When The Server Does Not Start - HP DL360 - ProLiant - G3 Setup And Installation Manual

Troubleshooting

When the Server Does Not Start

This section provides step-by-step instructions when encountering the most common
problems during the initial POST. Every time the server boots, it must complete
POST before it can load the operating system and start running software applications.
If the server completes POST and attempts to load the operating system, go to
"Problems After Initial Startup" in this appendix.
WARNING: There is a risk of personal injury from hazardous energy levels.
The installation of options and the routine maintenance and service of this
product must be performed by individuals who are knowledgeable about the
procedures, precautions, and hazards associated with equipment containing
hazardous energy circuits.
When the server does not start:
1. Be sure that the server and monitor are plugged into a working outlet.
2. Be sure that the power source is working properly:
— Confirm status using the Power On/Standby LED.
— Refer to "System Board LEDs" in Appendix E for the location and status of
the Power On/Standby LED.
— Confirm that the Power On/Standby switch was pressed firmly.
— Refer to the Servers Troubleshooting Guide for details on what else to
evaluate.
3. If the system does not complete POST, or it does complete POST but does not
load the operating system, refer to the Servers Troubleshooting Guide.
NOTE: If the server is rebooting repeatedly, ensure that the system is not restarting due to an
Automatic Server Recovery (ASR) power-up caused by another problem. Review Insight
Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more
information.
4. Restart the server.
D-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide