Page 1: Hp Insight Control Environment Suites
HP Insight Control Environment Suites User Guide HP Part Number: 41 1803-401 Published: April 2009, Tenth Edition...
Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.21 1 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Page 3: Table Of Contents
Table of Contents About this document..................15 Intended audience..........................15 Related documents..........................15 1 Introduction.....................17 Overview.............................17 HP Insight Control Environment Suites .....................17 HP Systems Insight Manager......................17 HP Insight Control Environment Suites (ProLiant ML, ProLiant DL, and ProLiant BladeSystem servers and blade workstations)...........................17 HP Insight Control Environment for BladeSystem ..................18 Key benefits for HP Insight Control Environment Suites ................18 Licensing..............................19 Platform support............................19...
Page 4 System Type..........................34 Rack Name..........................34 Enclosure Name.........................35 Event Management Buttons.......................35 Viewing enclosures..........................35 Viewing an enclosure........................38 Creating a rack..........................39 Editing a rack..........................40 Saving an Onboard Administrator configuration..................41 Restoring an Onboard Administrator configuration................41 Deleting a configuration script......................41 4 Monitoring and controlling servers..............43 Configuring Insight Power Manager options.....................43 Using the iLO browser interface......................44 Using the System Status tab.......................44 Using the Remote Console tab......................45...
Page 5 Unassigned disks........................61 Reduced SCSI speed........................62 Host bus balancing........................62 Performing Online Analysis.......................62 Performing Offline Analysis.......................63 Data reporting..........................64 Generating a Static Analysis Report....................65 Generating a SQL queries list....................65 Generating a System Summary Report...................65 Generating a SQL queries list....................66 Generating a CSV File Generator Report..................66 Generating a SQL queries list....................66 Generating a Server Availability Report..................67 Generating a SQL queries list....................67...
Page 6 Viewing patch reboot status......................84 Validating installed patches.......................86 Removing patches..........................86 Redeploying the VPM Patch Agent......................88 HP Vulnerability and Patch Management Pack events................89 6 Using HP Virtual Machine Management Pack..........91 Virtual Machine Management Pack interface overview................91 Virtual machine host..........................91 Virtual machine guest..........................93 Configured and unconfigured virtual machine hosts...................94 Configured.............................95 Unconfigured..........................95...
Page 7 ProLiant system and environmental events..................112 ProLiant storage events......................112 Failed host recovery..........................114 Setting up the recovery feature......................114 Creating a CriticalVmHost collection.....................115 Setting the alternate virtual machine host....................115 Scheduling the recovery of virtual machines of failed hosts...............115 Launching SCVMM..........................117 Microsoft Virtual Server Host System page..................117 Microsoft Virtual Server Guest System page..................118 Launching VC.............................118 VMware ESX Server Host System page.....................118...
Page 8 Viewing patch installation status......................135 Viewing patch installation status by patch..................136 Viewing patch installation status by search filter.................136 Viewing patch installation status by system..................136 8 Troubleshooting..................137 General troubleshooting........................137 General installation issues.......................137 ASP.NET 1.1 installation error......................139 IIS error message appears during installation..................139 Applying and assigning HP Insight Software suite licenses from HP SIM license manager .......140 HP Insight Software licensing menus do not appear................140 Verifying environment functionality with Insight Software Advisor............140...
Page 9 Radia internal error listed in the HP SIM event log..............150 “Abuse of Service” error occurs when attempting to acquire Red Hat patches......150 Validate Installed Patches event does not complete ...............150 HP SIM integration.........................150 9 Technical support...................151 HP Software Technical Support and Update Service................151 HP Installation and Startup Service for BladeSystem Integrated Manager infrastructure.........151 HP contact information.........................152 A HP Performance Management Pack measurement parameter matrix....153...
Page 10 Network Storage Enclosure Status....................160 Network Storage Enclosure Inventory....................160 Network storage logical drives......................160 Network Share Status........................160 Network Share Inventory........................161 PCI bus..............................161 PCI Bus Status..........................161 PCI Bus Inventory...........................161 Processors............................161 Processors Status..........................161 Processors Inventory........................162 SCSI adapter............................162 SCSI Adapter Status........................162 SCSI Adapter InventoryController Configuration.................162 SCSI storage enclosure........................162 SCSI Storage Enclosure Status......................163 SCSI Storage Enclosure Inventory.....................163...
Page 11 Index.......................177 Table of Contents...
Page 13 List of Tables Related documents..........................15 1- 1 HP components licensed with HP Insight Control Environment suites............21 2- 1 Licensing HP Insight Control Environment ...................23 6- 1 Icons and tasks..........................95 7- 1 PMP overall performance summary....................134 B- 1 Hardware requirements........................170 Software requirements........................170 VPM Acquisition Utility requirements....................171 Provided scan definitions........................172 VPM scan events...........................173...
Page 15: About This Document
About this document Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Related documents In addition to this guide, the following table lists the documentation resources available for each of the components on the HP Insight Software DVDs.
Page 16 Component Document HP Performance Management Documentation is incorporated into HP Insight Control Environment Suites documentation. Pack and HP Vulnerability and Patch Management Pack HP Virtual Machine Management Pack website at http://www.hp.com/go/vmmanage HP Virtual Machine Management Pack Release Notes HP Virtual Machine Management Pack HP Virtual Machine Management Pack Support Matrix HP Virtual Machine Management Pack User Guide...
Page 17: Introduction
1 Introduction This chapter provides an overview of HP Insight Control Environment (ICE) suites provided on the Insight Software DVDs, and describes the features, benefits, and functionality delivered with these integrated software solutions. Overview To help you create the best-run server infrastructures, HP developed suites that build on HP hardware combined with HP Systems Insight Manager (HP SIM) and other complementary HP Insight Control Environment (ICE) products.
Page 18: Hp Insight Control Environment For Bladesystem
Performance Management Pack, Vulnerability and Patch Management Pack, and Virtual Machine Management Pack. Insight Control Environment licenses purchased with a c-Class enclosure include the same licenses, except HP Integrated Lights-Out 2 Advanced for BladeSystem is included instead of HP Integrated Lights-Out 2 Advanced Pack.
Page 19: Licensing
Optimize server performance and configuration to exacting requirements with real-time monitoring Reduce power consumption costs without sacrificing performance Protects your systems from vulnerabilities with proactive patch management Manages your physical and virtual servers in the same exact way, in a single display For complete information and licensing options for HP Insight Control Environment, see the HP Insight software website at http://www.hp.com/go/insight.
Page 20 HP Insight Rapid Deployment software (RDP) —Configures and deploys multiple servers quickly and predictably in an unattended fashion using scripts and system images. Includes predefined scripts to configure HP server hardware and deploy operating systems for Windows®, VMWare ESX™, and Linux platforms.
Page 21: Hp Components Licensed With Hp Insight Control Environment Suites
for Integrity. These applications include HP Virtualization Manager and HP Capacity Advisor (CapAd). HP Insight Recovery software (HP IR)—An optional extension of the HP Insight Dynamics – VSE that provides for automated disaster recovery of logical server environments. With a simple click, HP Insight Recovery transfers applications running on HP BladeSystems or in VMware™...
Page 23: Licensing Hp Insight Control Environment Suites
2 Licensing HP Insight Control Environment Suites This section describes the licensing procedures for HP Insight Control Environment software. You must have HP SIM administrative rights to add or deploy software licenses. Table 2-1 Licensing HP Insight Control Environment To license this suite Complete the items described in these sections HP Insight Control Environment Preparing for HP Insight Control Environment licensing...
Page 24: Adding And Applying Licenses To Hp Insight Control Environment For Bladesystem Uses Three License Keys
The Insight Control Environment license key contains hidden sublicenses for the following products: HP Insight Power Manager HP Performance Management Pack HP Virtual Machine Management Pack HP Vulnerability and Patch Management Procedure 2-1 To add an Insight Control Environment license key in HP SIM: Select Deploy License Manager.
Page 25: Licensing Hp Insight Rapid Deployment Software
Click Apply Licenses. Select the systems to license, and click Apply. Click Next. The Deploy Insight Control Environment for BladeSystem screen appears. Select unlicensed systems, and click the Select License. In the Licenses currently available for Insight Control Environment for BladeSystem table, select the license to apply, and click Apply License.
Page 26 Enter the license key in the spaces provided. Press Tab or click inside a box to move between boxes. The Activation key box advances as you enter data. Click Licensing to clear the boxes and reload the page. Click Install. Click OK.
Page 27: Managing Server Blades From Hp Sim
3 Managing server blades from HP SIM This chapter provides an overview of managing server blades from HP SIM using the HP BladeSystem Integrated Manager in HP Systems Insight Manager. Some tools enable their launch from HP SIM when installed to the CMS. For example, when Serviceguard Manager is installed on a Windows-based HP SIM CMS, it creates the appropriate links to enable direct launch.
Page 28: System Page
There are two specific search criteria for enclosures: Rack Enclosure Running searches using these criteria returns a list of systems contained in the selected racks or enclosures. Any criteria, except for the two listed previously, returns the racks and enclosures themselves, not the systems in those racks and enclosures.
Page 29: Navigating The System(S) Tab
NOTE: For c-Class devices (blades and switches in an enclosure) to appear in HP BladeSystem Integrated Manager tree or picture view, at least one Onboard Administrator in that enclosure must be discovered before or after the devices. The devices may be discovered in HP SIM but do not appear in HP BladeSystem Integrated Manager tree or picture view if none of the Onboard Administrators are discovered.
Page 30 The following items are listed on the Rack View page. Rack name in header. Displays the name of the rack. Updated: (Timestamp). Automatically refreshes and displays the last updated timestamp. Note: This reflects the Central Management Server time and not the client time. Type of system in parentheses (rack).
Page 31: System List Buttons
Power zone. Displays the power zone that the rack where the rack is located. An alert is displayed if the power condition has changed. For example, an alert displays if an administrator removes a power supply from an enclosure. Note: This option is available for only p-Class collections. Temperature C/F.
Page 32: Save A Collection
Print selected systems, only entire list of systems Print the system table view page if you close the browser immediately after issuing a print request Buttons are disabled if you do not have appropriate rights. However, the Print button appears for all users. Save a collection You can save a collection with a new name or to a specific location.
Page 33: Filter Criteria
From this page, you can clear, delete, and assign events, enter comments on the event, and view printable reports. Filter Criteria The Event list can be filtered using the Filter Criteria dropdown list to view individual systems, such as blades, switches or Onboard Administrator events, separately or you can view all events. To filter the Event list: From the Filter Criteria dropdown list, select a criteria: All Onboard Administrator Events...
Page 34: Selection
Rack Name Enclosure Name Selection Select the checkbox in this column to select an event. You can select more than one event. Select the checkbox in the column heading to select or deselect all displayed events. State This column displays whether the event is in the Cleared or Not Cleared state. Events start in the Not Cleared state.
Page 35: Enclosure Name
NOTE: This column displays when the system is a rack or enclosure. Enclosure Name This column displays the name of the enclosure. NOTE: This column displays when the system is a rack or enclosure. Event Management Buttons Five buttons at the bottom of the event table view page are available to users with full-configuration-rights only.
Page 36 IP Address Model Firmware Version Role Servers: System Name IP Address Model Management Processor IP Management Processor Firmware Version Insight Management Agent Version System ROM Version Operating System IPv6 Address NOTE: The IPv6 Address displays the address when IPv6 is enabled on the server and Not Available when IPv6 is disabled.
Page 37 Enclosure Ambient Temperature. Displays the following: Status. Displays the current status in icon form. C/F. Displays the current temperature in degrees Celsius and Fahrenheit. Graph. Displays a graph depicting the temperature. The following information displays for each power unit present in the enclosure: Bay Number.
Page 38: Viewing An Enclosure
Input Temperature. Displays the following: Status. Displays the status of the input temperature. C/F. Displays the current temperature in degrees Celsius and Fahrenheit. Graph. Displays a graph depicting the Trip temperature verses Fail temperature. Output Temperature. Displays the following: Status. Displays the status of the output temperature. C/F.
Page 39: Creating A Rack
Creating a rack When HP Systems Insight Manager (HP SIM) discovers devices with rack information such as iLO or OA, enclosures and racks are created. You can edit these racks using the rack view. The racks that you created in the previous release are all available under the All Racks option. You can add the enclosure to these previously created racks or create new racks and add enclosures to them.
Page 40: Editing A Rack
Data Center ID. Enter an ID for the data center. This ID can be alphanumeric and can include hyphens and underscores (- and _) only. Data Center Location. Enter the location of the data center. It can be the geographic location or the actual physical location of the data center.
Page 41: Saving An Onboard Administrator Configuration
Select one or more of the relevant enclosures and click the >> symbol to add them to the rack. You can click << to remove enclosures from the rack. Note: indicates enclosures which are daisy chained. Click Save. The enclosure is added to the rack and the picture of the new rack with the added enclosure appears.
Page 43: Monitoring And Controlling Servers
4 Monitoring and controlling servers This chapter provides an overview for using Insight Control Environment software to manage server power consumption through Insight Power Manager, and ensure and monitor server health and performance through HP Performance Management Pack (PMP). Configuring Insight Power Manager options IMPORTANT: When Insight Power Manager is installed it is disabled.
Page 44: Using The Ilo Browser Interface
The Default Integrated Lights Out Settings section enables you to configure a Secure Socket Layer (SSL) port number and provide login credentials for up to five managed systems. The following options are available. The settings are global and affect all users: Default SSL Port—Enter the SSL port number to be used by IPM to communicate with iLO 2.
Page 45: Using The Remote Console Tab
NIC—The NIC tab displays the MAC addresses of the integrated NICs. This tab does not display add-in network adapters. iLO 2 Log—The iLO 2 Log tab displays the iLO 2 Event Log, which is a record of significant events detected by iLO 2. Logged events included major server events, such as a server power outage or a server reset, and iLO 2 events such as unauthorized login attempts.
Page 46: Using The Virtual Devices Tab
Optimizing mouse performance for Remote Console or Integrated Remote Console—Enables you to set the mouse acceleration, which must be set correctly for the remote console to behave properly in certain Windows configurations. High-performance mouse settings—Enables the High Performance Mouse feature when using the Remote Console.
Page 47: Online And Offline Analysis
Online and Offline Analysis The PMP Online and Offline Analysis tools provide an intuitive interface to detail the performance status and inventory of monitored servers and processor memory, local and external storage, network storage, network connections, host bus, and virtual machine host components for each server. The tools provided for Online and Offline Analysis are similar in overall functionality.
Page 48: Results Frame
Results frame The Results frame displays the status, inventory, and graphical representation for the selected server and its components. Use the tabs in the Results frame to switch between these views. A list of the values corresponding to each server and its components is provided in the PMP measurement categories section of this guide.
Page 49: Offline Analysis
