Contacting A System Information Center Technical Expert; Obtaining Support - Lenovo ThinkPad G40 Administrator's Manual

Ibm system information center administrator's guide
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Contacting a System Information Center technical expert

Technical assistance for the System Information Center is available through the
System Information Center Web site. You can contact an System Information
Center technical expert through the e-mail service provided on the System
Information Center Web site. To access the Web site, go to: http://www-
3.ibm.com/pc/support/site.wss/document.do?Indocid=MIGR-56187
To obtain the telephone number for your country or region, complete the following
steps:
1. Go to http://www.ibm.com/pc/support/
2. Click Support phone list.
3. Click ThinkVantage Technologies.

Obtaining support

Charges for support for the System Information Center program apply in the
following way:
Server code installed on IBM or non-IBM computers
Client code installed on IBM computers
Client code installed on non-IBM computers
The prices associated with fee-based support vary depending on your geographic
location. For more information, contact IBM. See "Contacting a System Information
Center technical expert" on page 50 for more details.
50
All telephone support is provided on a fee-per-incident basis (regardless of
the brand of computer on which the program is installed).
During the first 30 days after the program has been installed, IBM provides
free telephone support. After this period, telephone support is provided on
a fee-per-incident basis.
Telephone support is provided on a fee-per-incident basis.

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