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Acer TravelMate 530 Service Manual

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Download this manual See also: Training Manual, User Manual
Acer TravelMate 530 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: VD.T24V5.001
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 530

  • Page 1 Acer TravelMate 530 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.T24V5.001 PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 530 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1 System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Separate the main unit into the logic upper and the logic lower assembly ........63 Disassembling the logic lower assemby .

  • Page 9: System Specifications

    Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® ® Mobile Intel Pentium 4 processor-M at 1.8GHz or higher ® Built-in 0.13 micron technology; includes 512KB L2 cache; supports Enhanced Intel SpeedStep technology;...
  • Page 10 Keyboard and Pointing Device 5 Launch keys, including Internet Browser and email and 3 user-programmable keys 4-way scroll button Sleek, smooth and stylish design Full-sized keyboard Ergonomically-centered touchpad pointing device Expansion Two type II or one type III cardBus PC Card slots Upgradeable memory I/O Ports Two Type II or One Type III PCMCIA Cardbus sockets...

  • Page 11: System Block Diagram

    System Block Diagram Mobile P4 CPU Bypass Clock Generator Thermal Sensor & CPUVID Fan Control uFCBGA-479/uFCPGA-478 CPU ADM1032AR CY28346 page 3 page 5 page 3,4,5 page 12 page 3 HA#(3..31) System Bus HD#(0..63) 400MHz CRT Conn page 14 Memory BUS(DDR) MONTARA-GML DDR-SO-DIMM X2 LCD Conn...

  • Page 12: Board Layout

    Board Layout Top View USB Connector Port Modem Connector USB Connector Port IEEE 1394 Connector USB Connector Port RJ11 Connector TV-Out Connector Battery Connector Panel Connector MDC Connector RJ45 Connector Port DDR 200Pin Port Panel Backlight On/Off Switch Northbridge LPTCN-27 Port Internal Keyboard Connector Switch Buttom Interface Connector Southbridge...

  • Page 13: Bottom View

    Bottom View HDD Connector PCMCIA Connector 84Pin Port Card Reader Connector CPU FAN Connector FDD Connector CPU Socket DDR 200Pin So-Dimm Connector CD-ROM Port Chapter 1...

  • Page 14: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Icon Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Launch keys Special keys for launching Internet browser, E-mail program and frequently used programs.
  • Page 15 Status indicators LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Locking Latch Slide locking mechanism secures the lid when the computer is not in use. Chapter 1...

  • Page 16: Left Panel

    Left Panel Icon Item Description Optical drive Houses an optical drive module (CD-ROM, DVD-ROM or DVD/CD-RW combo drive). Optical drive indicator Lights up when the optical drive is active. Eject button Ejects the drive tray. Emergency eject slot Ejects the drive tray when the computer is turned off.

  • Page 17: Right Panel

    Right Panel Icon Item Description Microphone/Line-in Accepts audio line-in devices (e.g., jack microphone, audio CD player, stereo walkman). Headphone/Speaker/ Connects to audio line-out devices (e.g., Line-out jack headphones, speakers). PC card eject buttons Eject the PC Card from the slot. PC card slots Accepts two Type II or one TypeIII PC cards.

  • Page 18: Rear Panel

    Rear Panel Icon Item Description Security keylock Connects to a Kensington-compatible computer security lock. Power jack Connects to an AC adapter. External display port Connects to a display device (e.g., external monitor, LCD projector). Expansion port Connects to I/O port replicator or EasyPort expansion devices.

  • Page 19: Bottom Panel

    Bottom Panel Icon Item Description Cooling fan Helps keep the computer cool. Note: Don’t cover or obstruct the opening of the fan. Battery bay Houses the computer’s battery pack. Battery release latches Unlatches the battery to remove the battery pack. Hard disk bay Houses the computer’s hard disk.

  • Page 20: Indicators

    Indicators The computer has seven easy-to-read status icons below the display screen. The status LCD displays icons that show the status of the computer and its components. Icon Function Description Power Lights green when the computer is on and lights orange when the computer is in Standby mode.