comma-separated value (CSV) files for import into desktop analysis or reporting tools. A Static Analysis Report is an analysis of the hardware configuration for the server as a whole, identifying potential problem areas. The Server availability report in the HTML format consolidates information on availability of servers at any point in time.
Page 50: Manual Log Purge
During the session, data is shown in the Manual refresh mode, which enables you to advance the samples manually. To enable manual mode, click any navigation button. Manual mode navigation buttons include: To the first sample To the previous bottleneck To the previous sample To the next sample Forward to the next bottleneck...
Page 51: Using Pmp
Using PMP These sections provide an overview of PMP functionality. A usage scenario demonstrates setup, administration, and monitoring of servers. Opening the HP SIM console The HP SIM console, which appears in a Microsoft Internet Explorer browser window, shows performance status in the PF column.
Page 52: Selecting The Server
Selecting the server To display the PMP Online Analysis window for pmpserver, click the Major icon. The screen displays the server tree in the left navigation pane and the Status tab in the right pane. The counters that appear in the following figure are selected items from the various components. The Analysis Explanation indicates that at least one component has a critical performance issue.
Page 53: Displaying The Memory Graph
The Analysis Explanation details an above-average page-read rate (reading from the disk), and the available physical memory is less than 15 MB. The analysis recommends more physical memory to handle the load. Many recommendations suggest adding hardware. In this example, the situation might have occurred because a new batch job was assigned to run on the server at night.
Page 54: Displaying The Controller
Displaying the controller To display the tree structure for the Smart Array 5i controller, click the + icon next to SA 5i in the configuration tree. The arrays defined for that controller and the SCSI bus entries (ports) appear. Displaying the port To open the tree structure for the storage system: Click the + icon next to Port 1 Internal Drive Cage in the configuration tree.
Page 55: Displaying The Drive
Displaying the drive Click the ID 0: 146G 15K U320 (Array A) drive. The graph displays the performance statistics for that drive over the last 4.16 minutes. The graph in the previous figure trends upward to the right and levels high. These characteristics indicate that the system is not returning to normal and might require immediate action.
Page 56: Debugging A Network Storage Bottleneck Condition
Hardware or configuration details for the currently selected device appear. Debugging a network storage bottleneck condition The following sections detail the appropriate responses when a bottleneck condition exists on network storage. In this scenario, the server name is pmp-client2k, sharing network storage MSA1500cs. An amber (Major) icon in the PF column indicates a bottleneck condition exists on the server pmp-client2k.
Page 57: Displaying The Storage Status
Displaying the storage status Trace the performance issue by using the information that appears next to the amber (Major) icon. In the Server Configuration frame, to access the storage information and display the storage status page in the Results frame, select Storage. Related and important storage counters appear in the Analysis Data table. The Analysis Explanation indicates that at least one storage controller or network storage enclosure is reporting a performance issue.
Page 58: Selecting The Server (Virtual Machine Host)
IMPORTANT: The virtual machine host must be licensed for Virtual Machine Management Pack and the virtual machine host must be registered on the CMS before licensing and monitoring by PMP. Selecting the server (virtual machine host) To display the PMP Online Analysis window, click on the PF column against that node. The screen displays the server node tree in the left configuration navigation pane and the Status tab in the right pane.
Page 59: Displaying The Virtual Machine Guests Page
Displaying the virtual machine guests page From the navigation tree, to access the virtual machine guests that will list the guest that are monitored by PMP. In this example, the Analysis Explanation indicates that this virtual machine host is experiencing a performance issue.
Page 60: Addressing Performance Issues With No Hardware Upgrade Recommendation
In this example, the Analysis Explanation indicates that processor utilization is extremely high (over 90%) and probably causing performance degradation. Addressing performance issues with no hardware upgrade recommendation The following scenario provides an example of a recommendation that does not suggest additional hardware. In the following figure, a major status icon appears for the processors.
Page 61: Half Duplex Port
From the Systems Insight Manager console toolbar, click Reports Performance Management Pack Reports Static Analysis Report. Select the pmpserver checkbox. To display the Static Analysis Report for pmpserver, click Generate Report. These results can be printed from the browser. Half duplex port Review the report shown in the following figure.
Page 62: Reduced Scsi Speed
Reduced SCSI speed The next message in the report that might indicate a problem is At least one drive is running at a reduced SCSI speed on SCSI Port 1. In this example, the HP ProLiant DL380 server was configured correctly with a new Smart Array controller and Ultra320 drives, but the drives are not running at Ultra320 speed.
Page 63: Performing Offline Analysis
From the Systems Insight Manager console toolbar, click Diagnose Performance Management Pack Online Analysis. Select the checkbox next to the server or servers for which to view performance data. The checkbox at the top of the column can be used to select all of the servers listed on the page. Click Apply Selections Run Now.
Page 64: Data Reporting
back to the previous bottleneck forward to the next bottleneck For example, if a status change happens at 6:00 a.m. from green to amber, yellow to amber, or green to yellow, click the Next or Previous bottleneck navigation button and the Offline Analysis page for 6:00 a.m.
Page 65: Generating A Static Analysis Report
Generating a Static Analysis Report When a separate browser window appears listing the selected servers, select the server for which you want to generate a report. Enter the appropriate dates in the Report on Data From and Report on Data To boxes to get the period for which you want to generate the report.
Page 66: Generating A Sql Queries List
Generating a SQL queries list From the System Summary Report screen, select the server for which you want to generate a list. Enter the appropriate dates in the Report on Data From and Report on Data To boxes to get the period for which you want to generate the list.
Page 67: Generating A Server Availability Report
Generating a Server Availability Report When a separate browser window appears listing the selected servers, select the server for which you want to generate a report. Enter the appropriate dates in the Report on Data From and Report on Data To boxes to specify the period from which to generate the report.
Page 68: Monitoring Administration
IMPORTANT: If you license a server for PMP and then convert that server to a virtual machine host, you are not required to license the virtual machine host again for PMP. However, this virtual machine host must be licensed for Virtual Machine Management Pack. The virtual machine host can be monitored only when licensed by Virtual Machine Management Pack.
Page 69: Enabling Virtual Machine Host And Virtual Machine Guests Logging
The server list that appears on the Monitoring Administration page can be filtered to display all devices, all monitoring devices, all devices available for monitoring, all alerting devices, all devices available for alerting, all logging devices, or all devices available for logging. Select the appropriate filter from the View list box. Use the page links that appear when there are multiple pages to navigate between pages.
Page 70: Monitoring Parameters
To enable logging for virtual machine guests: From the HP SIM console toolbar, select Options Performance Management Pack Options Configuration. The Monitoring Administration page appears in a new window. Select the Server tab. Servers or virtual machine hosts and virtual machine guests available for monitoring appear in the list.
Page 71: Number Of Samples
Row number 1: Monitoring is started, Alert and Log enabled. The results are Started, Tick and Tick in the table. Row number 2: Monitoring, Alert and Log disabled. The results are Blank, Tick and Tick in the table reflecting the previous state of Alert and Log when the monitoring is stopped. Row number 6: Monitoring is started, Alert enabled and Log disabled.
Page 72: Modifying Management Agents From Internet Explorer
Modifying Management Agents from Internet Explorer Browse to the server where you have installed the Management Agents (for example, http://servername:2301/, where servername is the name of your server and 2301 is the active port). Log in as an administrator. Click the Settings tab. Click SNMP Configuration Management Agents.
Page 73 To set thresholds from the Monitoring Administration page: From the Monitoring Administration page, click the To Set Performance Threshold values click here link. Select the servers for which to set thresholds. Thresholds cannot be set for the network storage and virtual machine guests.
Page 74: Threshold Values
