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Hewlett-Packard ProBook 4340s Maintenance And Service Manual

Hp probook 4340s notebook pc hp probook 4341s notebook pc - maintenance and service guide.
Also See for ProBook 4340s:
Reference manual - 92 pages
Getting started manual - 67 pages
User manual - 110 pages
HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
Maintenance and Service Guide

   Related Manuals for Hewlett-Packard ProBook 4340s

   Summary of Contents for Hewlett-Packard ProBook 4340s

  • Page 1

    HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC Maintenance and Service Guide...

  • Page 2

    © Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are either...

  • Page 3

    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4

    Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 6 Display ..............................6 Top ............................... 7 TouchPad ..........................7 Lights ........................... 8 Buttons, speakers, and fingerprint reader (select models only) ........... 9 Keys ........................... 10 Front ..............................11 Left ..............................

  • Page 6: Table Of Contents

    Packaging and transporting guidelines ..........28 Workstation guidelines ..............28 Equipment guidelines ............... 29 Component replacement procedures ....................30 Service tag ......................... 30 Battery ..........................31 Using the optional security screw ..................32 Bottom door ........................33 SIM ............................ 34 Optical drive ........................

  • Page 7: Table Of Contents

    Security menu ....................84 Diagnostics menu ....................84 Using Advanced System Diagnostics ....................84 6 Specifications ..............................86 Computer specifications ........................86 33.8-cm (13.3-in), HD display specifications ..................87 Hard drive specifications ........................88 DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ........... 89 Blu-ray ROM DVD±RW SuperMulti DL Drive ..................

  • Page 8

    viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC Processors Intel® Core™ i7 processor, Quad Core (6-GB L3 cache) 3612QM, 2.10-GHz processor Intel Core i5 processors, Dual Core (3-MB L3 cache) 3360M, 2.80-GHz processor 3320M, 2.60-GHz processor...

  • Page 10

    Category Description Supports the following configurations: ● 8192 (4096 × 2; dual channel) ● 6144 (4096 + 2048; dual channel) ● 4096 (2048 × 2; dual channel) ● 4096 (4096 × 1) ● 2048 (2048 × 1) Hard drives Supports 7-mm, 6.35-cm (2.50-in) SATA hard drives with HP 3D DriveGuard Customer-accessible Supports the following drives: ●...

  • Page 11

    Category Description Integrated WWAN options by way of wireless module: Two WWAN antennas built into display assembly (world-wide 5 band, configured with panels) Subscriber identity module (SIM) security Supports “no WWAN” option Supports the following WWAN modules: ● Sierra MC8355 (Gobi 3000) HSPA/CDMA with GPS ●...

  • Page 12

    Category Description Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available with WWAN) FreeDOS Preinstalled with Microsoft Office: Windows 7 Professional 64 with Microsoft Office 2010 Starter (not for Japan) Windows 7 Professional 64 with Microsoft Office 2010 Starter - PPP (EDGI) Windows 7 Professional 64 with Microsoft Office 2010 Starter - MSNA (not for Japan) Windows 7 Professional 64 with Microsoft Office 2010 Personal (Japan only)

  • Page 13

    Category Description Microsoft WHQL Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module WWAN module, SIM Keyboard...

  • Page 14: External Component Identification, Display

    External component identification Display Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Internal microphone(s) (1 or 2 depending on Record sound.

  • Page 15: Touchpad

    Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 16: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Caps lock light On: Caps lock is on. ● Web browser light On: The computer is on.

  • Page 17: Buttons, Speakers, And Fingerprint Reader (select Models Only)

    Buttons, speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.

  • Page 18: Keys

    Component Description Web browser button Opens the default Web browser. Wireless button Turns the wireless feature on or off but does not establish a wireless connection. Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 19: Front

    Component Description Windows applications key Displays a shortcut menu for items beneath the cursor. num lk Turns the embedded numeric keypad on and off when pressed in combination with the key. Front Component Description ● Drive light White: The hard drive is being accessed. ●...