  • Page 21: Lock Keys

    Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock When Num Lock is on, the embedded keypad is in (Fn-F11) numeric mode.

  • Page 22: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off...

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Description Windows logo Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + Windows logo key + M (Undoes Minimize All)

  • Page 24: Hot Keys

    Hot Keys The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function...
  • Page 25 Hot Key Icon Function Description Fn-y Volume down Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Chapter 1...

  • Page 26: The Euro Symbol

    The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

  • Page 27: Launch Keys

    Launch Keys Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3 Email button and Web browser button. NOTE: To the left of these five launch keys is the wireless communication button. This wireless communication button works for model with 802.11b wireless LAN only.

  • Page 28: E-Mail Detection

    E-Mail Detection Click right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have the option to enable/disable mail checking, set the time interval for mail checking, etc. If you already have an email account, you can fill in User Name, Password and POP3 Server in the dialog box.

  • Page 29: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
  • Page 30 Function Left Button Right Button Scroll Button Scroll Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.

  • Page 31: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Intel Mobile Pentium 4-M/Mobile Pentium-4 Celeron CPU package / FC-PGA package CPU core voltage 1.3/1.2 BIOS Item Specification BIOS vendor Phoenix BIOS Version 1.00 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package TSOP...
  • Page 32 Memory Combinations Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB NOTE: Above table lists some system memory configurations.
  • Page 33 Hard Disk Drive Interface Item Specification Vendor & IBM 20G IBM 30G IBM 40G Toshiba Toshiba Toshiba Hitachi Hitachi Hitachi Model Name (MK2018 (MK3021 (MK4021 DK23EA DK23EA DK23EA )GAP )GAS )GAS -20F -30F -40F Capacity (MB) 20000 30000 40000 20000 30000 40000 20000...
  • Page 34 Audio Interface Item Specification Audio Controller Integrated Software Audio in ICH4-M South Bridge with Realtek ALC201 AC97 Codec(No SPDIF) Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source...
  • Page 35 Parallel Port Item Specification Supports ECP/EPP/Bi-directional (PS/2 Yes (set by BIOS setup) Note: When Mode is selected as EPP mode, “3BCh” will not be compatible) available. Optional ECP DMA channel (in BIOS Setup) DMA channel 1 Optional parallel port I/O address (in BIOS 378h, 278h, 3BCH Setup) Optional parallel port IRQ (in BIOS Setup)
  • Page 36 Battery Item Specification Vendor & model name Panasonic Battery Type Li-ion Pack capacity 63.6Wh Cell voltage 3.7V/cell Number of battery cell Package configuration 4 cells in series, 2 series in parallel Package voltage 14.8V LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 530 series notebook. It should be supported the following LCD panels.
  • Page 37 Electrical Characteristics Parameter Symbol Min. Typ. Max. Unit Comment Input NV_PWR 14.8 7.5V (continuous) can voltage work *Note 1 Input 0.33 current Lamp DAC=0V current * Note 2 DAC=1V Lamp current * Note 3 Frequency Output Pout power Efficiency Starting 1600 At 0’C voltage...
  • Page 38 Electrical Characteristics Parameter Symbol Min. Typ. Max. Unit Comment Turn off Voff 150Vp- PWM=30% voltage (Low side) Voltage Trise 300us PWM=30% Rise time (Low side) Voltage fall Tfall 300us PWM=30% time (Low side) NOTE: Please pay attention to the fellowing: *1.
  • Page 39 Thermal All components on inverter board should follow below rules: 1. Component using conditions (component stress) must be within component specification including voltage rating, current rating, temperature etc. 2. Component temperature shold follow below: T <=30 Celsius degrees, at 25, 35 Celsius degrees. Component temperature should be less than 70 Celsius degrees inside system at 35 Celsius degrees.
  • Page 40 ACPI mode Power Management Standby (S1) CPU in Stop Clock state VGA Standby, turn off back-light PCMCIA Standby Audio Power Down Hard Disk Spin Down motor Super I/O Power down Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down...
  • Page 41 Memory Address Map Memory Address Size Function 00100000h-000F0000h 64KB System BIOS 000CD000h-000C0000h VGA BIOS 000C0000h-000A0000h 128 KB Video memory (VRAM) 000A0000h-00000000h 640KB Conventional memory I/O Address Map I/O Address Function 000-00F DMA controller-1 020-021 Interrupt controller-1 040-043 Timer 1 060, 064 Keyboard controller 38859 chip select System speaker out 040B...
  • Page 42 IRQ Assignment Map Interrupt Channel Function(Hardware) IRQ12 PS2 Mouse IRQ13 Numeric Data Processor IRQ14 Primary IDE Controller (hard disk) IRQ15 Secondary IDE Controller (CD-ROM drive) IRQ16 USB Host Controller/”VIA 1394/ Montara-GML VGA Controller IRQ17 AC97 Modem/AC97 Audio/USB Host Controller IRQ18 Free IRQ19 RealTek Lan/USB Host Controller...

