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Acer Aspire 9500 Service Manual

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Aspire 9500
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 Aspire 9500 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 9500 service guide. D ate Chapter Updates...
  • Page 3 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Table of Contents Chapter 1 System Specifications Features ............1 MainBoard Placement .

  • Page 7: Features

    17” Wide WXGA color TFT LCD with 1440 x 900 pixel resolution, Single Lamp 16 :10 aspect ratio Support simultaneous multi-window viewing via Acer GridVista TV-tuner, Analog w/H/W Mpeg or Digital+Analog w/H/W Mpeg or Digital +Analog w/S/W Mpeg (MFG optional)
  • Page 8 Graphics ATI MOBILITY RADEON X700(M26P) with 128/256 MB of external DDR video RAM ® ® supporting Microsoft DirectX ATI POWERPLAY 5.0 support DualView support PCI Express X16 graphic card support ® ® Intel 915GM integrated 3D graphics featuring Intel Graphics Media Accelerator 900 and up to ®...
  • Page 9 Storage 60/80/100 GB ATA/100 hard disk drive 9.5mm height, 2.5” HDD PCI Bus Master Enhanced IDE Support Ultra DMA100, S.M.A.R.T 4200/5400RPM PATA/SATA co-layout (one HDD only) PATA mode only (HDD: Master, ODD: Slave) Mix mode (HDD: SATA-0, ODD: PATA Master) ®...

  • Page 10: Express Card

    PCMCIA PC Card & Carbus card supported with one type II no ZV(Zoomed Video) support Express Card One PCI-Express card (Left side) Communication 56Kbps V.90/V.92 HD Audio modem card (MDC) Gigabit Ethernet LAN on board WLAN 802.11b/g and 802.11 a/b/g with mini-PCI interface Bulit-in 2 Antennas Bluetooth v2.0 module (Broadcom) wiht mini-USB interface I/O Ports...

  • Page 11: System Status Indicators

    System Status Indicators Status Orange E-mail button Cap Lock Num Lock Media Activity (HDD/ODD) Green, Orange System Power Green, Orange Battery Charging Orange Wireless on/off Blue Bluetooth on/off Aspire 9500...

  • Page 12: Mainboard Placement

    Mainboard Placement Top View Rear View...
  • Page 13 ITEM DESCRIPTION ITEM DESCRIPTION To Power/B Connector JP33 CPU Socket Bluetooth Connector JP35 IEEE1394 Connector LCD Connector JP36 MINIPCI Connector (WLAN) Internal MIC Connector JP37 FAN Connector Headphone/SPDIF Jack JP38 USB Connector Line-In Jack JP40 MINIPCI Connector (TV- Tuner) MIC-In Jack JP41 DDRII SO-DIMM Socket Internal K/B Connector...

  • Page 14: System Block Diagram

    Block Diagram Aspire 9500...

  • Page 15: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Item Description Display screen Also called Liquid-Crystal Display (LCD), displays computer output. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components.
  • Page 16 Receives signals from a remote control. Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's batttery status. Arcade/media For use with Acer Arcade and other media playing programs buttons (for selected models). Media control Five-way multimedia button (for selected models). Latch Locks and releases the lid.

  • Page 17: Left View

    Left View Icon Item Description USB 2.0 port USB 2.0 ports Express Card PCI Express card slot Accepts one PCI Express card. Headphone/speaker/line- Connects to audio line-out devices (e.g., speakers, out & S/PDIF jack headphones), S/PDIF compatible Line-in jack Accepts audio line-in devices Microphone jack Accepts input from external microphones.

  • Page 18: Right View

    Right View Item Description PC Card slot eject Ejects the PC Card from the slot. button PC card slot Accepts one Type II PC Card. 5-in-1 card reader Accepts Memory Stick, Memory Stick Pro, MultiMediaCard (MMC), Secure Digital (SD), and xD-Picture Card. Infrared port Interfaces with infrared devices (e.g.

  • Page 19: Rear View

    Rear View Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. DC-in jack Connects to an AC adapter. External display Connects to a display device (e.g., external monitor, LCD projector). (VGA) port S-video out port Connects to a television or display device supporting S-video input.

  • Page 20: Base View

    Base View Item Description Cooling fan Helps keep the computer cool. Memory compartment Houses the computer's main memory. Battery lock latch Locks the battery in place. Battery release latch Releases the battery for removal. Battery bay Houses the computer's battery pack. Hard disk bay Houses the computer's hard disk (secured by a screw).

  • Page 21: Indicators

    Indicators Your computer provides an array of three indicators located above the keyboard, in addition to four indicators positioned at the front of the palm rest area. These indicators show the status of the computer and its componetns. Item Description Item Description "Launch keys"...

