Chapter 5 Troubleshooting - Canon LBP 660 - B/W Laser Printer Service Manual

This chapter describes how to resolve problems that occur while you are installing the
Microsoft Windows Printing System for Microsoft Windows NT and while you are using
the LBP-660 as a network printer on a Microsoft Windows NT network.
Refer to "Chapter 6 Troubleshooting" in the LBP-660 User's Manual for instructions on
dealing with problems with the printer itself (paper jams, etc.), print quality defects,
problems with the Microsoft Windows Printing System and the Microsoft Windows
Printing System error messages.
If you are unable to determine the cause of a problem, start up the Trouble Shooter utility
installed in the Windows Printing System group. The Trouble Shooter can resolve problems
with the installed files or settings.
If you are still unable to resolve the problem, uninstall the Microsoft Windows Printing
System on the print server, restart the server, and then install the Microsoft Windows
Printing System again. To uninstall the Microsoft Windows Printing System, start up the
Uninstaller utility installed in the Windows Printing System group.
Always restart Microsoft Windows NT after you uninstall any software. If you do not
restart Microsoft Windows NT, you will not be able to re-install the removed software.
Chapter 5
Chapter 5
Troubleshooting
Troubleshooting 23