HP Spectre One 23-e000 User Manual

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Summary of Contents for HP Spectre One 23-e000

  • Page 1 User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Microsoft and be bound by the terms of the HP End User Windows are U.S.
  • Page 3: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 2 Getting to know your computer ........................4 Finding your hardware and software information ................. 4 Locating hardware ....................... 4 Locating software .........................
  • Page 4 Accessing Beats Audio ..................17 Using video ............................17 Connecting an HDMI device ....................17 Configuring HDMI audio settings ..................18 Managing your audio and video files ....................18 Sharing media and data between devices ..................18 Finding more information ....................18 5 Navigating using the keyboard and pointing devices ................
  • Page 5 Updating programs and drivers ..................33 Cleaning your computer ..................... 34 Cleaning the trackpad, mouse, and keyboard ........... 34 Using security measures ........................34 Setting passwords ......................34 Using Internet security software ..................35 Installing software updates ....................35 Installing Windows updates ................35 Updating software .....................
  • Page 6 Computer shuts down unexpectedly .................. 46 Setup Utility problems ........................46 The computer will not enter Setup Utility ................46 Display problems ..........................46 The display is blank ......................46 Images on the screen are too large or too small, or the images are fuzzy ......46 Keyboard, mouse, and trackpad problems ..................
  • Page 7: Starting Right

    Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices After you set up and register the computer, we recommend the following steps: TIP:...
  • Page 8: More Hp Resources

    More HP resources You have already used Setup Instructions to turn on the computer and locate this guide. To locate product details, how-to information, and more, use this table. Resource Contents ● Setup Instructions Overview of computer setup and features. ●...
  • Page 9 North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
  • Page 10: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.
  • Page 11: Speakers

    Component Description Webcam Records video and takes still photographs. To use the webcam, from the Start screen, type c, and then select Camera. Webcam light On: The webcam is on. ● Power button When the computer is off, press the button to turn on the computer. ●...
  • Page 12: Right Side

    Right side Component Description Hard drive light Blinking: The hard drive is being used. USB 3.0 ports (2) Connect optional USB 1.0, USB 2.0, or USB 3.0 devices and provide enhanced USB power performance for USB 3.0 devices. Chapter 2 Getting to know your computer...
  • Page 13: Left Side

    Left side Left side...
  • Page 14 Component Description Audio-out (headphone) jack/ Audio- Connects an optional device, such as a headset, power stereo in (microphone) jack speakers, headphones, earbuds, television audio, or a headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
  • Page 15: Back

    Back Component Description Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling echoes. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable may not prevent the computer from being mishandled or stolen. USB ports (2) Connect optional USB devices.
  • Page 16: Bottom

    Bottom Component Description Vents (5) Enable the computer fan to cool internal components. NOTE: The fan starts up automatically to prevent overheating. It is normal for the fan to cycle on and off while the computer is on. USB port Connects the USB receiver for the wireless keyboard, mouse, and trackpad.
  • Page 17: Labels

    Labels Identifying the labels The labels on the computer provide information you may need when you troubleshoot problems. The labels are located on the bottom of the computer or in another easily accessible location. ● Service label—Provides important information about your computer. NOTE: Have this information available when you contact support.
  • Page 18: Connecting To A Network

    Connecting to a network You can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers information across radio waves instead of wires.
  • Page 19: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) NOTE: Some modems have a built-in wireless router.
  • Page 20: Connecting To A Wlan

    Wireless encryption uses security settings to encrypt and decrypt information that is transmitted over the network. For more information, go to Help and Support. From the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to a WLAN, follow these steps: Be sure that the WLAN device in your computer is on.
  • Page 21: Connecting To A Wired Network

    Connecting to a wired network WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office.
  • Page 22: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, or a gaming console. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world.
  • Page 23: Connecting Headphones

    Connecting headphones You can connect wired headphones to the headphone jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 24: Configuring Hdmi Audio Settings