  • Page 43: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 44: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.

  • Page 45: Info

    Info. Parameter Description Floppy Disk Drive Shows floppy drive type informaiton. Serial Number This field displays the serial number of this unit. UUID Number UUID=32bytes Chapter 2...

  • Page 46: Main

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. Chapter 2...
  • Page 47 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory...

  • Page 48: System Devices

    System Devices The System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Internal Touchpad...

  • Page 49: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the uer password.
  • Page 50 Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. Press e.
  • Page 51 Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

  • Page 52: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...

  • Page 53: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS.

  • Page 54: Bios Flash Utility

    Then boot the system from the bootable diskette. The Phlash utility has auto-execution function. System Diagnostic Diskette This diagnostic diskette is for the Acer TravelMate 530 series notebook machine. You can find the utility in Service CD kit. It provides the following functions:...
  • Page 55 get this program, find it in the TravelMate 530 series service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. NOTE: For ASSY Function Test Procedure, please prepare the following items for system components test: SIO/PIO loopback, diskette, mouse (PS/2), CD-Disk (Test Program), battery pack, SYS_card (Card Bus)X2, AC-adapter, keyboard, external speaker and feather.

  • Page 56: Running Diagnostics Program

    Running Diagnostics Program BIOS Re-flash Insert CD-Disk and floppy disk then boot from floppy disk drive to BIOS re-flash. Serial Port, Parallel Port and FDD Test Insert SIO/PIO loopback to serial/parallel port. Place the diskette in the floppy diskette drive. Then run the test utility.
  • Page 57 Thermal Test Config Test 1394 ID Check If you need to confirm whether the 1394GUID serial number has been input or not, you can run this utility. Press^then Y key to next test. Chapter 2...
  • Page 58 Touchpad Test After you run the utility, please point and move your finger on the touchpad. Then see if the movement of the cursor can reach to left top (X=0, Y=0). Press the right and left button then continue next test. VGA R.G.B.
  • Page 59 FAN Test Check if the fan has turned on or not. You can confirm the function by a feather. 10. Keyboard Test Press all keys according to this order--from left to right and from up to down to test each key’s function. If pass then press b + Break to continue the next test.
  • Page 60 12. Audio Test Test the left channel first. After you hear a sound presseto test the right channel. 13. Battery Charge Test Plug in AC adapter to the system for test. Chapter 2...

  • Page 61: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver...

  • Page 62: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 63: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 64 Item Description Screw, M2.5X3NL Screw, M2.5X4 Screw, M2.5X5 Screw, M2.5X7NL Screw, M2.5X9NL Screw, M3.0X3 Screw, TPB-1.7 3.5P-ZK(NL) Thermal screw with spring Thermal screw with white spring Chapter 3...

