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Compaq N800v - Evo Notebook - Pentium 4-M 1.7 GHz Software Manual

Compaq notebook series
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Download this manual See also: Maintenance and Service Manual, Service Manual
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Software Guide
Compaq Notebook Series
Document Part Number: 266491-001
April 2002
This guide provides instructions for using optical drive software
to play, create, and copy to and from CDs and DVDs. Information
about power and security settings and updating software is also
provided. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and to help detect,
solve, and prevent problems.

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Summary of Contents for Compaq N800v - Evo Notebook - Pentium 4-M 1.7 GHz

  • Page 1 In addition, this guide explains how to use the MultiBoot, Intelligent Manageability, Compaq Diagnostics, and Computer Setup utilities to set preferences and to help detect, solve, and prevent problems.
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.

  • Page 3: Table Of Contents

    Contents 1 CD and DVD Software Using CDs and DVDs ......1–1 Avoiding Standby and Hibernation ....1–1 Displaying Media Contents .
  • Page 4 Forgetting Passwords......3–2 Combining Compaq and Windows Passwords ..3–3 Software Guide...
  • Page 5 Entering a Power-On Password....3–5 Using a Compaq Administrator Password ... . 3–5 Entering Compaq Administrator Password Settings . 3–6 Entering a Compaq Administrator Password .
  • Page 6 Selecting from the Advanced Menu ... . . 7–6 Using Compaq Diagnostics ..... . . 7–8 Detecting Compaq Diagnostics .

  • Page 7: Cd And Dvd Software

    CD and DVD Software Using CDs and DVDs Most of this section provides instructions for using optical drive software. Before using any optical drive software, Compaq recommends that you read the following general information about using CDs and DVDs. Avoiding Standby and Hibernation Ä...
  • Page 8 CD and DVD Software A drive medium is any storage device that can be inserted into a drive; for example, a diskette, disk, CD, or DVD. Autorun is enabled at the factory, but can be disabled. Setting Autorun Preferences Autorun is enabled or disabled through the operating system: ■...

  • Page 9: Copyright Warning

    CD and DVD Software Displaying the Contents of a Medium If autorun is disabled and the contents of a medium are not displayed when you insert it, you can display the contents manually: 1. Select Start > Run, then type: explorer x: (where X = the drive designation of the drive containing the medium).

  • Page 10: Playing Cds With Windows Media Player

    CD and DVD Software Playing CDs with Windows Media Player Instructions for playing CDs begin with inserting a drive into the MultiBay, then inserting the CD into the drive. For insertion instructions, refer on this CD to the Hardware Guide, “Drives” section.

  • Page 11: Playing A Video Cd

    CD and DVD Software Playing a Video CD 1. Read “Using CDs and DVDs,” first in this section. 2. If an optical drive is not in the system, insert an optical drive into the MultiBay of the notebook or the MultiBay of an optional port replicator.

  • Page 12: Using Notebook Media Keys

    CD and DVD Software Using Notebook Media Keys Many tasks that can be performed through the operating system or in the Windows Media Player window can also be performed from your keyboard. The following procedures use the Digital Audio button 1 and the hotkeys 2 .

  • Page 13: Accessing Windows Media Player Help

    CD and DVD Software Accessing Windows Media Player Help The Windows Media Player application is a program within the operating system. Instructions for using Windows Media Player are included in the Windows Media Player Help file. To access the Help file, open the Windows Media Player window, then select Help on the menu bar.

  • Page 14: Playing Dvds With Windvd

    Installing WinDVD Although WinDVD can be installed by following the prompts that appear on the screen the first time you insert a DVD, Compaq recommends that you install WinDVD from the Setup Compaq Software icon before inserting a DVD.

  • Page 15: Accessing Windvd Help

    CD and DVD Software ❏ If the Setup Compaq Software icon is not on the Desktop, select Start > Run. Then: ◆ In Windows 2000 Professional, on the command line, type: c:\cpqapps\setup.exe preload /s The Setup Compaq Software icon is displayed on the Desktop.