  • Page 20: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 21: Right

    Right Component Description USB 3.0 port Connects an optional USB device. For more information about USB devices, see the HP Notebook Reference Guide. USB 2.0 port Connects an optional USB device. For more information about USB devices, see the HP Notebook Reference Guide.

  • Page 22: Illustrated Parts Catalog, Service Tag

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 23: Computer Major Components

    Computer major components Computer major components...

  • Page 24

    Item Description Spare part number Display panel, 33.8-cm (13.3-inch) HD, anti-glare 684251-001 Keyboard (includes cable) 684252-xxx NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Top cover (includes touchpad) For use in models with a fingerprint reader 684243-001 For use in models without a fingerprint reader 684244-001...

  • Page 25

    Item Description Spare part number Intel Centrino Advanced-N 6235 670292-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001 Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 (17) Latch Kit (includes knob, spring, and left and right latches) 686319-001 Heat sink (includes replacement thermal material) (18) For use in models with discrete graphics 683860-001...

  • Page 26: Display Components, Plastics Kit

    Display components Item Description Spare part number Display bezel (includes screw covers) 683858-001 Webcam module 683508-001 Display Hinge Kit 684239-001 Display hinge covers (left and right) Display hinges (left and right) Screw covers (not illustrated) Plastics Kit Item Description Spare part number Plastics Kit 684241-001 Optical drive protective insert...

  • Page 27: Mass Storage Devices

    Mass storage devices Description Spare part number Hard drives 500-GB, 5400-rpm 683802-001 320-GB, 7200-rpm 634862-001 320-GB, 5400-rpm 645193-001 128-GB solid-state drive 684253-001 Hard Drive Hardware Kit (includes hard drive bracket and screws) 684238-001 Optical drives (include bezel, bracket, and screws) DVD±RW Double-Layer Drive 684249-001 Blu-ray ROM DVD±RW SuperMulti DL Drive...

  • Page 28: Miscellaneous Parts

    Miscellaneous parts Description Spare part number Notebook combination lock 591699-001 Cases Basic carrying case 455084-001 Professional slim, top load case 592923-001 Nylon case 612757-001 Mice Mouse, optical 390632-001 Mouse, optical, travel 434594-001 AC adapters 65-W AC adapter 693711-001 65-W AC adapter for use in India and the People's Republic of China 693710-001 90-W AC adapter 693712-001...

  • Page 29: Sequential Part Number Listing

    Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician recommended N = Non-user replaceable Spare part Description number flag 390632-001 Mouse, optical 434594-001 Mouse, optical, travel 455084-001 Basic carrying case 490371-001 Power cord for use in North America 490371-011 Power for cord use in Australia 490371-021...

  • Page 30

    Spare part Description number flag 657325-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 664663-001 Intel Celeron B840 processor, 1.9-GHz processor, 3-MB L3 cache (includes thermal material) 668969-001 Ericsson F5321 HSPA+ with GPS 669831-001 6-cell, 51 WHr, 2.55 Ah Li-ion battery 670290-001 Intel Centrino Wireless-N 2230 WLAN card 670292-001...

  • Page 31

    Spare part Description number flag 684246-001 Rubber Kit (includes bezel screw covers and base enclosure screw plugs) 684247-001 Screw Kit 684248-001 RTC battery 684249-001 DVD±RW Double-Layer Drive (includes bezel, bracket, and screws) 684250-001 Blu-ray ROM DVD±RW SuperMulti DL Drive (includes bezel, bracket, and screws) 684251-001 Display panel, 33.8-cm (13.3-inch), anti-glare 684252-001...

  • Page 32

    Spare part Description number flag 684253-001 128-GB solid-state drive 686319-001 Latch Kit (includes knob, spring, and left and right latches) 691116-001 Bottom door 692428-001 Intel Pentium processor, B980, 2.4-GHz, 2-MB L3 cache (includes thermal material) 693710-001 65-W AC adapter for use in India and the People's Republic of China 693711-001 65-W AC adapter 693712-001...