Threshold values Threshold settings for the various subsystems enable PMP analysis adjustment to account for highly variable or stable system performance. A higher value used results in smaller average changes in performance. A higher value used also generates fewer performance bottleneck indications for a server whose performance changes dramatically.
Page 75: Deploying And Securing Servers
5 Deploying and securing servers This chapter provides an overview for using the HP Insight Rapid Deployment software to deploy servers and the HP Vulnerability and Patch Management Pack (VPM) to perform vulnerability scanning and deploy patches and fixes. Configuring BladeSystem servers and image installs using the HP Insight Rapid Deployment software NOTE: Because of compatibility issues, you must run HP Insight Rapid Deployment software and Ignite-UX...
Page 76: Configuring Hp Bladesystem Enclosures
In the Deployment Server Console, copy, rename, and edit the job. Modify the Create Disk Image or Distribute Disk Image task. In the Additional Parameters box, add the -dx switch, where x is an integer that represents the appropriate disk number. When deploying Linux with LVM, x must be a comma-separated list of integers representing all of the disk numbers that the LVM volume will span.
Page 77: Connecting Server Blades
Details Pane—The right-hand side of the console displays information about the selected computer or job. For a computer, basic properties and job history appear. For a job, tasks and computer history appear. The Job Schedule Information dialog box displays the status of each task in the schedule. To view this dialog box, double-click an item in the job history or computer history.
Page 78: Deploying The First Server Blade
Deploying the first server blade In the Jobs pane, in the Server Deployment folder, select a Windows scripted installation job. Drag the job to the server blade in the Computers pane. Select Run this job immediately, and click OK. To view the progress of the job, double-click the computer in the job’s computer history. Reconfiguring the server blade By default the Windows scripted installation job configures the computer name as the console display name and configures the network as DHCP.
Page 79: Provided Scan Definitions
For more information about VPM requirements, installation instructions, and VPM troubleshooting, see Vulnerability and Patch Management infrastructure requirements and additional VPM functionality. Provided scan definitions HP Vulnerability and Patch Management Pack provides a large variety of scan definitions. You can use these definitions to search for vulnerabilities or modified scans to suit the specific needs of your environment.
Page 80: Viewing, Modifying, Or Canceling A Scheduled Task
Click Next. Enter a name for the vulnerability scan, and select a scan definition from the list. To deploy patches immediately, click Run Now. To schedule the patch deployment, click Schedule and complete the following instructions: Enter a name for the deployment task or accept the default name, and select Once. Designate a time and date to run the patch deployment task, and click Done.
Page 81: Customizing Vulnerability Scan Definitions
Results for all scans performed on the selected system appear. Select the scan results to view, and click View. Customizing vulnerability scan definitions You can create custom scans from the default system scans. Custom scans are updated automatically with the corresponding vulnerability updates when the default system scans are updated. To customize the provided vulnerability scans or previously created custom vulnerability scans: Select Diagnose Vulnerability and Patch Management Customize Scan.
Page 82 Some vulnerability issues found cannot be automatically fixed or patched. Scan results often provide a suggested fix that you must deploy manually. If after a performing a vulnerability scan, the scan determines that a security vulnerability or configuration error exists, complete the steps in the following sections to deploy patches, configuration fixes, or both to update the system.
Page 83: Deploying Patches Without A Vulnerability Scan
Designate when the patched systems are rebooted. You can perform reboots immediately after the patches or fixes are installed or postpone the reboot. You can also give the local user the option to accept or reject the reboot. If the local user rejects the reboot, there is not another automatic reminder. To deploy patches immediately, click Run Now.
Page 84: Viewing The Patch Repository
If any selected systems are unlicensed or licensed with a time-limited license, you can apply permanent licenses at this time. If licenses are available, select any unlicensed system in the list to license, and click Apply License. Server and client licenses are automatically applied to the appropriate systems, if available.
Page 85 Select Deploy Vulnerability and Patch Management View Patch Reboot Status. Select the target systems for which to view the reboot status either by selecting a group from the list list or by selecting individual systems, and click Apply. Verify that the correct target systems appear in the lists, and click Next. If you need to reselect the target systems, click Add Targets or Remove Targets, verify the target systems, and then click Next.
Page 86: Validating Installed Patches
Select the systems to reboot, and select if the local user of all the listed systems will be given the option to accept or reject the reboot. If the local user rejects the reboot, there is not another automatic reminder. The Reboot Status column does not indicate a reboot is required for the systems until after the patch deployment task is complete.
Page 87 To remove patches previously applied to systems: Select Deploy Vulnerability and Patch Management Remove Patch. Select the patches to remove, and click Next. Some patches might require a manual reboot of the target system to completely remove the patch. Select the systems you want to remove the designated patches. Vulnerability scanning and deploying patches and fixes...
Page 88: Redeploying The Vpm Patch Agent
Select the systems you want to apply the patches or fixes, and click Next. To remove patches immediately, click Run Now. To schedule the patch removal, click Schedule and complete the following instructions: Enter an appropriate name for the deployment task or accept the default name, and select Once. Designate a time and date to run the patch deployment task, and click Done.
Page 89: Hp Vulnerability And Patch Management Pack Events
Click Next. If the server type is identified as Unknown or Unmanaged with no identified operating system in the HP SIM console, select the appropriate operating system, and click Next. To deploy the agent immediately, select Run now, and click Done. To schedule the agent deployment, select Once, designate the appropriate date and time, and click Done.
Page 91: Using Hp Virtual Machine Management Pack
6 Using HP Virtual Machine Management Pack This chapter provides an overview of server virtualization and consolidation using the Virtual Machine Management Pack component of Insight Control Environment. This component might be installed as part of an Insight Control Environment suite installation, but the component is licensed separately. Virtual Machine Management Pack interface overview Virtual Machine Management Pack provides central management and control for virtual machines with Microsoft Virtual Server 2005, Hyper-V, VMware Server, VMware ESX Server, HP integrated Citrix XenServer,...
Page 92 System status—The health and virtual machine status Identification—The address, preferred system name, and network name Product description System type—The type of system on which the software is running System subtype—A virtual machine host or guest Hardware description—Details of the physical system on which the software is running OS name—The operating system used OS for tool filtering—The type of operating system being used for filtering OS description—The level of operating system being used...
Page 93: Virtual Machine Guest
NOTE: For HP integrated Citrix XenServer a forward slash (/) is added at the beginning of the storage repository name in the Disk partition column. For Xen hypervisors, No data available appears in the Disk Partitions section. VirtualCenter information—Details about VirtualCenter, such as IP address of the host system and virtual machines associated with VirtualCenter Associations—A list of associations as created by HP SIM Virtual machine guest...
Page 94: Configured And Unconfigured Virtual Machine Hosts
Virtual machine configuration details Virtual machine host—The system name of the virtual machine host Virtualization—The virtualization technology installed on the virtual machine host Alternate host—The failover host set by the user Configuration file—The name and location of the configuration file Configuration folder—The name and location of the configuration folder Memory—The amount of memory on the virtual machine host Virtual NIC—The type of network card and MAC address...
Page 95: Configured
Configured Configured virtual machines meet at least one of the following criteria: Proper providers have been installed and the credentials are saved in HP SIM. HP SIM can discover and identify the guest operating system running inside the virtual machine host and with the virtual machine serial number.
Page 96: Starting Or Resuming A Virtual Machine Guest (Windows Or Linux)
The following tasks can be initiated from the HP SIM toolbar: Starting or resuming a virtual machine guest (Windows or Linux) Shutting down or stopping a virtual machine guest (Windows or Linux) Suspending a virtual machine guest Resetting or restarting a virtual machine guest Copying a virtual machine guest (Windows or Linux) Moving a virtual machine guest (Windows or Linux) Creating a virtual machine guest template...