  • Page 16: Starting A Dvd

    CD and DVD Software Starting a DVD In addition to the instructions in the WinDVD Player Help file, the following information may be helpful: ■ Instructions for inserting a DVD drive into the MultiBay and for inserting a DVD into the drive are on this CD, in the Hardware Guide, “Drives”...
  • Page 17 CD and DVD Software Ä CAUTION: The region setting on your DVD drive can be changed only 5 times. ■ The region setting you select the fifth time becomes the permanent region setting on the drive. ■ The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window.

  • Page 18: Creating And Copying Cds And Dvds

    CD and DVD Software Creating and Copying CDs and DVDs This section provides procedures for creating and copying CDs and DVDs with Easy CD Creator. If Easy CD Creator is included with your notebook, the Easy CD Creator software is provided on the Easy CD Creator Basic CD.

  • Page 19: Installing Easy Cd Creator

    CD and DVD Software Installing Easy CD Creator If Easy CD Creator software is included with the notebook, it is provided on a CD and is not preloaded or preinstalled. The Easy CD Creator installation procedure begins with inserting a drive into the notebook MultiBay, then inserting a CD into the drive.

  • Page 20: Enabling Auto Insert Notification

    CD and DVD Software 5. Select the OK button. 6. On the installation menu, Compaq recommends that you select the Complete installation. To do so, select the Complete button, then follow the instructions on the screen. 7. When installation is complete and you are prompted to restart the notebook, select Yes.

  • Page 21: Preparing To Use Easy Cd Creator

    CD and DVD Software Preparing to Use Easy CD Creator Ä CAUTION: To prevent loss of work and damage to an optical drive medium: ■ Connect the notebook to a reliable external power source before writing to a medium. Power loss, for example from a failing battery pack, could corrupt the write process.

  • Page 22: Selecting And Preparing Easy Cd Creator Media

    CD and DVD Software Selecting and Preparing Easy CD Creator Media Choosing Recording Media Compaq recommends using high-quality media that correspond to the maximum speed of the optical drive. The notebook can write or copy to the following types of recording media: ■...

  • Page 23: Selecting Easy Cd Creator Settings

    CD and DVD Software To erase DirectCD formatting from a rewritable medium so the medium can be used with Easy CD Creator or CD Copier: 1. Insert the medium into an optical drive. (If you are prompted to install UDF Reader, refer to “Responding to the UDF Prompt”...
  • Page 24 CD and DVD Software Enabling Auto Insert Notification Auto Insert Notification settings are selected through the operating system. To verify or change Auto Insert Notification settings, refer in this guide to the “Using CDs and DVDs” section, “Displaying Media Contents.” Disabling Disk-at-Once Disk-at-once settings are in Easy CD Copier.

  • Page 25: Accessing Easy Cd Creator Help

    CD and DVD Software Accessing Easy CD Creator Help To access the procedures for using DirectCD, Easy CD Creator, and CD Copier: ■ In Windows 2000 Professional, select Start > Programs > Roxio Easy CD Creator 5 > Project Selector > Help radio button.

  • Page 26: Easy Cd Creator Tips And Troubleshooting

    CD and DVD Software Easy CD Creator Tips and Troubleshooting Playing CDs and DVDs Do not initiate Standby or Hibernation while playing any medium. For more information about this issue, refer to “Using CDs and DVDs” > “Avoiding Standby and Hibernation,” earlier in this section.

  • Page 27: Using Windows Media Player

    CD and DVD Software Using Windows Media Player If you are using Windows Media Player files to create a medium, you may not be able to drag-and-drop the files using Windows Explorer. For more information about this problem, visit: ■ The Roxio Web site at http://www.roxio.com ■...

  • Page 28: Power

    Power Selecting a Power Source The notebook can run on internal power from a charged battery pack or on external power. External power can be obtained from an electrical outlet (using the AC Adapter), from a vehicle cigarette lighter receptacle (using an optional Automobile Power Adapter/Charger) or from the in-seat power supply available on some commercial aircraft (using an optional Aircraft Power Adapter).