  • Page 65: Removing The Battery Pack

    Removing the Battery Pack Press the battery lock and slide the battery latch. Then remove the battery. Chapter 3...

  • Page 66: Removing The Hdd Module/Memory/Fdd Module/Optical Module And The Cpu58

    Removing the HDD Module/Memory/FDD Module/Optical Module and the CPU Removing the HDD Module Remove the two screws that secure the HDD module. Then take the HDD module away. Removing the Memory Remove the screw as shown here. Remove the DIMM door. Removing the Optical Module Remove the screw that secures the optical module.

  • Page 67: Removing The Fdd Module

    Removing the FDD Module Remove the two screws that secures the FDD module. Disconnect FDD FPC. Then remove the FDD module. Removing the CPU Replace the screw that secure the heatsink cover. Remove the heatsink cover. Remove the two screws that fasten the fan. Disconnect the fan cable then remove the fan..
  • Page 68 Chapter 3...

  • Page 69: Removing The Keyboard, The Memory, The Modem Card, The Lcd Module And The Switch Board

    Removing the Keyboard, the Memory, the Modem Card, the LCD Module and the Switch Board Removing the Keyboard Remove the two screws on the bottom panel. Use a tool to pull the keyboard locks outwards as shown here. Disconnect the keyboard FPC, then detach the keyboard off the main unit. Removing the Memory, the Modem Card (Bluetooth Card) and the Wireless LAN Card Pop up the memory then remove the memory.

  • Page 70: Removing The Switch Board And The Lcd Module

    Removing the Switch Board and the LCD module Unscrew the two screws that secure the middle cover, one on each side. Use a tool to prize out the middle cover. Remove the two screws holding the switch board. Unscrew the two screws that fasten the LCD hinge, one on each side. Remove the two screws as shown here, one on each side.

  • Page 71: Disassembling The Main Unit

    Disassembling the Main Unit Separate the main unit into the logic upper and the logic lower assembly Disconnect the audio board FFC. To detach logic upper assembly, first remove the five screws as shown here. Remove the two screws as shown here. Remove the eight screws holding the lower case.

  • Page 72: Disassembling The Logic Upper Assembly

    Disassembling the Logic Upper Assembly Remove the two screws that fasten the left antenna, then remove another two screws on the other side holding the right antenna line. Unscrew the six screws that secure the touchpad bracket then remove the touchpad bracket. Tear off the mylar that fasten the touchpad FFC then disconnect the FFC.
  • Page 73 17. Remove the two screws that hold the hinge saddle. 18. Unscrew the two screws that fasten the other hinge saddle. 19. Remove the two screws holding the phone jack board assembly. 20. Then detach the phone jack cover off the phone jack board. 21.

  • Page 74: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the two screwpad then unscrew the two screws on the LCD bezel. One on each side. Disattach the LCD bezel from the upper side of the LCD module carefully.. Unscrew the screw that holds the LCD inverter. Disconnect the LCD wire set and LCD power cable from the LCD inverter.

  • Page 75: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the four (two on each side) screws on HDD carrier. Remove the HDD EMI shielding and take out the HDD from the carrier. Disconnect the hard disk drive connector. Disassembling the Floppy Disk Drive Module Remove the four screws (two on each side) that secure the FDD to the FDD bracket.
  • Page 76 Chapter 3...

  • Page 77: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 530 series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failed symptoms in as much detail as possible.

  • Page 78: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 79: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 80 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: 19V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the main board.

  • Page 81: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 82: Sound Check

    still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

  • Page 83: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 84: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages FRU/Action in Sequence 0200 Failure Fixed Disk Hard disk error detected. Check to see if fixed disk is attached properly. Enter the BIOS Setup Utility and verify the hard disk is detected. 0211 Keyboard error see “Keyboard or Auxiliary Input Device Check”...
  • Page 85 Error Message List Error Messages FRU/Action in Sequence 02F0 CPU ID CPU socket number for Multi-Processor error. Main board 02F4 EISA CMOS not writeable System unable to write to EISA CMOS. Main board 02F5 DMA Test Failed System unable to write to DMA (Direct Memory Access) registers. Main board 02F6 Software NMI Failed System unable to generate software NMI (Non-Maskable Interrupt).