  • Page 22: Keyboard

    Keyboard The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows keys, and twelve function keys (hot keys). Special keys Lock keys The computer features three lock keys, each with its own status indicator light. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in...

  • Page 23: Windows Keys

    Windows Keys The keyboard features two keys that perform Windows-specific functions. Description Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the next Taskbar button) + E (Opens the My Computer window) + F1 (opens Help and Support)

  • Page 24: Function Keys

    Function Keys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys.

  • Page 25: Euro Key

    Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key.

  • Page 26: Touchpad

    Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages.
  • Page 27 Function Left Button Righ Button 4-Way Scroll Way Drag Click and hold. Tap twice quickly. Then slide your On the second tap, finger across the slide your finger touchpad to drag across the the cursor over the touchpad to drag selection.

  • Page 28: Launch Keys

    1 is used to launch the email application and key 2 is used to launch the Internet browser. Key 3 and key 4 start the Launch Manager application. The first four launch keys can be set by the user. To set the launch keys, run the Acer Launch Manager. Description Launches your email application.

  • Page 29: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M 1.6G ~ 2.13G CPU package 478pin CPU core voltage Depend on VID CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Insyde BIOS Version Insyde BIOS ROM type Flash ROM BIOS ROM size 512KB...
  • Page 30 Memory Combinations Slot 1 Slot 2 Total Memory 256/512MB/1024MB 0 MB 256MB/512MB/1024MB 256/512MB/1024MB 256MB 512MB/768MB/1280MB 256/512MB/1024MB 512MB 768MB/1024MB/1536MB 256/512MB/1024MB 1024MB 1280MB/1536MB/2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. Sysetm Major Chip Item Controller...
  • Page 31 Item Specification Vendor & model name Panasonic Dual Slot-in UJ-845 Performance Specification CD-R/RW DVD-ROM/RW Soft Read Error Less than 10 Hard Read Error Less than 10 Data Buffer Capacity 2 MBytes Interface IDE (ATAPI Compliant) Speed Reading : Reading : 24X Speed CD-ROM 8X Speed DVD-ROM Writing :...
  • Page 32 Item Specification Vendor & model name Panasonic Tray UJDA-770 Performance Specification CD-R/RW DVD-ROM/RW Soft Read Error Less than 10 Hard Read Error Less than 10 Data Buffer Capacity 2 MBytes Interface IDE (ATAPI Compliant) Speed Reading : Reading : Max 24X CAV CD-R MAX 8X CAV (MAX 10800 kB/s) DVD- Writing : Max24X Zone CLV CD-R...
  • Page 33 Item Specification Applicable disc format KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-R-DL (Read/Write) DVD-RW Ver.1.0 &...
  • Page 34 Hard Disk Drive Interface Item Specification Bytes per sector Data heads 3/3/4 4/4/4 4/4/4 4/4/4 Drive Format Disks 2/2/2 2/2/2 2/2/2 2/2/2 Spindle 4200 RPM 4200 RPM 4200 RPM 4200 RPM speed (RPM) Performance Specifications Buffer size 8192KB 8192KB 8192KB 8192KB/8192KB/ 16384KB Interface...
  • Page 35 Optical Drive Interface Item Specification Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10), DVD-R (3.95G/4.7G), DVD-RAM (4.7G), DVD-RW CD: CD-Audio, CD-ROM(mode 1 and mode 2), CD-ROM XA ( mode2, form 1 and form 2), CD-RW Photo CD Video CD Enhanced Music CD CD-TEXT Power Requirement Input Voltage...
  • Page 36 Keyboard Item Specification Keyboard Controller ENE KB910Q Total Number of Keypads 103 keys with 12 function keys Function Keys Four cursor keys Two Windows keys Hotkey controls Embedded numeric keypad International language support Easy-Launch Buttons Internet Email Empowering button User-programmable button Two Front-Access LED Buttons WLAN Bluetooth...
  • Page 37 LCD Inverter Specification Frequency Current Work ° Panel Model Type Brightness VS at 0 C (KHz) (mA) Voltage Samsung LTN170WP-L02-0 17" 40/60/65 4/6/6.5 1950 Vrms 730 Vrms 155/180 WSXGA+ at 6mA Samsung LTN170WX-L05-E 17" WXGA 40/60/65 3/6/6.8 1690 Vrms 730 Vrms 175/200 at 6mA LP171WP5-TL03...
  • Page 38 AC Adapter Item Specification Input Requirements Maximum input current (A, 1.8A max@3.5A/100Vac and 240 Vac @100Vac, full load) Nominal frequency (Hz) 47 - 63 Frequency variation range 47 - 63 (Hz) Nominal voltages (Vrms) 90 - 264 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively.
  • Page 39 Power Management ACPI Mode Power Management Sleeping State (S3) CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power Down Sleeping State (S4) Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.
  • Page 40 Mechanical Specification Item Specification I/O Ports Five USB 2.0 ports IEEE 1394 port Ethernet (RJ-45) port Modem (RJ-11) port External display (VGA) port S-video/TV-out (NTSC/PAL) port DVI-D port Parallel port Microphone-in jack Line-in jack Headphones/Speaker/Line-out/SPDIF port Infrared (FIR) port CIR (at the front side) Type II PC Card slot AV-in (7-pin) port (MFG option) RF input for digital TV and analog TV (MFG option)

