follow DT ATX acoustic Engineering RFW V1.2 in Appendix ...
  • Page 18 Frequency 5 ~ 500 Hz  5Hz @ 0.0001 g^2/Hz to 20Hz @ 0.01 g^2/Hz (slope up)  20Hz to 500 Hz @ 0.01g^2/Hz (flat)  Acceleration 2.20 g RMS  Test Axis: 3 axes  Test Time: 10 minutes (per axis; total 3 axes) ...
  • Page 19: Motherboard Specification

    Certification Microsoft MDA 2010 compliant  HDMI 1.4a  Certificate fee paid by MB vendor  Brand Logo "Acer Inc" logo Printed on the PCB  6 layers  Platform Branding Meet Intel Manageability  Processor Socket Type: Intel Socket 1155 ...
  • Page 20 Socket Quantity: 2 DIMMs  Channel A: 1 slot; Channel B: 1 slot  Dual channel support  Speed support:1600 MHz  Capacity support:  SO-DDR III un-buffered non-ECC DIMM support  1GB to 8GB max. Memory support  Design Criteria: ...
  • Page 21: Ieee 1394

    Add HD de-pop CKT (the attachment is the reference, please propose your  solution) S/N ratio: 90 dB at rear output jack  Follow Acer Audio Spec v5.2 and Audio C/R should support Acer Internal speaker  spec Follow Realtek audio design: (for front DB jack detection issue) ...
  • Page 22: Hardware Monitor

    TPM Module None  Hardware Monitor Controller: Super I/O ITE/IT8772E  Monitor Functions:  Temperature:  CPU/System   Monitor System Ambient Temp  Monitor CPU Temp  H61 PCH bridge temperature  Fan Speed:  Monitor CPU fan speed ...
  • Page 23 2 audio jacks (MIC/Headphone)  2 USB 2.0 or 3.0 connectors. (BOM option)  On-board connectors  1 ILM+SKT+BP for LGA 1155 CPU (assign by Acer)  1 9Pin LCD Panel Power Supply Connector  2 SO-DDR3 memory sockets ...
  • Page 24: System Tour

    System Tour Table 1-2. Front View Icon Item Description IR Port Port to receive IR signal Webcam Web camera for video communication Speaker Deliver stereo audio output Power button Turns the computer on and off. 1-16 Hardware Specifications and Configurations...
  • Page 25 Table 1-3. Left View Icon Item Description 3 in 1 Card Reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS) USB 3.0 ports Connects to USB 3.0 devices (e.g., USB mouse, USB camera). Note: The USB 3.0 port near to 3 in 1 Card Reader slot supports USB charge.
  • Page 26 Table 1-4. Right View Icon Item Description Optical drive Internal optical drive; accepts CDs or DVDs. LCD signal source Switch the LCD signal source selection from MB selection switch or HDMI in port. 1-18 Hardware Specifications and Configurations...
  • Page 27 Table 1-5. Rear View Icon Item Description Coaxial connector Connects to a TV SPDIF connector Connects to SPDIF USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera).
  • Page 28 Table 1-5. Rear View Icon Item Description DC-In Jack Connects to AC adapter. Vesa mount hole Can hang the computer on the wall by fixing the vesa mount 1-20 Hardware Specifications and Configurations...
  • Page 29: M/B Placement

    M/B Placement 1-21 Hardware Specifications and Configurations...
  • Page 30: Jumper Setting

    Table 1-6. Label Description Label Description PCIEx16 connector J100 SPDIF OUT P170 LVDS connector speaker P175 Convent board connector CPU FAN header Head phone SATA Power header Side USB3.0-2 SATA2 X1J1 SIM connector SATA1 Side USB3.0-1(Charge port) SATA0 Card reader connector Front panel header Mini PCIE Slot1...
  • Page 31: Internal Header Pin Definition

    When setting the jumpers, ensure that the jumpers are placed on the correct pins. Internal header pin definition 1-23 Hardware Specifications and Configurations...
  • Page 32: Block Diagram

    Block Diagram 1-24 Hardware Specifications and Configurations...
  • Page 33: System Utilities

    CHAPTER System Utilities...
  • Page 34: Cmos Setup Utility

    CMOS Setup Utility ........2-3 Entering CMOS setup ....... .2-4 Navigating Through the Setup Utility.
  • Page 35: Cmos Setup Utility

    System Utilities CMOS Setup Utility CMOS setup is a hard ware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following condition.
  • Page 36: Entering Cmos Setup

    Entering CMOS setup 1.Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2.During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar.
  • Page 37: Bios Setup Utility

    BIOS Setup Utility Main Table 2-1. Description Parameter System BIOS Version and Build Date of BIOS installed on the system. Processor Intel series, Core Frequency and Count of CPU installed on the system. Memory Total size of system memory installed on the system. Product Name Product name of the system.
  • Page 38 Table 2-1. Description Parameter System Time Set the Time. Use Tab to switch between Tim elements. Advanced Advanced -> Miscellaneous System Utilities...
  • Page 39 Table 2-2. Parameter Description Options SATA Port (AHCI Port) 0 SATA Port (AHCI Port) 0 information. SATA Port (AHCI Port) 1 SATA Port (AHCI Port) 1 information. SATA Port (AHCI Port) 2 SATA Port (AHCI Port) 2 information. Processor Multiplier Processor Multiplier information Bootup Num-Lock Selects power on state for Num Lock.
  • Page 40 Table 2-3. Parameter Description Options Intel VT When enabled, a VMM can utilize the Disabled/Enabled additional hardware capabilities provided by Virtualization Technology. Video Memory Size Video Share Memory Size. 64MB/128MB DVMT Mode DVMT Mode information. DVMT DVMT Memory Size Select DVMT Mode Memory size used 128MB/256MB/Ma by Internal Graphics Device.
  • Page 41 Table 2-4. Parameter Description Options Legacy USB Support Enabled Legacy USB Support. Disabled/Enabled [Disabled] option disables legacy support. [Enabled] option will keep USB devices available. USB Storage Emulation USB Storage Emulation. Auto/Floppy/Hard Disk Onboard Audio Controller Enabled/Disabled Onboard Audio Disabled/Enabled Controller.
  • Page 42 Table 2-5. Parameter Description Options +12.0V Information only. +5.00V Information only. 5V_DUAL Information only. VCC3 Information only. VBAT Information only. Smart Fan Enabled/Disabled Smart Fan. Disabled/Enabled Power Table 2-6. Parameter Description Options ACPI Suspend Mode Default set as [S3(STR)] S3 (STR) Deep Power Off Mode Enabled/Disabled Deep Power Off Disabled/Enabled...
  • Page 43 Table 2-6. Parameter Description Options Wake Up by USB KB/Mouse Enabled/Disabled USB Keyboard/Mouse Disabled/Enabled to generate a wake event for S3. Restore On AC Power Loss Specify what state to go to when power Off/On/Last State is re-applied after a power failure (G3 state).
  • Page 44 Table 2-7. Parameter Description Options Default Key Provisioning Enabled/Disabled Default Key Disabled/Enabled Provisioning. Hidden while "Secure Boot" set as "Disabled". Show up while "Secure Boot Mode" as "Custom", otherwise information only. Security Table 2-8. Parameter Description Options Supervisor Password: Information only. Installed/Installed User Password: Information only.
  • Page 45: Boot Options