  • Page 29: Understanding Standby And Hibernation

    Power Understanding Standby and Hibernation Standby and Hibernation are energy-saving features that conserve power and reduce startup time. They can be initiated by you or by the system. Standby Standby reduces power to system components that are not being used. When Standby is initiated, your work is saved in random access memory (RAM) and the screen is cleared.

  • Page 30: Choosing Standby, Hibernation Or Shutdown

    If you pause your work when the power supply is uncertain, Compaq recommends that you initiate Hibernation, shut down the notebook, or save your work, then initiate Standby.

  • Page 31: While Using Drive Media

    Power While Using Drive Media Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. Do not initiate Standby or Hibernation while the notebook is accessing a drive medium.

  • Page 32: Standby, Hibernation And Shutdown Procedures

    Power Standby, Hibernation and Shutdown Procedures Identifying the Power Controls and Light The procedures for using Standby, Hibernation, and Shutdown use the display switch 1 , the power button 2 , and the power/standby light 3 . Identifying the power/standby light, power button, and display switch Software Guide 2–5...

  • Page 33: Using The Default Power Procedures

    Power Using the Default Power Procedures The following tables describe the default procedures for turning on or shutting down the notebook, initiating or exiting Standby or Hibernation, and for turning off the display. Some procedures can be changed. For instructions, refer to “Setting Power Procedure Preferences,”...
  • Page 34 Power Initiating or Exiting Standby Task Procedure Result Fn+F3 Initiate Standby. Press the hotkeys.* Power/standby light blinks. Screen clears. ■ In Windows 2000 Professional, select Start > Shut Down > Standby, then select the OK button. ■ In Windows XP Home or Windows XP Professional, select Start >...
  • Page 35 Power Initiating or Exiting Hibernation Task Procedure Result Initiate If the notebook is on, briefly Power/standby light Hibernation. press the power button turns off. once. Screen clears. If the notebook is in Standby, briefly press the power button twice.* ■ In Windows 2000 Professional, select Start >...

  • Page 36: Setting Power Procedure Preferences

    If you select the Prompt For Password When the Computer Goes Off Standby setting, respond to the Standby prompt with a Windows password, not a Compaq password. For more information about using both Windows and Compaq passwords, refer in this guide to the “Security” section, “Combining Compaq and Windows Passwords.”...

  • Page 37: Using Emergency Shut Down Procedures

    Power Enabling Hibernation The Initiate Hibernation setting is available only if Hibernation is enabled. Hibernation is enabled at the factory. To verify that Hibernation has not been disabled: ■ In Windows 2000 Professional, select Start > Settings > Control Panel. Double-click Power Options, select the Hibernate tab, then be sure that the Enable Hibernate Support check box is selected.

  • Page 38: Setting Power Management Preferences

    Power Setting Power Management Preferences Accessing the Power Options Window Power management preferences are set in the Windows Power Options window. To access the Power Options window: ■ In Windows 2000 Professional, select Start > Settings > Control Panel, then double-click Power Options. ■...

  • Page 39: Setting Or Changing A Power Scheme

    Power Setting or Changing a Power Scheme A Windows Power Scheme assigns power levels to system components. For example, you can set a Power Scheme that turns off the display after a time interval you specify. Setting a Power Scheme To set a Power Scheme: 1.

  • Page 40: Using Speedstep (Windows 2000 Professional Only)

    Power Using SpeedStep (Windows 2000 Professional Only) In Windows 2000 Professional the Intel Pentium IV Processor with SpeedStep technology enables you to set the processor speed for optimal performance or optimal power conservation. The SpeedStep technology can also enable an automatic change in CPU (central processing unit) speed when the power source changes between AC power and battery power or when notebook use changes between active and idle.