Page 97: Shutting Down Or Stopping A Virtual Machine Guest (Windows Or Linux)
Click the Start/Resume icon ( ). Verify the target system, and then click OK when prompted. If the virtual machine guest is stopped or paused, then you can start or resume the guest by clicking the Start/Resume icon. If the virtual machine guest is suspended to disk (only possible with Microsoft Virtual Server 2005), then to restore the virtual machine guest to the previous state and power on the virtual machine guest, select Resume Virtual Machine Guest.
Page 98: Resetting Or Restarting A Virtual Machine Guest
On the HP SIM All Systems page, select the virtual machine guest to be suspended or paused. From the HP SIM toolbar, select Tools Virtual Machine Suspend Virtual Machine. Verify the target system, and then click Next. Virtual machine source information appears. Verify the details, and then click Schedule or Run Now.
Page 99: Suse Linux Scenario
Before you can copy a virtual machine guest, you must stop or pause it. On the HP SIM All Systems page, select the virtual machine guest to be copied. From the HP SIM toolbar menu, select Deploy Virtual Machine Copy Virtual Machine. Verify the target system, and then click Next.
Page 100 are listed. For para-virtualized guests, only destination hosts running the same kernel are listed. Note that hardware virtualization must be enabled in the BIOS for some virtual machine hosts. Only virtual machine guests created using simple file storage can be moved. You can move the virtual machines hosted on VMware ESX Server, VMware Server, HP integrated Citrix XenServer, Microsoft Virtual Server hosts, and Hyper-V using the following options: Move—The virtual disk is copied to the host.
Page 101: Creating A Virtual Machine Guest Template
To perform a Live Move, you must configure VMware VirtualCenter settings. For more information, see the "Configuring VMware VirtualCenter" topic in the Deploying the VMM Agent section of the Virtual Machine Management Pack 3.6 Installation Guide for Windows . Specify a name for the target virtual machine guest or accept the default selection, and then specify the target path for the virtual machine guest and the disk.
Page 102: Deploying A Virtual Machine Guest Template
Deploying a virtual machine guest template NOTE: When you schedule a job for an operation in Virtual Machine Management Pack, selecting Periodic Scheduling for the Deploy Virtual Machine Template operation might result in unexpected behavior. NOTE: For Xen on RHEL or SLES, you cannot perform the deploying virtual machine guest template operation. Virtual Machine Management Pack enables you to deploy a previously created virtual machine template to create a virtual machine guest.
Page 103: Restoring A Virtual Machine Guest Backup
For a VMware Server or Microsoft Virtual Server 2005 virtual machine, if the virtual machine is powered up, then the guest is suspended for the duration of the backup and resumed after the backup completes. By default, the backup data is compressed. For a VMware ESX server virtual machine that is powered up, choose one of the following: Perform the backup while the virtual machine is running.
Page 104: Restoring The Most Recent Virtual Machine Guest Backup
If the virtual machine guest being restored exists on the selected host, then one of the following must occur: If a virtual machine guest with the same BIOS ID exists on the virtual machine host and is located in the folder to where the backup is to be restored, then you must stop the existing virtual machine host. Existing files are overwritten.
Page 105: Removing An Alternate Virtual Machine Host On A Vmware Esx Server Or Hp Integrated Citrix Xenserver
On the HP SIM All Systems page, select the VMware ESX Server virtual machine. From the HP SIM toolbar, select Configure Virtual Machine Management Set Alternate Virtual Machine Host. Verify the source virtual machine, and then click Next. Select the recovery hosts from the list of authorized licensed hosts, and then click Run Now. Removing an alternate virtual machine host on a VMware ESX Server or HP integrated Citrix XenServer On the HP SIM All Systems page, select the VMware ESX Server virtual machine.
Page 106: Registering Virtual Machine Hosts
Determine whether existing values and intervals must be added, updated, or removed by selecting Add/Update or Remove. Enter the appropriate values and intervals in the Processor Threshold, Memory Threshold, Network Throughput Threshold, and Storage Throughput Threshold sections. Valid values include the following: Value (Percent)—Enter the value as a percentage.
Page 107: Launching Remote Access
./vmcli.sh -registerAgent <URI Agent> Launching remote access Virtual Machine Management Pack provides direct access to the virtualization technology interface. The following sections provide detailed information on the type of virtualization technology installed, depending on the virtual machine host and the operating system installed on the virtual machine guest. Launching Remote Console Microsoft Virtual Server 2005 Remote Console is supported only with Microsoft Internet Explorer browsers.
Page 108: For Vmware Esx Server 2.5.X
For VMware ESX Server 2.5. x From the HP SIM All Systems page, click the virtual machine host name or the virtual machine guest name to access the respective host page or guest system page. Click Launch Remote Console. In the Download VMware Remote Console field, from the ESX 2.5. x VMware Management Interface at http://esx-server/vmware/en, click Windows.exe.
Page 109: Configuring Wmi Mapper Proxy Server Settings For Hyper-V
Configuring WMI Mapper proxy server settings for Hyper-V Virtual Machine Management Pack uses WMI Mapper proxy bundled with HP SIM to manage the Hyper-V virtualization layer. If the WMI Mapper proxy is installed on the server where HP SIM 5.3 is installed, no additional configuration is required in Virtual Machine Management Pack.
Page 110: Prerequisites
In the New Collection section, select the type of collection. Valid collection types include: Choose members individually Choose members by attributes Choose members from the existing system and event collections For a System collection, select Choose members individually, and then select the servers from the available list and save the collection.
Page 111: Handling Automatic Prefailure Events Using The Set Alternate Host Feature
Add the VMware Server ESX 3.0. x , VMware Server ESX 3. x , or VMware Server ESXi 3.5 hosts to the cluster. Select Deploy Virtual Machine Handle VM Host Prefailure Events. Select Prefailure ESX Collection (system collection which was saved earlier), and then click Apply. Click Add Event Filter, select Prefailure Events collection, click Apply, and then click Next.
Page 112: Handling Automatic Prefailure Events Using Citrix Xenserver Resource Pool With Ha Disabled
Handling automatic prefailure events using Citrix XenServer resource pool with HA disabled Launch XenCenter. Create a resource pool. Add HP integrated Citrix XenServer 4. x or 5.0 hosts to the resource pool Virtual Machine Management Pack invokes the evacuate interface for Citrix XenServer which disables the host, and live migrates all running virtual machines to other suitable hosts on a pool.
Page 113 External Array Accelerator Board Battery Failed (16019) Physical Drive Threshold Passed (3004) Physical Drive Threshold Passed (301 1) Physical Drive Threshold Passed (3019) Physical Drive Threshold Passed (3030) Physical Drive Threshold Passed (3037) Physical Drive Threshold Passed (4) Power Supply Degraded (8007) Power Supply Degraded (8014) Power Supply Degraded (8015) Storage System Temp Degraded (8003)
Page 114: Failed Host Recovery
SCSI Physical Drive Status Change (5020) Spare Drive Status Change (2) Spare Drive Status Change (3002) Spare Drive Status Change (3009) Spare Drive Status Change (3017) Spare Drive Status Change (3035) Spare Drive Status Change (3047) Storage System Fan Status Change (8022) Storage System Temperature Status Change (8023) Temperature Sensor Status Change (8019) Temperature Status Change (8027)
Page 115: Creating A Criticalvmhost Collection
Creating a CriticalVmHost collection To create a new collection, from the left pane of the HP SIM screen, click Customize, and then click New. The New Collection screen appears. Select Choose members by attributes. Select the collection criteria as shown in the screen, and then save the collection as CriticalVmHost. Setting the alternate virtual machine host After virtual machines are successfully migrated to an alternate host after failed host recovery is performed, the virtual machines might not be restored to the same state as they were before the migration.
Page 116 Select Select “CriticalVmHost” itself as the target. Click Apply. Verify the failed VMware ESX Server host, and then click Next. Confirm your choices, and then click Schedule. 1 16 Using HP Virtual Machine Management Pack...
Page 117: Launching Scvmm
You are prompted to schedule the task. Select When new systems or events meet the list criteria. The feature runs after the hardware status of a virtual machine host becomes critical. Click Done. Launching SCVMM You can access the System Center Virtual Machine Manager (SCVMM) client server from the Virtual Machine Host or System page within Virtual Machine Management Pack instead of launching SCVMM separately.
Page 118: Microsoft Virtual Server Guest System Page
Microsoft Virtual Server Guest System page When using a Microsoft Virtual Server, from the Guest System page, click Launch SCVMM. Launching VC You can access the VirtualCenter (VC) client from the Virtual Machine Host or System Page within Virtual Machine Management Pack instead of launching VC separately. VMware ESX Server Host System page When using a VMware ESX Server, from the Host System page, click Launch VC.