    Table 2-8. Parameter Description Options Change User Password This item is available if supervisor [Press Enter] password is installed. If clear supervisor password, user password should also be cleared. All setup items will be view-only except user password item if login with user password, the hot key F9 (load default settings) is also not available to change BIOS settings.
  • Page 46 Table 2-9. Parameter Description Options Launch CSM Information only while "Secure Boot" Never/Always as Enabled in "Authentication". Default "Never" for native UEFI OS(Win8 x64) and "Always" for legacy OS(Win7/XP), base on POR requirement. Boot Priority Order Set Boot Priority. 1st Boot Device Default set as [Hard Disk].
  • Page 47 Exit Table 2-10. Parameter Description Save & Exit Setup Exit system setup after saving the changes Discard Changes and Exit Setup Exit system setup without saving any changes. Save Changes Save Changes done so far to any of the setup options. Discard Changes Discard Changes done so far to any of the setup options.
  • Page 48: Ami Uefi Bios Flash Sop For Dos

    AMI UEFI BIOS Flash SOP for DOS Flash Scenarios - For end-user ONLY. Currently, ALL ODMs should NOT use it to flash SBIOS. It will cause unexpected problem since some BIOS block data maybe different between old and new BIOS. - It will keep DMI and setup settings.
  • Page 49 3. In “Boot Options” page, set “Launch CSM” as “Always”. 4. Press “F10” and chose “Yes”. 5. Please make a DOS bootable device. 6. Copy BIOS folder into DOS bootable device. 2-17 System Utilities...
  • Page 50 7. Boot to DOS mode and enter BIOS (Service\ DOS) folder again. 8. Follow the below steps to flash BIOS. [Flash 4M BIOS] 1) Execute “BIOS_DOS.bat” file. 2-18 System Utilities...
  • Page 51 NOTE: NOTE: The AFUDOS tool version is by case. 2) After finishing flashing BIOS, please don’t execute any programs and reboot (Ctrl + Alt +Del) the system directly. 3) When system reboot, please press “Del” to enter BIOS Setup. 4) In Exit page, select “Load Default Settings” and press “Enter” key. 5) Select “Yes”...
  • Page 52 6) Select “Save & Exit Setup” and press “Enter” key. 7) Select “Yes” and press “Enter” key. 8) Flash BIOS is finished. 2-20 System Utilities...
  • Page 53: Ami Uefi Bios Flash Sop For Windows

    AMI UEFI BIOS Flash SOP for Windows 1. Copy BIOS folder under OS Desktop. 2. In BIOS folder, select WIN folder and run “BIOS_WIN.bat” as administrator. NOTE: NOTE: The AFUWIN64 tool version is by case. 3. After finishing flashing BIOS, please don’t execute any programs and reboot the system directly.
  • Page 54 4. When system reboot, please press “Del” to enter BIOS Setup. 5. In Exit page, select “Load Default Settings” and press “Enter” key. 6. Select “Yes” and press “Enter” key. 2-22 System Utilities...
  • Page 55 7. Select “Save & Exit Setup” and press “Enter” key. 8. Select “Yes” and press “Enter” key. 9. Flash BIOS is finished. 2-23 System Utilities...
  • Page 56: Ami Uefi Bios Flash Sop For Dos With Me

    AMI UEFI BIOS Flash SOP for DOS with ME NOTE: NOTE: This method is just for development stage, not suggest customer to flash ME. 1. Press “Del” enter BIOS Setup Menu. 2. In “Authentication” page, Set “Secure Boot” function as “Disabled”. 2-24 System Utilities...
  • Page 57 3. In “Boot Options” page, set “Launch CSM” as “Always”. 4. Press “F10” and chose “Yes”. 5. Please make a DOS bootable device. 6. Copy BIOS folder into DOS bootable device. 7. Boot to DOS mode and enter BIOS (Service\ME\DOS) folder again. 2-25 System Utilities...
  • Page 58 8. Follow [Flash Method] to flash BIOS. [Flash Method] - For development stage. Currently, ALL ODMs should use it to flash BIOS. - It won't keep DMI and Setup settings. With ME unlock 1) Execute “BIOS_ME.bat” file. NOTE: NOTE: The FPT tool version is by case. 2-26 System Utilities...
  • Page 59 2) After finishing flashing BIOS, please don’t execute any programs and shutdown system directly. 3) Unplug AC power cord for 10 sec. 4) Reconnect the power cord. 5) Power on the system and press “Del” to enter BIOS Setup. 6) In Exit page, select “Load Default Settings” and press “Enter” key. 7) Select “Yes”...
  • Page 60 8) Select “Save & Exit Setup” and press “Enter” key. 9) Select “Yes” and press “Enter” key. 10) Flash BIOS is finished. With ME lock 2-28 System Utilities...
  • Page 61 1) Check ME status with MEInfo Utility and ManufacturingMode is Disabled. 2-29 System Utilities...
  • Page 62 Or, system can’t flash with FPT utility as below. NOTE: NOTE: The FPT tool version is by case. 2) Please power off and remove “FLASH_OVERRIDE” jumper from Pin 1-2 to Pin 2-3. 2-30 System Utilities...
  • Page 63 3) Power on and boot to DOS to execute “BIOS_ME.bat” file. NOTE: NOTE: The FPT tool version is by case. 4) After finishing flashing BIOS, please don’t execute any programs and power off system. 5) Please replace “FLASH_OVERRIDE” jumper from Pin 2-3 to Pin 1-2. 6) Unplug AC power cord for 10 sec.
  • Page 64 9) In Exit page, select “Load Default Settings” and press “Enter” key. 10) Select “Yes” and press “Enter” key. 2-32 System Utilities...
  • Page 65 11) Select “Save & Exit Setup” and press “Enter” key. 12) Select “Yes” and press “Enter” key. 13) Flash BIOS is finished. 2-33 System Utilities...
  • Page 66: Ami Uefi Bios Flash Sop For Shell

    AMI UEFI BIOS Flash SOP for SHELL 1.Please make a SHELL bootable device. 2.Copy “Afushell64.efi” and “ROM file (CAP file)” into SHELL bootable device. 3.Boot to SHELL mode. 4.Enter your SHELL bootable device. 2-34 System Utilities...
  • Page 67 5.Type flash command as below: Afushell64.efi Filename.rom /p /b /n /r 6.Please make sure the SHELL tool version is same as release note requirement. (The SHELL tool version is by case.) 7.After finishing flashing BIOS, please don’t execute any programs and reboot the system directly.
  • Page 68 10.Select “Yes” and press “Enter” key. 11.Select “Save & Exit Setup” and press “Enter” key. 2-36 System Utilities...
  • Page 69 12.Select “Yes” and press “Enter” key. 13.Flash BIOS is finished. 2-37 System Utilities...
  • Page 70: Dmi Tool Utilities