  • Page 41: Jumper Board

    Jumper Board VGA Board Item Description To LCD Connector To M/B Connector VGA Chip U3,U5,U6,U7 Graphic Memory...

  • Page 42: Power Board

    Power Board Item Description Item Description Power Button Power LED Empowering Button E-Mail LED User Button 1 Media LED Internet Button Caps Lock LED E-Mail Button Num Lock LED Touchpad Board Item Description Item Description Scroll-up Button Scroll-down Button Scroll-left Button Left Button Scroll-right Button Right Button...

  • Page 43: Led Board

    LED Board Item Description Item Description WLAN ON/OFF Button Suspend LED Bluetooth ON/OFF Button Battery Discharge LED WLAN LED Battery Charge LED Bluetooth LED CIR Module POWER LED Media Board Item Description Item Description WLAN ON/OFF Button Suspend LED Bluetooth ON/OFF Button Battery Discharge LED ARCADE Button Battery Charge LED...

  • Page 44: Clear Cmos Jumper

    Clear CMOS Jumper J1 : Clear CMOS JUMPER Aspire 9500...

  • Page 45: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 46: System Controls

    It is preferred to have the key activate a graphical display. Fn + F2 Launch Acer eSettings This key will launch Acer eManager->eSetting Fn+ F3 Launch Acer ePM It will launch Acer ePowerManagement. Fn + F4...

  • Page 47: Buttons

    Buttons Application Launch Buttons Launch Keys Description Launch Button P <Launch manager> Launch Button e <Launch eManager> Specific Keys Wireless Button Wireless enable/disable E-mail Button Launch Outlook Express Bluetooth Button Enable/disable bluetooth Internet Button Launch Internet Explorer NOTE: Detail description and definition of application Launch Buttons, please reference the External spec. Wireless LAN &...

  • Page 48: Valid Password Characters

    Power off). However, if the setting is nothing, the backlight must still be turned off when the lid is closed. Lid Open action does not resume the system from S3, S4, and S5. Hard Disk Password Function/ Password on boot function This feature allows the user to set the password to prevent any unauthorized access to the internal hard disk.

  • Page 49: Information

    ----Devices--------------------------------------------------- -----System------------------------- CPU = Intel® Pentium ® 4 Product Name = Aspire 9500 CPU speed = 2.0 GHz Manufacture Name = Acer L2 Cache = 2048 KB BIOS Version = V1.00 VGA Version = 3104 HDD Model Name = HITACHI_DK23EA-40-(PM)
  • Page 50 Parameter Description Video Memory VGA Memory size : Discrete = 64 or 128MB (depends on actual VRAM size) TurboCache = 32MB (actual TurboCache VRAM size) Intel 915 DVMT: selectable between the following: 64MB (8MB pre-allocated + 56MB DVMT) 128MB (8MB pre-allocated + 128DVMT). This is the default value.

  • Page 51: Main

    Main This menu provides you the information of the system.the is Insyde Software SCU May 20, 2003 5:40:09 AM Main Advanced Security Boot Exit Date and Time ----------------Power On Display--------------- Quiet Boot ( ) Auto ( ) Both LCD Auto DIM Network Boot F12 Boot Menu Cancel...
  • Page 52 Parameter Description Option Date and Time The hours are displayed with 12 hour format. The values set in these two fields take effect immediately Power On Display AUTO: if select “AUTO” item will let BIOS to select either one Display on screen.