  • Page 41: Setting Speedstep Preferences

    Power Setting SpeedStep Preferences SpeedStep settings can be accessed from either the SpeedStep window or the SpeedStep icon. In addition, SpeedStep can be enabled or disabled in Computer Setup. ✎ If the SpeedStep window and icon are not accessible, they may be disabled in Computer Setup.

  • Page 42: Using The Speedstep Icon

    Power Using the SpeedStep Icon The SpeedStep icon displays on the taskbar by default and changes to indicate which SpeedStep mode is active. The icon can also be used for the tasks described in the following table. Task Procedure Display current Rest the pointer over the icon.

  • Page 43: Finding More Battery Power Information

    Power 3. To save your preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Finding More Battery Power Information For more information about using and storing battery packs and conserving battery pack power, refer on this CD to the...

  • Page 44: Security

    To Protect Against This Risk Use This Security Feature Unauthorized use of the Power-on password notebook Unauthorized access to the Compaq administrator password Computer Setup utility Unauthorized access to the DriveLock contents of a hard drive Unauthorized use of a drive, a...

  • Page 45: Setting Preferences In Computer Setup

    If you forget your power-on or Compaq administrator password, you cannot start up the notebook or exit Hibernation until a Compaq authorized service provider resets the notebook. To contact a Compaq authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.

  • Page 46: Combining Compaq And Windows Passwords

    Standby. ■ A Compaq administrator password and a Windows administrator password are not interchangeable. Any term used for a Compaq password can also be used for other Compaq passwords or as a Windows password, with these considerations: ■...

  • Page 47: Using A Power-On Password

    Security Using a Power-On Password A power-on password prevents unauthorized use of the notebook. Once set, it must be entered each time the notebook is turned on, restarted, or exits Hibernation. A power-on password: ■ Does not display as it is set, entered, changed, or deleted. ■...

  • Page 48: Entering A Power-On Password

    After 3 unsuccessful attempts to enter the password, you must restart the notebook and try again. Using a Compaq Administrator Password A Compaq administrator password protects the configuration settings and system identification information in Computer Setup. Once set, this password must be entered to access Computer Setup.

  • Page 49: Entering Compaq Administrator Password Settings

    Security Entering Compaq Administrator Password Settings A Compaq Administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press while the F10 = ROM Based Setup message is displayed in the lower left of the screen.

  • Page 50: Entering A Compaq Administrator Password

    At the Computer Setup prompt, type your password using the same keys you used to set the password, then press After enter. 3 unsuccessful attempts to enter the Compaq administrator password, you must restart the notebook and try again. Using DriveLock Ä...

  • Page 51: Protecting A Hard Drive With Drivelock

    Security ■ A user password and a master password: ❏ Can be the same as any other password. If you use the same term for both a power-on password and a DriveLock password, you are prompted for the DriveLock password, but not the power-on password, when the notebook starts up from the protected hard drive.

  • Page 52: Accessing A Protected Hard Drive

    Security 3. To open Computer Setup, turn on (do not restart) the notebook. Press while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press ❏ For navigation instructions, press 4.

  • Page 53: Changing A Drivelock Password

    Security Changing a DriveLock Password Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook to access Computer Setup.

  • Page 54: Removing Drivelock Protection

    Security Removing DriveLock Protection Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook to access Computer Setup.

  • Page 55: Disabling A Device

    Security Disabling a Device From the Computer Setup Device Security menu, you can disable or partially disable most ports and drives. For more information about the option to disable the MultiPort hotkeys, refer on Fn+F2 this CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 56: Protecting System Information

    To display, print, or save configuration or diagnostic information about all system components, including components that are not listed above, use the Compaq Diagnostics utility. For instructions, refer in this guide to the “Setup and Diagnostics Utilities” section, “Using Compaq Diagnostics.”...

  • Page 57: Entering And Displaying System Information

    Security Entering and Displaying System Information 1. To open Computer Setup, turn on or restart the notebook. Press while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press ❏...