    DMI Tool Utilities 1. Please make a DOS bootable device. 2. Copy DMI_TOOL folder into the DOS bootable device. 3. Boot to DOS mode and enter DMI_TOOL folder. 4. Update DMI Method. 1) Edit and execute batch file ZS600.bat to update DMI data. For Example: 2-38 System Utilities...
  • Page 71 After finish update DMI data, please reboot the system. 2) Execute AMIDEDOS.EXE to update DMI data. - Please check “Help” for each command. 2-39 System Utilities...
  • Page 72 2-40 System Utilities...
  • Page 73 - If you want to Read/Write System manufacture in Type 1, use the CMD SM. [Read Command] AMIDEDOS /SM [Write Command] AMIDEDOS /SM “Acer” FOR EXAMPLE: - If you want to Read/Write System Family in Type 1, use the CMD SP.
  • Page 74 [Write Command] AMIDEDOS /SP "Aspire ZS600" - If you want to Read/Write System Family in Type 1, use the CMD SF. [Read Command] AMIDEDOS /SF [Write Command] AMIDEDOS /SF "Acer Desktop" - If you want to Read/Write Baseboard ManufactureFamily in Type 2, use the CMD BM.
  • Page 75: Lan Eeprom Utilities

    LAN EEPROM Utilities 1. Copy folder under OS desktop. 2. In folder, Right click“CmdLineMode.exe” to run as administrator. 3. (1)Run command “WINPG64.BAT” (2)Or manual run command: Rtinstaller64 /vista8169 /dnicdrv  RTNicPgW64.exe /efuse  2-43 System Utilities...
  • Page 76 Rtinstaller64 /hwscan  Rtinstaller64 /vista8169 /enicdrv  4. It will show “PG EFuse is Successful!!!” 5. If you want to check MAC address, please run command: “RTNicPgW64.exe /efuse /vmac” 6. If you only want update MAC address, please run command: “RTNicPgW64.exe /efuse /nodeid XXXXXXXXXXXX”...
  • Page 77: System Disassembly And Assembly

    CHAPTER System Disassembly and Assembly...
  • Page 78: Disassembly Flowchart

    Machine Disassembly and Replacement ....3-5 Recommended Equipment ......3-5 Replacement Requirements .
  • Page 79 Replace the CPU Blower ......3-71 Replace the Thermal Pads ......3-72 Replace the Cushion Tape .
  • Page 81: Recommended Equipment

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
  • Page 82: Disassembly Process

    For example, when removing the mainboard, remove first the keyboard, and LCD module then disassemble the inside assembly frame in that order. Table 3-1. Main Screw List Screw Quantity Acer Part Number M2*2L (K) W-NI 86.U6N0U.001 M3*5L (F) B-NI #2 86.U6N0U.002 M4*6L (F) B-ZN #2 86.U6N0U.004...
  • Page 83: Disassembly Flowchart

    Disassembly Flowchart Figure 3-1. Disassembly Flowchart...
  • Page 84: Remove The Stand

    Remove the Stand 1. Release the latch, lift to remove hinge cover. Figure 3-2. Stand Figure 3-3. Stand 2. Remove 3 screws to remove the stand.
  • Page 85 Table 3-2. Screws Step Screw Quantity Screw Type Stand Removal M4*6...
  • Page 86: Remove The Odd Bezel

    Remove the ODD Bezel 1. Use a straightened paper clip to insert to the emergency ejection hole of ODD until the disk tray is ejected. Figure 3-4. ODD Bezel 2. Pull out the disk tray, separate the bezel from the drive. Figure 3-5.
  • Page 87 Figure 3-6. ODD Bezel 3-11...
  • Page 88: Remove The Rear Cabinet

    Remove the Rear Cabinet 1. Remove 9 screws on the rear cabinet. Figure 3-7. Rear Cabinet Figure 3-8. Rear Cabinet 3-12...
  • Page 89 Table 3-3. Screws Step Screw Quantity Screw Type Rear Cabinet Removal M3*6(yellow cycled) M3*6(red cycled) 2. Lift to open the top edge of rear cabinet first. Figure 3-9. Rear Cabinet Figure 3-10. Rear Cabinet 3. Lift to open the bottom edge of rear cabinet. 3-13...
  • Page 90 Figure 3-11. Rear Cabinet NOTE: NOTE: When separating the rear cabinet from the front bezel, operate with great care to avoid any damage of plastic latches. 3-14...
  • Page 91: Remove The Motherboard Shielding

    Remove the Motherboard Shielding 1. Remove 12 screws on motherboard shielding. Figure 3-12. Motherboard Shielding Figure 3-13. Motherboard Shielding Table 3-4. Screws Step Screw Quantity Screw Type Motherboard Shielding M3*5 Removal 3-15...
  • Page 92 2. Lift to remove motherboard shielding. Figure 3-14. Motherboard Shielding Figure 3-15. Motherboard Shielding 3-16...
  • Page 93: Remove The Vesa Support Bracket

    Remove the VESA Support Bracket 1. Tear off the Al foil on VESA support bracket and thermal fins. Figure 3-16. Al foil on VESA Support Bracket 2. Remove 7 screws on VESA support bracket. Figure 3-17. VESA Support Bracket Table 3-5. Screws Step Screw Quantity...
  • Page 94 Figure 3-18. VESA Support Bracket 3-18...
  • Page 95: Remove The Hdd Module

    Remove the HDD Module 1. Disconnect the SATA power and data cable from the HDD. Figure 3-19. HDD Module 2. Remove 1 screw on HDD cage. Figure 3-20. HDD Module Table 3-6. Screws Step Screw Quantity Screw Type HDD Module Removal M3*5 3.
  • Page 96 Figure 3-21. HDD Module 4. Remove 4 screws to separate HDD from the cage. Figure 3-22. HDD Module 3-20...
  • Page 97 Figure 3-23. HDD Module Table 3-7. Screws Step Screw Quantity Screw Type HDD Removal M3.2*3.6+3.8 Figure 3-24. HDD Module 3-21...
  • Page 98: Remove The Odd Module

    Remove the ODD Module 1. Disconnect the SATA power and data cable from the ODD. Figure 3-25. ODD Module 2. Remove 1 screw on ODD cage. Figure 3-26. ODD Module Table 3-8. Screws Step Screw Quantity Screw Type ODD Module Removal M3*5 3.
  • Page 99 Figure 3-27. ODD Module 4. Remove 4 screws to separate the ODD from the cage. Figure 3-28. ODD Module 3-23...
  • Page 100 Figure 3-29. ODD Module Table 3-9. Screws Step Screw Quantity Screw Type ODD Removal M2*2 3-24...
  • Page 101: Remove The Speaker