  • Page 53: Advanced

    Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Insyde Software SCU Jul 26,2005 11:06:25 A Main Advanced Security Boot Exit Infrared Port (FIR) Legacy USB Port _Spread Enable IDE Settings Enable ACPI Support Advanced CPU Controls SpeedSteup Support...
  • Page 54 Insyde Software SCU Jul 26,2005 11:06:25 A Main Advanced Security Boot Exit Infrared Port (FIR) Legacy USB Port _Spread Enable IDE Settings IDE Settings Enable ACPI Support HDD Timing SELECT DEVICES Advanced CPU Controls ] PRIMARY MASTER DEVICE ) Standard SpeedSteup Support ] PRIMARY SLAVE DEVICE ) Fast PIO...
  • Page 55 Insyde Software SCU Jul 26,2005 11:06:25 A Main Advanced Security Boot Exit Infrared Port (FIR) Legacy USB Port _Spread Enable SpeedStep Support IDE Settings Enable ACPI Support SpeedStep Advanced CPU Controls ) Maximum Performance ) Battery Optimized SpeedSteup Support ) Automatic ) Disabled Press <Tab>...

  • Page 56: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU May 20, 2003 5:40:09 AM Main Advanced Security Boot Exit Set User Password Set Supervisor Password _ Lock HardDisk Drive --------Set Supervisor password---------------- Enter old Supervisor password: .

  • Page 57: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. Insyde Software SCU May 20, 2003 5:40:09 Main...

  • Page 58: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Nov 26, 2003 5:40:09 Main Advanced Security Boot Exit Exit Saving Changes --------------Exit Saving Changes------------------ Exit Discarding Changes Press <OK> to save the current Load Setup Defaults Setup parameters to CMOS RAM.
  • Page 59 Insyde Software SCU May 20, 2003 5:40:09 Main Advanced Security Boot Exit Exit Saving Changes ----------------Load Setup Default----------------- Exit Discarding Changes Do you wish to change the current setup Load Setup Defaults to the system default values? Discard Changes Cancel <Tab>...

  • Page 60: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge small phillips screwdriver flat head screwdriver Phillips screwdriver...

  • Page 61: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer.

  • Page 62: Aspire 9500 Disassembly Procedure

    Aspire 9500 Disassembly Procedure This section will guide you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceeded sure you have turned off the system and all peripherals connected. Disassemble the Battery and HDD Slide and hold the battery-bay latch release on the bottom of the system, and then remove the battery from the bay.

  • Page 63: Disassemble The Cpu Heatsink

    Tear the tape before you conduct the next step. Disconnect the antenna cables from the Mini PCI card. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. Lift the Mini PCI card out of its connector. Disassemble the CPU Heatsink Remove the two screws and detach the door.

  • Page 64: Disassemble The Power Board, Bluetooth And Keyboard

    Remove the one screw to release the ODD door. Push the ODD bracket from the ODD rear to push it outward from the system. Then pull the ODD out from the system. Detach the bezel from the ODD. Disassemble the Power Board, Bluetooth and Keyboard Insert a scribe into the indent to lift the hinge cover on the right side.

  • Page 65: Disassemble The Cables, Antenna And Lcd Module

    Remove the three screws at the top of the keyboard. Lift up the keyboard and hold it up and slightly forward to allow access to the keyboard connector. Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board. Disassemble the Cables, Antenna and LCD Module Disconnect the touchpad cable and CD-Player cable.

  • Page 66: Disassemble Case, Touchpad And Cd-Player

    Remove another two screws located on the each side of the rear side. Then detach the LCD module from the system. Disassemble Case, Touchpad and CD-Player Remove the three screws located on the upper case as shown. Remove those five screws located on the upper case as shown. Turn the system over and loosen the five screws from the edge of the system.

  • Page 67: Disassemble The Mainboard

    Detach it from the system. Disconnect the power board cable from the touchpad board. 10. Remove the two screws securing the power board. 11. Detach it from the position. 12. Remove the two screws as shown. 13. Be aware of indention positions to unhook the touchpad support. 14.

  • Page 68: Disassemble The Vga And Modem Board

    Disassemble the VGA and Modem board Remove the two screws securing the VGA board. Trun the VGA over and loosen the three screws from the VGA thermal. Separate the VGA thermal from the VGA board. Remove the one screw securing the modem board. Disconnect the modem cable from the position.

  • Page 69: Disassemble The Lcd Module

    Disassemble the LCD Module Remove the four screws on the other side to release the LCD front bezel. Detach the front bezel from the LCD panel. Disconnect the invertor cable from the invertor board. Disconnect the LCD cable from the invertor board. Remove the one screw.

  • Page 70: Chapter 4 Troubleshooting

    Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer.

  • Page 71: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 72: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test.

  • Page 73: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: 19V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the main board.

  • Page 74: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 75: Sound Check

    still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

  • Page 76: Phoenixbios Post Tasks And Beep Codes

    PhoenixBIOS POST Tasks and Beep Codes When you turn on the PC, the BIOS first performs a number of tasks, called the Power-On-Self-Test (POST). These tasks test and initialize the hardware and then boot the Operating System from the hard disk. At the beginning of each POST task, the BIOS outputs the test-point error code I/O port 80h.