    If the computer screen does not automatically switch, press fn+HDMI to alternate the computer screen to the HDMI device. Use the enter, back space, up arrow, or down arrow keys to make your selections. Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI device to the computer, you can then turn on HDMI audio by following these steps: From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.
  • Page 25: Navigating Using The Keyboard And Pointing Devices

    Navigating using the keyboard and pointing devices Your computer includes a wireless keyboard, mouse, and trackpad for easy navigation. Use the trackpad to explore all of the Windows 8 touch gestures. After you remove the battery tabs from the accessories, they will automatically pair with the computer. NOTE: The wireless receiver is preinstalled in the dedicated USB port on the bottom of the computer stand.
  • Page 26: Using Trackpad Touch Gestures

    Using trackpad touch gestures Use your fingers on the trackpad to control the pointer. Tapping To make an on-screen selection, point to an item on the screen, and then tap the trackpad with one finger. Double-tap an item to open it. You can also press and hold your finger to open a help screen that provides information about the selected item.
  • Page 27: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the trackpad, and then drag them up, down, left, or right. NOTE: Scrolling speed is controlled by finger speed. Using trackpad touch gestures...
  • Page 28: Pinching/Stretching

    Pinching/stretching Pinching and stretching allow you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the trackpad and then moving them apart. ● Zoom out by placing two fingers apart on the trackpad and then moving them together. Edge swipes Use edge swipes to perform tasks such as changing settings and finding or using apps.
  • Page 29: Top-Edge Swipe

    Top-edge swipe The top-edge swipe opens a list of the available apps. To perform a top-edge swipe, gently slide your finger from the top edge toward the center of the trackpad. Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. Using the trackpad, swipe from the left edge of the trackpad to switch between apps.
  • Page 30: Using The Keyboard

    Using the keyboard With the keyboard and mouse, you can type to select items and perform the same functions as you do by using touch gestures. The keyboard also allows you to use action keys to perform specific functions. TIP: The Windows logo key on the keyboard allows you to quickly return to the computer Start screen from an open app or the Windows desktop.
  • Page 31: Using The Action Keys

    Component Description Windows application key Displays options for a selected object. HDMI Alternates the screen image between the computer screen and the external HDMI device connected to the HDMI-in port computer. Press fn+HDMI switch the screen image. For example, if a game console is connected to the computer, pressing the fn+HDMI keys alternates the screen image from the...
  • Page 32: Using Microsoft Windows 8 Shortcut Keys

    Icon Description Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help you with Windows 8 functions.
  • Page 33: Managing Power

    Managing power Initiating Sleep and Hibernation Windows has two power-saving states, Sleep and Hibernation. ● Sleep–The Sleep state is automatically initiated after a period of inactivity. Your work is saved to memory, allowing you to resume working very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page ●...
  • Page 34: Setting Password Protection On Wakeup

    To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
  • Page 35 ● Press and hold the power button and the mute button. ● Disconnect the computer from external power. Shutting down (turning off) the computer...
  • Page 36: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, and access information. Your computer has an internal hard drive that stores your personal files and your computer's software and operating system. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive.
  • Page 37: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Windows desktop and an icon in the notification area lets you know that the device is recognized by the computer.
  • Page 38: Inserting And Removing A Digital Storage Card

    Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital storage card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the Digital Media Slot, and then press in on the card until it is firmly seated.
  • Page 39: Maintaining Peak Performance

    Maintaining peak performance Keep your computer at peak operating performance using the practices and tools described in this chapter. Start with routine maintenance, keep the equipment clean, and regularly update software. Also pay attention to important security issues, including passwords, virus protection, and anti-theft measures.
  • Page 40: Cleaning Your Computer

    Cleaning your computer Cleaning your computer helps to keep it in good working condition. CAUTION: Do not use strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer. Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Use a premoistened germicidal wipe to clean other surfaces.
  • Page 41: Using Internet Security Software

    Using Internet security software When you use your computer to access email, a network, or the Internet, you expose your computer to viruses, spyware, and other online threats. To help protect your computer, Internet security software that includes antivirus and firewall features is preinstalled on your computer. ▲...
  • Page 42: Setting The Setup Utility (Bios) Security Password