    Remove the Speaker 1. Disconnect speaker cable from motherboard, pull speaker cable out of the base pan hole. Figure 3-30. Speaker 2. Pull out the right speaker cable from the stuck groove and metal hook. Figure 3-31. Speaker 3. Remove 4 screws on 2 speakers. 3-25...
  • Page 102 Figure 3-32. Speaker Figure 3-33. Speaker Table 3-10. Screws Step Screw Quantity Screw Type Speaker Removal M3*4+5.1 4. Lift to remove the speaker module from front bezel. 3-26...
  • Page 103 Figure 3-34. Speaker 3-27...
  • Page 104: Remove The Heatsink

    Remove the Heatsink 1. Remove 1 screw aside the thermal fins. Figure 3-35. Heatsink Table 3-11. Screws Step Screw Quantity Screw Type Heatsink Removal M3*5 2. Loose 2 diagonal screws on thermal block, and loose the other 2 diagonal screws, loose these 4 screws alternately until they are completely separated from the nuts.
  • Page 105 Figure 3-37. Heatsink 3-29...
  • Page 106: Remove The Cpu Blower

    Remove the CPU Blower 1. Disconnect CPU blower cable from motherboard. Figure 3-38. CPU Blower 2. Remove 3 screws on CPU blower and remove the blower from base pan. Figure 3-39. CPU Blower Table 3-12. Screws Step Screw Quantity Screw Type CPU Blower Removal M3*5 3-30...
  • Page 107: Remove The Convert Board

    Remove the Convert Board 1. Disconnect backlight cable from convert board. Figure 3-40. Convert Board 2. Disconnect convert cable from convert board. Remove 2 screws on the board. Figure 3-41. Convert Board Table 3-13. Screws Step Screw Quantity Screw Type Convert Board Removal M3*5 3.
  • Page 108 Figure 3-42. Convert Board 3-32...
  • Page 109: Remove The Osd Board

    Remove the OSD Board 1. Disconnect OSD cable from OSD board. Figure 3-43. OSD Board 2. Remove 2 screws on OSD board. Figure 3-44. OSD Board Table 3-14. Screws Step Screw Quantity Screw Type OSD Board Removal M3*5 3. Lift to remove OSD board from base pan. 3-33...
  • Page 110 Figure 3-45. OSD Board 3-34...
  • Page 111: Remove The Vga Card

    Remove the VGA Card 1. Rotate the VGA holder clockwise to release the left part of VGA card. Figure 3-46. VGA Holder 2. Release 1 screw to rotate the VGA lock. Push the VGA card forward to disconnect it from PCI-E slot of motherboard.
  • Page 112 Figure 3-48. VGA Card 3-36...
  • Page 113: Remove The Vga Bracket

    Remove the VGA Bracket 1. Disconnect camera cable from motherboard, tear off the acetate fabric from the VGA bracket. Figure 3-49. Camera Cable 2. Remove 2 screws on VGA bracket. Figure 3-50. VGA Bracket Table 3-16. Screws Step Screw Quantity Screw Type VGA Bracket Removal M3*5...
  • Page 114 Figure 3-51. VGA Bracket 3-38...
  • Page 115: Remove The Wlan Card

    Remove the WLAN Card 1. Disconnect 2 WLAN antenna cables from WLAN card. Figure 3-52. WLAN Card 2. Remove 2 screws on WLAN card to spring the card. Figure 3-53. WLAN Card Table 3-17. Screws Step Screw Quantity Screw Type WLAN Card Removal M2*4 3.
  • Page 116 Figure 3-54. WLAN Card Figure 3-55. WLAN Card 3-40...
  • Page 117: Remove The Memory

    Remove the Memory 1. Follow numeric ascending order to remove the memory banks from motherboard. Figure 3-56. Memory Figure 3-57. Memory 3-41...
  • Page 118: Remove The Cpu

    Remove the CPU 1. Remove CPU from the LGA socket of motherboard. Figure 3-58. CPU Figure 3-59. CPU 3-42...
  • Page 119: Remove The Motherboard

    Remove the Motherboard 1. Tear off the conductive fabric on LVDS cable and convert cable. Figure 3-60. Conductive Fabric 2. Disconnect LVDS cable and convert cable from motherboard. Figure 3-61. Motherboard 3. Disconnect the cables from motherboard. 3-43...
  • Page 120 Figure 3-62. Motherboard Table 3-18. Cables connecting to motherboard(Partial) Connector in frame Cable linking to connector Yellow OSD cable(5-pin) Green CPU blower cable(4-pin) Orange SATA power cable(4-pin) Red(upper) SATA cable(ODD, 300mm, L-shaped port, 7-pin) Red(lower) SATA cable(HDD, 190mm, L-shaped port, 7-pin) Blue Power button cable(10-pin) Purple...
  • Page 121 5. Remove 6 screws on motherboard and lift to remove motherboard from base pan. Figure 3-64. Motherboard Table 3-19. Screws Step Screw Quantity Screw Type Motherboard Removal M3*5 3-45...
  • Page 122: Remove The Front Stand Bracket

    Remove the Front Stand Bracket 1. Remove 5 screws on front stand right bracket. Figure 3-65. Front Stand Right Bracket Figure 3-66. Front Stand Right Bracket Table 3-20. Screws Step Screw Quantity Screw Type Front Stand Right Bracket M3*5 Removal M3*6 2.
  • Page 123 Figure 3-67. Front Stand Right Bracket Table 3-21. Screws Step Screw Quantity Screw Type Power Switch Holder Removal M3*5 3. Separate the power switch holder from power button cable. Figure 3-68. Front Stand Right Bracket 4. Remove the bracket by passing power button cable through the bracket hole. 3-47...
  • Page 124 Figure 3-69. Front Stand Right Bracket 5. Release 5 screws to remove front stand left bracket. Figure 3-70. Front Stand Left Bracket 3-48...
  • Page 125 Figure 3-71. Front Stand Left Bracket Table 3-22. Screws Step Screw Quantity Screw Type Front Stand Left Bracket M3*5 Removal M3*6 6. Release 4 screws to remove front stand middle bracket. Figure 3-72. Front Stand Middle Bracket Figure 3-73. Front Stand Middle Bracket 3-49...
  • Page 126 Table 3-23. Screws Step Screw Quantity Screw Type Front Stand Middle Bracket M3*6 Removal 3-50...
  • Page 127: Remove The Wlan Antenna Cables

    Remove the WLAN Antenna Cables 1. Pull out WLAN antenna cables from metal hooks of base pan. Figure 3-74. WLAN Antenna Cables 2. Pull WLAN antenna cables out of the base pan hole. Figure 3-75. WLAN Antenna Cables 3. Separate WLAN main antenna from base pan carefully. 3-51...
  • Page 128 Figure 3-76. WLAN Main Antenna 4. Pull out WLAN auxiliary antenna cable from metal hooks of base pan. Figure 3-77. WLAN Auxiliary Antenna Cable 5. Separate WLAN auxiliary antenna from base pan carefully. Figure 3-78. WLAN Auxiliary Antenna 3-52...
  • Page 129: Remove The Cushion Tape

    Remove the Cushion Tape 1. Tear off 2 pieces of cushion tape from 2 bulges of base pan. Figure 3-79. Cushion Tape 3-53...
  • Page 130: Remove The Thermal Pads