  • Page 86: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 87 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) See “System Diagnostic Diskette” on page 46. Please run Sycard 32 Bit test. PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence...
  • Page 88 Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Setup defaults”, then installed devices. reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. See “System Diagnostic Diskette” on page 46 See if there is an error beep.

  • Page 89: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for several times to isolate the problem.

  • Page 90: Undetermined Problems

    System Check” on page 71): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 91: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 46 VPD Checksum Error Reboot the system and then restest with this diskette. BIOS Update Program Error Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model.
  • Page 92 Chapter 4...

  • Page 93: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View USB Connector Port DC Jack Port USB Connector Port Modem Connector USB Connector Port IEEE 1394 Connector TV-Out Connector RJ11 Connector Panel Connector Battery Connector RJ45 Connector Port MDC Connector Panel Backlight On/Off Switch DDR 200Pin Port LPTCN-27 Port Internal Keyboard Connector...

  • Page 94: Sw3 Settings

    SW3 Settings Setting PANEL BACKLIGTH ON/OFF BUTTON ON: PANLE BACKLIGHT ON OFF: PANEL BACKLIGHT OFF SW2 Settings Setting POWER BUTTON ON:SYSTEM ON OFF: SYSTEM OFF Chapter 5...

  • Page 95: Bottom View

    Bottom View HDD Connector PCMCIA Connector 84Pin Port Card Reader Connector CPU FAN Connector FDD Connector CPU Socket DDR 200Pin So-Dimm Connector CD-ROM Port Chapter 5...
  • Page 96 Chapter 5...

