Troubleshooting - Sansui HDPDP5050 Owner's Manual

Troubleshooting

Use the following checklist for troubleshooting if you have problems with your Plasma TV. Consult your local dealer
or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS
• Make sure the power cord is plugged in.
TV does not • Try another AC outlet.
operate. • Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CABLE experiencing problems,
Poor sound tune to another station.
• Check sound adjustments (Volume and Mute).
or no sound.
• Check for sources of possible interference.
• Station or CABLE experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor picture
• Check antenna or CABLE connections,
or no picture.
adjust antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CABLE experiencing problems,
Poor tune to another station.
reception on • Make sure channels are set into memory.
some • Station is weak, adjust antenna to receive
channels. desired station.
• Check for sources of possible interference.
• Station or CABLE experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor color or
• Check picture control adjustments.
no color.
• Check antenna or CABLE connections,
adjust antenna.
• Check for sources of possible interference.
• Station or CABLE experiencing problems,
tune to another station.
Picture
• Make sure channels are set into memory.
wobbles or
• CABLE company is scrambling signal.
drifts.
• Adjust antenna.
Digital
broadcast-
• Check digital signal strength.
ing screen
problem.
FOR CUSTOMER SERVICE,
ADDITIONAL SET-UP OR
OPERATING ASSISTANCE
PLEASE CALL:
1-800-289-0980
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE AT
52
POSSIBLE SOLUTIONS
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
www.orionsalesinc.com
SYMPTOMS
No CATV
reception.
Horizontal or
diagonal bars
on screen.
No reception
above
channel 13.
No Remote
operation.
TV shuts off.
Closed -
Caption is
not activated.
TV is not
shown in your
language.
OR WRITE TO:
POSSIBLE SOLUTIONS
• Check all CABLE connections.
• Set TV/CABLE menu option to the CABLE
mode.
• Station or CABLE system problems, try
another station.
• Check antenna connections, adjust or
re-direct antenna.
• Check for sources of possible interference.
• Make sure TV/CABLE menu option is in the
appropriate mode.
• If using antenna, check UHF antenna
connections.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV
(within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between
the Remote and the TV.
• Make sure the power cord is plugged in.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
• Check CABLE connection or VHF/UHF
antenna, reposition or rotate antenna.
• Set closed caption decoder in the menu.
• Select proper language in the menu options.
R
TO ORDER ACCESSORY
PARTS OR LITERATURE
PLEASE CALL:
1-888-369-0304