  • Page 77: Terminal Post Errors

    Terminal POST Errors There are several POST routines that require success to finish POST. If they fail, they issue a POST Terminal Error and shut down the system. Before shutting down the system, the error handler issues a beep code signifying the test point error, writes the error to port 80h, attempts to initialize the video, and writes the error in the upper left corner of the screen (using both mono and color adapters).

  • Page 78: Post Task Routines

    POST Task Routines The following is a list of the Test Point codes written to port 80h at the start of each routine, the beep codes issued for terminal errors, and a description of the POST routine. Unless otherwise noted, these codes are valid for PhoenixBIOS.
  • Page 79 Code Beeps POST Routine Description Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
  • Page 80 Code Beeps POST Routine Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table...
  • Page 81 Code Beeps POST Routine Description Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Code Beeps For Boot Block in ROM Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment...

  • Page 82: Repair Flowchar

    Repair Flowchar Chapter 4...
  • Page 83 No Power START Replace AC adapter or AC-Adapter battery work (Blue or battery LED active)? AC Adapter Connect well connected? it well Power Board Replace (LS-2782) OK? LS-2782 Replace Chapter 4...
  • Page 84 No Display START Replace CPU CPU OK? goto no power Power On? trouble shooting step LCD module Replace Ext. DDRRAM Connect module well LCD panel/ it well connected? LCD cable Replace VGA BD Ext. DDRRAM Ext. DDR RAM Connect it well module OK? module or Replace VGA...
  • Page 85 LCD Picture No Good START Replace LCD Module Inverter BD/ LCD panel/ LCD cable VGA/B Connect it well Connect OK? Replace VGA BD VGA BD (LS-2786) Replace Chapter 4...

  • Page 86: Internal Keyboard Failure

    Internal Keyboard Failure START Keyboard FPC Connect well connected? it well Replace Keyboard OK? keyboard Replace M/B Chapter 4...
  • Page 87 Parallel Port Failure START Ext. loopback well Connect connected? it well Replace Loopback OK? Loopback Replace M/B Chapter 4...
  • Page 88 Touch Pad Mouse Failure START T/P FFC Connect (M/B side) well it well connected? T/P FFC Upper Logic Connect (T/Pad BD side) well it well connected? Replace Replace T/P FFC T/P FFC Replace T/Pad Chapter 4...

  • Page 89: Speaker Failure

    Speaker Failure START Connect Speaker cable it well well connected? On Logic lower Replace Speaker OK? speaker Replace Chapter 4...

  • Page 90: Microphone Record Failure

    Microphone Record Failure START Change WinXP OS Other OS record test OK? re-test MIC cable well Connect well connected? On logic Replace upper Mic Mic wire wire OK? Replace Chapter 4...
  • Page 91 DVD/CD-ROM Failure STA R T O D D driver Install it installed? O D D m odule Seat it w ell w ell seated? R eplace O D D disc O D D disc O K ? O D D m odule R eplace O K ? O D D m odule...
  • Page 92 Fir Failure START CMOS data Re-setup setup OK? IR driver Install it install? Replace Chapter 4...
  • Page 93 PCMCIA Failure START PC Card Insert well inserted? it well Replae PC Card OK? PC Card Replace M/B Chapter 4...

  • Page 94: Usb Failure

    USB Failure START USB device Connect well connect? it well USB device Install it driver installed? USB dvice Replace USB device Replace M/B Chapter 4...
  • Page 95 Battery Charge Failure S T A R T (A d a p te r) A C -in w e ll C o n n e c t it w e ll c o n n e c te d ? (A d a p te r) P o w e r c o re w e ll C o n n e c t it w e ll...

  • Page 96: Unit Thermal Failure

    Unit Thermal Failure S T A R T F a n p o w e r w ire w e ll C o n n e c t it w e ll c o n n e c te d ? F a n O K ? R e p la c e fa n C P U...
  • Page 97 Noisy HDD S T A R T H D D S e a t i t w e l l w e l l s e a t e d ? R e p l a c e H D D Chapter 4...
  • Page 98 LAN Function Failure S T A R T R J -4 5 C o n n e c t it w e ll w e ll c o n n e c te d ? R e p la c e M /B Chapter 4...