  • Page 33: Removal And Replacement Procedures, Preliminary Replacement Requirements, Tools Required, Service Considerations, Plastic Parts

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 34: Cables And Connectors, Drive Handling

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 35: Grounding Guidelines, Electrostatic Discharge Damage

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 36: Packaging And Transporting Guidelines, Workstation Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 37: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 38: Service Tag, Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 39: Battery

    Battery Description Spare part number 6-cell, 51 WHr, 2.55 Ah Li-ion battery 669831-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 40: Using The Optional Security Screw

    Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. Remove the battery: To use the security screw: Remove the battery.

  • Page 41: Bottom Door

    Bottom door Description Spare part number Bottom door 691116-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 42

    NOTE: This section applies only to computer models with WWAN capability. NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

  • Page 43: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws. Description Spare part number DVD±RW Double-Layer Drive 684249-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 684250-001 Before removing the optical drive, follow these steps: Shut down the computer.

  • Page 44

    Remove the optical drive (3) from the computer. Reverse this procedure to install an optical drive. Chapter 4 Removal and replacement procedures...

  • Page 45: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 500-GB, 5400-rpm hard drive, 7 mm 683802-001 320-GB, 7200-rpm hard drive, 7 mm 634862-001 320-GB, 5400-rpm hard drive, 7 mm 645193-001 128-GB solid-state drive 684253-001...

  • Page 46

    Pull the Mylar tab on the hard drive (2) toward the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. If it is necessary to replace the hard drive cover, lift the Mylar tab to unlock it. Remove the four Phillips PM3.0×3.0 hard drive cover screws (1) that secure the cover to the hard drive.

  • Page 47: Memory Modules

    Lift the top of the Mylar cover (2) from the drive, and then remove the cover from the hard drive (3). Reverse this procedure to reassemble and install the hard drive. Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer.

  • Page 48

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory sockets. The top socket houses the expansion memory module and the bottom socket houses the primary memory module.

  • Page 49: Wwan Module

    WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 (Gobi3000) HSPA/CDMA 634400-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50

    Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 51: Wlan/bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001...

  • Page 52

    Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 53: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard 684252-xx1 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54

    Lift the top of the keyboard at an angle (2), and then pull the keyboard up to remove it from the palm rest (3). NOTE: Only pull the keyboard up enough to release it from the computer and flip it over onto the palm rest.

  • Page 55: Top Cover

    Top cover NOTE: All top cover spare part kits include a touchpad. Description Spare part number Top cover for use in models with a fingerprint reader (includes touchpad) 684243-001 Top cover for use in models without a fingerprint reader (includes touchpad) 684244-001 Before removing the top cover, follow these steps: Shut down the computer.

  • Page 56

    Remove the following covers and screws that secure the top cover to the computer: (1) 4 rubber screw covers (2) 11 Torx T8M2.5×6.0 screws Chapter 4 Removal and replacement procedures...

  • Page 57

    Remove the following screws that secure the top cover to the computer: (1) 3 Phillips PM2.0×2.0 screws from the battery bay (2) 3 Phillips PM2.0×2.0 screws from the optical drive bay Position the computer upright with the front toward you. Component replacement procedures...

  • Page 58

    Disconnect the following cables from the system board: (1) Power button/function board cable (2) Audio board cable (3) Fingerprint reader board cable Remove the Torx T8M2.5×6.0 screw that secures the top cover to the computer. Chapter 4 Removal and replacement procedures...

  • Page 59

    Pry up on the top of the top cover (1) to disengage it from the computer, and then remove the top cover from the computer (2). Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 60: Fingerprint Reader Board

    Fingerprint reader board NOTE: All fingerprint reader assembly spare part kits include cable, bracket, and screws) Description Spare part number Fingerprint reader board (includes cable, bracket, and screws)) 683862-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 61

    Remove the reader board and cable assembly from the top cover (4). Reverse this procedure to install the fingerprint reader board. Component replacement procedures...

  • Page 62: Audio Board

    Audio board Description Spare part number Audio board (includes cable) 684245-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 63

    Rotate the audio board upward (3) and then remove it from the top cover. Reverse this procedure to install the audio board. Component replacement procedures...