  • Page 97: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 98 Exploded Diagram THE SYSTEM Chapter 6...
  • Page 99 LOGIC UPPER ASSY TravelMate 270 Chapter 6...
  • Page 100 LCD 14.1” TravelMate270 Chapter 6...
  • Page 101 LCD 15” TravelMate 270 Chapter 6...
  • Page 102 DVD ASSY TravelMate 270 NOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar. Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only explains the relevant location of each part.
  • Page 103 FDD ASSY TravelMate 270 HDD (W/O HDD) ASSY TravelMate 270 Chapter 6...
  • Page 104 Picture Partname And Description Part Number Adapter ADAPTER-DELTA 75W (3 pin) AP.T2303.001 ADAPTER-ASTEC 70W (3 pin) AP.80304.002 Battery BATTERY LI-ION 8 CELLS 2150MAH BT.18605.001 PANASONIC CGR18650C BATTERY LI-ION 8 CELLS 2150MAH BT.18606.001 SAMSUNG ICR18650-22 Boards 251-Logic AUDIO/TOUCHPAD BOARD 55.T24V5.001 Upper 252-The SWITCH BOARD 55.T24V5.002...
  • Page 105 Picture Partname And Description Part Number 016-Logic AUDIO FFC CABLE 38 PIN 50.T24V5.001 Upper 003-Logic TOUCHPAD FFC CABLE 50.T18V5.002 Upper 004-Logic PHONE JACK FFC CABLE 50.T18V5.003 Upper MODEM CABLE 50.T24V5.002 POWER CORD US (3Pin) 27.T18V5.001 POWER CORD EC (3Pin) 27.T18V5.002 POWER CORD Aus (3Pin) 27.T18V5.003 POWER CORD UK (3Pin)
  • Page 106 Picture Partname And Description Part Number 312-The MIDDLE COVER W/NAME PLATE 42.T24V5.001 System 322-The MIDDLE COVER SCREW PAD 47.T18V5.003 System 314-The DIMM COVER 42.T18V5.002 System 313-The HEATSINK COVER 42.T18V5.003 System 311-The LOWER CASE 60.T24V5.002 System 253-The UPPER CASE W/O SPEAKER 60.T24V5.003 System 101-Logic...
  • Page 107 Picture Partname And Description Part Number 003-DVD OPTICAL DRIVE BRACKET 33.T24V5.001 ASSY 104-Logic TOUCHPAD BRACKET 33.T18V5.002 Upper TOUCHPAD COVER 42.T18V5.004 CPU SUPPORT BRACKET 33.T18V5.003 102-Logic HINGE SADDLE-R 34.T18V5.001 Upper 103-Logic HINGE SADDLE-L 34.T18V5.002 Upper 105-Logic PHONE JACK COVER 42.T18V5.005 Upper BATTERY LATCH/KNOB KIT W/ SPRING &...
  • Page 108 Picture Partname And Description Part Number INTEL PENTIUM 4-M (NORTHWOOD) 1.8GHZ/ 01.P4MNW.1G8 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 1.9GHZ/ 01.P4MNW.1G9 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.0GHZ/ 01.P4MNW.2G0 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.2GHZ/ 01.NORTH.22B 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.2GHZ/ 01.P4MNW.2G4 512K/400FSB/1.3V/478PIN/ C-1 STEPPING...
  • Page 109 Picture Partname And Description Part Number HDD/ Hard Disk Drive HDD 20GB/2.5 IN./4200RPM/HGST CASCADE KH.02007.001 IC25N020ATCS04-0 07N8325 HDD 30GB/2.5 IN./4200RPM/HGST CASCADE KH.03007.001 IC25N030ATCS04-0 07N8326 HDD 40GB/2.5 IN./4200RPM/HGST CASCADE KH.04007.001 IC25N040ATCS04-0 07N8327 HDD 20GB/2.5 IN./4200RPM/TOSHIBA TITAN KH.25204.001 MK2018GAP HDD 30GB/2.5 IN./ 4200RPM/TOSHIBA TITAN KH.25304.001 MK3018GAP HDD 40GB/2.5 IN./4200RPM/TOSHIBA TITAN...
  • Page 110 Picture Partname And Description Part Number KEYBOARD DARFON GERMAN NSK-A650G KB.T1802.003 85KEYS KEYBOARD DARFON HUNGAIAN NSK-A650Q KB.T1802.015 85KEYS KEYBOARD DARFON ITALIAN NSK-A650E KB.T1802.004 85KEYS KEYBOARD DARFON NORWAY NSK-A650N KB.T1802.016 85KEYS KEYBOARD DARFON PORTUGUESE NSK- KB.T1802.009 A6506 85KEYS KEYBOARD DARFON SPANISH NSK-A650S KB.T1802.008 85KEYS KEYBOARD DARFON SWEDEN NSK-A650W...
  • Page 111 Picture Partname And Description Part Number 104-LCD LCD BRACKET 14.1" LEFT 33.T18V5.006 14.1” and LCD BRACKET 15" LEFT W/HINGE FOR AU 6K.T24V5.002 LCD 15 LCD BRACKET 15" LEFT W/HINGE FOR LG 6K.T24V5.004 LCD BRACKET 15" LEFT W/HINGE FOR 6K.T24V5.006 HITACHI XGA 103-LCD LCD BRACKET 14.1"...
  • Page 112 Picture Partname And Description Part Number 251-The MAINBOARD W/O CPU, MEMORY, MODEM MB.T2402.001 System CABLE PCMCIA SLOT 21.T18V5.001 Memory MEMORY SO-DIMM DDR266/128MB/ NANYA KN.12803.002 NT128D64S88A2GM-7K MEMORY SO-DIMM DDR266/128MB/ KN.12802.002 INFIENON HYS64D16020GDL-7-A MEMORY SO-DIMM DDR266/128MB APACER 77.10921.580 UNB CL2.5 MEMORY SO-DIMM DDR266/256MB/0.175U KN.25603.006 NANYA/NT256D64S88AMGM-7K MEMORY SO-DIMM DDR266/256MB/0.14U /...
  • Page 113 Picture Partname And Description Part Number DVD-ROM BEZEL FOR TOSHIBA 42.T18V5.010 DVD-ROM BEZEL FOR MKE 42.T24V5.003 DVD-ROM BEZEL FOR LITEON 42.T18V5.013 DVD-RW COMBO BEZEL FOR KME 42.T18V5.015 DVD-RW COMBO BEZEL FOR QSI 42.T18V5.019 DVD-RW COMBO BEZEL FOR TEAC 42.T24V5.004 OPTICAL LOCK 22.T18V5.001 Others 5-IN-1 MEMORY CARD READER...
  • Page 114 Picture Partname And Description Part Number 315-The CPU HEATSINK 23.T18V5.001 System MIDDLE COVER NAME PLATE 40.T18V5.001 Screws CPU FRAME NUT 86.T18V5.001 SCREW, #4-40UNF 86.T18V5.002 SCREW, M2.0*2.5 NL 86.T18V5.003 SCREW, M2.0*3 86.T18V5.004 SCREW, M2.0*3 NL 86.T18V5.005 SCREW, M2.0*5 86.T18V5.006 SCREW, M2.0*7 86.T18V5.007 SCREW, M2.5*12 86.T18V5.009...
  • Page 115 Chapter 6...