Page 119: Virtualcenter Information
VirtualCenter information This feature is supported only on VirtualCenter 2. x and on VMware ESX 2. x and 3. x hosts and virtual machines. To view information, VirtualCenter must be running and VirtualCenter URL credentials must be available in Virtual Machine Management Pack. For the ESX hosts managed by Virtual Machine Management Pack, if VirtualCenter credentials are saved and configured in Virtual Machine Management Pack, the VirtualCenter hierarchy appears for the host as it is in VirtualCenter.
Page 120: Configuring Virtual Machine Management Pack On A Microsoft Cluster Server
Configuring Virtual Machine Management Pack on a Microsoft Cluster Server Virtual Machine Management Pack supports high availability on a Microsoft Cluster Server. HP SIM and Virtual Machine Management Pack must be installed on the cluster nodes. For more information, see the white paper at http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/deploying_MSCSclusters.pdf.
Page 121: Multisystem Aware Tools Available
For additional information on configuring HA for virtual machines, see the Microsoft Hyper-V documentation. Multisystem aware tools available Within HP SIM, you can run tools on multiple systems at once or multisystem aware tools. The following Virtual Machine Management Pack tools can be multisystem aware: Starting virtual machine hosts Stopping virtual machine hosts Restarting virtual machine hosts...
Page 122: Virtual Machine Performance
Reserved capacity (All running virtual machines)—The sum of the Reserved System Capacity values for all virtual machines currently powered up (Microsoft Virtual Server 2005 and Hyper-V). CPU min (All running virtual machines)—The sum of the CPU Min values for all virtual machines currently powered up divided by the resources available on the host (VMware ESX Server only).
Page 123: Displaying Virtual Machine Guest Performance
Measured value—The average utilization over the most recent measured interval State—The current state of this threshold. The state can be: Unknown, indicating that the number of utilization samples available is less than the threshold interval. Normal, indicating that sufficient utilization samples are available, and the measured value is less than or equal to the threshold value.
Page 124: Performance Color Codes
NOTE: Resource allocation is not available for HP integrated Citrix XenServer, or Xen on RHEL or SLES. VMware ESX Server virtual machines CPU min—The cpu.min value reported by ESX CPU max—The cpu.max value reported by ESX CPU shares—The cpu.shares value reported by ESX Microsoft Virtual Server 2005 and Hyper-V virtual machines Reserved capacity—The reserved system capacity value reported by the virtual server relative to 1 CPU...
Page 125: Reporting
7 Reporting This chapter describes the generating and printing of reports in HP SIM, and viewing patch installation status. Reporting in HP SIM The HP SIM System Information Reporting feature enables you to generate system information reports. In addition to generating reports, you can create customized report configurations and edit, copy, and delete report configurations.
Page 126: Software Inventory Details
CSV File Generator—Displays the logged data from the PMP repository for all server components in a .csv file for import into desktop analysis or report tools. To access this report, select Reports Performance Management Pack Reports CSV File Generator. Server Availability Report—Displays what percentage of time each server was in a bottleneck state during the selected interval, Accessible Duration of Server in hours, Inaccessible Duration of Server in hours, and the Average of the Inaccessible Duration of Server for the selected servers.
Page 127: Pmp Measurement Categories
PMP measurement categories The following tables list the measurement categories for servers and subsystem components. Servers The following table list the measurement categories for servers. Sample time Page faults per second Server performance Page reads per second Processor performance Available Megabytes Average processor busy NIC performance Processor busy...
Page 128: Servers With Vmware Esx (Vm Host)
Context switches per second Storage transfers per second Memory performance Storage Megabytes per second Hard page faults per second PCI performance Pages input per second Host bus Megabytes per second Average Physical Processor Busy Average Virtual Processor busy Available MB Network Megabytes per second Storage Megabytes per second Servers with VMware ESX (VM Host)
Page 129: Smart Array Logical Drives
Performance — Smart Array logical drives The following table lists the measurement categories for Smart Array logical drives. Controller ID Writes per second Drive array Read Megabytes per second Logical drive Write Megabytes per second Windows physical disk Milliseconds per read Drive ID Milliseconds per write Sample time...
Page 130: Scsi Adapters
Controller Megabytes per second Current role Milliseconds per transfer Enclosure queue Enclosure — SCSI adapters The following table lists the measurement categories for SCSI adapters. PCI slot Sample time Model Transfers per second Adapter Megabytes per second SCSI buses attached to SCSI adapters The following table lists the measurement categories for SCSI buses attached to SCSI adapters.
Page 131: Host Buses
Host buses The following table lists the measurement categories for host buses. Device Performance Name Megabytes per second Sample time Bus utilization percent Sample PMP system summary report System Summary reports are created in a browser window in a printable format. The report has two sections. The first section consists of a table showing what percentage of time each server subsystem was in a bottleneck state during the selected interval.
Page 132: System Summary Report For A Vmware Esx Host
Network Connections NC3131 Dual Port 10/100 Fast Ethernet Base Adapter (PCI Slot #: 3) (Port Id #: 1) Compaq NC3131 Fast Ethernet NIC Storage Smart Array 4250ES (PCI Slot #: 10) Array A Logical Drive 1 (Windows Physical Disk: 0) Internal Drive Cage Bus: 1,ID: 0 9.1-GB Pluggable Wide Ultra2 SCSI 10,000-rpm Hard Drive (1") (Part of Array: A)
Page 133: System Summary Report For A Vm Guest
Total Memory: 4096 MB Network Connections NC3131 Dual Port 10/100 Fast Ethernet Base Adapter (PCI Slot #: 3) (Port Id #: 1) Compaq NC3131 Fast Ethernet NIC Storage Smart Array 4250ES (PCI Slot #: 10) Array A Logical Drive 1 (Windows Physical Disk: 0) Internal Drive Cage Bus: 1,ID: 0 9.1-GB Pluggable Wide Ultra2 SCSI 10,000-rpm Hard Drive (1") (Part of Array: A)
Page 134: Overall Pmp Performance
Overall PMP performance The overall performance status for a system can be determined by referencing the following values shown in the first half of the summary report: %Normal—Percentage of overall performance that is satisfactory with no impending or existing bottleneck condition %Minor—Percentage of overall performance that might be approaching a bottleneck condition %Major—Percentage of overall performance that is in a bottleneck condition...
Page 135: Sample Pmp Static Analysis Report
Sample PMP Static Analysis report A Static Analysis report is an analysis of the hardware configuration for the server as a whole, identifying potential problem areas. A complete list of the configuration information analyzed to report the status of server subsystems is provided in the PMP measurement categories section of this guide.
Page 136: Viewing Patch Installation Status By Patch
Viewing patch installation status by patch Select Diagnose Vulnerability and Patch Management View Patch Installation Status View by Patch. To filter the list of displayed patches, select the appropriate patch source from the list. To view information about a specific patch, click the patch identification number in the Advisory column. Viewing patch installation status by search filter Select Diagnose Vulnerability and Patch Management View Patch Installation Status View by Search Filter.
Page 137: Troubleshooting
8 Troubleshooting This chapter identifies and provides solutions for commonly encountered issues, as well as answers to frequently asked questions. General troubleshooting General installation issues ASP.NET 1.1 installation error IIS error message appears during installation Applying and assigning licenses HP Insight Control Environment licensing menus do not appear Verifying environment functionality with Insight Software Advisor HP Insight software installation does not accept username, but password already accepted by HP SIM Uninstalling HP Insight software...
Page 138 When using the auto-login feature after a reboot, the system uses the native screen resolution of the local operating system. This might cause changes in screen resolution after the reboot when accessing the CMS through Remote Desktop. To avoid these changes, verify that the Remote Desktop resolution is the same as the resolution of the CMS operating system.
Page 139: Asp.net 1.1 Installation Error
HP Insight software suites must be installed on physical hard disk drives. Installation on mapped drives or on network shared drives is not supported. HP Insight software installer 3.10 does not support upgrades from Insight Control Data Center Edition 1.0 or 1.0.2. HP Insight software installer 3.10 does not support upgrades from Insight Control Management 1.10 or 1.1 1.
Page 140: Applying And Assigning Hp Insight Software Suite Licenses From Hp Sim License Manager