  • Page 99: Modem Function Failure

    Modem Function Failure S T A R T R J -1 1 C o n n e c t it w e ll w e ll c o n n e c te d ? M o d e m w ire w e ll C o n n e c t it w e ll c o n n e c te d ? S e a t it w e ll...
  • Page 100 WLAN Function Failure START Check W LAN SW to W LAN sw to Turn on Antenna Connect it well well connected? Check Antenna Antenna wire whether short upper ground? W LAN card Seat it well well seated? W LAN card Replace W LAN card Replace M /B...
  • Page 101 Card Reader Function Failure S T A R T C h e c k C a rd re a d e r In s ta ll C a rd re a d e r d riv e W h e th e r d riv e o k ? C h e c k te s t c a rd...
  • Page 102 Bridge Battery Failure S T A R T P C I E x p re s s In s ta ll d riv e r d riv e r o k ? C h e c k P C I E x p re s s C o n n e c t it w e ll C a rd c o n n e c t O K ?
  • Page 103 TV-OUT Failure S T A R T C h e c k V G A (A T I) In s ta ll V G A d riv e W h e th e r o k ? (A T I-M 2 6 P ) d riv e C h e c k V G A /B In s e rt to C o n n e c t C o n n e c t it w e ll...
  • Page 104 System LED Failure S T A R T A C /B a tt/W la n N u m /C a p s /S c r C o n n e c t it R e p la c e L E D C h e c k L E D L E D C h e c k K /B w e ll K /B...
  • Page 105 Easy Button Failture S T A R T C h e c k P o w e r B D C o n n e c t it w e ll C o n n e c t ? P o w e r B D R e p la c e P o w e r B D O K ? (L S -2 7 8 2 )
  • Page 106 TV Turner Function Failture S T A R T T V T u rn e r C a rd In s ta ll d riv e r d riv e r o k ? T V T u rn e r c a b le C o n n e c t it w e ll c o n n e c te d o k ? C h e c k T V T u rn e r...

  • Page 107: Chapter 5 Fru (Field Replaceable Unit) List

    FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

  • Page 108: Exploded Diagram

    Exploded Diagram Chapter5...
  • Page 109 Item Description APZJY000200 HDQ70_STRIP COVER ASSY APZJY000700 HDQ70 RAM DOOR ASSY APZJY000900 HDQ70 THERMAL DOOR ASSY APZJY000A00 HDQ70 MIN DOOR ASSY ATZJY000100 HDQ70 CPU THERMAL ASSY ATZJY000200 HDQ70 FAN ASSY ATZJY000300 HDQ70 VGA THERMAL ASSY ATZJY000400 HDQ70 NB THM ASSY ATZJY000500 HDQ70 UMA NB THML ASSY FAZJY000N00 LOGIC LOW HDD DOOR MAAA0015320 SCREW M2.0X0.4P+3FP-ZK(NL)
  • Page 110 LCD Exploded Diagram Item Descripton AC60000B040 LCD MODU LTN 17WP-L02-0 17” WSXGA +G AC60000BE00 LCD MODU LP171WP-5-TL03 17”WXGA GLARE AMZJY000300 HDQ70 HINGE BRK L LGWX2 ASSY AMZJY000500 HDQ70 HINGE BRK L LGWP5 ASSY AMZJY000400 HDQ70 HINGE BRK R LGWX2 ASSY AMZJY000600 HDQ70 HINGE BRK R LGWP5 ASSY Chapter5...
  • Page 111 Item Descripton APZJY000300 HDQ70 LCD BEZEL ASSY ASM APZJY000400 HDQ70 LCD COVER ASSY ASM APZJY000500 HDQ70 LCD COVER 2 ASSY ASM DC020004S00 H CONN SET ZJY MB LCD DC020004Y00 H CONN ZJY MB LCD DUAL TUBE FHZYV000200 ECQ60 LCD PANEL RUBBER PRT MAAA0015320 SCREW M2.0 X0 .4+3FP-ZK(NL) MAC925006Z0 SCREW M2.5_9_5.5*0.8_06_R00 PK070005L00 INVERTER ZJY 17”...
  • Page 112 HDD Exploded Diagram Description Item AMZJY000700 HQ70_HDD_CARRIER_PLATE_ASSY MAAA0004308 SCREW M3X0.5+4FR- ZK(H5.2*T0.8) Chapter5...
  • Page 113 ODD Exploded Diagram Chapter5...
  • Page 114 DVD Dual Exploded Diagram Item Description APZJY000800 K/B PACK DARFON EMW80 PO REV00 ABO APZJY000C00 HDQ70 ODD MKE PANEL ASSY DD600001N40 DVDRW DRV 8X 650/4.7 5”H DVR-K05RA 030 DDR60005210 DVDRW DRV 8X 650/4.7 5”H UJ-845 030 ECZJY000K00 HDQ70 ODD SUP PLATE MAAA0015320 SCREW M2.0X0.4P+3FP-ZK(NL) Chapter5...
  • Page 115 Upper Case Exploded Diagram Item Description APZJY000100 HDQ70 L0G UP SUB ASSY APZJY000110 HDQ70 LOG UP SUB ASSY UMA DC020004X00 H CONN SET ZJY MB-MIC FAZJY000E00 HDQ70 TP SUP PLATE MAAA0015320 SCREW M2.0X0.4P+3FP-ZK MACK25040Z0 SCREW M2.5 K 5.2X0.85 4 NBX00001D00 FFC 12P F P.5 PAD-0.35 1133MM TP/B-TP ZJY PK090006610 TRACK PAD SYNAPTICS TM61PUF1G372 455907B0001 PCBA TP/B LS-2783 HDQ70 455908B0001 LED/B LS-2784 HDQ70...
  • Page 116 Lower Case Exploded Diagram Item Description APZJY000600 HDQ70 LOGIC LOWER SUB ASSY APZJY000B00 HDQ70 LOGIC LOW SUB ASSY UMA PK230003000 SPK PACK ZJY 2W 3 OHM PK230003P00 SPK PACK ZJY 3W 4 OHM WOOFER PK230003R00 SPK PACK ZJY 2W 4 OHM MAIN MAAA0015320 SCREW M2.0X0.4P+3FP-ZK MACK25040Z0 SCREW M2.5 K 5.2X0.85 4 NL Chapter5...