  • Page 116: Appendix A Model Definition And Configuration

    Appendix A Model Definition and Configuration TravelMate 530 Series Model Memory HDD (GB) Number TM531XV Pentium 4 14.1 XGA 1x256M 8x DVD 1.8Ghz TM531XC Pentium 4 14.1 XGA 1x256M 24x CDRW 1.8Ghz +DVD TM533XV Pentium 4 14.1 XGA 1x256M 8x DVD 2.0Ghz TM533XVi Pentium 4...

  • Page 117: Main Features

    Main Features ® ® Mobile Intel Pentium 4 processor-M at 1.8GHz or higher ® Built-in 0.13 micron technology; includes 512KB L2 cache; supports Enhanced Intel SpeedStep technology; 400MHz processor system bus Standard 256MB DDR-266 SDRAM, upgradeable up to 1GB on dual SoDIMM sockets Integrated 24x CD-ROM/8x DVD-ROM or 24/10/8/24x DVD/CD-RW combo drive 20/30/40GB or higher-capacity Ultra DMA-100HDD High-capacity, Enhanced-IDE hard disk...
  • Page 118 Appendix A...

  • Page 119: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® ® functions are tested under Windows XP Home, Windows XP Professional and Windows 2000 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 120: Microsoft® Windows® Xp Home Environment Test

    Microsoft Wheel Mouse Serial and PS/2 Mouse Compatible (m/n:WM1) Microsoft Natural Keyboard Pro (m/n:RT9431 Keyboard V:5FTWTA) Compaq Korean 166516-AD6 Keyboard Acer 6311-HW keyboard CREATIVE Web CAM (m/n:PD1030) Camera 3Com PC Digital Camera Camera Logitech Quick Cam for Macintosh OS9 (m/n:V-...
  • Page 121 4 Port HUB (m/n:F5U001) USB 2.0 TEAC 4 Port HUB (m/n:US-4S-20S) USB 2.0 D-Link 10/100 Fast Ethernet Switch DES- 1008D Procurve Switch 2424M Accton ES3508/tx FX-08EA Acer SP0008 3Com 3C16735B Buffalo LSW10/100-8N EPSON LQ-2080c Printer HP LaserJet 5000 Series PCL 6...
  • Page 122 Category Vendor Type Device Memory Card Panasonic VW-MMCB 8MB MultiMediaCard CU-MMC08U 8MB MultiMediaCard Panasonic 32MB SD card Apacer 128MB SmartMedia card SmartMedia Apacer 128MB CompactFlash card Compact Flash Apacer 128MB Memory Stick card Memory Stick Blue Tooth Blue tooth m/n:GW-BH02U Modem Port Panasonic Advanced Hybrid System KX-TA308...