    Remove the Thermal Pads 1. Tear off 4 thermal pads from the bulges of base pan. Figure 3-80. Thermal Pads 3-54...
  • Page 131: Remove The Lvds Cable

    Remove the LVDS Cable 1. Release the latches to disconnect LVDS cable from LCD panel. Figure 3-81. LVDS Cable 3-55...
  • Page 132: Remove The Base Pan

    Remove the Base Pan 1. Remove 18 screws on base pan. Figure 3-82. Base Pan Table 3-24. Screws Step Screw Quantity Screw Type Base Pan Removal M3*5 2. Lift to remove base pan by passing backlight cable through the hole. Figure 3-83.
  • Page 133 Figure 3-84. Base Pan 3-57...
  • Page 134: Remove The Camera

    Remove the Camera 1. Lift to remove CMOS camera together with camera cable from front bezel. Figure 3-85. Camera 2. Disconnect camera cable from CMOS camera. Figure 3-86. Camera 3-58...
  • Page 135: Remove The Backlight Cable

    Remove the Backlight Cable 1. Tear off the acetate fabric on backlight cable. Figure 3-87. Backlight Cable 2. Disconnect backlight cable from LCD panel. Figure 3-88. Backlight Cable 3-59...
  • Page 136: Remove The Ir Cable

    Remove the IR Cable 1. Lift to remove the IR cable from front bezel. Figure 3-89. IR Cable 3-60...
  • Page 137: Remove The Front Bezel

    Remove the Front Bezel 1. Remove 10 screws on front bezel. Figure 3-90. Front Bezel Table 3-25. Screws Step Screw Quantity Screw Type Front Bezel Removal M3*5 2. Lift to separate front bezel from touch module. Figure 3-91. Front Bezel 3-61...
  • Page 138: Reassembly Procedure

    Reassembly Procedure Reassembly Flowchart Figure 3-92. Reassembly Flowchart 3-62...
  • Page 139: Replace The Lcd Module

    Replace the LCD Module 1. Position front bezel on LCD and touch screen module. Figure 3-93. LCD Module 2. Consolidate front bezel and LCD module with 10 screws. Figure 3-94. LCD Module 3-63...
  • Page 140 Table 3-26. Screws Step Screw Quantity Screw Type Front Bezel Replacement M3*5 3-64...
  • Page 141: Replace The Backlight Cable

    Replace the Backlight Cable 1. Connect backlight cable to the LED connector of LCD panel. Figure 3-95. LED Connector 2. Pull up backlight cable naturally, adhere acetate fabric to fix the cable on LCD panel. Figure 3-96. Backlight Cable 3-65...
  • Page 142: Replace The Camera

    Replace the Camera 1. Connect webcam cable to the camera, position the camera module on front bezel with the lens downward. Figure 3-97. Camera Module 3-66...
  • Page 143: Replace The Lvds Cable

    Replace the LVDS Cable 1. Adhere LVDS gasket below LVDS connector of LCD panel. Figure 3-98. LVDS Gasket 2. Connect LVDS cable to LCD panel. Figure 3-99. LVDS Cable 3-67...
  • Page 144: Replace The Wlan Antenna Cables

    Replace the WLAN Antenna Cables 1. Adhere antenna mylar on the upper edge of base pan, adhere WLAN auxiliary antenna on the mylar. Figure 3-100. WLAN Auxiliary Antenna 2. Route WLAN auxiliary antenna cable under 3 metal hooks. Figure 3-101. WLAN Auxiliary Antenna 3.
  • Page 145 Figure 3-102. WLAN Main Antenna 4. Route the antenna cables under 2 metal hooks, pass the cables through the base pan hole. Figure 3-103. Route Antenna Cables 3-69...
  • Page 146: Replace The Osd Board

    Replace the OSD Board 1. Insert OSD board to the support bracket of base pan. Figure 3-104. OSD Board 2. Consolidate OSD board with 2 screws. Figure 3-105. OSD Board Table 3-27. Screws Step Screw Quantity Screw Type OSD Board Replacement M3*5 3-70...
  • Page 147: Replace The Cpu Blower

    Replace the CPU Blower 1. Position CPU blower on base pan centre, consolidate the blower with 3 screws. Figure 3-106. CPU Blower Step Screw Quantity Screw Type CPU Blower Replacement M3*5 3-71...
  • Page 148: Replace The Thermal Pads

    Replace the Thermal Pads 1. Adhere 4 thermal pads on 2 bulges of base pan. Figure 3-107. Thermal pads on Base Pan Thermal Pad No. Rectangle size(W*H) Quantity 10*10 mm 60*20 mm 38*8 mm 28*12 mm 3-72...
  • Page 149: Replace The Cushion Tape

    Replace the Cushion Tape 1. Adhere 2 cushion tapes on 2 bulges of base pan. Figure 3-108. Cushion Tape 3-73...
  • Page 150: Replace The Base Pan

    Replace the Base Pan 1. Pass backlight cable upward through the base pan hole. Figure 3-109. Backlight Cable 2. Route the lower part of LVDS cable upon base pan. Figure 3-110. LVDS Cable 3. Position base pan on LCD panel, consolidate it with 18 screws.. 3-74...
  • Page 151 Figure 3-111. Base Pan Table 3-28. Screws Step Screw Quantity Screw Type Base Pan Replacement M3*5 3-75...
  • Page 152: Replace The Front Stand Bracket

    Replace the Front Stand Bracket 1. Pass the power button cable through front stand right bracket. Figure 3-112. Front Stand Right Bracket 2. Combine power switch holder with power button cable. Figure 3-113. Front Stand Right Bracket 3. Pull power button cable to position power switch holder on the bracket, consolidate the holder with 2 screws.
  • Page 153 Figure 3-114. Front Stand Right Bracket Table 3-29. Screws Step Screw Quantity Screw Type Power Switch Holder M3*5 Replacement 4. Turn over the bracket and position it on the bottom of front bezel. Figure 3-115. Front Stand Right Bracket 5. Consolidate the bracket with 5 screws. 3-77...
  • Page 154 Figure 3-116. Front Stand Right Bracket Figure 3-117. Front Stand Right Bracket Table 3-30. Screws Step Screw Quantity Screw Type Front Stand Right Bracket M3*5 Replacement M3*6 6. Position front stand left bracket on the bottom of front bezel. 3-78...
  • Page 155 Figure 3-118. Front Stand Left Bracket 7. Consolidate the bracket with 5 screws. Figure 3-119. Front Stand Left Bracket 3-79...
  • Page 156 Table 3-31. Screws Step Screw Quantity Screw Type Front Stand Left Bracket M3*5 Replacement M3*6 3-80...
  • Page 157: Replace The Cpu

    Replace the CPU 1. Replace the CPU on the LGA socket of motherboard. Figure 3-120. CPU NOTE: NOTE: To assemble CPU of LGA package to socket, please follow the steps below. Figure 3-121. Replace CPU Step 1 3-81...
  • Page 158 Figure 3-122. Replace CPU Step 2 Figure 3-123. Replace CPU Step 3 3-82...
  • Page 159 Figure 3-124. Replace CPU Step 4 Figure 3-125. Replace CPU Step 5 3-83...
  • Page 160 Figure 3-126. Replace CPU Step 6 3-84...
  • Page 161: Replace The Memory