  • Page 117: Aspire 9500 Parts

    Aspire 9500 Parts Illustration DESCRIPTION Acer P/N ADAPTER ADAPTER 90W 3PIN DELTA ADP-90SB BBAC AP.09001.003 ADAPTER 90W 3PIN LITEON PA-1900-04AC AP.09003.003 BATTERY BATTERY LI-ION 8 CELLS 4.3AH SANYO BT.00803.005 BATTERY LI-ION 8 CELLS 4.3AH SONY BT.00804.004 BOARD MODEM BOARD (FOXCONN T60M845.02) 54.A61V5.001...
  • Page 118 Illustration DESCRIPTION Acer P/N TV TUNER - M104 ANALOG 55.A61V5.004 TV TUNER - M115 ANALOG + DTV 55.A61V5.005 VGA CARD - M26P128MB 55.A62V5.001 VGA CARD - M26P256MB 55.A61V5.006 CABLE FFC CABLE -TP BOARD TO TP 50.A61V5.001 MDC CABLE 50.A61V5.002 BLUETOOTH CABLE 50.A61V5.003...
  • Page 119 LOWER CASE W/O DVI PORT- UMA 60.A63V5.001 UPPER CASE W/MIC, MEDIA CONSOLE LABEL - UMA 60.A63V5.002 LOWER CASE - DISCRETE 60.A61V5.001 UPPER CASE W/MIC - DISCRETE 60.A61V5.002 THERMAL DOOR W/RUBBER FOOT 42.A61V5.002 RAM DOOR 42.A61V5.003 MINI PCI DOOR 42.A61V5.004 5-WAY BUTTON 42.A61V5.005 MEDIA BOARD SUPPORT BRACKET 33.A61V5.001...
  • Page 120 NEW CARD CASE 42.A61V5.011 HDD DOOR 42.A61V5.009 HDD CARRIER 33.A61V5.004 COMMUNICATION MODULE WIRELESS ANTENNA ASSY 50.A61V5.005 CPU/PROCESSOR INTEL PENTIUM M 1.6G 2M Tj85 400FSB uFCPGA2 SL89T KC.N0001.725 C-0 STEPPING INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 KC.N0001.730 STEPPING INTEL PENTIUM M 1.73G 2M 533FSB uFCPGA2 SL7SA C-1 KC.N0001.740 STEPPING...
  • Page 121 HDD 60GB 2.5IN. 4200RPM HGST MORAGA KH.06007.006 IC25N060ATMR04-0 08K0634 F/S:AD4A HDD 60GB 2.5IN. 4200RPM TOSHIBA PLUTO KH.06004.004 MK6025GAS(ROHS) F/W KA200A HDD 60GB 2.5IN. 4200RPM SEAGATE N2 ST960821A F/W KH.06001.002 3.01 HDD 80GB 2.5IN. 4200RPM HGST MORAGA KH.08007.007 IC25N080ATMR04-0 08K635 FW:AD4A HDD 80GB 2.5IN.
  • Page 122 ASSY LCD MODULE 17.1 WXGA W/GLARE LG 6M.A61V5.012 (LP171WX2-A4K5) LCD 17.1 WXGA W/GLARE LG (LP171WX2-A4K5) GARE LK.17108.007 TYPE LCD INVERTER - 7.5MM 19.A61V5.001 LCD PANEL WITH LOGO W/ANTENNA - 7.5MM 60.A61V5.003 LCD BEZEL - 17 IN. 60.A61V5.004 LCD BRACKET - 7.5MM L 33.A61V5.005 LCD BRACKET - 7.5MM R 33.A61V5.006...
  • Page 123 ASSY LCD MODULE 17.1 WXGA W/GLARE QDI 6M.A61V5.013 (QDI17TL02-02) LCD 17.1 WXGA W/GLARE QDI (QDI17TL02-02) GARE LK.17009.003 TYPE LCD INVERTER - 7.5MM 19.A61V5.001 LCD PANEL WITH LOGO W/ANTENNA - 7.5MM 60.A61V5.003 LCD BEZEL - 17 IN. 60.A61V5.004 LCD BRACKET - 7.5MM L 33.A61V5.005 LCD BRACKET - 7.5MM R 33.A61V5.006...
