HP ProBook 4440s User Manual
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HP ProBook 4440s User Manual

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  • Page 1 HP Notebook User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. SD Logo is a...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Welcome ................................1 Finding information ..........................2 2 Getting to know your computer ........................4 Top ............................... 4 TouchPad ..........................4 Lights ........................... 5 Buttons, speakers, and fingerprint reader (select models only) ........... 7 Keys ........................... 10 Front ..............................
  • Page 6 4 Keyboard and pointing devices ........................29 Using the keyboard ..........................29 Identifying the hot keys ...................... 29 Using keypads ........................30 Using the embedded numeric keypad ............... 30 Turning the embedded numeric keypad on and off ......30 Switching key functions on the embedded numeric keypad ..... 31 Using the integrated numeric keypad ..............
  • Page 7 Inserting or removing the battery ..................43 Charging a battery ......................44 Maximizing battery life ....................... 45 Managing low battery levels ....................45 Identifying low battery levels ................45 Resolving a low battery level ................46 Resolving a low battery level when external power is available ..46 Resolving a low battery level when a charged battery is available ...
  • Page 8 Connecting a USB device ....................62 Removing a USB device ....................62 Using optional external devices ......................63 Using optional external drives .................... 63 9 Memory modules ............................64 10 Security ................................ 67 Protecting the computer ........................67 Using passwords ..........................68 Setting passwords in the operating system ...............
  • Page 9 13 MultiBoot ..............................81 About the boot device order ....................... 81 Enabling boot devices in Computer Setup ..................82 Considering boot order changes ......................83 Choosing MultiBoot preferences ......................84 Setting a new boot order in Computer Setup ..............84 Dynamically choosing a boot device using the f9 prompt ..........
  • Page 10 Index ................................... 97...

  • Page 11: Welcome

    Welcome After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page ●...

  • Page 12: Finding Information

    Finding information The computer comes with several resources to help you perform various tasks. Resources For information about ● Setup Instructions poster Setting up the computer ● Identifying computer components ● Linux Help Computer software ● To access the Linux Help, select Computer > Help. Computer settings ●...
  • Page 13 North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your serial number label), name, and postal address.

  • Page 14: Getting To Know Your Computer

    Getting to know your computer TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen.

  • Page 15: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. Caps lock light On: Caps lock is on.
  • Page 16 Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. Caps lock light On: Caps lock is on. ● Web browser light On: The computer is on.

  • Page 17: Buttons, Speakers, And Fingerprint Reader (Select Models Only)

    Buttons, speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend.
  • Page 18 Component Description Web browser button (select models only) Opens the default Web browser. Wireless button Turns the wireless feature on or off but does not establish a wireless connection. NOTE: A wireless connection may be established if one has been previously configured. Fingerprint reader (select models only) Allows a fingerprint logon to the operating system, instead of a password logon.
  • Page 19 Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend.

  • Page 20: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Executes frequently used system functions when pressed in combination with a function key. Operating system logo key Displays the operating system menu. Function keys Execute frequently used system functions when pressed in combination with the key.
  • Page 21 Component Description Executes frequently used system functions when pressed in combination with a function key. Operating system logo key Displays the operating system menu. Function keys Execute frequently used system functions when pressed in combination with the key. Operating system applications key Displays a shortcut menu for items beneath the cursor.

  • Page 22: Front

    Front Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following digital card formats: ● Memory Stick PRO ● Memory Stick PRO Duo (needs an adapter) ●...

  • Page 23: Right

    Right NOTE: Refer to the illustration that most closely matches your computer. Component Description USB 3.0 port Connects an optional USB device. USB 2.0 port Connects an optional USB device. Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc.
  • Page 24 Component Description USB 2.0 ports (2) Connect optional USB devices. Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. Optical drive light (select models only) Lights when the optical drive is active. Optical drive eject button (select models Releases the optical drive disc tray.

  • Page 25: Left

    Left NOTE: Refer to the illustration that most closely matches your computer. Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
  • Page 26 Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power connector Connects an AC adapter. ●...

  • Page 27: Display

    Display NOTE: Refer to the illustration that most closely matches your computer. Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Internal microphones (1 or 2 depending on Record sound. model) Webcam light (select models only) On: The webcam is in use.
  • Page 28 Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Internal microphones (1 or 2 depending on Record sound. model) Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records video and captures still photographs.

  • Page 29: Bottom

    Bottom Component Description ● Battery and service door release Releases the battery from the battery bay by latches sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time.

  • Page 30: Identifying The Bottom Parts Of The Computer

    Identifying the bottom parts of the computer NOTE: Refer to the illustration that most closely matches your computer. The service door has been removed in these illustrations. Components Description Memory modules Chapter 2 Getting to know your computer...
  • Page 31 Components Description Hard drive WLAN module (select models only) Identifying the bottom parts of the computer...

