Troubleshooting; Introduction; Problem Diagnosis; Further Support - Baldor DSM S Series Installation Manual

6.1 Introduction

This section explains common problems and their solutions.

6.1.1 Problem diagnosis

If you have followed all the instructions in this manual in sequence, you should have few
problems installing the DSM. If you do have a problem, read this section first.

6.1.2 Further support

If you need to contact Baldor technical support by telephone or fax, contact details are
provided at the front of this manual. Please have the following information ready:
The model number or serial number of your DSM (if known).
H
A clear description of what you are trying to do.
H
A clear description of the symptoms that you can observe.
H
The type of motion generated in the motor shaft.
H
Give a list of any parameters that you have setup.
H

6.1.3 Communication problems

If the problem is not listed below please contact Baldor technical support.
Symptom
Baldor SPI interface
cannot detect the
DSM
MN1940
Check
Check that the DSM is powered.
Check that the SPI interface cable is properly connected. If you
have made your own SPI cable, check that it is wired correctly and
properly connected.
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Troubleshooting

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Troubleshooting 6-1
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