Dell XPS 12 Owner's Manual
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Dell XPS 12 Owner's Manual

Dell XPS 12 Owner's Manual

Owners manual
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See also: Service Manual , User Manual
Dell XPS 12
Owner's Manual
Computer model: XPS 9Q23
Regulatory model: P20S
Regulatory type: P20S001

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Summary of Contents for Dell XPS 12

  • Page 1 Dell XPS 12 Owner’s Manual Computer model: XPS 9Q23 Regulatory model: P20S Regulatory type: P20S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ © 2012 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.; ® ® Microsoft , Windows...

  • Page 3: Table Of Contents

    Contents Before You Begin ......Turn Off Your Computer and Connected Devices ..Safety Instructions .
  • Page 4 Removing the Speakers ..... Prerequisites ......Procedure .
  • Page 5 Removing the Power-Adapter Port ... Prerequisites ......Procedure .
  • Page 6 Removing the Windows-Button Board ..Prerequisites ......Procedure .

  • Page 7: Before You Begin

    For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.

  • Page 8: Recommended Tools

    CAUTION: Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.

  • Page 9: After Working Inside Your Computer

    After Working Inside Your Computer After you complete replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer. • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer.

  • Page 10: Removing The Base Cover

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Close the display, and turn the computer over.
  • Page 11 screws (11) base cover Starting from the side of the computer, carefully pry the base cover. Carefully lift the base cover at an angle and slide the base cover to release the power-switch slot from the power switch. base cover Removing the Base Cover...

  • Page 12: Replacing The Base Cover

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the power-switch slot into the power switch, and place the base cover on the palm-rest assembly.

  • Page 13: Removing The Battery

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.

  • Page 14: Replacing The Battery

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm-rest assembly.

  • Page 15: Removing The Wireless Mini-Card

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. If you ordered a wireless mini-card with your computer, the card is already installed. Prerequisites Remove the base cover.
  • Page 16 antenna cables (2) wireless mini-card screw Removing the Wireless Mini-Card...

  • Page 17: Replacing The Wireless Mini-Card

    "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Dell does not guarantee compatibility or provide support for wireless mini-cards from sources other than Dell. Your computer has one, half-height wireless mini-card slot which supports a Wireless Local Area Network (WLAN) + Bluetooth combo card.
  • Page 18 Follow the instructions in "After Working Inside Your Computer" on page 9. Replacing the Wireless Mini-Card...

  • Page 19: Removing The Msata Card

    Begin" on page 7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 20 mSATA-card connector mSATA card screw Removing the mSATA Card...

  • Page 21: Replacing The Msata Card

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the notch on the mSATA card with the tab on the mSATA-card connector.

  • Page 22: Removing The Speakers

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 23 touchpad cable-connector touchpad cable screws (4) palm-rest assembly speakers (2) speakers cable speakers cable-connector Removing the Speakers...

  • Page 24: Replacing The Speakers

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Use the alignment posts on the palm-rest assembly to place the speakers in position.

  • Page 25: Removing The Coin-Cell Battery

    "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 26 Peel the coin-cell battery off the keyboard. Lift the coin-cell battery along with its cable off the keyboard. coin-cell-battery cable coin-cell battery Removing the Coin-Cell Battery...

  • Page 27: Replacing The Coin-Cell Battery

    "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The battery may explode if installed incorrectly. Replace the battery only with the same or equivalent type. Discard used batteries according to the manufacturer’s instructions.

  • Page 28: Removing The Fan

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 29 Slide and lift the fan, along with its cable, away from the keyboard. screws (2) fan cable Removing the Fan...

  • Page 30: Replacing The Fan

    "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the tab on the fan under the heat sink, and align the screw holes on the fan with the screw holes on the keyboard.

  • Page 31: Removing The Processor Heat-Sink

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.

  • Page 32: Replacing The Processor Heat-Sink

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure NOTE: The original thermal grease can be reused, if the original system board and heat sink are reinstalled together.