  • Page 124 ASSY LCD MODULE 17.1 WXGA W/GLARE SAM 6M.A61V5.014 (LTN170WX-L05-E) LCD 17.1 WXGA W/GLARE SAM (LTN170WX-L05-E) GARE LK.17006.014 TYPE LCD INVERTER - 7.5MM 19.A61V5.001 LCD PANEL WITH LOGO W/ANTENNA - 7.5MM 60.A61V5.003 LCD BEZEL - 17 IN. 60.A61V5.004 LCD BRACKET - 7.5MM L 33.A61V5.005 LCD BRACKET - 7.5MM R 33.A61V5.006...
  • Page 125 LCD RUBBER 47.A61V5.001 ASSY LCD MODULE 17.1 WXGA W/GLARE AU (B170PW02 6M.A61V5.015 V.0) LCD 17.1 WXGA W/GLARE AU (B170PW02 V.0) 2 LAMP LK.17005.003 GARE TYPE LCD INVERTER - 10MM 19.A61V5.002 LCD PANEL WITH LOGO W/ANTENNA - 10MM 60.A61V5.005 LCD BEZEL - 17 IN. 60.A61V5.004 LCD BRACKET - 10MM L 33.A61V5.007...
  • Page 126 LCD CABLE - 10MM 50.A61V5.007 LCD RUBBER 47.A61V5.001 ASSY LCD MODULE 17.1 WSXGA W/GLARE LG 6M.A61V5.016 (LP171WP5-TL03) LCD 17.1 WXGA W/GLARE LG (LP171WP5-TL03) 2 LAMP LK.17108.008 GARE TYPE LCD INVERTER - 10MM 19.A61V5.002 LCD PANEL WITH LOGO W/ANTENNA - 10MM 60.A61V5.005 LCD BEZEL - 17 IN.
  • Page 127 LCD CABLE - 10MM 50.A61V5.007 LCD RUBBER 47.A61V5.001 MAINBOARD MAINBOARD 915PM DISCRETE W/TV TUNER ,PCMICA LB.A6102.001 ,CARD READER W/O CPU MEMORY MAINBOARD 915PM DISCRETE W/PCMICA ,CARD LB.A6202.001 READER W/O CPU MEMORY TV TUNER MAINBOARD 915GM UMA W/PCMICA ,CARD READER W/ LB.A6402.001 O CPU MEMORY TV TUNER PCMCIA SLOT...
  • Page 128 THERMAL MODULE - VGA 60.A61V5.007 NORTH BRIDGE HEATSINK - DISCRETE 23.A61V5.002 NORTH BRIDGE HEATSINK - UMA 23.A61V5.006 MISCELLANEOUS RUBBER FOOT - BIG 47.A61V5.002 RUBBER FOOT - SMALL 47.A61V5.003 POINTING DEVICE TOUCHPAD 56.A61V5.001 SPEAKER SPEAKER SET (R&L) 23.A61V5.003 SUB-WOOFER 23.A61V5.004 23.A61V5.005 ACCESSORY REMOTE CONTROLLER - NORMAL -FORWARD 48-KEY LZ.A2902.001...
  • Page 129 REMOTE CONTROLLER RECEIVER -MCE LC.MCE05.002 IR BLASTER - MCE LC.MCE05.003 CABLE 7 PIN MINI-DIN S-VIDEO TO 4 CABLE 50.A61V5.011 CABLE - 3.5 PHONE JACK TO PAL TV 50.A61V5.013 NTSC TYPE CONNECTOR TO DVB-T ANT 50.A61V5.014 SCREW SCREW D-SUB NUT 86.A61V5.001 SCREW M2*3(NL) 86.A61V5.002 SCREW M2.5*12(NL)

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