If Service Unavailable still appears, install the latest Microsoft fixes, and then click Start Server Management to start the Server Management tool. If Service Unavailable still appears, remove and reinstall IIS. For more information on installing IIS, see the appropriate Microsoft documentation. Applying and assigning HP Insight Software suite licenses from HP SIM license manager If you attempt to assign an Insight Control Environment, Insight Control Environment for BladeSystem, or...
Page 141: Uninstalling Hp Insight Software
Click Modify, select MxDBUserPassword in the Password Key field, and enter the new password in the New Password and Confirm Password fields. Click Modify, and click Close. Change the VPM password: Change the password to remove the invalid characters. Right-click HP Systems Insight Manager, and select Properties. Click the Log On tab and update with the new password.
Page 142: Vulnerability And Patch Management Pack Troubleshooting
The VCEM component might not be able to be removed, and consequently, no other HP Insight software component is removed. In this case, remove VCEM according to the instructions in the HP Insight Software Installation and Configuration Guide , and try again uninstalling HP Insight software. You can also uninstall individual components separately using the Add/Remove Programs tool in Windows.
Page 143: Installation Fails With "Product Rms Not Installed: Service Rms Error. The Specified Service Does Not Exist As An Installed Service (0X424)" Message
Installation fails with “Product RMS not installed: Service RMS error. The specified service does not exist as an installed service (0x424)” message If the password of the account used to install Vulnerability and Patch Management contains curly braces, “{” or “},” the Radia component installation fails. To correct this, either complete the following steps to temporarily change the install account password or create a new local account with administrator privileges to use to perform the installation.
Page 144: Modifying Firewall Configuration Settings
TCP/IP Properties. The port number appears. The port number can be changed at this time, if necessary. The following ports are used by HP SIM and must be open: TCP 22—SSH UDP 161—SNMP UDP 162—SNMP trap TCP 280—HTTP TCP 5989—WBEM/WMI Mapper secure TCP 50000—HTTPS TCP 50001—Secure SOAP TCP and UDP 53—DNS...
Page 145: All Target Systems Do Not Have The Same Administrator Credentials
Be sure that the DNS suffix for this connection field has the correct DNS suffix and that both the Register this connection’s addressees in DNS and Use this connection’s DNS suffix in DNS registration checkboxes are selected. All target systems do not have the same administrator credentials For target systems that have individual administrator credentials, configure WBEM credentials individually to enable access to these target systems.
Page 146: Remaining Vpm Files
Be sure that no vulnerability scans, patch deployments, or patch acquisitions are running. Close all browsers before attempting to uninstall Vulnerability and Patch Management. VPM licenses are not removed from target systems when Vulnerability and Patch Management is uninstalled. To uninstall with the VPM uninstaller: Select Start Programs HP ProLiant Essentials Vulnerability and Patch Management Uninstall Vulnerability and Patch Management.
Page 147: Windows
Windows The account used to scan the target system is a member of the Administrator group or Domain Administrator group for that system. Client for Microsoft Networks is installed and enabled. Vulnerability and Patch Management has share-level access to all target systems. Remote Registry Service is started.
Page 148: Current Patch Information Is Not Displayed In Scan Reports
When scheduling vulnerability scans and patches, be sure the two processes do not overlap. Allow adequate time for a vulnerability scan to complete before starting a patch. If a patch deployment runs during a vulnerability scan, the scan results might be inaccurate or the target systems might reboot during the scan. Current patch information is not displayed in scan reports Scan definition updates are available a few days after the release of patches.
Page 149: Http 300 Errors Received During Patch Acquisition
selecting Options Vulnerability and Patch Management Settings. In addition, the proxy server must be configured to allow both HTTP and FTP traffic. If the patch-acquire.log is not being updated, the acquisition process might be hung. Search the patch-acquire.log for the start of the last logged process id. Stop the nvdkit.exe with that process id running on your VPM server.
Page 150: Other Tools Report That A Windows System Is Patched, But Vulnerability And Patch Management Reports Patches Needed
Other tools report that a Windows system is patched, but Vulnerability and Patch Management reports patches needed Many other tools read the registry to determine if a patch is installed. In many cases, when a patch installation fails, the registry is updated while the files remain unchanged. Vulnerability and Patch Management verifies that both the files and registry keys have been updated.
Page 151: Technical Support
9 Technical support HP Software Technical Support and Update Service HP offers a number of software support services, many of which are provided to our customers at no additional charge. Software Technical Support and Update Service—Insight software suites and select HP Insight software software products include one year of 24 x 7 HP Software Technical Support and Update Service.
Page 152: Hp Contact Information
HP also offers HP Insight Essentials Installation and Startup Services. For more information, see http:// h20219.www2.hp.com/services/cache/43768-0-0-225-121.aspx. NOTE: Installation and Startup Services are required for HP Insight Dynamics – VSE by HP Services or an authorized business partner. HP contact information For the name of the nearest HP authorized reseller: In the United States, see the HP U.S.
Page 153: A Hp Performance Management Pack Measurement Parameter Matrix
A HP Performance Management Pack measurement parameter matrix This appendix details the measurement parameters evaluated by the performance management component for the various components of a system configuration. A brief description of each parameter that appears, in both the Status and Inventory view, is provided. Static analysis The following configuration information is gathered by hardware discovery and analyzed by PMP to display the performance status of server components:...
Page 154: Ata Disk
ATA disk The following information is provided for an ATA disk. ATA Disk Status Reads/Sec—The number of reads from this ATA disk each second Writes/Sec—The number of writes to this ATA disk each second Read MBytes/Sec—The average number of megabytes read from the ATA disk each second Write MBytes/Sec—The average number of megabytes written to the ATA disk each second Millisec/Read—The average time for each read to complete Millisec/Write—The average time for each write to complete...
Page 155: External Storage Enclosure Status
External Storage Enclosure Status Transfers/Sec—The average number of transfers (reads and writes) on this external storage enclosure each second MBytes/Sec—The average number of megabytes transferred on this external storage enclosure each second Millisec/Transfer—The average time to complete a transfer to and from the selected external storage enclosure Enclosure Queue—The average number of transfer requests (reads and writes) waiting to be serviced by the external channel storage enclosure...
Page 156: Host Buses Status
Host Buses Status Host Bus MBytes/Sec—The average number of megabytes transferred over the host buses each second Host Buses Inventory Bus Configuration—Displays a summary of each PCI or PCI-X bus on the server with the PCI/PCI-X slots and the I/O expansion boards installed in each slot IDE channel The following information is provided for an IDE channel.
Page 157: Logical Drive Status
Logical Drive Status Reads/Sec—The number of reads from this logical drive each second Writes/Sec—The number of writes to this logical drive each second Read MBytes/Sec—The number of megabytes read from the logical drive each second Write MBytes/Sec—The number of megabytes written to the logical drive each second Millisec/Read—The average time for each read to complete Millisec/Write—The average time for each write to complete Queue Length—The average number of concurrent requests between the server and this logical drive,...
Page 158: Memory Inventory
Memory Inventory System Memory Displays the physical memory installed in the server Displays the amount of memory that can be addressed by the operating system Displays any server-specific memory technology or configurations Memory Board—Describes the configuration of the memory boards and lists the number of DIMMs configured in each particular DIMM socket and any empty sockets Network adapter The following information is provided for a network adapter.
Page 159: Network Port Status
Network Port Status MBytes/Sec—The average number of megabytes transferred (transmitted or received) over the NIC port each second. MBits TX/Sec—The average number of megabits transmitted from the selected NIC port each second. MBits RX/Sec—The average number of megabits received by the selected NIC port each second. TX Utilization %—The percentage of data that is transmitted from the selected NIC port.
Page 160: Network Storage Controller Status