    Replace the Memory 1. Insert one memory bar to the lower socket of motherboard first, press to click it into the spring lock. And assemble the other memory bar to the upper socket. Figure 3-127. Memory 3-85...
  • Page 162: Replace The Motherboard

    Replace the Motherboard 1. Position the motherboard on base pan. Figure 3-128. Motherboard 2. Consolidate the motherboard with 6 screws. Figure 3-129. Motherboard Table 3-32. Screws Step Screw Quantity Screw Type Motherboard Replacement M3*5 3-86...
  • Page 163: Replace The Vga Bracket

    Replace the VGA Bracket 1. Position VGA bracket upon the motherboard and consolidate it with 2 screws. Figure 3-130. VGA Bracket Table 3-33. Screws Step Screw Quantity Screw Type VGA Bracket Replacement M3*5 3-87...
  • Page 164: Replace The Wlan Card

    Replace the WLAN Card 1. Insert the WLAN card to motherboard socket at an approximate 30-degree angle. Figure 3-131. WLAN Card 2. Press the card down and consolidate it with 2 screws. Figure 3-132. WLAN Card Table 3-34. Screws Step Screw Quantity Screw Type...
  • Page 165 Figure 3-133. WLAN Card 3-89...
  • Page 166: Replace The Vga Card

    Replace the VGA Card 1. Position the VGA lock on base pan and set 1 screw on it. Figure 3-134. VGA Lock 2. Insert the VGA card to the PCI-Express slot of motherboard, rotate the VGA lock anticlockwise and tighten up the screw. Figure 3-135.
  • Page 167 Figure 3-136. VGA Holder 3-91...
  • Page 168: Replace The Convert Board

    Replace the Convert Board 1. Route camera cable under the metal hook of base pan. Figure 3-137. Camera Cable 2. Adhere the acetate fabric to fix camera cable. Figure 3-138. Camera Cable 3. Route camera cable and LVDS cable under metal hooks of base pan. 3-92...
  • Page 169 Figure 3-139. Camera Cable and LVDS Cable 4. Connect camera cable to motherboard, adhere 2 pieces of acetate fabric to fix the cable. Figure 3-140. Camera Cable 5. Position the convert board on base pan, consolidate it with 2 screws. Connect the convert cable to convert board and route it under metal hooks of base pan.
  • Page 170 Figure 3-141. Convert Board Table 3-36. Screws Step Screw Quantity Screw Type Convert Board Replacement M3*5 6. Connect the LVDS cable(upper) and convert cable(lower) to motherboard. Figure 3-142. LVDS Cable and Convert Cable 7. Adhere the conductive fabric to fix the cables. 3-94...
  • Page 171 Figure 3-143. Conductive Fabric 3-95...
  • Page 172: Replace The Odd Module

    Replace the ODD Module 1. Route backlight cable under metal hooks of base pan, connect backlight to convert board. Figure 3-144. Backlight Cable 2. Insert ODD to ODD cage, consolidate ODD module with 4 screws. Figure 3-145. ODD Cage 3-96...
  • Page 173 Figure 3-146. ODD Cage Table 3-37. Screws Step Screw Quantity Screw Type ODD Replacement M2*2 3. Position ODD module on base pan, push it right to lock the cage. Figure 3-147. ODD Module 4. Consolidate ODD module with 1 screw. 3-97...
  • Page 174 Figure 3-148. ODD Module Table 3-38. Screws Step Screw Quantity Screw Type ODD Module Replacement M3*5 3-98...
  • Page 175: Replace The Hdd Module

    Replace the HDD Module 1. Inlay 4 HDD grommets on HDD cage. Figure 3-149. HDD Grommet Figure 3-150. HDD Grommet 2. Consolidate HDD and HDD cage with 4 screws. 3-99...
  • Page 176 Figure 3-151. HDD Cage Figure 3-152. HDD Cage Table 3-39. Screws Step Screw Quantity Screw Type HDD Replacement M3.2*3.6+3.8 3. Connect OSD cable to OSD board. 3-100...
  • Page 177 Figure 3-153. OSD Board 4. Route OSD cable and power button cable under metal hooks of base pan. Figure 3-154. OSD Cable and Power Button Cable 5. Position HDD module on base pan, push it right to lock the cage. 3-101...
  • Page 178 Figure 3-155. HDD Module 6. Consolidate HDD module with 1 screw. Figure 3-156. HDD Module Table 3-40. Screws Step Screw Quantity Screw Type HDD Module Replacement M3*5 3-102...
  • Page 179: Replace The Heatsink

    Replace the Heatsink 1. Position the copper block of heatsink on CPU die by aiming 4 screws at 4 motherboard nuts. Figure 3-157. Heatsink 2. Tighten 2 diagonal screws several rounds, and tighten the other 2 diagonal screws several rounds, consolidate the 4 screws alternately until the thermal block is well touched with the CPU.
  • Page 180 Figure 3-159. Heatsink Table 3-41. Screws Step Screw Quantity Screw Type Heatsink Replacement M3*5 3-104...
  • Page 181: Replace The Speaker

    Replace the Speaker 1. Pass IR cable through the hole of base pan. Figure 3-160. IR Cable 2. Route IR cable among USB connectors of motherboard, connect it to motherboard. Figure 3-161. IR Cable 3. Position the right speaker on front bezel. 3-105...
  • Page 182 Figure 3-162. Right Speaker 4. Consolidate the right speaker with 2 screws. Figure 3-163. Right Speaker Table 3-42. Screws Step Screw Quantity Screw Type Right Speaker Replacement M3*4+5.1 5. Position the left speaker on front bezel. 3-106...
  • Page 183 Figure 3-164. Left Speaker 6. Consolidate the left speaker with 2 screws. Figure 3-165. Left Speaker Table 3-43. Screws Step Screw Quantity Screw Type Left Speaker Replacement M3*4+5.1 7. Pass the speaker cable through the hole of base pan and connect it to motherboard. 3-107...
  • Page 184 Figure 3-166. Speaker Cable 8. Curve the right speaker cable at metal hook and route the cable in the stuck groove. Figure 3-167. Right Speaker Cable 3-108...
  • Page 185: Replace The Vesa Support Bracket

    Replace the VESA Support Bracket 1. Position VESA support bracket on base pan and consolidate it with 6 screws. Figure 3-168. VESA Support Bracket Table 3-44. Screws Step Screw Quantity Screw Type VESA Support Bracket M3*5 Replacement 3-109...
  • Page 186: Connect And Route The Cables