  • Page 58: Connecting An Optional Cable Lock

    Security Connecting an Optional Cable Lock Loop the cable around a secure object, then insert the cable lock 1 into the security cable slot 2 and lock it with the cable lock key 3 . Connecting an optional cable lock Software Guide 3–15...

  • Page 59: Intelligent Manageability

    The Intelligent Manageability application is included only with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating system. The application is provided on the Compaq application recovery CD that ships with those operating systems. Understanding Intelligent Manageability...

  • Page 60: Installing Intelligent Manageability

    Setting Up Insight Management Agents When the notebook is restarted after installing the Intelligent Manageability application, a Setup Compaq Management Agent icon and a Compaq Information Center icon with Intelligent Manageability links are displayed on the Desktop. ■ To set up Insight Management Agents, select the Setup Compaq Management Agent icon.

  • Page 61: Setting Fault Management Alert Preferences

    Manageability icon in the taskbar. ■ For Help, select the Help button in Alert Properties. For information about setting alerts in a networked environment, select Start > Compaq Information Center > Intelligent Manageability, then search for Configuring Compaq Insight Management Agents. Software Guide...

  • Page 62: Multiboot (Advanced Users Only)

    MultiBoot (Advanced Users Only) The Phoenix MultiBoot utility allows you to set the notebook to start up from most bootable devices. The bootable device may be a network interface card (NIC) or a bootable drive medium. The bootable drive medium may be a diskette drive diskette, a SuperDisk or Zip drive disk, or an optical drive disc.

  • Page 63: Enabling Media And Devices For Multiboot

    MultiBoot (Advanced Users Only) Enabling Media and Devices for MultiBoot By default, the notebook can start only from a bootable hard drive or bootable drive medium in the notebook. The notebook can start up from the following devices only if they have been enabled for inclusion in MultiBoot: ■...

  • Page 64: Using The Default Search Sequence

    MultiBoot (Advanced Users Only) 3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.

  • Page 65: Planning Changes To The Startup Sequence

    MultiBoot (Advanced Users Only) 6. Optical drive in a port replicator MultiBay or connected by USB that contains a disc that boots as drive C. 7. Optical drive in notebook MultiBay that contains a disc that boots as drive C. 8.

  • Page 66: Specifying Multiboot Preferences

    MultiBoot (Advanced Users Only) Specifying MultiBoot Preferences You can set either: ■ A continuing startup sequence that the notebook uses each time it starts up. ■ A variable startup sequence, called MultiBoot Express, that sets the notebook to prompt you for a startup location each time it is started or restarted.

  • Page 67: Setting The Multiboot Express Prompt

    MultiBoot (Advanced Users Only) Setting the MultiBoot Express Prompt To set the notebook to display the MultiBoot startup location menu each time it is started or restarted: 1. Restart the notebook, then press while the F10 = ROM Based Setup message is displayed in the lower left of the screen.

  • Page 68: Software Updates And Restorations

    Prepare for a system ROM or KBC ROM update by identifying the ROM versions currently installed on the notebook. 2. Access the updates on your local Compaq Web site or the Compaq Support Software CD. 3. Download and install the updates.

  • Page 69: Preparing For A Software Update

    Displaying ROM Information in Compaq Diagnostics To display the currently installed ROM versions in Compaq Diagnostics: 1. If you are not certain that Compaq Diagnostics is installed on your notebook, refer in this guide to the “Setup and Diagnostics” section, “Using Compaq Diagnostics,” for information about detecting and, if necessary, loading, Compaq Diagnostics.
  • Page 70 4. In the lower left corner of the System screen, set the Information Level to More. The ROM information is displayed. 5. To close Compaq Diagnostics, select File > Exit. Displaying ROM Information in Computer Setup Computer Setup is a non-Windows utility. For general information about using Computer Setup, refer in this guide to the “Setup and Diagnostics Utilities”...

