Samsung EK-GC100 User Manual page 132

Troubleshooting
When the photo is too bright
• T urn the flash off. (p. 38)
• A djust the ISO sensitivity. (p. 39)
• A djust the exposure value. (p. 41)
When the photo is too dark
• T urn the flash on. (p. 38)
• A djust the ISO sensitivity. (p. 39)
• A djust the exposure value. (p. 41)
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• P assword: When the device lock feature is enabled, you must enter the password you set
for the device.
• P IN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• P UK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• P IN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For details, contact your service provider.
Your device displays network or service error messages
• W hen you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again.
• Y ou cannot access some options without a subscription. Contact your service provider for
more details.
The lens barrel does not retract even when the power is off
When you turn the power off while holding the lens barrel, the lens barrel may not be able
to retract into the body. If this happens, do not force the lens barrel into the body. Take the
device to your local Samsung Service Centre.
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