  • Page 64: Function Board/power Button Board

    Function board/Power button board Description Spare part number Function board/Power button board (includes cable) 684240-001 Before removing the function board and power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 65

    Remove the power button board from the top cover (3). Reverse this procedure to install the function board/power button board. Component replacement procedures...

  • Page 66: Rtc Battery

    RTC battery Description Spare part number RTC battery 684248-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 67: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly 684242-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: Latch Assembly

    Lift the speakers from the computer (4). Reverse this procedure to install the speaker assembly. Latch assembly NOTE: The Latch Kit includes the latch, knob, and spring. Description Spare part number Latch Kit 686319-001 Before removing the latch assembly, follow these steps: Shut down the computer.

  • Page 69: System Board

    NOTE: The latch assembly includes a small spring. Note the location of the spring. Remove the latch assembly: Position the computer right-side up, with the front toward you. Detach the spring hook (1) from the tab on the base enclosure (2). Rotate the latch (3) and lift it from the computer.

  • Page 70

    Remove the battery (see Battery on page 31). Remove the following components: Bottom door (see Bottom door on page 33). Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Top cover (see Top cover on page When replacing the system board, be sure to remove the following components from the defective system board and install on the replacement system board:...

  • Page 71: Heat Sink

    Lift the right side of the system board up at an angle (2), and then lift the system board up and to the right to remove it (3). Reverse this procedure to install the system board. Heat sink NOTE: The fan and heat sink are combined into one assembly. All fan/heat sink spare part kits contain replacement thermal material.

  • Page 72

    WWAN module (see WWAN module on page Keyboard (see Keyboard on page Top cover (see Top cover on page System board (see System board on page Remove the heat sink: Position the system board upside-down with the front toward you. To remove the UMA heat sink, skip to step 6.

  • Page 73

    Lift the heat sink off the system board (3). NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3) and the heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.

  • Page 74: Processor

    Reverse this procedure to install the heat sink. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 75

    Description Spare part number B970, 2.3-GHz, with 2-MB L3 cache 676785-001 Intel Celeron processor B840, 1.9-GHz, with 2-MB L3 cache 664663-001 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 76

    Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle embossed on the processor slot when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...

  • Page 77: Display Assembly

    Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. Description Spare part number Display assembly, 33.8-cm (13.3-inch) HD, anti-glare 684251-001 Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 78

    Pull the antennas through the hole that leads to the top of the computer (2). Open the computer as far as possible. Disconnect the display cable (1) from the system board and make sure the antenna cables are all pulled through the hole (2) that routes to the bottom of the computer. Remove the three Torx T8M2.5×6.0 screws (1) that secure the display to the computer.

  • Page 79

    Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance.

  • Page 80

    If you need to remove the hinge covers from the display hinges, pull the hinges straight up and off the display to remove them. Display hinge covers are available in the Display Hinge Kit using spare part number 684239-001. To replace the display bezel, remove the two screw covers (1) and the two Phillips PM2.5×4.0 screws (2) from the bottom corners of the display bezel.

  • Page 81

    Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure. Remove the display bezel (4). The bezel is available using spare part number 683858-001. Component replacement procedures...

  • Page 82

    If it is necessary to replace the webcam module from the display enclosure, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 683508-001. If it is necessary to replace the display hinges, remove the six Phillips PM2.5×3.0 screws that secure the display hinges and panel to the display enclosure.

  • Page 83

    Disconnect the display panel cable by rotating the display enclosure (1), lifting the tape (2) that covers the connector, and disconnecting the cable from the panel (3). Remove the two Phillips PM1.6×1.5 screws (1) that secure each display hinge to the display panel.

  • Page 84

    Remove the display hinges (2). Display hinges are available in the Display Hinge Kit using spare part number 684239-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 85: Power Connector

    Power connector Description Spare part number Power connector cable (includes bracket and screws) 683859-001 Before removing the power cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 86

    Remove the power cable assembly from the computer (3). NOTE: Note the location of the cable routing channel for reassembly. Reverse this procedure to install the power connector cable. Chapter 4 Removal and replacement procedures...

  • Page 87: Starting Computer Setup, Navigating And Selecting In Computer Setup

    Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 88: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the key and the arrow keys to select File >...