    Connect and route the cables 1. Connect the cables to corresponding connectors of motherboard. Figure 3-169. Cables connecting to motherboard Table 3-45. Connectors of motherboard Connector in photo frame Cable linking to connector Yellow OSD cable(5-pin) Green CPU blower cable(4-pin) Orange SATA power cable(4-pin) Red(upper)
  • Page 187 Figure 3-170. Cables connecting to ODD and HDD Table 3-46. Cables connecting to ODD and HDD Connector in photo frame Drive interface Cable Blue ODD 6-pin power SATA power cable(6-pin) Yellow ODD 7-pin data SATA cable(300mm) Green HDD 7-pin data SATA cable(190mm) HDD 15-pin power SATA power cable(15-pin)
  • Page 188 Table 3-47. Screws Step Screw Quantity Screw Type PCT Touch Cable M3*5 Replacement 3-112...
  • Page 189: Replace The Motherboard Shielding

    Replace the Motherboard Shielding 1. Position motherboard shielding upon motherboard. Figure 3-172. Motherboard Shielding 2. Consolidate motherboard shielding with 12 screws. Figure 3-173. Motherboard Shielding 3-113...
  • Page 190 Figure 3-174. Motherboard Shielding Table 3-48. Screws Step Screw Quantity Screw Type Motherboard Shielding M3*5 Replacement 3-114...
  • Page 191: Replace The Rear Cabinet

    Replace the Rear Cabinet 1. Position the rear cabinet on the front bezel, press the edges to lock all latches, consolidate the rear cabinet with 9 screws. Figure 3-175. Rear Cabinet Figure 3-176. Rear Cabinet Table 3-49. Screws Step Screw Quantity Screw Type Rear Cabinet Replacement...
  • Page 192: Replace The Odd Bezel

    Replace the ODD Bezel 1. Use a straightened paper clip to insert to the emergency ejection hole of ODD until the disk tray is ejected. Figure 3-177. ODD 2. Pull out the disk tray, replace ODD bezel to the drive panel. Figure 3-178.
  • Page 193 Figure 3-179. ODD Bezel 3-117...
  • Page 194: Replace The Stand

    Replace the Stand 1. Position the stand on the rear cabinet, consolidate the stand with 3 screws. Figure 3-180. Stand Table 3-50. Screws Step Screw Quantity Screw Type Stand Replacement M4*6 2. Replace the hinge cover. Figure 3-181. Hinge Cover 3-118...
  • Page 195 CHAPTER Troubleshooting...
  • Page 196 Introduction ......... 4-3 Hardware Diagnostic Procedure .
  • Page 197: Introduction

    NOTE: IMPORTANT: The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
  • Page 198: System Internal Inspection

    Verify that components are properly seated.  Verify that all cable connectors inside the system are firmly and correctly attached to their  appropriate connectors. Verify that all components are Acer-qualified and supported.  Replace the system covers.  Power on the system.
  • Page 199: Beep Codes

    Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.
  • Page 200: Checkpoints

    Checkpoints A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debugging problems that occur during the pre- boot process.
  • Page 201: Bootblock Recovery Code Checkpoints

    Table 4-2. Checkpoint Description Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS now executes out of RAM. Copies compressed boot block code to memory in right segments. Copies BIOS from ROM to RAM for faster access.
  • Page 202: Bios Recovery

    Checkpoint Description Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled. Set up floppy controller and data. Attempt to read from floppy. Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
  • Page 203 Automatic mode: When BIOS flash crashed, using recovery CDROM/USB Thumb drive to recover BIOS. Recovery Menu and Setup: 1. Select “Proceed with flash update” and Press “Enter”. 2.System will start to flash update progress. Troubleshooting...
  • Page 204 3. Once firmware update is completed, press any key to reboot the system. 4-10 Troubleshooting...
  • Page 205: Calibration Sop Of Control Board

    Calibration SOP of control board Run test.bat and check whether the firmware is the latest version, if yes, press "Next", and it will skip the firmware update. 4-11 Troubleshooting...
  • Page 206 Updating It spends 10 seconds to update the firmware, after that, program will show "Pass" or "Fail", press exit to continue. 4-12 Troubleshooting...
  • Page 207 Device check,if the Hardware Vendor ID/Product ID/Chip Revision is not avaliable, the device information would be blank, it means that hardware may have problem. Press "Next" to continue. Assembly the calibration test equipment 1 to the LCD panel. 4-13 Troubleshooting...
  • Page 208 Click the four points in the corner as the sequence left-up → right-up → lower-right → lower-left with the touch pen (Refer to the sequence of 1→ 2 → 3 → 4 in the picture above). 4-14 Troubleshooting...
  • Page 209 Following the sequence: upside line (left to right) → right line (upper to lower) → downside line (right to left) → left line (lower to upper) to do the calibration flow 2 with the touch pen (Refer to the sequence of 1→ 2 → 3 → 4 and the arrows in the picture above). 4-15 Troubleshooting...
  • Page 210 Click the 25 points shown in the screen with the touch pen. 4-16 Troubleshooting...
  • Page 211 Change the calibration fixture to 9 vertical lines, and do the lineation from left to right with line from upper to lower to calibrate verticality with the touch pen (Refer to the sequence of 1→ 2 → 3 → 4 → 5 → 6 → 7 → 8 → 9 and the arrows in the picture above). 4-17 Troubleshooting...
  • Page 212 Change the calibration fixture to 9 horizontal lines, and do the lineation from upper to lower with line from left to right to calibrate horizon with the touch pen (Refer to the sequence of 1→ 2 → 3 → 4 → 5 → 6 → 7 → 8 → 9 and the arrows in the picture above). 4-18 Troubleshooting...
  • Page 213 4-19 Troubleshooting...
  • Page 214 Remove the touch calibration tool and use two touch pens to do the multi-touch calibration, refer to below picture to draw line within the boundary shown by the screen. The sequence would be like upside line (left to right) → right line (upper to lower) → downside line (right to left) →...
  • Page 215 The calibration completed, and you will see pass in the screen. There will also show detail failure item which you could refer to know which steps has not test pass. 4-21 Troubleshooting...
  • Page 216: Debug Card Information

    Debug Card information Table 4-3. Pegatron Part Name Pegatron PN Photo SZ-LPC-D 90-C1G351-00XBN00Z FLAT-cable 1400-001C000 4-22 Troubleshooting...
  • Page 217: Converter Board Setup

    Below is the mapping table of LCD panel & coverter board setting: Table 4-4. Acer part name Acer PN Converter board setting LED LCD LPL 23'W FHD KL.23008.002...
  • Page 218 4-24 Troubleshooting...
  • Page 219: Jumper And Connector Locations

    CHAPTER Jumper and Connector Locations...
  • Page 220 Jumper Setting ........5-5 Setting Jumper .
  • Page 221 Jumper and Connector Locations Jumper and Connector Locations...
  • Page 222 Table 1-1. Connect Description Connect Description PCIEx16 connector J100 SPDIF OUT P170 LVDS connector speaker P175 Convent board connector CPU FAN header Head phone SATA Power header Side USB3.0-2 SATA2 X1J1 SIM connector SATA1 Side USB3.0-1(Charge port) SATA0 Card reader connector Front panel header Mini PCIE Slot1 HDMI out connector...
  • Page 223: Jumper Setting