Network Storage Controller Status Transfer/Sec—The average number of transfers (reads and writes) on this network storage controller each second MBytes/Sec—The average number of megabytes transferred on this network storage controller each second Millisec/Transfer—The average time to complete a transfer to and from the selected network storage controller Queue Length—The average number of transfer requests (reads and writes) waiting to be serviced by the network storage controller...
Page 161: Network Share Inventory
Millisec/Write—The average time required to complete a write operation Queue Length—The average number of transfer requests (reads and writes) that are waiting to be serviced by the logical drive Network Share Inventory Logical Drive Configuration Displays the total capacity of the drive Displays the network storage enclosure in which the selected logical drive is located Displays the RAID level for this logical drive PCI bus...
Page 162: Processors Inventory
are busy, the metric reads 25%. Average Processor Busy % can be viewed as the fraction of the time spent doing useful work. Each processor is assigned an idle thread in the idle process consuming unproductive processor cycles not used by another thread. Some processors might be more heavily loaded than other processors. In this case, the total processor time percentage is the average of the loads on each processor.
Page 163: Scsi Storage Enclosure Status
SCSI Storage Enclosure Status Transfers/Sec—The average number of transfers on this SCSI bus each second (the sum of the Disk Transfers/Sec for all hard drives on this bus). MBytes/Sec—The average number of megabytes transferred on this SCSI bus each second (the sum of the Disk MBytes/Sec for all SCSI drives on this bus).
Page 164: Scsi Drive Inventory
SCSI Drive Inventory Drive Information Displays a description of the drive, including the size Displays the hard drive model number Displays the exact size of the drive as seen by the operating system Configuration Information Provides a summary of the drive configuration Displays the name of the Smart Array controller to which it is attached Displays the location of the hard drive in its enclosure Displays the array in which the drive is configured...
Page 165: Smart Array Controller Status
Smart Array Controller Status Transfers/Sec—The number of requests between the server and this IDE Smart Array controller each second MBytes/Sec—The sum of all megabytes transferred (read and written) between the server and this Smart Array controller each second Millisec/Transfer—The average time for each request to complete Queue Length—The average number of concurrent requests between the server and this Smart Array controller, including transfers currently being serviced and transfers waiting for service, regardless of where the request is waiting (drive or controller)
Page 166: Sata Drives
Displays the array in which the drive is configured Provides the SCSI protocol negotiated for transfers between this drive and the disk controller SATA Drives The following information is provided for a SATA drive. SATA Drive Status Disk Read/Sec—The average number of reads from the selected SATA drive each second Disk Write/Sec—The average number of writes to the selected SATA drive each second Disk Read Mbytes/Sec—The average number of Megabytes of data read from the selected SATA drive each second...
Page 167: Sas Drive Inventory
Disk Millisecond/Write—The average time required to complete a write operation Disk Queue Length—The average number of transfer requests (reads and writes) waiting to be serviced by the SAS drive, including transfers currently being serviced and transfers waiting for service, regardless of where the request is waiting (drive or controller) PMP uses a set of algorithms to determine the SAS drive status.
Page 169: B Hp Vulnerability And Patch Management Infrastructure Requirements And Additional Vpm Functionality
B HP Vulnerability and Patch Management infrastructure requirements and additional VPM functionality This appendix provides additional VPM information including infrastructure requirements, using the VPM Acquisition Utility, updating VPM credentials, backing up HP Vulnerability and Patch Management Pack, and VPM event information. Infrastructure A server environment using the Vulnerability and Patch Management consists of the following components: Vulnerability and Patch Management...
Page 170: Vpm Hardware Requirements
VPM hardware requirements The VPM server, the server on which the Vulnerability and Patch Management software is installed, must meet the following hardware requirements. Requirements listed for the VPM server are independent of requirements for HP SIM and any other applications that coexist on the VPM server. For specific hardware requirements for the HP SIM server, see the HP Systems Insight Manager Installation and Configuration Guide.
Page 171: Vpm Acquisition Utility Requirements (Optional)
Component Specification Database An existing Microsoft SQL Server or Microsoft SQL Express database can be used. When changing databases during an upgrade, patch data from the previous database is not migrated. A full patch acquisition must be performed to repopulate the patch repository.
Page 172: Updating Vpm Credentials Using The Change Vpm Credentials Utility
NOTE: Custom scans can be created from the default system scans. When default system scans are updated, the custom scans are updated with corresponding vulnerability updates also. Table B-4 Provided scan definitions Scan definition Description 4_0* Windows NT 4.0 vulnerabilities Advisory Microsoft Advisories AutoFix...
Page 173: Component Backup
Understand the HP SIM file/directory structure and database layout Understand the Vulnerability and Patch Management file and directory structure Component backup HP SIM must be offline to back up components. To back up individual components: Back up the Vulnerability and Patch Management files under the HP SIM directory: C:\Program Files\HP\Systems Insight Manager\hpwebadmin\webapps\ROOT\mxportal\home\ STATConfigurations C:\Program Files\HP\Systems Insight Manager\hpwebadmin\webapps\ROOT\mxportal\home\...
Page 174: Patch And Fix Events
Event Description Occurs Started VPM Scan A group vulnerability scan has started When a scan is started for all systems selected in the scan operation. Each individual system also has a scan start event. Individual machines are scanned one at a time.
Page 175: Acquisition Events
Event Description Occurs Failed VPM Patch and Fix A failure has occurred during a VPM patch When one or more patches fails to complete or fix operation. because of an internal error. Check the system event log for more information. Failed VPM Patch and Fix for a System A failure has occurred during a VPM patch When an individual system fix fails to...
Page 176 Event Description Occurs VPM Product License Failure VPM license not applied When a license for Vulnerability and Patch Management is not successfully applied to HP SIM. VPM Security Access Violation Vulnerability and Patch Management is When the VPM plug-in (on the HP SIM reporting a security violation server) does not have the right credentials to access the STAT Scanner service (on the...
Page 177 Index copying virtual machine guests Symbols Linux, 98 1/10Gb-F Virtual Connect Ethernet Fiber Module, 27 Windows, 98 creating critical VM host collection, 1 15 accessing image, 78 HP BladeSystem Integrated Manager, 27 reference server, 78 accessing System Page, 91 virtual machine guest backups, 102 virtual machine guest templates, 101, 102 rack, 39 customizing vulnerability scans, 81...
Page 178 accessing, 27 scan definitions, 79 HP BladeSystem servers Hyper-V configuring, 76, 77 configuring WMI Mapper proxy, 109 HP Insight Control Environment , 17 component summary, 19 key benefits, 18 IIS error message appears during installation, 139 platform support, 19 iLO 2 browser software, 17 interface, 44 suite licensing, 19...
Page 179 moving virtual machine guests performance threshold, 105 Linux, 99 virtual machine hosts, 105 Windows, 99 removing patches, 86 multiple VPM servers, 145 reports multisystem aware tools, 121 generating in HP SIM, 125 HP SIM, 125 required ports, 143 navigating resetting virtual machine guests, 98 event table view page, 32 resource allocation, 123 Network Storage Analysis, 43...
Page 180 System Center Virtual Machine Manager, launching, 1 17 Vulnerability and Patch Management and Windows, System Page accessing, 91 Vulnerability and Patch Management and Windows XP, overview, 91 system page vulnerability scans, 146 event, 28 links, 28 system, 28 unconfigured virtual machine hosts, 95 System tab uninstalling HP Insight software, 141 virtual machine guest, 93...
Page 181 setting, 104, 1 15 System tab, 91 unconfigured, 95 unregistering, 108 Virtual Machine Management Pack configuring on a Microsoft Cluster Server, 120 controls, 95 tools, 95 virtual machines polling frequency, 109 virtual network computing, launching, 105 VirtualCenter information, 1 19 launching, 1 18 viewing, 1 19 VirtualCenter DRS cluster...

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HP Xw460c - ProLiant - Blade Workstation User Manual

Table of Contents

List of Tables

About this Document

1 Introduction

2 Licensing HP Insight Control Environment Suites

3 Managing Server Blades from HP SIM

4 Monitoring and Controlling Servers

5 Deploying and Securing Servers

6 Using HP Virtual Machine Management Pack

7 Reporting

8 Troubleshooting

9 Technical Support

A HP Performance Management Pack Measurement Parameter Matrix

B HP Vulnerability and Patch Management Infrastructure Requirements and Additional VPM Functionality

Quick Links

HP Insight Control Environment Suites

User Guide

Chapters

Troubleshooting

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Summary of Contents for HP Xw460c - ProLiant - Blade Workstation