  • Page 33: Removing The I/O Board

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 34 Remove the screws that secure the I/O board to the palm-rest assembly. Lift the I/O board away from the palm-rest assembly. I/O-board cable pull tab speakers-cable connector I/O board screws Removing the I/O Board...

  • Page 35: Replacing The I/O Board

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure NOTE: The power switch must be in its default position before replacing the I/O board.

  • Page 36: Removing The Power-Adapter Port

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.

  • Page 37: Replacing The Power-Adapter Port

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the power-adapter port cable under the display hinge.

  • Page 38: Removing The System Board

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.

  • Page 39: Procedure

    Procedure NOTE: Your computer’s Service Tag is located under the system badge. You must enter the Service Tag in the BIOS after you replace the system board. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect them correctly after you replace the system board.
  • Page 40 Carefully lift the system board and turn it over. screws (4) Lift the connector latch and disconnect the keyboard cable from the system-board connector. Removing the System Board...
  • Page 41 keyboard cable Lift the system board off the palm-rest assembly. Removing the System Board...

  • Page 42: Replacing The System Board

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the keyboard cable into the system-board connector and press down on the connector latch to secure the cable.

  • Page 43: Removing The Display Assembly

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 44 power-adapter port cable display cables antenna cables Remove the screws that secure the display assembly to the palm-rest assembly. screws (6) palm-rest assembly Carefully lift the palm-rest assembly at an angle and slide the palm-rest assembly to release the tabs on the palm-rest assembly from the display hinges. Removing the Display Assembly...
  • Page 45 display hinges (2) Removing the Display Assembly...

  • Page 46: Replacing The Display Assembly

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the tabs on the palm-rest assembly into the slots on the display hinges.

  • Page 47: Removing The Display Back-Cover

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 48 screws (8) display back-cover screws (8) display back-cover Carefully pry the display back-cover off the display panel. Removing the Display Back-Cover...

  • Page 49: Replacing The Display Back-Cover

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Place the display back-cover on the display panel and snap it into place.

  • Page 50: Removing The Camera Module

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 51 screws (2) camera cable-connector camera module Removing the Camera Module...

  • Page 52: Replacing The Camera Module

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Connect the camera cable to the connector on the camera module.
  • Page 53 Replacing the Camera Module...

  • Page 54: Removing The Windows-Button Board

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 55 screws (2) windows-button board cable connector windows-button board Removing the Windows-Button Board...

  • Page 56: Replacing The Windows-Button Board

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Connect the windows-button board cable to the connector on the windows-button board.

  • Page 57: Removing The Display Panel

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing the Base Cover" on page 10.
  • Page 58 Peel off the display cable from the display panel. Removing the Display Panel...
  • Page 59 Remove the screws that secure the display panel to the display bezel. Slide and lift the display panel off the display bezel. display panel display bezel screws (4) Removing the Display Panel...
  • Page 60 Removing the Display Panel...

  • Page 61: Replacing The Display Panel

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the display panel and align the screw holes on the display panel with the screw holes on the display bezel.

  • Page 62: Removing The Keyboard

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the I/O board. See "Removing the I/O Board" on page 33.

  • Page 63: Procedure

    Procedure Remove the screws that secure the WLAN bracket and mSATA bracket to the palm-rest assembly. Lift the WLAN bracket and mSATA bracket off the keyboard. mSATA bracket screws (3) WLAN bracket CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace.
  • Page 64 screws (24) Removing the Keyboard...

  • Page 65: Replacing The Keyboard

    7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the keyboard with the screw holes on the palm-rest assembly.

  • Page 66: Flashing The Bios

    • Choose from My Products and Services List • Choose from a list of all Dell products Click Continue and follow the instructions on the screen. A list of results appears on the screen. Click BIOS. Click Download File to download the latest BIOS file.

This manual is also suitable for:

Xps 9q23

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