    Jumper Setting The section explains how to set jumper for correct configuration of the main board. Setting Jumper Use the mother board jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed on the correct pins.
  • Page 224 Jumper and Connector Locations...
  • Page 225: Fru List

    CHAPTER FRU List...
  • Page 226 AZS600_Pt Exploded Diagrams ......6-4 FRU List ..........6-7...
  • Page 227 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 228 AZS600_Pt Exploded Diagrams Main Exploded Diagram Table 6-1. Item Part Name Memo PARIS A 23 HINGE COVER FRU (Field Replaceable Unit) List...
  • Page 229 Table 6-1. Item Part Name Memo PARIS_II A 23 STAND ASM PARIS A 23 REAR CABINET ASM PARIS A 23 BKT VESA SUPPORT PARIS 23 HDD CAGE PARIS 23 HDD GROMMET HDD SATA3 7200R 1TB 3.5’ CC4B HDD SATA3 1000GB 7200RPM SECOND SOURCE PARIS 23 ODD CAGE SLIM SATA DVD SM DL FW:KA14...
  • Page 230 Table 6-1. Item Part Name Memo TVT ATSC H334 HYBRID W/APP-A WITH TV TUNER PARIS 23 COAXIAL CAP W/O TV TUNER IPISB-AG/UMA/USB3/HS/RAY PARIS 23 VGA LOCK PARIS A 23 SIDE IO DOOR F-C PARIS_II A 23 BASE PAN SUB ASM COMS CAMERA 1920*1080 PARIS A 23 BKT FRONTSTAND LEFT WLAN CBL 1P L:300mm AM8-10...
  • Page 231: Fru List

    FRU List Table 6-2. FRU list Category Description Adapter Adapter LITE-ON 135W 19V 5.1x7.4x12.5 Orange AP.13503.012 PA-1131-07AD, LV5 LED LF right angle Adapter DELTA 135W-DE 19V 5.1x7.4x12.5 Orange AP.13501.016 ADP-135FB BFD, LV5 LED LF for DT AIO Board Lite-On WCBN611AH, Atheros WB222 802.11 a/b/g/n DA.10211.002 (combo mini-card)(half size) WCBN611AH,Atheros WB222,WLAN802.11a/b/g/n2X2+Bluetooth4.0LE+IO...
  • Page 232 Table 6-2. FRU list Category Description SATA CABLE - MB TO ODD 50.U6N0U.002 CABLE - MB TO OSD/B 50.U6N0U.007 IR CABLE 50.U6N0U.005 WEBCAM CABLE 50.U6N0U.010 SATA POWER CABLE - MB TO HDD TO ODD 50.U6N0U.003 BACKLIGHT FFC CABLE (FOR NEW LG PANEL) 50.GCHD5.001 LVDS CABLE 50.SHN0U.003...
  • Page 233 Table 6-2. FRU list Category Description ANTENNA - R 50.VEDD5.001 ANTENNA - L 50.VEDD5.002 Chassis REAR CABINET ASSY 60.SHL0U.002 ANNTENA MYLAR 47.U6N0U.007 REAR CABINET Mylar 130*40MM 47.U6N0U.008 BASE PAN THERMAL PAD FOR CPU 47.U6N0U.003 BASE PAN THERMAL PAD FOR CAP 47.U6N0U.004 FRU (Field Replaceable Unit) List...
  • Page 234 Table 6-2. FRU list Category Description BASE PAN THERMAL PAD FOR AXG 47.U6N0U.005 BASE PAN THERMAL PAD FOR IC 47.U6N0U.006 HDD GROMMET 47.U6N0U.010 MB COVER GASKET 47.U6N0U.013 AL FOIL 40*25MM 47.U6N0U.015 MESH TYPE 20*20MM fixed ODD power cable 47.U6N0U.017 MESH TYPE 10*15MM on MB Shielding 47.U6N0U.018 TYPE 15*30MM 47.U6N0U.019...
  • Page 235 Table 6-2. FRU list Category Description PARIS 21 DOUBLE MESH 45*35 to fix DVI LVDS 47.SHL0U.005 Converter cable MESH TYPE 45*25MM to fix DVI LVDS Converter 47.GCH0U.003 cable COAXIAL CAP for non TV 47.U6N0U.021 MESH TYPE 30*2MM on LVDS 47.U6N0U.022 MESH TYPE 55*7MM 47.U6N0U.023 PARIS 23 MESH TYPE 13*35MM...
  • Page 236 Table 6-2. FRU list Category Description HINGE COVER 42.SKMD5.002 POWER SWITCH HOLDER 42.SHL0U.006 SIDE BEZEL W/O B CAS 42.VEDD5.002 STAND FRONT BRACKET - MIDDLE 33.SHL0U.002 MB SHIELDING 33.SHL0U.003 MB/VGA BRACKET 33.U6N0U.010 HDD CAGE 33.U6N0U.003 ODD CAGE 33.U6Q0U.008 6-12 FRU (Field Replaceable Unit) List...
  • Page 237 Table 6-2. FRU list Category Description STAND FRONT BRACKET - L 33.SHL0U.004 STAND FRONT BRACKET - R 33.SHL0U.005 BRACKET VESA SUPPORT 33.SHL0U.006 Thermal HEAT PIPE 60.U6N0U.003 23.U6N0U.002 CPU(PGA) Intel Core i7 3770S LGA 3.1G 8M 1333 KC.37701.SI7 1155 65W Quad Core Memory 6-13 FRU (Field Replaceable Unit) List...
  • Page 238 Keyboard PRIMAX KBRF36211 RF2.4 Silver US with KB.RF40P.101 new acer logo W/ MOUSE MS.11200.110 KB.RF40P.042 Others Lite-on mouse USB SM9020 silver;with new acer logo MS.11200.120 Primax mouse USB MOF9UO silver;with new acer MS.11200.112 logo Lite-on USB SM9020 with silver color MS.11200.072...
  • Page 239 Table 6-2. FRU list Category Description HDD WD 3.5" 5400rpm 2000GB KH.02K08.007 WD20EARX-22PASB0(GP667-3D) SATA III 64MB LF F/W:51.0AB51 HDD SEAGATE 3.5" 7200rpm 1000GB KH.01K01.031 ST1000DM003(Grenada) SATA III 64MB LF F/W:CC4B Motherboard 69M10AI40A01 Speaker SPEAKER 23" APARIS 23.SHL0U.001 Panel LED LCD LPL 23'W FHD None Glare LM230WF5 KL.23008.002 TLF1 LF 250nit 5ms 1000:1 P8 Screw...
  • Page 240 Table 6-2. FRU list Category Description SCREW M3*6L (K) B-NI #2 86.GCH0U.002 SCREW M4*6L (F) B-ZN #2 86.U6N0U.004 SCREW M3X5L (B) W-ZN #2 86.GBL0U.001 SCREW M4*6L (B) W-NI #2 86.U6N0U.007 SCREW #6-32*3.6+3.8L K B-ZN #2 86.U6N0U.008 SCREW M3*4L+5.1 (X) B-ZN #2 86.U6N0U.009 SCREW M3*6L K B-ZN #1 86.VDSD5.001...

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