    Setting the Setup Utility (BIOS) security password Password Function ● BIOS administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you must take your computer to a service center. NOTE: Use extreme care when making changes in Setup Utility (BIOS).
  • Page 43: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if ever needed. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. This chapter provides information about: ●...
  • Page 44: Creating Hp Recovery Media

    Creating HP Recovery media HP Recovery Manager offers a way to create recovery media after you set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.
  • Page 45 can choose to restore to a previous point. For more information and steps for using Windows System Restore, from the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without losing your personal data, settings, pre-installed apps on your computer, consider using Windows Refresh.
  • Page 46: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh but keep items important to you. IMPORTANT: Refresh removes any Desktop apps that were not originally installed on the system at the factory.
  • Page 47: Recovering Using Hp Recovery Manager

    To remove everything and reinstall Windows from the Start screen: On the Start screen, point to the far-right upper or lower corner of the screen to display charms. Click Settings. Click Change PC settings in the bottom right corner of the screen, and then select General from the PC settings screen.
  • Page 48: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. If possible, back up all personal files.
  • Page 49: 10 Troubleshooting

    10 Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless device is not installed correctly or has been disabled. ● Wireless device encountered interference from other devices. ●...
  • Page 50: Current Network Security Codes Are Unavailable

    If entering a security code is not the problem, you may have a corrupted WLAN connection. Many times, Windows can automatically repair a corrupted WLAN connection. ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems.
  • Page 51: Network Status Icon Is Not Displayed

    Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. To resolve this problem, get the latest version of the WLAN device software and drivers for your computer from the HP website at http://www.hp.com.
  • Page 52: Computer Is Not Responding

    Computer is not responding Use the Windows Task Manager to close any programs that are not responding. Press the ctrl+alt+delete keys. Click Task Manager. Select any program that is not responding, and then click End Task. If closing programs does not work, restart the computer. Press the ctrl+alt+delete keys.
  • Page 53: Keyboard, Mouse, And Trackpad Problems

    Keyboard, mouse, and trackpad problems ● Be sure that you are using the wireless keyboard or wireless mouse within range of the receiver. ● Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate it.
  • Page 54: Audio Problems

    Press and hold the Connect button (3) for 5 to 10 seconds, until the LED on the receiver lights up or stops flashing. Press and hold the Connect button (4) for 5 to 10 seconds, until the LED on the receiver lights up or stops flashing.
  • Page 55: Software Problems

    To check the audio functions on your computer, follow these steps: From the Start screen, type c, and then select Control Panel. Select Hardware and Sound, and then select Sound. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button.
  • Page 56: 11 Specifications

    11 Specifications Operating specifications NOTE: To see the electrical ratings, refer to your computer’s ratings label, located on the outside of the computer, to determine the exact electrical rating. Factor Metric U.S. Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature –30°C to 65°C –22°F to 149°F...
  • Page 57: 12 Electrostatic Discharge

    12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 58: Index

    Index Symbols/Numerics left-side 7 HP Recovery media 2-finger click trackpad touch right-side 6 creating 38 gesture 20 computer reset 40 recovery 42 configuring audio for HDMI 18 HP Recovery partition 41 connecting to a WLAN 14 removing 42 action keys connector, power 9 hubs 30 ejects a disc 25...
  • Page 59 recovery media software, updating 35 maintenance, Disk creating 38 speakers Defragmenter 33 creating using HP Recovery connecting 16 microphone jack, identifying 8 Manager 38 identifying 5 minimized image recovery partition specifications 50 creating 41 removing 42 stretching trackpad touch recycle gesture 22 computer 39, 40 supported drives, recovery 38...
  • Page 60 turning off the computer 28 security 13 using 13 wireless router 13 unresponsive system 28 WLAN antennas, identifying 4 USB 3.0 port, identifying 6 WLAN device 12 USB cable, connecting 31 WLAN label 11 USB devices connecting 31 description 30 zooming trackpad touch gesture removing 31 USB hubs 30...

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