Disabling A Mailbox; Setting E-Mail Options - Altigen AltiWare ACC 5.2 Administration Manual

Chapter 19: Hunt Group Configuration
To work with mail management settings, click the Mail Management tab, and select
the hunt group number you want to work with from the Group List.
Figure 3. Huntgroup Configuration, Mail Management tab
You can use Apply to to apply mailbox settings to one, some, or all hunt groups.
Note:
See "Apply to Button" on page 238 for more information on using Apply to.

Disabling a Mailbox

When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.

Setting E-mail Options

On the Mail Management tab, you can set the e-mail options for the hunt group:
E-mail Name—the hunt group's e-mail name without the @domain. The default e-
•
mail name is ext<hunt group number>, that is, the letters "ext" followed by the
hunt group number. For example, the default e-mail name for hunt group 500 would
be ext500.
Retrieve Voice Mail by E-mail Client—selected, this sends voice mail to the user's
•
e-mail as an attachment. Deselected, voice mail is retrieved as voice mail.
Enable Mail Forwarding—selected, the hunt group's e-mail will be forwarded to
•
the e-mail address you specify in the Forward E-mail Address box. The address
should be a full address, including the domain (for example,
jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop-down list you can choose to:
Delete Messages after Forward
–
Keep the Messages as New
–
242
AltiWare ACC 5.2 Administration Manual