  • Page 32: Networking

    Networking Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting to an existing WLAN on page 24 Setting up a new WLAN on page ●...

  • Page 33: Using An Internet Service Provider (Isp)

    Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

  • Page 34: Using A Wlan

    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password.

  • Page 35: Setting Up A New Wlan

    Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet.

  • Page 36: Roaming To Another Network

    NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort. ● Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to encrypt and decrypt data transmitted over the network.

  • Page 37: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
  • Page 38 Plug the other end of the cable into a network wall jack (2) or a router (not illustrated). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. Chapter 3 Networking...

  • Page 39: Keyboard And Pointing Devices

    Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the key and one of the function keys . To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the hot key combination. Hotkey combination Description fn+f1...

  • Page 40: Using Keypads

    Hotkey combination Description fn+f7 Mutes or restores speaker sound. fn+f8 Decreases speaker volume. fn+f9 Increases speaker volume. fn+f10 Plays the previous track of an audio CD or the previous section of a DVD or a BD. fn+f11 Plays, pauses, or resumes an audio CD, a DVD, or a BD. fn+f12 Plays the next track of an audio CD or the next section of a DVD or a BD.

  • Page 41: Switching Key Functions On The Embedded Numeric Keypad

    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: ● To use the navigational function of a keypad key while the keypad is off, press and hold the key while pressing the keypad key.

  • Page 42: Using The Touchpad

    Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

  • Page 43: Selecting

    Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs.

  • Page 44: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.

  • Page 45: Multimedia

    Multimedia Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features: ●...

  • Page 46: Adjusting The Volume

    Adjusting the volume You can adjust the volume using the following: ● Volume hot keys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

  • Page 47: Using The Webcam (Select Models Only)

    Using the Webcam (select models only) Some computers include an integrated webcam, located at the top of the display. With the preinstalled software, Cheese, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording. The webcam software enables you to experiment with the following features: ●...
  • Page 48 NOTE: If your computer has an AMD graphics card, follow the instructions in the next section. Click the Gnome Display Applet icon in the notification area at the far right of the taskbar. Select Configure Display Settings. Click Detect Monitors. Click the On radio button to the right of the display layout.

  • Page 49: Hdmi

    HDMI The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately).

  • Page 50: Power Management

    Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...

  • Page 51: Initiating And Exiting Suspend

    When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Suspend or Hibernation while reading from or writing to a disc or an external media card.

  • Page 52: Using The Power Icon

    Using the Power icon The Power icon is located in the notification area, at the far right of the taskbar. The Power icon allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ●...

  • Page 53: Displaying The Remaining Battery Charge

    Displaying the remaining battery charge ▲ Move the pointer over the Power icon in the notification area, at the far right of the taskbar. Inserting or removing the battery To insert the battery: ▲ Insert the battery (1) into the battery bay until it is seated (2). The battery release latches automatically lock the battery into place.

  • Page 54: Charging A Battery

    Slide the battery up (2), and remove the battery from the battery bay (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter.

  • Page 55: Maximizing Battery Life

    Maximizing battery life To maximize battery life: Select Computer > Control Center. In the left pane, click System, and then click Power Management in the right pane. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ●...

  • Page 56: Resolving A Low Battery Level

    Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following devices: ▲ ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation.

  • Page 57: Disposing Of A Used Battery

    NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture;...

  • Page 58: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.

  • Page 59: Drives

    Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Suspend and allow the screen to clear, or properly disconnect the external hard drive.

  • Page 60: Using The Optional Security Screw

    Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. To use the security screw: Remove the battery.

  • Page 61: Removing The Service Door

    Removing the service door Remove the service door to access the memory module slot, hard drive, regulatory label, and other components. To remove the service door: Remove the battery. (See Inserting or removing the battery on page 43). With the battery bay toward you, remove the security screw (1) (if the security screw is being used).
  • Page 62 Replace the security screw (4), if desired. For additional information about the security screw, refer to Using the optional security screw on page Replace the battery. (See Inserting or removing the battery on page 43). Turn the computer right-side up, and then reconnect AC power and external devices to the computer.

  • Page 63: Replacing Or Upgrading The Hard Drive

    Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Suspend state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 64 Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. NOTE: Refer to the illustration that most closely matches your computer. Some hard drives may be wrapped in a plastic covering.

  • Page 65: Installing A Hard Drive

    Installing a hard drive Insert the hard drive into the hard drive bay. Pull the plastic tab on the hard drive (1) towards the center of the computer to engage the hard drive with the connector. Replacing or upgrading the hard drive...
  • Page 66 Replace the four hard drive screws (2). NOTE: Refer to the illustration that most closely matches your computer. Replace the service door. (See Removing or replacing the service door on page 50.) Replace the battery. (See Inserting or removing the battery on page 43.) Chapter 7 Drives...