  • Page 71: Accessing Software Updates

    Accessing Software Updates Software updates are available for some notebook families on the Compaq Support Software CD and for all notebooks at the Compaq Web site. Instructions for updating software from the Compaq Web site are provided in “Updating Software from the Internet,”...

  • Page 72: Updating Software From The Internet

    Software Updates and Restorations Updating Software from the Internet Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq™. Some ROM updates may be packaged in a compressed file called a ROMPaq™. Other ROM updates may be provided as a “CPQFlash”...
  • Page 73 6. In the left pane of the Windows Explorer window, select My Computer > your hard drive (usually, drive C) > Compaq. 7. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.

  • Page 74: Downloading And Installing A Kbc Rom Update

    SuperDisk drive disk.) 3. Insert the diskette into the diskette drive or the SuperDisk drive. 4. Access the page at the Compaq Web site that provides software for your notebook. ❏ For home and small office products, visit: http://www.compaq.com/consumersupport...
  • Page 75 6. Shut down the notebook. (Do not restart the notebook.) ✎ When you start up the notebook after installing a KBC ROM update, you can delete the download package from the Compaq folder. 6–8 Software Guide...

  • Page 76: Downloading And Installing A Non-Rom Softpaq

    6. In the left pane of the Windows Explorer window, select My Computer > your hard drive (usually, drive C) > Compaq. 7. In the Compaq folder, select the name or number of the software package containing the update. 8. Select the file that includes an “.exe” extension: for example, “Filename.exe.”...

  • Page 77: Restoring Software

    Software Updates and Restorations Restoring Software The Restore CDs included with the notebook contain all the software that shipped preinstalled or preloaded on the notebook and instructions for restoring it. You can use the Restore CDs to install or reinstall individual software items, such as applications, or to restore the notebook factory image.

  • Page 78: Installing A Retail Version Of An Operating System

    CAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable.

  • Page 79: Setup And Diagnostic Utilities

    Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics The notebook features two Compaq system management utilities: ■ Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.

  • Page 80: Using Computer Setup

    Setup and Diagnostic Utilities Using Computer Setup Computer Setup is a preinstalled, ROM-based, utility which can be used even when the operating system is not working or will not load. If the operating system is working, the notebook will restart the operating system after you exit Computer Setup.

  • Page 81: Restoring Computer Setup Defaults

    Setup and Diagnostic Utilities 2. Select the File, Security, Tools, or Advanced menu. 3. To exit Computer Setup: ❏ To exit without saving any of the settings you may have entered, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen.

  • Page 82: Selecting From The File Menu

    Setup and Diagnostic Utilities Selecting from the File Menu Select To Do This ■ System information View identification information about the notebook, a port replicator, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.

  • Page 83: Selecting From The Security Menu

    Setup and Diagnostic Utilities Selecting from the Security Menu Select To Do This Administrator password Enter, change, or delete a Compaq administrator password. Power-on password Enter, change, or delete a power-on password. DriveLock passwords Enable/disable DriveLock; change a DriveLock User or Master password.

  • Page 84: Selecting From The Tools Menu

    Setup and Diagnostic Utilities Selecting from the Tools Menu Select To Do This HDD Self Test Options Run a quick or comprehensive self test on any hard drive in the system. Selecting from the Advanced Menu Select To Do This Language (or press Change the Computer Setup language.
  • Page 85 Setup and Diagnostic Utilities Selecting from the Advanced Menu, continued Select To Do This ■ Device Options (continued) Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❖ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.

  • Page 86: Using Compaq Diagnostics

    Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components. Both Compaq Diagnostics scans are designed to report on Compaq components. If non-Compaq components are scanned, the results may be inconclusive. Detecting Compaq Diagnostics The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled.

  • Page 87: Installing Compaq Diagnostics

    > Compaq Diagnostics > Next button, then follow the instructions on the screen. ❏ If the Setup Compaq Software icon is not on the Desktop, select Start > Run. ◆ In Windows 2000 Professional, on the command line, type: c:\cpqapps\setup.exe preload /s...