  • Page 89: Updating The Bios, Downloading Softpaqs To Update The Bios, Bios Management Using System Diagnostics

    SoftPaq number. Locate the .bin file in the ROMpaq folder (for example, 68CDD.bin) and then copy it to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (for example, 68CDD.sig).

  • Page 90: Determining The Bios Version

    Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (for example, 68CDD.sig). Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive.

  • Page 91: Downloading A Bios Update, Bios Setup Menu

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 92: Main Menu, Security Menu, Diagnostics Menu, Using Advanced System Diagnostics

    Main menu Select To do this ● System information View and change the system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. Security menu Select To do this Administrator password Control access to Setup Utility.

  • Page 93

    You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

  • Page 94: Specifications, Computer Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 22.9 cm 9.0 in Width 32.6 cm 12.8 in Height (front to rear) 2.5 to 3.3 cm 1.0 to 1.3 in Weight (equipped with optical drive, 1 SODIMM, hard drive, 2.0 kg 4.5 lbs WLAN module, 6 cell battery) Input power Operating voltage...

  • Page 95: Cm (13.3-in), Hd Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 33.8-cm (13.3-in), HD display specifications Metric U.S.

  • Page 96: Hard Drive Specifications

    Hard drive specifications 320-GB* Dimensions Height 9.5 mm Width 70 mm Weight 92 g Interface type SATA Transfer rate 100 MB/sec Security ATA security Seek times (typical read, including setting) Single track 1.5 ms Average 13 ms Maximum 27 ms Logical blocks 625,142,448 Disc rotational speed...

  • Page 97: Dvd±rw And Cd-rw Supermulti Dl Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 98: Blu-ray Rom Dvd±rw Supermulti Dl Drive

    Blu-ray ROM DVD±RW SuperMulti DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 99: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 includes the User Account Control feature to improve the security of your computer.

  • Page 100: Backup And Recovery

    Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points.

  • Page 101: Creating Recovery Media With Hp Recovery Disc Creator, Creating Recovery Media

    Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media performs a system recovery if the hard drive becomes corrupted.

  • Page 102: Backing Up Your Information

    Backing up your information Recovery after a system failure is as good as your most recent backup. Immediately after software setup, you should create system repair discs (select models only) using HP Recovery Disc Creator and the installed optical drive (select models only) or an optional external optical drive to back up your system.

  • Page 103: Performing A System Recovery, Using The Windows Recovery Tools

    Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

  • Page 104: Using F11 Recovery Tools, Using A Windows 7 Operating System Dvd (purchased Separately)

    Using f11 recovery tools CAUTION: Using recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.

  • Page 105

    After the repair is completed: Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Performing a system recovery...

  • Page 106: Power Cord Set Requirements, Requirements For All Countries And Regions

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 107: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...

  • Page 108

    Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 109: Recycling, Battery, Display

    Recycling Battery When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 110

    Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

  • Page 111

    Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.

  • Page 112

    Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.

  • Page 113

    Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.

  • Page 114

    Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 115: Index

    Index power 9 display components, spare part AC adapter light 13 right TouchPad 7 numbers 18 AC adapter, spare part numbers TouchPad on/off 7 display hinge 20, 24 Web browser 10 removal 75 advanced system diagnostics 84 wireless 10 spare part number 18, 22, 76 antennas display panel disconnecting 41, 43...

  • Page 116

    function keys num lk 11 identifying 10 Windows applications 11 packing guidelines 28 Windows logo 10 plastic parts 25 Plastics Kit, spare part number graphics, product description 1 18, 22 grounding equipment and latch assembly pointing device, product methods 29 removal 60 description 3 spare part number 17, 24, 60...

  • Page 117

    webcam 2 system board wireless, product description 2 wireless 2 removal 61 WLAN antennas, identifying 6 product name 1 spare part numbers 16, 22, WLAN/Bluetooth combo card removal 43 system repair disc 92 spare part number 16, 43 recovery partition 96 system restore points 92 workstation guidelines 28 removal/replacement...

This manual also for:

Probook 4341s

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