  • Page 67: Using Optical Drives (Select Models Only)

    Turn the computer right-side up, and then reconnect AC power and external devices to the computer. Turn on the computer. Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select Audio & Video in the left pane. A list of all the devices installed in your computer, including your optical drive, is displayed.

  • Page 68: Removing An Optical Disc

    Removing an optical disc Tray-load There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.

  • Page 69: When The Disc Tray Fails To Open

    When the disc tray fails to open Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops.

  • Page 70: External Cards And Devices

    External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. To determine which digital card formats that are supported on your computer, refer to Getting to know your computer on page...

  • Page 71: Using A Usb Device

    To remove a digital card: Open File Browser by selecting Computer > Nautilus. Click the Eject icon next to the name of the media card in the Places list on the left pane of File Browser. NOTE: You are prompted that it is safe to remove the hardware device. Press in on the card (1), and then remove it from the slot (2).

  • Page 72: Connecting A Usb Device

    Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB storage device, you may see a message in the notification area to let you know that the device is recognized by the system.

  • Page 73: Using Optional External Devices

    Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged.

  • Page 74: Memory Modules

    Memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
  • Page 75 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 76 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Replace the service door. (See Removing or replacing the service door on page 50.) Replace the battery.

  • Page 77: 10 Security

    10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks.

  • Page 78: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the Computer Setup utility that is preinstalled on the computer. ●...

  • Page 79: Managing A Bios Administrator Password

    Managing a BIOS administrator password To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

  • Page 80: Managing A Computer Setup Drivelock Password

    Managing a Computer Setup DriveLock password CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used.

  • Page 81: Using Computer Setup Automatic Drivelock

    Using Computer Setup Automatic DriveLock In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive.

  • Page 82: Using Firewall Software

    Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider: ●...

  • Page 83: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look different from the illustration in this section.

  • Page 84: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) An integrated fingerprint reader is available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.

  • Page 85: 11 Backup And Recovery

    11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 86: Backing Up Your Information

    NOTE: You can also restore the computer from the partition by restarting the computer, and then pressing the key. NOTE: If you are unable to boot (start up) your computer from the hard drive partition with the primary operating system or from the recovery partition, and you did not create a system recovery disc, you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system.

  • Page 87: Computer Setup (Bios) And Advanced System Diagnostics

    12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 88: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 89: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 90: Using Advanced System Diagnostics

    Click the appropriate operating system. Go to the BIOS section and download the BIOS software package. Follow the installation instructions as provided with the downloaded BIOS software package. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 91: 13 Multiboot

    13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.

  • Page 92: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...

  • Page 93: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first device of each type of boot device (except for optical devices).

  • Page 94: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...

  • Page 95: Setting A Multiboot Express Prompt

    Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 96: Appendix A Troubleshooting And Support

    Troubleshooting and support Troubleshooting The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up: ●...

  • Page 97: The Computer Is On But Not Responding

    The computer is on but not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ●...

  • Page 98: The Optical Disc Tray Does Not Open For Removal Of A Cd Or Dvd

    ● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. The optical disc tray does not open for removal of a CD or DVD Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

  • Page 99: The Computer Does Not Detect The Optical Drive

    The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. Remove any discs from the optical drive. Click Computer and then click System Monitor. On the Hardware tab, identify the Storage Controller in the Type column.

  • Page 100: The Process Of Burning A Disc Does Not Begin, Or It Stops Before Completion

    The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ●...

  • Page 101: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component Product name Serial number Part number/product number Warranty period Model description (select models only) Have this information available when you contact technical support.

  • Page 102: Appendix B Cleaning Your Computer

    Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ● Alcohol-free glass cleaning fluid ●...

  • Page 103: Cleaning Procedures

    Cleaning procedures Follow the procedures in this section to safely clean your computer or tablet PC. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer or tablet PC while it is turned on: Turn off the computer or tablet PC.

  • Page 104: Appendix C Specifications

    Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.

  • Page 105: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...

  • Page 106: Appendix D Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 107 Index buttons conservation, power 46 AC adapter 13 left TouchPad 4 corporate WLAN connection 24 airport security devices 49 optical drive eject 13, 14 critical battery level 45 audio features 35 power 7, 9 audio functions, checking 36 right TouchPad 4 display image, switching 29 audio-in (microphone) jack, web browser 8, 9...
  • Page 108 low battery level 45 hard drive jacks external 63 audio-in (microphone) 12 managing a BIOS administrator installing 55 audio-out (headphone) 12 password 69 removing 53 network 15, 16 managing a drivelock password hard drive light 12 RJ-45 (network) 15, 16 hard drive, identifying 19 media card HDMI port, connecting 39...
  • Page 109 optical drive 63 removing 51, 53 optical drive eject button, replacing 51, 55 vents, identifying 15, 16, 19 identifying 13, 14 security screw 50 VGA port, connecting 37 optical drive light, identifying 13, service door release latch 19 video, using 37 setup of WLAN 25 volume optical drive, identifying 13, 14...

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