  • Page 88: Using The Compaq Configuration Record Scan

    3. To exit the Compaq Configuration Record scan, select File > Exit. Using the Diagnostics Scan When you run the Compaq Diagnostics scan, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens.
  • Page 89 Setup and Diagnostic Utilities Obtaining Configuration Information 1. To run the Compaq Diagnostics scan and open the Compaq Diagnostics window: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel, then select Compaq Diagnostics. ❏ In Windows XP Home or Windows XP Professional, select Start >...
  • Page 90 Setup and Diagnostic Utilities ❏ Custom Test performs maximum testing on a selected device. ◆ To run all tests for your selected device, select the Check All button. ◆ To run only the tests you select, select the Uncheck All button, then select the check box for each test you want to run.
  • Page 91 Index supplementary information 2–16 AC Adapter 2–1 when to use 2–1 administrator password, See also Hibernation; Compaq. See Compaq power; Standby administrator password BIOS (Basic Input Output administrator password, System) 6–1 Windows 3–3 boot order. See MultiBoot Aircraft Adapter (optional) buffer underrun errors 1–21...
  • Page 92 1–16 scans described 7–8 software, Easy CD Creator vs. Computer Setup 7–1 1–13 when to use 7–1 software, Windows Media Compaq Support Software CD Player 1–4 6–4 troubleshooting 1–20 Compaq telephone numbers types 1–16 for ordering Compaq Sup- writing to a 1–15...
  • Page 93 Standby and preferences in 2–15 Hibernation while using Tools menu 7–6 2–4 USB legacy support 7–2 disabling drive for 3–12 vs. Compaq Diagnostics displaying contents of 1–1 7–1 downloading KBC ROM to when to use 7–1 6–7 configuration information, display switch displaying 7–11...
  • Page 94 "Playback of Content From 1–1 this Region..." 1–10 docking and undocking buffer underrun 1–21 while playing 1–10 Compaq Diagnostics error formats 1–16 tab 7–12 playing 1–8 selecting a 1–16 family, identifying notebook software, Easy CD Creator 6–2...
  • Page 95 Index default procedures 2–8 update procedure 6–7 described 2–2 keyboard, external (optional) enabling/disabling 2–2 7–2 exiting 2–8 initiating 2–8 language, changing in setting preferences 2–9 Computer Setup 3–12 2–11 locked system when to use 2–2 emergency shut down hotkeys procedures 2–10 disabling MultiPort 3–12 reinstalling software 6–10 entering audio CD...
  • Page 96 See CD; DVD Hibernation 2–2 settings 2–9 2–11 passwords SpeedStep 2–13 combining 3–3 Standby 2–2 Compaq vs. Windows 2–9 power/standby light 2–5 forgetting 3–2 power-on password See also Compaq changing 3–4 administrator password; combining with other DriveLock; power-on passwords 3–3...
  • Page 97 CPU (Central Processing Windows Media Player Unit) 3–13 1–4 1–21 notebook 3–13 software updates series, identifying notebook accessing 6–4 6–2 Compaq Support Software Setup Compaq Software icon, CD 6–4 displaying 1–8 CPQFlash file 6–5 shutting down the notebook Software Guide Index–7...
  • Page 98 6–5 model, family, type 6–2 obtaining updates for 6–4 identifying software packages 6–5 telephone numbers RomPaq 6–5 for ordering Compaq Sup- SoftPaq 6–5 port Software CD 6–4 summary of procedures Worldwide Telephone Num- 6–1 bers booklet 3–2 updating KBC ROM from turning off the notebook Internet 6–5...
  • Page 99 Index playing an audio CD 1–4 error message 1–10 using hotkey commands function 1–8 with 1–5 installing 1–8 using with Easy CD playing DVD with 1–10 Creator 1–21 procedures 1–10 Windows passwords 3–3 region settings 1–10 WinDVD Worldwide Telephone Num- accessing Help file 1–9 bers booklet 3–2 Software Guide...

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