Compaq Presario S5000 - Desktop PC Support Manual
Warranty and support guide
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Also See for Presario S5000 - Desktop PC:
- Support manual (13 pages) ,
- User manual (123 pages)
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See also:
User Manual
Compaq Presario Desktop Products
Warranty and
Support Guide
✓
1 Year Parts Replacement on Hardware with Available Shipment
of Replacement Parts — Compaq's award-winning Easy Access
Design makes it easy!
✓
1 Year Free Labor on Hardware
✓
1 Year Free Hardware Technical Support
✓
30 Days Free Software Technical Support
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We have
specialists available to help you with your technical support questions as they arise via the
Web or phone (see Contact Numbers chart within this document). As our valued customer, we
want to make sure that your support needs are met and any issues resolved as quickly as
possible.
The information in this document is subject to change without notice.
Before contacting Compaq Customer Support Center, it's important to
have the following information handy. Please take a moment to write
down your product information for future reference.
Product Name: _________________________________________________________________
Model Name: __________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________
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Table of Contents
Related Manuals for Compaq Presario S5000 - Desktop PC
Summary of Contents for Compaq Presario S5000 - Desktop PC
- Page 1 Compaq Presario Desktop Products Warranty and Support Guide ✓ 1 Year Parts Replacement on Hardware with Available Shipment of Replacement Parts — Compaq’s award-winning Easy Access Design makes it easy! ✓ 1 Year Free Labor on Hardware ✓ 1 Year Free Hardware Technical Support ✓...
- Page 2 © 2003 Hewlett-Packard Development Company, L.P. WARNING: Text set off in this manner indicates that failure to follow directions could result in Microsoft, Windows, Windows XP are trademarks of Microsoft damage to equipment, loss of information, Corporation in the U.S. and other countries/regions.
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Page 3: Contact Numbers
CONTACT NUMBERS Software Support If you have questions about your software or ISP AUSTRALIA / NEW ZEALAND (Internet Service Provider), call or visit your software or Technical Support ISP vendor’s Web site. The appropriate number or Web address is listed below. Some of these Web addresses may www.compaq.com.au/support/ be listed in the Favorites list found in your Internet Australia: 1 300 888 423... - Page 4 COMPAQ PRESARIO DESKTOP PRODUCTS Warranty and License Information To Our Valued Customer Problems? Compaq Will Help Congratulations on your decision to purchase a Your new Compaq Presario computer is built to work right Compaq Presario PC! During development, the now — and for many years to come. But it is a complex, Compaq Presario must pass extensive quality tests to meet powerful machine, and sometimes things go wrong.
- Page 5 And, if Necessary: Get Repair Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, If your computer needs to be repaired or to have parts (b) software, interfacing, parts, or supplies not supplied replaced, you have two choices. by Compaq, (c) unauthorized modification or misuse, 1 You can easily replace many of your Compaq Presario (d) computer viruses of any origin, (e) operation outside...
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Page 6: Repair Service
Network Interface Cards Obtaining Hardware Warranty Compaq warrants the operation on a network interface Repair Service card (NIC), only if factory preinstalled by Compaq, as For the duration of the one-year parts and labor warranty, follows: Compaq will make sure the correct drivers are repair service includes Consumer-replaceable Parts installed;... - Page 7 No Disassembly The Compaq Software Product License Agreement will govern all Software which is provided to you with the DECRYPTION — You may not disassemble or decompile ® exception of Microsoft Software. Microsoft Products are the Software unless Compaq’s prior written consent is licensed to you under the Microsoft End User License obtained.
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Page 8: Declaration Of Conformity
EN 60950:1992 + A1, A2, A3, A4, A11 IEC 60825-1:1993 + A1/E 60825-1:1994 + Australian Contact: Product Regulations Manager A11 Class 1 (Laser/LED) Hewlett-Packard Australia Ltd. EMC: CISPR 22:1997/EN 55022:1998 Class B 31-41 Joseph Street Blackburn, Victoria 3130, CISPR 24:1997/EN 55024:1998... -
Page 9: Regulatory And Safety Information
Regulatory and Safety Information WARNING: The Compaq Presario is heavy; be ENERGY STAR Compliance sure to use ergonomically correct lifting procedures when moving the computer. Compaq Presario PCs and Monitors ® marked with the ENERGY STAR logo on the packaging box qualify with the WARNING: Electrostatic discharge (ESD) can U.S. -
Page 10: Additional Safety Information
• For automatically initiated calls to different numbers: WARNING: Your system is provided with a voltage select switch for use in a 115 or 230 VAC The equipment shall be on-hook for a period of not less power system. The voltage select switch has than 5 seconds between the end of one attempt and the been pre-set to the correct voltage setting for use beginning of the next attempt. -
Page 11: Laser Safety Statement
Laser Safety Statement Class 1 LED Product The CD-ROM and DVD-ROM drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968.