  • Page 123: Microsoft® Windows® Xp Pro Environment Test

    Microsoft Wheel Mouse Serial and PS/2 Mouse Compatible (m/n:WM1) Microsoft Natural Keyboard Pro (m/n:RT9431 Keyboard V:5FTWTA) Compaq Korean 166516-AD6 Keyboard Acer 6311-HW keyboard CREATIVE Web CAM (m/n:PD1030) Camera 3Com PC Digital Camera Camera Logitech Quick Cam for Macintosh OS9 (m/n:V-...
  • Page 124 4 Port HUB (m/n:F5U001) USB 2.0 TEAC 4 Port HUB (m/n:US-4S-20S) USB 2.0 D-Link 10/100 Fast Ethernet Switch DES- 1008D Procurve Switch 2424M Accton ES3508/tx FX-08EA Acer SP0008 3Com 3C16735B Buffalo LSW10/100-8N EPSON LQ-2080c Printer HP LaserJet 5000 Series PCL 6...
  • Page 125 Category Vendor Type Device Access Pont D-Link D-Link DWL-1000AP 802.11b D-Link Ethernet Link Activity/100M 802.11b Lucent m/n:WP-II E 802.11b SMC7004VWBR 802.11b Memory Card Panasonic VW-MMCB 8MB MultiMediaCard CU-MMC08U 8MB MultiMediaCard Panasonic 32MB SD card Apacer 128MB SmartMedia card SmartMedia Apacer 128MB CompactFlash card Compact Flash Apacer...

  • Page 126: Microsoft® Windows® 2000 Environment Test

    Microsoft Wheel Mouse Serial and PS/2 Mouse Compatible (m/n:WM1) Microsoft Natural Keyboard Pro (m/n:RT9431 Keyboard V:5FTWTA) Compaq Korean 166516-AD6 Keyboard Acer 6311-HW keyboard CREATIVE Web CAM (m/n:PD1030) Camera 3Com PC Digital Camera Camera Logitech Quick Cam for Macintosh OS9 (m/n:V-...
  • Page 127 4 Port HUB (m/n:F5U001) USB 2.0 TEAC 4 Port HUB (m/n:US-4S-20S) USB 2.0 D-Link 10/100 Fast Ethernet Switch DES- 1008D Procurve Switch 2424M Accton ES3508/tx FX-08EA Acer SP0008 3Com 3C16735B Buffalo LSW10/100-8N EPSON LQ-2080c Printer HP LaserJet 5000 Series PCL 6...
  • Page 128 Category Vendor Type Device Access Pont D-Link D-Link DWL-1000AP 802.11b D-Link Ethernet Link Activity/100M 802.11b Lucent m/n:WP-II E 802.11b SMC7004VWBR 802.11b Memory Card Panasonic VW-MMCB 8MB MultiMediaCard CU-MMC08U 8MB MultiMediaCard Panasonic 32MB SD card Apacer 128MB SmartMedia card SmartMedia Apacer 128MB CompactFlash card Compact Flash Apacer...

  • Page 129: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 130 Appendix C...

  • Page 131: Index

    Index AC Adapter 31 DIMM 23 ACPI 1.0a 23 Combinations 24 external 58 AFLASH Utility 46 package 23 Audio 26, 27 removing 58 Speed 23 voltage 23 Disassembly Battery 28 Battery Pack 55 Battery Pack 57 CD-ROM/DVD-ROM Module 63 battery pack Floppy Disk Drive 66 charging indicator 12 Machine 53...
  • Page 132 Keyboard 27 System Check Procedures 70 Keyboard or Auxiliary Input Device Check 71 System Diagnostic Diskette 46 System Memory 23 System Specifications L2 cache 23 Features 109 LAN/Modem Combo 24 System Utilities 35 System Utility Diskette 46 Machine Disassembly 53 media access Temperature 32 on indicator 12...

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